Norwegian Air International (D8) - Lee opiniones y reserva vuelos

Código IATA	D8
Rutas	457
Ruta principal	Copenhague-Kastrup - Oslo y otros aeropuertos
Aeropuertos con conexión	99
Aeropuerto principal	Copenhague-Kastrup

Opiniones recientes

Todas las opiniones
Positivas
Neutrales
Negativas

2,0

Ventajas: Almost as bad as easyjet

Desventajas: Non standard smaller capacity carry-on. Meal and snack charges even cross Atlantic. Not worth the cost with Overcharges

Opinión del mar. 2019

Opinión de
2,0

Desventajas: Eemployees were extremely rude, the experience will make me reconsider using the airline as well as going to this particular airport in Spain. I was upset and disgusted with the service.

Opinión del feb. 2019

Opinión de
6,6

As expected from a budget airline.

Ventajas: More legroom than expected. Seats are thin though but comfortable enough for a 2 hour flight. WiFi has movies although the selection was pretty slim and they cost 5 euros! Also, the app seemed to have an issue that the titles of the movies didn’t appear anywhere so you had to guess what the movies were based on one screenshot.

Desventajas: They claimed they had WiFi but I would hardly call it that. It was very slow and kept disconnecting. Also, had to pay for movies and even regular drinks like orange juice. I know it’s budget airline but still bothers me especially since they charge 2-3 times regular price for the food.

Opinión del dic. 2018

Opinión de
8,0

Excellent value

Ventajas: For Copenhagen to JFK flight only: Excellent crew, satisfactory food service, very good drink service, great plane, comfortable seat in Premium comparable to old business class seats before lie flat became standard.

Desventajas: Extremely understaffed check-in desk in Lisbon with extremely long lines took over thirty minutes of waiting to reach the desk. No separate check-in lines for Premium, since they have no Premium service from there to Copenhagen. No Premium seating or services available from Lisbon to Copenhagen. No staff or facility at Copenhagen airport to print boarding pass for transfer passengers until gate agents finally arrived.

Opinión del nov. 2018

Opinión de
8,0

Ventajas: Puntualidad y embarque rápido.

Desventajas: Echamos a faltar algún detalle por las personas de a bordo. En un vuelo tan largo cabría un pequeño tentempié gratuíto, no todo de pago.

Opinión del mar. 2018

Opinión de
8,0

Newburgh to Edinburghflight home was much more

Ventajas: Flight home had an open middle seat

Desventajas: Flight over was too crowded

Opinión del mar. 2018

Opinión de
8,6

Ventajas: Everything but the food.

Desventajas: The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Opinión del mar. 2018

Opinión de
9,6

A great low coster

Ventajas: Very intuitive self drop-off service, helpful and friendly staff

Desventajas: The flight got 30 min delayed, online check-in opens 24h prior to departure

Opinión del mar. 2018

Opinión de
4,3

Asientos incomodos y poco espacio con Norwegian

Ventajas: Lo único que puedo comentar positivamente del vuelo es la conexión a internet. La comida no la pobre.

Desventajas: Los asientos son incomodisimos, como viajaba sola me colocaron en uno de los asientos centrales. A mi lado una persona con sobrepeso, y ni el, ni yo, podiamos movernos con un mínimo de libertad. El vuelo salió una hora tarde, pero fue causado por las inclemencias del tiempo, no culpo a la compañia.

Opinión del mar. 2018

Opinión de
3,6

Really bad for travelling with children

Ventajas: Nothing in particular. I guess crew was polite

Desventajas: THEY MADE ME CHECK MY STROLLER! I had to roam the airport with a baby in my arms while struggling to drag the baby's food and my carryon around! They didn't return the stroller for customs or anything. This was so insensitive. Additionally, nothing was showing on the screens, they could have at least kept the screensavers or flight path displayed.

Opinión del mar. 2018

Opinión de
6,0

delayed both ways

Ventajas: clean, modern plane

Desventajas: chaotic boarding, slow disembarking

Opinión del mar. 2018

Opinión de
8,0

Mild

Ventajas: It was a shot flight. Not much happening.

Desventajas: The flight was delayed.

Opinión del mar. 2018

Opinión de
2,0

Ventajas: Nothing

Desventajas: They never let me board, and did not tell me why. Not money back. Terrible customer service

Opinión del feb. 2018

Opinión de
8,0

You get what you get

Ventajas: No one bothered me.

