Azul (AD)
Azul (AD)
Azul (AD)
Azul (AD)
Azul (AD)
Azul (AD)
| Código IATA | AD |
|---|---|
| Rutas | 572 |
| Ruta principal | Río de Janeiro Santos Dumont - São Paulo Campinas |
| Aeropuertos con conexión | 112 |
| Aeropuerto principal | São Paulo Campinas |
Ventajas: Friendly crew, most spoke at least some English
Desventajas: Only food for purchase, would be nice to have second language option on some of the entertainment
Ventajas: Friendly crew. Spoke some English for the most part.
Desventajas: Only food for purchase
Desventajas: I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight
Ventajas: Nothing was great nor poor.
Desventajas: The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there
Ventajas: The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese.
Desventajas: The snacks could have been healthier and the bathroom could have been cleaner.
Ventajas: My seat 28H didn't recline
Desventajas: Tuve problemas al comprar el pasaje desde el exterior (fuera del Brasil) La pagina limitaba algunas cosas como reserva y elección de asientos. Tampoco me permitía pagar por las maletas y al momento de pagar en el aeropuerto cuesta el doble del monto que figura en la pagina .
Ventajas: La puntualidad y la organización!
Desventajas: La comida para viajes cortos!
Desventajas: More recent movies on board
Desventajas: La puntualidad
Desventajas: O comunicación
Ventajas: Yes. The food was good ( snacks) and the crew was nice.
Desventajas: Everything was good.
Desventajas: didnt reach connection
Ventajas: Yes
Desventajas: Coffee
Ventajas: Good food, good plain condition, good entertainment
Ventajas: Everything was very good: boarding, plain condition, comfort, entertainment and food
Ventajas: Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food.
Desventajas: It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled.
Ventajas: Seats are hard
Ventajas: Nothing
Desventajas: Tv Service working
Priority bording in bus but last to Get into the plane
Ventajas: I loved my trip the flight was amazing
Desventajas: Everything was wonderful
Ventajas: Best airline in Brazi
Ventajas: Crews worked hard to please under built in circumstances (cramped seating etc)
Desventajas: For post landing gateholds it would help to say why waiting and say something about how long the wait might be.
All good this time.
Ventajas: Priority checkin at Ezeiza airport.
Desventajas: The A320 planes was too cramped and it's an older plane.
Very late!
Ventajas: We arrived safely.
Desventajas: Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays.
Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight.
Confusion during boarding but excellent flight
Ventajas: Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!
Desventajas: I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!
wonderful flight
Ventajas: Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!
Azul is World Amazing!!!
Ventajas: Uau!! Azul! Amazing!! Every single staff I met treated with so much professionalism!!
Thank you! First time flying with Azul!! I had heard raving reviews fr9m my parents and now I know why!
Desventajas: No much space in the seats
Overcharge for luggage successfully reversed
Ventajas: Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges.
Desventajas: Check in using the online system was impossible, even with helpdesk staff assistance.
Desventajas: The crew was non-responsive to simple requests. The food was abismal and void of nutrition.
Ventajas: Flight on tine
No healthy food options
Desventajas: Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!
It took longer than expected.
Ventajas: The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later.
My entertainment system didn’t work at all. No channels were available.
Great Modern Airline
Ventajas: Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had.
Desventajas: We boarded just a bit late but still arrived on schedule.
Excelent flight
Ventajas: Loved all the support and attention from the crew
Good price and entertainment but no leg room
Ventajas: The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful.
Desventajas: The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet.
First time flyer
Ventajas: I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane.
Desventajas: Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board.
This airline is THE BOMB
Ventajas: There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again.
Desventajas: T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E
Delayed 5 hours
Ventajas: Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm
Desventajas: Delay, no place to eT
Desventajas: La comida no era buena pero está bien para un vuelo corto
Horrible service
Ventajas: Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME
Desventajas: I will never use this service again
todo muy bueno!
Ventajas: tv en vivo... pudimos ver el partido inaugural del mundial...
además, amabilidad del personal y buenos snacks a bordo... consideradno lo corto del vuelo, que muchas veces no dan nada...
Flight was comfortable and on time!
