Encuentra vuelos baratos a Chengdu

Desventajas: "El sistema de entretenimiento es viejo del 747 no funciona. La variedad de películas es muy pobre, comparado con otras aerolíneas. También la comida fue mediocre a mala."

Ventajas: "La tripulación era genial. Se me perdió un artefacto y uno de los sobrecargos hizo lo imposible por ayudarme...y lo encontramos. Siempre estaré agradecida! Ofrecían botellas de agua a menudo. Muy bien"
Desventajas: "La comida (pasta) no tenía nada de sabor y mucha grasa. No fue nada agradable."

Ventajas: "La tripulación fue muy amable"
Desventajas: "Todo fue perfecto"

Ventajas: "Todo fue excelente"
Desventajas: "En realidad no lo sé, el viaje fue muy bueno"

Ventajas: "La atención en todo Momento muy buena no tengo queja de todo, todo el personal muy amables el avión limpio, mi maleta no estaba maltratada"

Desventajas: "El "sandwich" de siempre, literalmente."

Ventajas: "Flight departed on time. Crew were friendly and efficient"
Desventajas: "Boarding seem to be chaotic, no boarding by group or seat number."

Desventajas: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Desventajas: "My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience"

Ventajas: "Perdí el vuelo por conexión, tuve que hacer otro vuelo a Frankfurt para salir de ahí. 5 aereopuertos en menos de 24 hrs y nadie daba solución."
Desventajas: "Puntualidad y servicio."

Ventajas: "Se demoró más de 2 hrs y perdí la conexión trasncontinental. El servicio lo dió otra aerolínea pequeña, asociada a Lufthansa y nunca nos dijeron, buscamos el vuelo en pantallas por Lufthansa y nunca se anunció que era por la otra línea casi perdemos ese vuelo por cero atención o información"
Desventajas: "Avisar cuando sea operado el vuelo por otra aerolinea. Ser puntuales por las conexiones."

Ventajas: "La comida es buena y dan varios snacks"
Desventajas: "Pague el servicio de internet dentro del avión y nunca funcionó, a pesar de que intentaron ayudarme"

Ventajas: "Crew"
Desventajas: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Ventajas: "Great crew. Great seats"
Desventajas: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"

Ventajas: "La tripulación fue muy atenta!!"
Desventajas: "Todo estuvo muy bien"

Desventajas: "Better selection of movies"

Ventajas: "Everything Else"
Desventajas: "Too much cabin baggage."

Desventajas: "El andar hasta llegar a la nave"

Ventajas: "La amabilidad de la gente a bordo. Mi pantalla no funcionaba y la reiniciaron la cantidad de veces que fue necesario"

Ventajas: "Son mil veces mejores que united"
Desventajas: "Su comunicación en cabina"

Ventajas: "United es pésimo. No lo vuelvo a usar"
Desventajas: "United no tiene procesos y. nos tuvieron con el Vuelo atrasado. Cambiando puertas y el avión lo cambiaron. Luego el Siguiente nos regredaron a media hora de vuelo. Finalmente nos mandaron a un hotel. Al día siguiente el vuelo salió atrasado y hubo nuevamente incertidumbre con las puertas de salida"

Ventajas: "El boeing 747 es excelente"
Desventajas: "La atención de un par de azafatas al no saber español no fue bueno el trato, mientras que con otra azafata no hubo problemas y nos ayudo a poder cambiar de asientos ya que eramos 5 personas y nos dieron los 5 asientos separados aun estando con niños"

Ventajas: "el avion de dos pisos fue un lujo, y me encanto poder comer con cubiertos de metal y no de plastico."
Desventajas: "Mi pantalla se congelo, pero como era de noche, preferi dormir"

Ventajas: "all ok"
Desventajas: "all ok"

Ventajas: "all ok"
Desventajas: "all ok"

Ventajas: "La alimentación"
Desventajas: "Salir a tiempo"

Desventajas: "Funcionamiento muy lento del programa de entretenimiento a bordo."