Desventajas: That you have to pay extra for entertainment and food.

Opinión del feb. 2018

Opinión de
10,0

Ventajas: Free WiFi in flight

Opinión del feb. 2018

Opinión de
8,0

justo lo que prometían con un personal muy agradable

Ventajas: el personal muy simpatico

Opinión del feb. 2018

Opinión de
8,0

Got the job done!

Ventajas: Fast boarding, on time arrival and friendly service; what more do you need!

Opinión del feb. 2018

Opinión de
6,6

Ventajas: Cheap and comfortable budget airline.

Desventajas: Delayed departure without any explanation

Opinión del feb. 2018

Opinión de
10,0

Very efficient

Ventajas: Stress free boarding and flight, it all went smoothly and the cabin crew were extremely helpful.

Opinión del feb. 2018

Opinión de
10,0

Ventajas: Very small airport so ease of check in was perfect.

Desventajas: No wifi or tv screens at all.

Opinión del ene. 2018

Opinión de
10,0

Ventajas: No fuss, polite, slightly more leg room than Ryanair, plane seemed less noisy.

Desventajas: Could do with slightly more legroom.

Opinión del ene. 2018

Opinión de
10,0

Quick smooth flight with free wifi!

Ventajas: Flight was quick and smooth and ontime. Friendly staff. Awesome that you get free wifi.

Opinión del ene. 2018

Opinión de
6,0

Ventajas: El vuelo salio en hora

Desventajas: Es de bajo coste, ni comoda ni entretenimiento ni nada

Opinión del dic. 2017

Opinión de
10,0

Viaje a Madrid

Ventajas: Todo el personal muy atento y todo muy bien

Desventajas: Los asientos de emergencia ampliós y cómodos

Opinión del nov. 2017

Opinión de
10,0

No meal offered although paid for.

Ventajas: I have liked Norwegian ever since I first flew with them. So my meal was something I ordered and looked forward too on a long 8.5 hour flight. I actually tell everyone that it is my favorite airline

Desventajas: Even though I paid the fifty pounds for extra bag and "nice and tasty" food they didn't bring it as they said it was not on my ticket. When I asked where my food was, long after everyone had been fed, they brought me what was left over. A spaghetti and chicken which was warm and not "tasty" and I do not normally eat chicken. It was the only thing left. For the breakfast snack they also forget me until I asked again. The the "nice and tasty" meal was very sad and disappointing. And when I have travelled with Norwegian before the meal and entertainment were excellent. Also when I arrived in Barcelona "transit" to Newark there was no one advising up where to go! They dropped us en mass at the immigration which was huge and packed with long, long lines. When I asked people in uniform where transit was they told me I had to go through immigration! An hour later when I went to the immigration booth, the officer took me directly upstairs to another security check and then I was told to wait in an area and my flight would be called. Nothing. And when I went to the flight they said my bags were unloaded! All the Norwegian offices and checkin were closed for the night. My phone would not work there and finally I found wifi and called Norwegian in London, They gave me numbers and company names to call. But there no one to be found or connected to. At seven o'clock the next morning when Norwegian opened I was able to be put on the next flight on Sunday, two days later. A terrible transit like I have never experienced before.

Opinión del nov. 2017

Opinión de
6,0

Get what you pay for

Ventajas: Good price

Desventajas: Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.

Opinión del nov. 2017

Opinión de
8,3

No frills flight.

Ventajas: All went as expected. Efficient and timely.

Desventajas: Seat bottom cushions worn out

Opinión del nov. 2017

Opinión de
7,6

Ventajas: Free WiFi. Clean plane. Comfortable seats.

Desventajas: Slow to start boarding.

Opinión del oct. 2017

Opinión de
7,0

Delay handled poorly

Ventajas: For a budget airline Norwegian does a good job in most areas - courteous, professional staff, clean, well-maintained planes, good service.

Desventajas: My flight from Oslo to Gatwick was delayed due to technical problems with the plane. We sat on the tarmac and left two hours late, causing me to miss my connection to Boston. I understand that these things happen, and I appreciate the attention to safety; however, the real problems began when we arrived at Gatwick. We were told an agent would meet the five of us who missed the flight at the gate to assist us. No agent was there, and we wandered to different Norwegian sites for help. When we finally found the right person, it took a ridiculous amount of time to rebook us. Here's the first problem with a carrier like Norwegian: they don't have as many flights, and none were going directly to Boston the following day. I was finally booked on a 6:20 a.m. flight to Copenhagen the next day with a 10 hour layover until the flight to Boston. The next problem was an outsourced service to provide me with a hotel and food voucher for the night. This literally took hours for them to arrange. It was over 6 hours from arrival at Gatwick to ending up with a place to stay - and then a 4 a.m. wakeup to get to the airport. I would hesitate to book Norwegian again for these reasons. Also - come on, Norwegian, soft drinks, water, and coffee/tea should be free.

