Encuentra vuelos baratos de Guatemala a Madrid

Ventajas: KLM staff is great

Desventajas: We had 4 hour delay causing a stop over at 3am. So yeah

Ventajas: Everything was good except for the entertainment consul for one of our seats.

Desventajas: One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking.

Desventajas: I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib

Ventajas: Crew was good.

Desventajas: Flight was very late (about 90 minutes). Not good, especially after a long flight to Van from New Zealand.

Ventajas: Overall it was a pleasant flight, satisfied

Ventajas: The aircraft was new

Desventajas: The seats are horrible for long flights - they give you deep vein thrombosis as it digs into your hamstrings/thighs over time

Ventajas: Good movies

Desventajas: Flight took 3 hours longer than expected and they lost the baggage of me and 50+ other travellers

Ventajas: Nice crew and comfortable seats.

Desventajas: Not a fan of the sandwich provided.

Ventajas: Space in cabin, friendly crew and nice food

Desventajas: Shorter stoppage ;)

Desventajas: No proper wheel chair assistant and made passenger miss the flight. Airlines have to take extra steps to make wheel chair passengers to reach the gate safely and on time.

Ventajas: Not much compare to other airlines

Desventajas: Food!

Desventajas: I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device.

Ventajas: Crew was fantastic!

Desventajas: Go go in flight and in flight video not working for majority of flight.

Desventajas: Muy buen servicio, puntualidad

Ventajas: The flight attendants were unfriendly and not very attentive. Although one person did get sick and caused the crew to be shorthanded that’s no excuse to not smile and be friendly. I wanted to throw away some beverage cups and no flight attendant came through for almost an hour. The food sucked.

Desventajas: Much better food, even though we were economy class the food could have been better. Also, I was told and researched that there would be an AC outlet at my seat and all there was is a USB port. I rented a portable CPAP machine and couldn’t use it. Cost me $120.

Desventajas: The food not so much breadddd

Desventajas: Delayed flight

Desventajas: It made no sense to board an hour and a half before takeoff.

Ventajas: That there were TVs to watch on the seats and that it was quick boarding

Desventajas: Flight cancelled

Ventajas: The crew

Desventajas: Seat comfort

Ventajas: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Desventajas: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Ventajas: Crew was ok.

Desventajas: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.