Encuentra vuelos baratos de Nueva Delhi Aeropuerto Internacional Indira Gandhi a Madrid Adolfo Suárez Madrid-Barajas (DEL - MAD)

Air India provides a direct flight

The business class seats are worn out, the whole cabin needs to be uodated. The seat in front of me had issues so my sleep was interrupted twice. I booked with JustFly that misleads one to believe they reserve your seats if you pay a fee- this is not true, it only alerts the airline of your seat preference.

No entertainment

Getting off the plane

Upon boarding the airplane, my friend and I found that our seats had been taken by other passengers, leaving us without seats. The flight attendants were not helpful or assertive in helping us figure out why our seats were taken, why other passengers had taken our seats or in making them give us our seats back. Some were even getting upset with us that we weren't seated as the plane was preparing to depart when clearly it wasn't our fault. We ended up having to wait until everyone else had taken a seat so that we could sit in whatever seats were left over. Terrible experience with flight attendants who could do better at problem solving. Its discouraging to know that even if you buy an expensive plane ticket and choose your own seats, you may not get them and could be treated poorly in the process. Will avoid flying air India at all costs in the future.

It was average and uneventful. Borderline of meeting my very low expectations of this airline.

No priority boarding and no concept of queue. The crew kept waking me up. Since I was up I decided to get the desert. The pudding had soured yikes. Coffee was cold.