Opinión del oct. 2017

Opinión de
9,3

Ventajas: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Opinión del oct. 2017

Opinión de
10,0

Smooth Flying

Ventajas: The service was friendly and professional, and we had he smoothest landing and takeoffs I've ever had with any airline before.

Opinión del oct. 2017

Opinión de
10,0

Norwegian Air International Flight to London from Stokholm

Ventajas: Great flight and landing. Good leg room between seats.

Desventajas: N/A

Opinión del oct. 2017

Opinión de
9,3

Ventajas: Good crew and very smooth flight. Other than the inefficient boarding process which is more the airports fault, my experience with Norwegian was excellent.

Opinión del oct. 2017

Opinión de
9,3

Ok

Ventajas: We were delayed. Did good time still.... nice and polite flight crew..

Opinión del oct. 2017

Opinión de
10,0

Ventajas: New plane

Desventajas: Nothing

Opinión del oct. 2017

Opinión de
8,0

Desventajas: Baggage took almost 90 minutes to come off plane.

Opinión del sept. 2017

Opinión de
4,6

Rude Flight Attendant

Ventajas: The flight attendants were very rude. One didn't want to asssit my 8 year old when she couldn't open the door. They kept waking me up to put on my damn seat belt.

Desventajas: The flight attendant yelled at my 8 year old . They didn't want to help my daughter get out of the bathroom. They stood there rolling their eyes. Don't think I'll be back on that air line

Opinión del sept. 2017

Opinión de
10,0

First but not last time

Ventajas: Very professional and friendly staff. Flight was around 1am and there was no pushing of raffles and so on just left us alone to rest during the flight. Mood lighting on aircraft was great as well.

Desventajas: Nothing.

Opinión del sept. 2017

Opinión de
6,0

Value for money

Ventajas: Price, clean plane , attentive crew,

Desventajas: Need better movie selection.

Opinión del sept. 2017

Opinión de
6,0

Ventajas: Comfortable seats

Desventajas: They didn't load enough food for the flight so didn't receive a hot meal

Opinión del sept. 2017

Opinión de
10,0

Ventajas: Newburgh airport is nice and small so were no long security lines. Norwegian air was perfect. No issues with anything.

Desventajas: Didn't have wifi on the plane. But it's not a deal breaker.

Opinión del sept. 2017

Opinión de
10,0

Ventajas: Everything

Opinión del sept. 2017

Opinión de
8,0

Ventajas: The food and service were wonderful!

Desventajas: Seats are not comfortable

Opinión del sept. 2017

Opinión de
2,0

Ventajas: Nothing

Desventajas: Staff , boarding , late, rude , uncomfortable. NEVER FLY WITH NORWEGIAN

Opinión del sept. 2017

Opinión de
10,0

Ventajas: flights were on time.

Desventajas: loud passengers and at least water could be for free... its a 3 hour flight!!!

Opinión del sept. 2017

Opinión de
7,6

Desventajas: They had no filed paperwork with JFK AND we were told that the plane could not leave Oslo until it was accomplished. The flight left two hours late.

Opinión del sept. 2017

Opinión de
8,3

Great flight but delayed

Ventajas: Aircraft comfort and overall amenities

Desventajas: Out of 4 flights with Norwegian this trip, 3 were delayed because of issues with the aircraft. It's ok when it happens once, but 75% delays is no fun and not good

Opinión del ago. 2017

Opinión de
8,0

Good experience

Ventajas: I was very comfortable and slept the majority of the flight, which I desperately needed. I'd fly Norwegian again.

Desventajas: The flight was delayed by 3+ hours. I'm not sure why but I doubt it was the airline's fault.

Opinión del ago. 2017

Opinión de
4,0

Cheap but only moderately cheerful...