Ventajas: "La calidad de los dulces"

Ventajas: "We got two drinks, I had an empty seat next to me which made things more comfortable"
Desventajas: "Add an entertainment system, better food, there shouldn’t be a long wait to get a drink after your meal and maybe serve water with the meal. There wasn’t too many shops in the airport"

Ventajas: "Great amount of legroom, snack given even though < 1hr flight"

Ventajas: "Space in cabin, friendly crew and nice food"
Desventajas: "Shorter stoppage ;)"

Ventajas: "Hay que mejorar los asientos para el área económica en estos largos viajes...el resto excelente"

Desventajas: "Asientos demasiado estrechos para un vuelo de 10 horas."

Ventajas: "El entretenimiento de la aeronave"
Desventajas: "No todo el personal es cálido"

Desventajas: "Teníamos una escala y como el primer vuelo se atrasó, las valijas nos fueron al destino y llegamos sin equipaje!"

Ventajas: "El asiento era confortable, la tripulación era accesible y presta a ayudar en todo momento."

Ventajas: "Tardó un poco en salir, no me gustó que el avión hacia demasiado ruido"

Desventajas: "Highly recommended for efficiency"

Ventajas: "como no iba lleno el vuelo pude irme muy cómodamente y descansar, la comida fue muy buena, excelente atención de los sobre cargos"
Desventajas: "el abordaje fue un relajo, no había mucho orden"

Ventajas: "Todo correcto, dieron tentenpie. No pidieron dni al embarcar solo passbook. Dni en facturacion solo, mas rapido."
Desventajas: "Todo ok"

Ventajas: "Bastante bien todo!, maletas y material deportivo con recogida en munich rapida. Avisos en movil con la app sobre puertas de embarque y cinta recogida estupenda. Picnic en vuelo. Repetir bebida."
Desventajas: "Todo esta correcto de momento."

Ventajas: "Nothing to say anything flight has been cancelled two time. My all commitment collapsed. Finally took train. Very worst service."
Desventajas: "Flight shouldn't cancel at any cause even one passenger booked air ticket. Otherwise have to inform one day earlier. Lufthansa air service is very worst."

Desventajas: "40 minute delay in departure due to late arrival of incoming aircraft."

Ventajas: "La tripulación era muy amigable."
Desventajas: "Abordamos con más de una hora de retraso."

Ventajas: "Service and hospitality. On dot service with no major delays."

Ventajas: "El vuelo salió en hora"

Ventajas: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Desventajas: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Ventajas: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Desventajas: "No negatives."

Ventajas: "Amazing crew"
Desventajas: "Legroom"

Ventajas: "La tripulación me atendió muy bien"
Desventajas: "La comida"

Ventajas: "La tripulación fue genial!!"
Desventajas: "La comida debe mejorarse (no en cantidad sino en calidad),"

Desventajas: "food"

Ventajas: "The crew was perfect"
Desventajas: "No wi fi on the plane."

Ventajas: "La tripulación muy amable y preparada para cualquier tipo de problema"
Desventajas: "mis maletas no llegaron en mi mismo vuelo una falta de respeto ademas me abrieron las maletas y me sacaron cosas con la excusa de control de aduanas."

Desventajas: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Desventajas: "La falta de informacion en el aeropuerto es nula. Han cambiado 5 veces la hora de salida y hasta que no llevaba 2 horas de retraso no ha aparecido nadie en el mostrador de embarque. Y luego han cambiado 3 veces la puerta de embarque"

Desventajas: "Revisar los asientos. El mio no se reclinaba"

Ventajas: "Nothing"
Desventajas: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Ventajas: "Me devolvieron"
Desventajas: "Dando consulta de los requisitos"

Ventajas: "The crew"
Desventajas: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Ventajas: "La tripulación"
Desventajas: "La espera en el abordaje"

Ventajas: "Entertainment system"
Desventajas: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Ventajas: "Entertainment programs"
Desventajas: "New variety of food"

Ventajas: "Comida aceptable"
Desventajas: "Que la aerolínea no cobre el equipaje a chequear, es ilógico realizar un viaje a otro continente por más de 20 días y llevar solo un equipaje de mano"

