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Desventajas: They pretty much got it down right already. The embarking experience with the shuttle at the Hajj Terminal could be a whole lot better.

Desventajas: Just great and pleasant

Desventajas: Delay more than 3 hours

Desventajas: Check in was the issue. They want us to pay for the baggage in order to check in. Other aircraft they will check you in they won’t give one person boarding pass untill or unless you pay for the bag.. this way check in will be lot faster.

Ventajas: La comida, puntualidad, atención del personal

Desventajas: Todo estuvo bien

Ventajas: Great food options, very tasty. Crew was attentive, polite and professional.

Ventajas: The flight attendants were friendly, attentive and efficient.

Desventajas: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.

Ventajas: My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy.

Desventajas: The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight.

Desventajas: The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight.

Ventajas: The crew was amazing The seats are worst

Desventajas: Ok

Desventajas: Delayed landing. No courtesy for business passengers

Desventajas: The flight was overbooked. I paid extra for a window seat but someone else was also booked in that seat, so I was forced to move to an aisle seat in the middle. I will be asking for a refund for the upgrade. Not only was I denied the window seat, but the seat I was moved to had a broken screen.

Desventajas: Late departure

Ventajas: Food and service was good

Desventajas: Entertainment must be improved besides seat and washroom upkeep

Desventajas: Improve in all aspects

Ventajas: Friendly crew

Desventajas: No alcohol served

Desventajas: Excellent service and stuff

Ventajas: Everything

Desventajas: Nothing

Ventajas: Seat was comfortable.

Desventajas: transit timing was a bit hectic.

Ventajas: Crew

Desventajas: Entertainment and comfort

Desventajas: Non losing my baggage

Ventajas: everything went good with no delay

Desventajas: They charge me 2 times on a seat change. i am still waiting for refund. the audio is not so good

Ventajas: no comments

Desventajas: it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?

Desventajas: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Ventajas: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Desventajas: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Ventajas: Excellent crew

Desventajas: Flight delayed and no reason Food very bad

Ventajas: Fligh on time.

Desventajas: The food on board.

Ventajas: The aircraft was not too bad. Little things like slippers and pillows made it comfy.

Desventajas: The service was horrible. From the moment we checked in at JFK we had a problem. The crew was nasty and they called the port authority police on us. The police agreed that they get lots of complaints from this airline. The crew on board was just as nasty. If you spoke russian you got treated better.

Desventajas: Delayed landing. No courtesy for business passengers

Desventajas: Flight was canceled or moved. They told us there is a problem with the flight and moved us to another airline. I’ve been warned about Aeroflot and it turned out to be true. I’ll file a complaint, I deserve a refund.

Ventajas: Crew was friendly and efficient. The plane was in good shape but there was no entertainment. Departure gate was changed fairly late and the information given was incomplete.

Desventajas: My luggage was delayed and delivered only 3 days after the flight. Moreover, messages sent to the airline seeking information about the missing luggage were never answered

Ventajas: Very uncomfortable

Desventajas: More cushion

Ventajas: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Ventajas: Some crew was attentive, others were not. Piloting was good

Desventajas: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Desventajas: Everything is Good.

Ventajas: Some crew was attentive, others were not. Piloting was good

Desventajas: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

Ventajas: The flight and crew were excellent. Turkish Airlines business is always good.

Desventajas: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

Ventajas: Service, food, comfort, entertainment.

Desventajas: There was wery cold on the plane.

Ventajas: La tripulación buena y el servicio de recibir las maletas rápido y eficiente. Lo que no me gustó fue el viaje de Moscú a Tel Aviv , TUVO EL VUELO UN RETRAZO de 5 horas y no había con quien hAb

Ventajas: Professional crew

Desventajas: Wi-fi

Ventajas: The aircraft was not too bad. Little things like slippers and pillows made it comfy.

Desventajas: The service was horrible. From the moment we checked in at JFK we had a problem. The crew was nasty and they called the port authority police on us. The police agreed that they get lots of complaints from this airline. The crew on board was just as nasty. If you spoke russian you got treated better.

Desventajas: Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again

Ventajas: The flight and crew were excellent. Turkish Airlines business is always good.

Desventajas: The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana.

Ventajas: left on the, arrived on time, crew were friendly and efficient, seat was comfortable

Desventajas: Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem

Desventajas: Seats are extremely uncomfortable..

Ventajas: Seat was not comfortable

Desventajas: Seats

Ventajas: Decent movie options I gues?

Desventajas: Pretty much everything else. Old and uncomfortable looking plane, bad air conditioning, unhelpful staff

Desventajas: Crew, bo place for chargers, no entertainment,

Desventajas: The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight.

Ventajas: Crew, and food was great

Desventajas: Delayed toooooo long

Ventajas: Turkish Air’s boarding is very good and their food and entertainment is good

Desventajas: I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc.

Desventajas: There was wery cold on the plane.

Desventajas: No atrase los vuelos y personal más competentes, mejor preparados y más amables. Hicieron todo lo más lento posible! Una vergüenza

Ventajas: Very old plane, seats not updated and not working properly, food was served once on an 8 hour flight, there was turbulance for over 5 hours consistently, and the pilots did nothing to go around it. As a pilot, i can tell you this can be avoided. Some of the crew were not friendly. Old movie library.

Desventajas: New and updated plane, especially business class, more trained crew, seats that work and function normally, better and more food, served a light breakfast on an 8 hr flight. Updated movie library.

Ventajas: Crew and food.

Ventajas: seats were awesome, so as the food and the occasional snacks were delightful

Desventajas: My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working...

Ventajas: Stuff are so excellent clean plane good food

Ventajas: Yes