Ventajas: Company website is well constructed, easy to navigate Cheap

Desventajas: Flight London to Madrid over 2 hours late !!!! Could not print boarding pass at home Had to queue for an excessively long time at boarding Boarding by bus (???!!!) Was refused a glass of water 40 minutes before landing under the pretext that landing is "imminent"

Opinión del ago. 2017

Opinión de
4,6

Clean Plane. No wifi

Ventajas: It was a fairly quick boarding, even though we left 20 minutes later than expected. The wifi on board did not work. The flight was comfortable and went by quite fast.

Desventajas: I didn't enjoy the fact that 30 minutes before boarding there was already a tremendous queue. Even though this queue had formed, they somehow managed to take long enough to leave late.

Opinión del ago. 2017

Opinión de
6,0

rude crew

Ventajas: seats were comfortable

Opinión del ago. 2017

Opinión de
5,3

Ventajas: Entertainment was good. Plane was pretty new/nice

Desventajas: The food is rediculous. Apparently you have to pay extra ahead of time to even get a glass of water. That is unacceptable to me and because I didn't book on their website directly, I was never notified of this. 3 dollars for a bottle of water. It wouldn't be a bad airline if not for this but they have to skimp on this one little thing. It's also upsetting because it's an 8 hour flight. You need water and food!! That ruined it for me and it's such a simple thing. Plus the flight attendants were unprofessional. Probably won't fly them again.

Opinión del ago. 2017

Opinión de
6,3

Good for the price

Ventajas: Easy, on time, cheap

Desventajas: No food or drinks for free (even water), but you get what you pay for! Was super cheap. Bunch of drunk Germans didn't help - but not their fault

Opinión del ago. 2017

Opinión de
2,0

20 kg bs 23 kg

Ventajas: Please make sure that the allotted luggage is properly reflected.

Opinión del ago. 2017

Opinión de
10,0

great airline

Ventajas: staff was nice and always helpful will difinitly use again

Opinión del ago. 2017

Opinión de
2,0

Postponed Flight - No aircraft???

Desventajas: Flight postponed over 3 hours waiting for air-craft. Finally one showed up...from STOCKHOLM! (Where I flew in from 5 hours previously). So I waited in the airport for 8 hrs for no reason when I could have taken the later flight from stockholm.

Opinión del ago. 2017

Opinión de
4,3

EXPECT DELAYS and LACK of COMMUNICATION

Ventajas: Cost. Okay entertainment options.

Desventajas: I arrived at 6am at the airport for my 8am flight. I was told to wait because my flight was delayed, and I would not make my connection to LAX. We waited with absolutely no information for a while until people started to panic. There was no Norwegian representative at the Airport, so we were basically told to wait or call ourselves. I did not have a way to call, but others did. Eventually we were told that there were no other flights for us to be placed at that day. If fact, the next open flight would not be until 3 days later. Needless to say, many of us were really worried of being stuck in London. However, some time later we were told that the LAX flight was 20 minutes delayed, and that "maybe" it would get delayed more. Some of us decided to board even though we knew we might get stuck in London. We boarded at 11:30am (the original time we were given as departure time). Once in the plane, we were informed that the plane had been delayed because of lack of crew, and the we were told that we would not make our LAX connection. Our flight did not end up departing until 1:15pm. At around 1 there was an announcement telling us that they we would be waiting for us in London after all. Obviously everyone there was upset about being delayed too, but at least me made it to LAX.

Opinión del ago. 2017

Opinión de
5,6

Surly staff

Ventajas: boarding was organized

Desventajas: I realize you have good prices but seriously making people pay for water, coffee, blankets etc. will be a determ factor if I have a choice to use another airline next time. Also the staff was rude

Opinión del ago. 2017

Opinión de
3,3

beware this disount airline!

Desventajas: They charge extra for EVERYTHING, including water. And you can't even buy snacks or other food on board unless you have "pre-ordered" it. Movies are from the 90's ("classics" LOL). At the time of purchase and at check in, there was no way to select a seat.

Opinión del ago. 2017

Opinión de
7,6

Flight delayed due to "sick stewart"

Ventajas: Loved the free WIFI, the new planes, seats could be roomier and some accessories to help passengers sleep could have been provided.

Desventajas: Our flight was boarded, had pulled away from gate and was preparing to taxi for take-off when the piliot came on the loadpreakers to say that they were returning to gate to let sick stewart get off plane and that we would have to wait for replacement. The replacement arrived 1hr 45min later. This delay almost made me miss my connection in Belfast. A Kiosk for check-in would have been sorely appreciated- I was traveling with just a back-pack, but still had to stand in line for 1 hr to check in at the desk.

