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The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

Food is good, short flight can’t say much about it

My son was board cause no screen to watch

I liked that there was an area for praying on flight. Also, I liked the food.

My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down.

Very bad travell

Nothing

Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline.

I cannot think of a single thing.

So many movies to spend flight time with great crew

There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!

food options exhausted pls tell ground catering to provide more food

Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!

Clean punctual and short

No enough place to legs Food very poor. Maybe nothing is better...

The food was not available. I know there was flight delay and problem but I'm sure it could have been handled better.

We had ordered oriental vegetarian but the crew said it is not there !!!

That the fly was short

Old plane no so clean very crowded without place for legs. More seem a transport of cows than an international flight.

... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.

Personal atento y agradable. El resto bien sin nada destacado.

Nada de entretenimiento y la comida monótona. Una hora de retraso.

Arrived Early!

Left Late :-)

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

Nothing

I'm not picky with food but the Food was extremely bad tasting and at best tastelesss. That should never be served Anywhere! It was so bad that the first thing I did in O'hare is eat a meal, it never happened to me on an international trip. Drinks (soda and coffe) were limited and there was a shortage in them. Entertainment system was not working Plane was packed, spaces very tight

Flight was hot ac not working enough food was horrible.

Nothing

Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic

It was bit long. Especially long hault at abudhabi.

short delay when desembarquing

Legroom

Entertainment system is broken on most of the seats, 14 hour flight without Entertainment is horrible. Boarding procedure must be improved, instead of lining up all the passengers, they could do a zone wise boarding, food is very boring

Flight operated well on-time Boarding, check-in and baggage collection were smooth and well organized.

- Non-functional in-flight entertainment system. - Milk based dessert served in the last run of flight was stale. - Edge of seat next to foot rest was broken, and its sharp edge chipped my foot - Food tray was so loose, I had to lift it from below to keep it level while eating food. - There was litter(spoon, empty bottle, tissue paper) next to my seat. - Flight was not clean.

Food was unexpectedly good!

Flying is always hard when your sick but has no reflection on the companies.

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

Nothing

Delay for more then 5 hours!

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!

In time

Nil

The crew were nice and very helpful. Vegeterian meal was great

It was cold almost for everyone and everyone used blanket, some people asked for second blanket.

Everything

Food is good except Chicken coconut curry

Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!

Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing

Food is good, short flight can’t say much about it

My son was board cause no screen to watch

Very bad travell

Nothing

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

Seats are narrow, net doesn’t work, bathrooms are not clean

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Playing Quran on the Airplane!

I liked that there was an area for praying on flight. Also, I liked the food.

My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down.

In time

Nil

The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you.

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

We got a meal for a 1h flight only

No entertainment but normal for this type of flight

I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle.

Entertainment

Food and one bathroom out of service makes an awful flight

food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all

Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing

Everything

Food is good except Chicken coconut curry

Good service and smooth flight

One hour delay and no entertainment in the airplane and small plane

We had ordered oriental vegetarian but the crew said it is not there !!!

Nothing

Poor quality of aircraft, Dirty bathrooms, terrible food, air hostesses immersed in their own conversations, no small snacks.

Our bags stay in London

The food was not available. I know there was flight delay and problem but I'm sure it could have been handled better.

I do not recommend anyone to use it.

Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!

Food is good, short flight can’t say much about it

My son was board cause no screen to watch

The chair the entertainment system is nice

The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic

The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you.

Salimos en hora, todo perfecto

Comida buena

Air India is the best. Highly recommend it

Crew are good . Food is okay not great not bad. They can certainly improve here . I travelled other airlines food is more delicious.

More recent movies , news would be better. Staff needs to step up and inform travelers to form the lines . follow same standards as US. They need to control crowd more. Start having Discipline.

The staff smiled.

Headphone jacks didn’t work, my husband’s tv didn’t work, they kept turning entertainment off, food was awful, pre-ordered meal didn’t show up on their list. Overall it was awful. entertainment Selection was mediocre at best.

Our bags stay in London

nothing

arrogant check in people who said I can check in either computer bag or cabin suitcase and charged me 140 dollars for my suitcase which I didn't have to pay for other airlines for later connections

Very short flight. I didn't think it was necessary to serve a heated snack, attendants were in a panic to complete the serving and cleaning up process! And the food was overheated and tasted like cardboard! Need clear signs at Ahmedabad airport for screening process, and banned/allowed articles. Very disorganised!

Polite and friendly crew. Thank you

Food was not good. Overheated, cardboard flavors when heated in cardboard boxes

Seat was damaged, not conformed and dirty, like it wasn’t cleand after previous flight. Pillows was used before us. Business calss should be nice

Flight was hot ac not working enough food was horrible.

I liked my seat and the food

I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all

Punctuality of Eithad Airways,cooperative staff and smooth process

Checking of irrelevant documents

Good service - food/beverages etc

All the latest entertainment

We reached airport at 6:45 PM for our flight at 10PM and there were only two counters open and the staff was extremely slow in helping. There was no duty manager at site which explains how poor the service is despite this was checkin for internal flight. It took 2 hours and 30 minutes by the time we got boarding passes and cleared security. Terrible terrible terrible service and I would never ever wish to fly air India again in the future

Check in - terrible service and extremely slow staff..only two counters were open to help international passengers

short delay when desembarquing

Boarding and disembarking was fairly quick. Movie selection. Points were lost on food and comfort because it is airplane food and you are on an airplane for 15 hours. Nothing against Air India.

I would have liked the drink service to come around more often on the flight.

Flight operated well on-time Boarding, check-in and baggage collection were smooth and well organized.

- Non-functional in-flight entertainment system. - Milk based dessert served in the last run of flight was stale. - Edge of seat next to foot rest was broken, and its sharp edge chipped my foot - Food tray was so loose, I had to lift it from below to keep it level while eating food. - There was litter(spoon, empty bottle, tissue paper) next to my seat. - Flight was not clean.

entertainment options were surprisingly diverse and the crew was fantastic. i loved the tinted windows and wish all planes had that.

both of flights were delayed for over an hour and the plane felt quite outdated and not well cleaned.

Good service - food/beverages etc