Ventajas: "Tripulación agradable"
Desventajas: "No hay nada que hacer. No se puede escuchar o ver películas"

Ventajas: "La tripulación muy amable"
Desventajas: "Cancelaron el vuelo y mo dieron explicaciones"

Ventajas: "Check in agent extremely helpful and friendly."
Desventajas: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Desventajas: "La puntualidad"

Ventajas: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Desventajas: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Desventajas: "More options for gluten free food. Always get the same dish"

Ventajas: "Great crews, excellent customer service"

Ventajas: "La atención de la tripulación. El personal asiático de mostradores es realmente divino."
Desventajas: "El personal de Air France para la fila antes de Revisión de visado es elitista, grosero y discriminatorio. Se burlan y hablan en francés creyendo que los turistas no entendemos. Me siento muy decepcionada de la atención. Pesaron mi bolso de mano de manera aleatoria y me cobraron 100 euros por 3 kg."

Desventajas: "Todo bien"

Desventajas: "Puntualidad, el vuelo ha salido dos horas tarde"

Ventajas: "El personal del avión"
Desventajas: "Espacio asientos"

Ventajas: "La puntualidad."
Desventajas: "En este vuelo todo fue perfecto, desde el embarque hasta la salida del avión."

Ventajas: "Servicio a bordo impecable"
Desventajas: "Mejorar cartelera de películas"

Desventajas: "El proceso de Check-in es muy complicado. El avión está demasiado viejo"

Ventajas: "On time, no hassle."

Ventajas: "Tiempos y la atención personal."
Desventajas: "Tener asiento en pasillo o ventana, pero no enmedio"

Desventajas: "Algo de entretenimiento no hay nada"

Ventajas: "Red wine was excellent"
Desventajas: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Ventajas: "The crew was friendly and always came around with water."
Desventajas: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Ventajas: "Nice staff. Flight on time."
Desventajas: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Ventajas: "Air France has the best crews! They really go the extra mile."
Desventajas: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Ventajas: "Incómodo Equipaje perdido"
Desventajas: "Comodidad Sistema entretenimiento Comida Seguimiento del equipaje"

Desventajas: "El snack abordo. Eran de gustos muy fuertes y cosas que no suele gustar al público en general"

Ventajas: "Excelente todo"
Desventajas: "La app de airfrance play nunca funciono"

Ventajas: "La comodidad de los asientos es increíble aún siendo un vuelo low cost"
Desventajas: "Tanto a la ida como al regreso ese tramo fue con AirEuropa y el personal en aeropuerto no tienen la amabilidad correspondiente. En la idea me tocó problemas con uno de ellos y en el regreso vi que otros pasajeros les ocurrió lo mismo. Ni siquiera muestran sus nombres."

Ventajas: "El vuelo definitivo fue puntual"
Desventajas: "El viaje fue por Joon, el vuelo inicial fue cancelado ya en sala. Nos respondieron con la reprogramación. Debieron notificar a tiempo la cancelación, creo que hubiese sido menos difícil, ya que nos tocó salir de sala para volver a los mostradores."

Ventajas: "Personal agradable"
Desventajas: "En Florencia faltan las mangas para subir al avión"

Ventajas: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Desventajas: "The fligh Washington delay more than a hour"

Ventajas: "atencion muy buena, muy amable"
Desventajas: "no hay entretinimiento a bordo"

Ventajas: "Crew was nice movie selection was good."
Desventajas: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Ventajas: "El servicio al cliente"
Desventajas: "El aterrisaje"

Ventajas: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Desventajas: "The seat padding is rather thin."

Ventajas: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Ventajas: "Excelente trato"
Desventajas: "Todo excelente"

Ventajas: "No..no redeeming features.."
Desventajas: "Coffee was the worst I've ever had. The 2+1 powdered mil and coffee stick. Truly awful. But i suppose there aren't many people on the flight who would order coffee..I would even pay extra for a coffee if they had a quality option. Food is comparable to a school canteen. I would probably pay 20rmb for this in Shanghai. Frozen butter for the half-frozen bread. They really couldn't do worse..."