Opinión del jul. 2017

Opinión de

Más

8,6

Ventajas: Everything but the food.

Desventajas: The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Opinión del mar. 2018

Opinión de
9,6

A great low coster

Ventajas: Very intuitive self drop-off service, helpful and friendly staff

Desventajas: The flight got 30 min delayed, online check-in opens 24h prior to departure

Opinión del mar. 2018

Opinión de
10,0

Ventajas: Free WiFi in flight

Opinión del feb. 2018

Opinión de
10,0

Very efficient

Ventajas: Stress free boarding and flight, it all went smoothly and the cabin crew were extremely helpful.

Opinión del feb. 2018

Opinión de
10,0

Ventajas: Very small airport so ease of check in was perfect.

Desventajas: No wifi or tv screens at all.

Opinión del ene. 2018

Opinión de
10,0

Ventajas: No fuss, polite, slightly more leg room than Ryanair, plane seemed less noisy.

Desventajas: Could do with slightly more legroom.

Opinión del ene. 2018

Opinión de
10,0

Quick smooth flight with free wifi!

Ventajas: Flight was quick and smooth and ontime. Friendly staff. Awesome that you get free wifi.

Opinión del ene. 2018

Opinión de
10,0

Viaje a Madrid

Ventajas: Todo el personal muy atento y todo muy bien

Desventajas: Los asientos de emergencia ampliós y cómodos

Opinión del nov. 2017

Opinión de
10,0

No meal offered although paid for.

Ventajas: I have liked Norwegian ever since I first flew with them. So my meal was something I ordered and looked forward too on a long 8.5 hour flight. I actually tell everyone that it is my favorite airline

Desventajas: Even though I paid the fifty pounds for extra bag and "nice and tasty" food they didn't bring it as they said it was not on my ticket. When I asked where my food was, long after everyone had been fed, they brought me what was left over. A spaghetti and chicken which was warm and not "tasty" and I do not normally eat chicken. It was the only thing left. For the breakfast snack they also forget me until I asked again. The the "nice and tasty" meal was very sad and disappointing. And when I have travelled with Norwegian before the meal and entertainment were excellent. Also when I arrived in Barcelona "transit" to Newark there was no one advising up where to go! They dropped us en mass at the immigration which was huge and packed with long, long lines. When I asked people in uniform where transit was they told me I had to go through immigration! An hour later when I went to the immigration booth, the officer took me directly upstairs to another security check and then I was told to wait in an area and my flight would be called. Nothing. And when I went to the flight they said my bags were unloaded! All the Norwegian offices and checkin were closed for the night. My phone would not work there and finally I found wifi and called Norwegian in London, They gave me numbers and company names to call. But there no one to be found or connected to. At seven o'clock the next morning when Norwegian opened I was able to be put on the next flight on Sunday, two days later. A terrible transit like I have never experienced before.

Opinión del nov. 2017

Opinión de
9,3

Ventajas: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Opinión del oct. 2017

Opinión de
10,0

Smooth Flying

Ventajas: The service was friendly and professional, and we had he smoothest landing and takeoffs I've ever had with any airline before.

Opinión del oct. 2017

Opinión de
10,0

Norwegian Air International Flight to London from Stokholm

Ventajas: Great flight and landing. Good leg room between seats.

Desventajas: N/A

Opinión del oct. 2017

Opinión de
9,3

Ventajas: Good crew and very smooth flight. Other than the inefficient boarding process which is more the airports fault, my experience with Norwegian was excellent.

Opinión del oct. 2017

Opinión de
9,3

Ok

Ventajas: We were delayed. Did good time still.... nice and polite flight crew..

Opinión del oct. 2017

Opinión de
10,0

Ventajas: New plane

Desventajas: Nothing

Opinión del oct. 2017

Opinión de
10,0

First but not last time

Ventajas: Very professional and friendly staff. Flight was around 1am and there was no pushing of raffles and so on just left us alone to rest during the flight. Mood lighting on aircraft was great as well.

Desventajas: Nothing.

Opinión del sept. 2017

Opinión de
10,0

Ventajas: Newburgh airport is nice and small so were no long security lines. Norwegian air was perfect. No issues with anything.

Desventajas: Didn't have wifi on the plane. But it's not a deal breaker.