Ventajas: Azul service was good as usual. Plane was on time arrival. No complaints
FEES ARE ANNOYING
Ventajas: CLEAN EFFICIENT
Desventajas: BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!
FALSE FEES
Ventajas: CLEAN EFFICIENT
Desventajas: BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!
CHARGES FOR SEATS
Ventajas: CLEAN, NICE, EFFICIENT
Desventajas: BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES
Ventajas: SAME
Desventajas: SAME AS ABOVE
Desventajas: Food could be healthier
Excellent crew service!
Ventajas: The crew service was great! ...I do travel a lot on business and on a very few of my trips I have been so well served. Thank you for everything!
Desventajas: Well, of course the space for stretching my legs was not that big... But I undesrtand...
Very good flight!
Ventajas: The timelly take off and landing... Being on time was a great pleasure.
Desventajas: Nothing...
Ventajas: The crew was very nice and polite. The flight was on time. TV on board was a great entertainment. Everything went smooth.
Ventajas: El vuelo salió con apenas 10 min de retraso pero todo bien
Baggage policy horrible
Desventajas: Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction.
Ok
Ventajas: Flights were punctual, seats were better than average, and upgrades were available.
Desventajas: Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough.
Ventajas: The selection of tv shows (Game of Thrones)
Desventajas: Not much leg room (I’m six feet tall)
Staff was super unpleasant and unprofessional, last flight with azul
Ventajas: Snacks
Desventajas: The staff was very unprofessional, check in was over 30 minutes and we were charges for the baggage even though we showed a proof that the system didnt let us check in before.
While boarding the representative was so stressed she blew air in our faces and took the boarding passes so agresivally we were shocked!
On board the flight attended did not speck English or at least didnt want to, so other passenger had to explain us what she was saying.
Very very unprofessional, we will never use azul again in the future.
Not great
Ventajas: Nice planes and nice crew
Desventajas: All else. Long line for check in at connection point (only one person behind the counters), a chaotic boarding process and then Azul lost my baggage.
My first, if I can avoid it, my last flight with them. Pity.
The worst flight I ever took
Ventajas: Nothing at all
Desventajas: The flight was canceled without inform. We had to take a 5:30 bis trip to Teresina in order to go to VCP and then to BSB. Bizarre..
Ventajas: Quality of the flight was similar to the first one, very good. Consistency. Good!
Ventajas: The staff
Desventajas: Tuve problemas al comprar el pasaje desde el exterior (fuera del Brasil) La pagina limitaba algunas cosas como reserva y elección de asientos. Tampoco me permitía pagar por las maletas y al momento de pagar en el aeropuerto cuesta el doble del monto que figura en la pagina .
Ventajas: La puntualidad y la organización!
Desventajas: La comida para viajes cortos!
Desventajas: More recent movies on board
Ventajas: Yes. The food was good ( snacks) and the crew was nice.
Desventajas: Everything was good.
Ventajas: Yes
Desventajas: Coffee
Ventajas: Good food, good plain condition, good entertainment
Ventajas: Everything was very good: boarding, plain condition, comfort, entertainment and food
Ventajas: Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food.
Desventajas: It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled.
Ventajas: I loved my trip the flight was amazing
Desventajas: Everything was wonderful
Ventajas: Best airline in Brazi
Ventajas: Crews worked hard to please under built in circumstances (cramped seating etc)
Desventajas: For post landing gateholds it would help to say why waiting and say something about how long the wait might be.
Confusion during boarding but excellent flight
Ventajas: Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!
Desventajas: I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!
wonderful flight
Ventajas: Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!
Azul is World Amazing!!!
Ventajas: Uau!! Azul! Amazing!! Every single staff I met treated with so much professionalism!!
Thank you! First time flying with Azul!! I had heard raving reviews fr9m my parents and now I know why!
Desventajas: No much space in the seats
Overcharge for luggage successfully reversed
Ventajas: Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges.
Desventajas: Check in using the online system was impossible, even with helpdesk staff assistance.
Great Modern Airline
Ventajas: Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had.
Desventajas: We boarded just a bit late but still arrived on schedule.
Excelent flight
Ventajas: Loved all the support and attention from the crew
First time flyer
Ventajas: I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane.
Desventajas: Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board.
This airline is THE BOMB
Ventajas: There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again.