Ventajas: "The boardings service was perfect."
Desventajas: "From Bejing was the flight more 4 hours delayed. It wasn't comunications why?"

Ventajas: "La comida"
Desventajas: "La comodidad"

Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"

Ventajas: "It was a newer model of the plane that I flew out with and it showed. Excellent interior, food was better than the previous flight. Very comfortable and functional for each individual . Crew were fantastic in there dealings with the passengers Overall a very pleasant experience"
Desventajas: "The inflight entertainment was not as good as I expected. To the extent there wasn’t anything that I wanted to watch as I’d seen the only 2 films that I wanted to watch in my previous long haul leg. TV series were severely lacking in choice as was the latest movies."

Ventajas: "The crew was good and spoke reasonable English."
Desventajas: "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."

Ventajas: "All are fine"
Desventajas: "Choice of food should be offered"

Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"

Ventajas: "Todo"

Desventajas: "Milk and sugar in the coffee."

Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"

Desventajas: "The boarding was shambles, the seats mediocre and not comfortable neither were the pillows or bedding looking clean. The staff tried but they ran out of items pretty quick. I paid for KLM and got something sub-par"

Ventajas: "Absolutely nothing"
Desventajas: "2h delay for unknown reason, missed connection"

Ventajas: "Service and food were fine. Baggage allowance was generous."
Desventajas: "There was very little seat space... seemed narrower than usual and knees touched seat in front all the time unless I got them in one particular position, then it was just a very light touch. I don't recall being on a less comfortable flight. It's a shame that it was an 11 hour flight. The next flight was far better although only 7 hours. However, after the first flight I really appreciated the extra space so very much!!"

Ventajas: "Professionalism of the Crew."
Desventajas: "Business class seat are tired and in need of an overdue update."

Ventajas: "Busines class seats (pods)."

Ventajas: "Boarding procedure, flight attendants were helpful"

Ventajas: "The flight itself was excellent !"
Desventajas: "I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !"

Ventajas: "I like food"
Desventajas: "Nothing"

Ventajas: "I like it allow an adult passenger with 2 free checked baggages,each can be 23kg max."
Desventajas: "The Online service is only set for Chinese who is living in China. You can not do the Seat Reservation without Chines mobile phone. You can not do any pre check-in because you are holding an Australia Passport."

Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"

Desventajas: "The plane was too hot inside. It felt like the ac was not set properly. It was very uncomfortable. No entertainment system."

Ventajas: "Great smooth flight"

Ventajas: "window control"
Desventajas: "I travel to see the places I go, not to watch movies instead. I found the auto-darkening of the window infuriating as I couldnt look out to watch the world I travel to see. Pretty much makes flying a waste of time if you are forced to look at movies you dont really want to watch because the real reason you bought the ticket is denied you without warning it will happen prior to investing in the ticket for the route. Button at seat worked for a while to sneak a peak at the real world but then the system seemed to take over and tell me to conform with the demand I not look."

Ventajas: "entertainment system"
Desventajas: "Didnt work"

Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."

Ventajas: "Limpieza y buen servicio del personal de la aerolínea"

Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."

Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."

Ventajas: ""Nothing". I really mean it Nothing."
Desventajas: "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."

Ventajas: "Nothing". I really mean it Nothing."
Desventajas: "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."

Ventajas: "We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days."
Desventajas: "We took China Southern from Sydney to Guangzhou few weeks ago , the crew was rude, very bad services, but when we come back from Guangzhou to Sydney yesterday, same airline, Crew was excellent. can't understand why so much different in two different days. the services need to be consistent ."

Ventajas: "Excellent pilot. Good skills. Steady take-off and landing."
Desventajas: "Food on board wasn’t nice at all. The quality of food should be improved and China Southern should take it seriously."

Ventajas: "Cabin crew very courtious and professional."
Desventajas: "Sitting on the Business class seats is like sitting a lump of rocks."