Opinión del sept. 2017

Opinión de
10,0

Ventajas: Everything

Opinión del sept. 2017

Opinión de
10,0

Ventajas: flights were on time.

Desventajas: loud passengers and at least water could be for free... its a 3 hour flight!!!

Opinión del sept. 2017

Opinión de
10,0

great airline

Ventajas: staff was nice and always helpful will difinitly use again

Opinión del ago. 2017

Opinión de

Más

6,6

As expected from a budget airline.

Ventajas: More legroom than expected. Seats are thin though but comfortable enough for a 2 hour flight. WiFi has movies although the selection was pretty slim and they cost 5 euros! Also, the app seemed to have an issue that the titles of the movies didn’t appear anywhere so you had to guess what the movies were based on one screenshot.

Desventajas: They claimed they had WiFi but I would hardly call it that. It was very slow and kept disconnecting. Also, had to pay for movies and even regular drinks like orange juice. I know it’s budget airline but still bothers me especially since they charge 2-3 times regular price for the food.

Opinión del dic. 2018

Opinión de
8,0

Excellent value

Ventajas: For Copenhagen to JFK flight only: Excellent crew, satisfactory food service, very good drink service, great plane, comfortable seat in Premium comparable to old business class seats before lie flat became standard.

Desventajas: Extremely understaffed check-in desk in Lisbon with extremely long lines took over thirty minutes of waiting to reach the desk. No separate check-in lines for Premium, since they have no Premium service from there to Copenhagen. No Premium seating or services available from Lisbon to Copenhagen. No staff or facility at Copenhagen airport to print boarding pass for transfer passengers until gate agents finally arrived.

Opinión del nov. 2018

Opinión de
8,0

Ventajas: Puntualidad y embarque rápido.

Desventajas: Echamos a faltar algún detalle por las personas de a bordo. En un vuelo tan largo cabría un pequeño tentempié gratuíto, no todo de pago.

Opinión del mar. 2018

Opinión de
8,0

Newburgh to Edinburghflight home was much more

Ventajas: Flight home had an open middle seat

Desventajas: Flight over was too crowded

Opinión del mar. 2018

Opinión de
8,0

Mild

Ventajas: It was a shot flight. Not much happening.

Desventajas: The flight was delayed.

Opinión del mar. 2018

Opinión de
8,0

You get what you get

Ventajas: No one bothered me.

Desventajas: That you have to pay extra for entertainment and food.

Opinión del feb. 2018

Opinión de
8,0

justo lo que prometían con un personal muy agradable

Ventajas: el personal muy simpatico

Opinión del feb. 2018

Opinión de
8,0

Got the job done!

Ventajas: Fast boarding, on time arrival and friendly service; what more do you need!

Opinión del feb. 2018

Opinión de
6,6

Ventajas: Cheap and comfortable budget airline.

Desventajas: Delayed departure without any explanation

Opinión del feb. 2018

Opinión de
8,3

No frills flight.

Ventajas: All went as expected. Efficient and timely.

Desventajas: Seat bottom cushions worn out

Opinión del nov. 2017

Opinión de
7,6

Ventajas: Free WiFi. Clean plane. Comfortable seats.

Desventajas: Slow to start boarding.

Opinión del oct. 2017

Opinión de
7,0

Delay handled poorly

Ventajas: For a budget airline Norwegian does a good job in most areas - courteous, professional staff, clean, well-maintained planes, good service.

Desventajas: My flight from Oslo to Gatwick was delayed due to technical problems with the plane. We sat on the tarmac and left two hours late, causing me to miss my connection to Boston. I understand that these things happen, and I appreciate the attention to safety; however, the real problems began when we arrived at Gatwick. We were told an agent would meet the five of us who missed the flight at the gate to assist us. No agent was there, and we wandered to different Norwegian sites for help. When we finally found the right person, it took a ridiculous amount of time to rebook us. Here's the first problem with a carrier like Norwegian: they don't have as many flights, and none were going directly to Boston the following day. I was finally booked on a 6:20 a.m. flight to Copenhagen the next day with a 10 hour layover until the flight to Boston. The next problem was an outsourced service to provide me with a hotel and food voucher for the night. This literally took hours for them to arrange. It was over 6 hours from arrival at Gatwick to ending up with a place to stay - and then a 4 a.m. wakeup to get to the airport. I would hesitate to book Norwegian again for these reasons. Also - come on, Norwegian, soft drinks, water, and coffee/tea should be free.