Desventajas: T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E
Desventajas: La comida no era buena pero está bien para un vuelo corto
todo muy bueno!
Ventajas: tv en vivo... pudimos ver el partido inaugural del mundial...
además, amabilidad del personal y buenos snacks a bordo... consideradno lo corto del vuelo, que muchas veces no dan nada...
Flight was comfortable and on time!
Ventajas: Azul service was good as usual. Plane was on time arrival. No complaints
Desventajas: Food could be healthier
Excellent crew service!
Ventajas: The crew service was great! ...I do travel a lot on business and on a very few of my trips I have been so well served. Thank you for everything!
Desventajas: Well, of course the space for stretching my legs was not that big... But I undesrtand...
Very good flight!
Ventajas: The timelly take off and landing... Being on time was a great pleasure.
Desventajas: Nothing...
Ventajas: The crew was very nice and polite. The flight was on time. TV on board was a great entertainment. Everything went smooth.
Ventajas: El vuelo salió con apenas 10 min de retraso pero todo bien
Ventajas: Friendly crew, most spoke at least some English
Desventajas: Only food for purchase, would be nice to have second language option on some of the entertainment
Ventajas: Friendly crew. Spoke some English for the most part.
Desventajas: Only food for purchase
Ventajas: The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese.
Desventajas: The snacks could have been healthier and the bathroom could have been cleaner.
Ventajas: My seat 28H didn't recline
Ventajas: Seats are hard
All good this time.
Ventajas: Priority checkin at Ezeiza airport.
Desventajas: The A320 planes was too cramped and it's an older plane.
Good price and entertainment but no leg room
Ventajas: The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful.
Desventajas: The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet.
FEES ARE ANNOYING
Ventajas: CLEAN EFFICIENT
Desventajas: BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!
FALSE FEES
Ventajas: CLEAN EFFICIENT
Desventajas: BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!
CHARGES FOR SEATS
Ventajas: CLEAN, NICE, EFFICIENT
Desventajas: BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES
Ventajas: SAME
Desventajas: SAME AS ABOVE
Ventajas: The selection of tv shows (Game of Thrones)
Desventajas: Not much leg room (I’m six feet tall)
Ventajas: Quality of the flight was similar to the first one, very good. Consistency. Good!
Desventajas: I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight
Ventajas: Nothing was great nor poor.
Desventajas: The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there
Desventajas: La puntualidad
Desventajas: O comunicación
Desventajas: didnt reach connection
Ventajas: Nothing
Desventajas: Tv Service working
Priority bording in bus but last to Get into the plane
Very late!
Ventajas: We arrived safely.
Desventajas: Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays.
Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight.
Desventajas: The crew was non-responsive to simple requests. The food was abismal and void of nutrition.
Ventajas: Flight on tine
No healthy food options
Desventajas: Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!
It took longer than expected.
Ventajas: The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later.
My entertainment system didn’t work at all. No channels were available.
Delayed 5 hours
Ventajas: Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm
Desventajas: Delay, no place to eT
Horrible service
Ventajas: Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME
Desventajas: I will never use this service again
Baggage policy horrible
Desventajas: Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction.
Ok
Ventajas: Flights were punctual, seats were better than average, and upgrades were available.
Desventajas: Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough.
Staff was super unpleasant and unprofessional, last flight with azul
Ventajas: Snacks
Desventajas: The staff was very unprofessional, check in was over 30 minutes and we were charges for the baggage even though we showed a proof that the system didnt let us check in before.
While boarding the representative was so stressed she blew air in our faces and took the boarding passes so agresivally we were shocked!
On board the flight attended did not speck English or at least didnt want to, so other passenger had to explain us what she was saying.
Very very unprofessional, we will never use azul again in the future.
Not great
Ventajas: Nice planes and nice crew
Desventajas: All else. Long line for check in at connection point (only one person behind the counters), a chaotic boarding process and then Azul lost my baggage.
My first, if I can avoid it, my last flight with them. Pity.
The worst flight I ever took
Ventajas: Nothing at all
Desventajas: The flight was canceled without inform. We had to take a 5:30 bis trip to Teresina in order to go to VCP and then to BSB. Bizarre..
Ventajas: The staff