Ventajas: "Cabin crew very courtious and professional."
Desventajas: "Sitting on the Business class seats is like sitting a lump of rocks. Entertainment selection of movies needs to be updated."

Ventajas: "Meals and professional cabin crew."
Desventajas: "Seats and movies are due for an update."

Ventajas: "Good leg room"
Desventajas: "Two flights now that I had a touchscreen that didn't work. Flight was fine but not exceptional. The main frustrations were from inconsiderate passengers - no doubt the ones who take advantage of lower airfares."

Ventajas: "Nothing"
Desventajas: "Staff was so rude and tv is not working properly"

Ventajas: "Good flight overall!"
Desventajas: "My checked in luggage did not arrive at my final destination airport!"

Ventajas: "Great staff, food, comfort. Very clean toilets."

Ventajas: "Food was okay compared to Melb-Guangzhou journey that was excellent."
Desventajas: "Not much leg room (structural bits took up space). Entertainment touchscreen did not work. Not many snacks offered. Food was served more than an hour after a 12:20am take off. No toiletries."

Desventajas: "The food is great in business class, great service, really enjoyed it"

Desventajas: "Very good"

Ventajas: "Friendliness of staff."
Desventajas: "Tired and outdated business class seats. Use of buses to take passengers to aircraft."

Ventajas: "Friendly cabin staff."
Desventajas: "Choice of movies was poor."

Desventajas: "El mal trato de las azafatas"

Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."

Ventajas: "Very happy with the Crew and cleanliness of the Aircraft. Had an overall pleasant experience."
Desventajas: "Seats were uncomfortable and the entertainment could have been a little better."

Ventajas: "Very happy with the Crew and cleanliness of the Aircraft. Had an overall pleasant experience."
Desventajas: "Seats were quite uncomfortable and the entertainment could have been a little better."

Ventajas: "Comfortable seat reasonable wine choice good food Crew great goes out of the way to help"
Desventajas: "Minimal choice of breakfast - no artificial sweetener"

Ventajas: "There was a good amount of leg room for an economy seat"
Desventajas: "I wish there was a bigger movie selection"

Ventajas: "There was a good amount of leg room for an economy seat"
Desventajas: "I wish it had more movie options"

Ventajas: "Crew was very good and professional, yes the seats were comfortable"
Desventajas: "I think the Xiamen knows how to run an airline."

Desventajas: "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"

Desventajas: "Hope to keep departure on time !!!!!!"

Ventajas: "The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all."
Desventajas: "The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success."

Desventajas: "Delayed / diverted - no communications whatsoever"

Ventajas: "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
Desventajas: "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"

Ventajas: "Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!"
Desventajas: "The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure."

Ventajas: "Staff was nice"
Desventajas: "The food vegan Movies"

Ventajas: "Staff"
Desventajas: "Better movies , better vegan food"

Ventajas: "The plane was very new. Good movies and tv shows."
Desventajas: "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."

Desventajas: "Too many security points"

Ventajas: "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
Desventajas: "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."

Ventajas: "No real problems"
Desventajas: "Nothing significant"

Ventajas: "yes crew were amazing"
Desventajas: "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"

Desventajas: "the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX"

Desventajas: "Flight got delayed in Xiamen, miss the connecting flight to chongqing."

Ventajas: "None"
Desventajas: "I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!"

Desventajas: "The flights got delayed. One of the flights got delayed without a notice in advance."

Ventajas: "This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
Desventajas: "Really, no complaints. More entertainment choices would be appreciated however is not my priority."

Ventajas: "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
Desventajas: "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."

Desventajas: "Why is my passport number wrong?"

Ventajas: "The number of take offs equaled the number of landings :)"

Ventajas: "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
Desventajas: "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."

Ventajas: "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
Desventajas: "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."

Ventajas: "Clean plane. Left on time. A little more seat room than many other carriers."
Desventajas: "Poor selection of movies. Want more light comedy"

Ventajas: "Nothing. never boarded. Took the train instead."
Desventajas: "1 hour connection. I missed my flight because the flight out of LAX got delayed."

Desventajas: "wrong food?"