Opinión del oct. 2017

Opinión de
8,0

Desventajas: Baggage took almost 90 minutes to come off plane.

Opinión del sept. 2017

Opinión de
8,0

Ventajas: The food and service were wonderful!

Desventajas: Seats are not comfortable

Opinión del sept. 2017

Opinión de
7,6

Desventajas: They had no filed paperwork with JFK AND we were told that the plane could not leave Oslo until it was accomplished. The flight left two hours late.

Opinión del sept. 2017

Opinión de
8,3

Great flight but delayed

Ventajas: Aircraft comfort and overall amenities

Desventajas: Out of 4 flights with Norwegian this trip, 3 were delayed because of issues with the aircraft. It's ok when it happens once, but 75% delays is no fun and not good

Opinión del ago. 2017

Opinión de
8,0

Good experience

Ventajas: I was very comfortable and slept the majority of the flight, which I desperately needed. I'd fly Norwegian again.

Desventajas: The flight was delayed by 3+ hours. I'm not sure why but I doubt it was the airline's fault.

Opinión del ago. 2017

Opinión de
7,6

Flight delayed due to "sick stewart"

Ventajas: Loved the free WIFI, the new planes, seats could be roomier and some accessories to help passengers sleep could have been provided.

Desventajas: Our flight was boarded, had pulled away from gate and was preparing to taxi for take-off when the piliot came on the loadpreakers to say that they were returning to gate to let sick stewart get off plane and that we would have to wait for replacement. The replacement arrived 1hr 45min later. This delay almost made me miss my connection in Belfast. A Kiosk for check-in would have been sorely appreciated- I was traveling with just a back-pack, but still had to stand in line for 1 hr to check in at the desk.

Opinión del jul. 2017

Opinión de

Más

2,0

Ventajas: Almost as bad as easyjet

Desventajas: Non standard smaller capacity carry-on. Meal and snack charges even cross Atlantic. Not worth the cost with Overcharges

Opinión del mar. 2019

Opinión de
2,0

Desventajas: Eemployees were extremely rude, the experience will make me reconsider using the airline as well as going to this particular airport in Spain. I was upset and disgusted with the service.

Opinión del feb. 2019

Opinión de
4,3

Asientos incomodos y poco espacio con Norwegian

Ventajas: Lo único que puedo comentar positivamente del vuelo es la conexión a internet. La comida no la pobre.

Desventajas: Los asientos son incomodisimos, como viajaba sola me colocaron en uno de los asientos centrales. A mi lado una persona con sobrepeso, y ni el, ni yo, podiamos movernos con un mínimo de libertad. El vuelo salió una hora tarde, pero fue causado por las inclemencias del tiempo, no culpo a la compañia.

Opinión del mar. 2018

Opinión de
3,6

Really bad for travelling with children

Ventajas: Nothing in particular. I guess crew was polite

Desventajas: THEY MADE ME CHECK MY STROLLER! I had to roam the airport with a baby in my arms while struggling to drag the baby's food and my carryon around! They didn't return the stroller for customs or anything. This was so insensitive. Additionally, nothing was showing on the screens, they could have at least kept the screensavers or flight path displayed.

Opinión del mar. 2018

Opinión de
6,0

delayed both ways

Ventajas: clean, modern plane

Desventajas: chaotic boarding, slow disembarking

Opinión del mar. 2018

Opinión de
2,0

Ventajas: Nothing

Desventajas: They never let me board, and did not tell me why. Not money back. Terrible customer service

Opinión del feb. 2018

Opinión de
6,0

Ventajas: El vuelo salio en hora

Desventajas: Es de bajo coste, ni comoda ni entretenimiento ni nada

Opinión del dic. 2017

Opinión de
6,0

Get what you pay for

Ventajas: Good price

Desventajas: Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.

Opinión del nov. 2017

Opinión de
4,6

Rude Flight Attendant

Ventajas: The flight attendants were very rude. One didn't want to asssit my 8 year old when she couldn't open the door. They kept waking me up to put on my damn seat belt.

Desventajas: The flight attendant yelled at my 8 year old . They didn't want to help my daughter get out of the bathroom. They stood there rolling their eyes. Don't think I'll be back on that air line

Opinión del sept. 2017

Opinión de
6,0

Value for money

Ventajas: Price, clean plane , attentive crew,

Desventajas: Need better movie selection.

Opinión del sept. 2017

Opinión de
6,0

Ventajas: Comfortable seats

Desventajas: They didn't load enough food for the flight so didn't receive a hot meal

Opinión del sept. 2017

Opinión de
2,0

Ventajas: Nothing

Desventajas: Staff , boarding , late, rude , uncomfortable. NEVER FLY WITH NORWEGIAN

Opinión del sept. 2017

Opinión de
4,0

Cheap but only moderately cheerful...

Ventajas: Company website is well constructed, easy to navigate Cheap

Desventajas: Flight London to Madrid over 2 hours late !!!! Could not print boarding pass at home Had to queue for an excessively long time at boarding Boarding by bus (???!!!) Was refused a glass of water 40 minutes before landing under the pretext that landing is "imminent"

Opinión del ago. 2017

Opinión de
4,6

Clean Plane. No wifi

Ventajas: It was a fairly quick boarding, even though we left 20 minutes later than expected. The wifi on board did not work. The flight was comfortable and went by quite fast.

Desventajas: I didn't enjoy the fact that 30 minutes before boarding there was already a tremendous queue. Even though this queue had formed, they somehow managed to take long enough to leave late.

Opinión del ago. 2017

Opinión de
6,0

rude crew

Ventajas: seats were comfortable

Opinión del ago. 2017

Opinión de
5,3

Ventajas: Entertainment was good. Plane was pretty new/nice

Desventajas: The food is rediculous. Apparently you have to pay extra ahead of time to even get a glass of water. That is unacceptable to me and because I didn't book on their website directly, I was never notified of this. 3 dollars for a bottle of water. It wouldn't be a bad airline if not for this but they have to skimp on this one little thing. It's also upsetting because it's an 8 hour flight. You need water and food!! That ruined it for me and it's such a simple thing. Plus the flight attendants were unprofessional. Probably won't fly them again.

Opinión del ago. 2017

Opinión de
6,3

Good for the price

Ventajas: Easy, on time, cheap

Desventajas: No food or drinks for free (even water), but you get what you pay for! Was super cheap. Bunch of drunk Germans didn't help - but not their fault

Opinión del ago. 2017

Opinión de
2,0

20 kg bs 23 kg

Ventajas: Please make sure that the allotted luggage is properly reflected.

Opinión del ago. 2017

Opinión de
2,0

Postponed Flight - No aircraft???

Desventajas: Flight postponed over 3 hours waiting for air-craft. Finally one showed up...from STOCKHOLM! (Where I flew in from 5 hours previously). So I waited in the airport for 8 hrs for no reason when I could have taken the later flight from stockholm.

Opinión del ago. 2017

Opinión de
4,3

EXPECT DELAYS and LACK of COMMUNICATION

Ventajas: Cost. Okay entertainment options.

Desventajas: I arrived at 6am at the airport for my 8am flight. I was told to wait because my flight was delayed, and I would not make my connection to LAX. We waited with absolutely no information for a while until people started to panic. There was no Norwegian representative at the Airport, so we were basically told to wait or call ourselves. I did not have a way to call, but others did. Eventually we were told that there were no other flights for us to be placed at that day. If fact, the next open flight would not be until 3 days later. Needless to say, many of us were really worried of being stuck in London. However, some time later we were told that the LAX flight was 20 minutes delayed, and that "maybe" it would get delayed more. Some of us decided to board even though we knew we might get stuck in London. We boarded at 11:30am (the original time we were given as departure time). Once in the plane, we were informed that the plane had been delayed because of lack of crew, and the we were told that we would not make our LAX connection. Our flight did not end up departing until 1:15pm. At around 1 there was an announcement telling us that they we would be waiting for us in London after all. Obviously everyone there was upset about being delayed too, but at least me made it to LAX.

Opinión del ago. 2017

Opinión de
5,6

Surly staff

Ventajas: boarding was organized

Desventajas: I realize you have good prices but seriously making people pay for water, coffee, blankets etc. will be a determ factor if I have a choice to use another airline next time. Also the staff was rude

Opinión del ago. 2017

Opinión de
3,3

beware this disount airline!

Desventajas: They charge extra for EVERYTHING, including water. And you can't even buy snacks or other food on board unless you have "pre-ordered" it. Movies are from the 90's ("classics" LOL). At the time of purchase and at check in, there was no way to select a seat.

Opinión del ago. 2017

Opinión de

Más

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