Desventajas: "Nobody could rearrange any flights for me, zero help!"

Desventajas: "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

Ventajas: "Nil"
Desventajas: "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

Ventajas: "entertainment choices were good"

Ventajas: "food is great"
Desventajas: "check in time is too long (about 1 hour)"

Ventajas: "Nothing"
Desventajas: "They will cheat u of money. Somehow. Beware."

Desventajas: "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."

Ventajas: "Crews, food. Also Transfer Lounge in Xiamen is a good place without charge."
Desventajas: "Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated."

Ventajas: "no regards for customers"
Desventajas: "no regards for customers"

Desventajas: "El vuelo se demoró y durante la demora no daban noticias de la nueva hora de salida. Tuvimos que esperar dentro del avión alrededor de una hora y media."

Ventajas: "Crew was friendly."
Desventajas: "couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again."

Ventajas: "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
Desventajas: "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."

Ventajas: "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
Desventajas: "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."

Ventajas: "Excellent, friendly service on a terrific plane. More leg room than the average (American) airline for a long flight. Had to call Customer Service. They were as helpful as they could be."
Desventajas: "There was no computer check-in even for people with no bags to check. Long wait on line to check-in. Probably could use more staff at airport. TSA wait that night was also very long. Not Xiamen's fault of course."

Ventajas: "Service in flight was great ! Meals were surprisingly tast and the seatback entertainment was well equipped for the 13 hour journey"
Desventajas: "Since the airline is so small, they don't schedule agents for check-in prior to a couple hours before boarding. That was a bit frustrating when we wanted to be at the gate early."

Ventajas: "GOOD Service, Great Priceing!!!"

Desventajas: "The staff was rude and the flight was delayed twice."

Desventajas: "The delay was extremely horrible causing us to miss our flight and then put us on a flight that was once again delayed for another 6 hours. The crew was still hesitant on disclosing the time we would be leaving"

Ventajas: "The entertainment system the company provides for international flights is very nice. Movies and games keep you entertained."
Desventajas: "Flight was Shanghai to Fuzhou, 10 hour layover and Fuzhou to JFK. Our flight from Shanghai to Fuzhou was delayed for 3 hours for "inclement weather" - it was clear in Shanghai. Flight company communicated to progressive, who the flight was booked through, that the flight would be an hour late, so I received a text saying new departure time would be an hour later. This was false. After that hour the only messages we were getting at the airport were "flight is delayed, new departure time will be announced later". We arrived in Fuzhou 3 hours later, at 0300. The bus ride to the hotel provided by the airline is one hour each way, and our connecting flight was 0900, so it was a waste of time to try to get to the hotel. This means we just stayed in the airport all night and boarded our next 15 hour flight with no sleep, no shower and nothing to eat. Customer service for flight would announce turbulence every 3 minutes, even after plane was having turbulence for 10-15 minutes. This freezes entertainment. Etc etc. many other small disorganized things as well."

Ventajas: "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
Desventajas: "3 hour delay, with no explanation given!"

Desventajas: "As everyone was lining up at the gate to board, a guy came out yelling at everyone is Chinese. I have no idea what he said but it didn't sound good. We sat on the plane for 1.5 hr waiting to depart. An announcement was finally made that there was some kind of issue with air traffic, we ended up almost 2 hrs delayed. The volume on the media device in front of me was not working. The seats were terribly uncomfortable, my butt was hurting after the first hour."

Ventajas: "Todo"
Desventajas: "Nada"

Ventajas: "Todo."
Desventajas: "Nada"

Ventajas: "Nada confortable la gente encima de ti"
Desventajas: "La comida y el entretenimiento"

Ventajas: "Nada"
Desventajas: "Todo"

Ventajas: "Because of our delay, we flew with Air Thai instead of Air China....much better airline"

Ventajas: "Great crew and clean new plane"
Desventajas: "The food is a bit “unique” and entertainment options Movies are a bit outdated"

Ventajas: "What a bad experience People who are more then 60 y old and on wheel chair can’t speak English well crew and team should take charge and handle the situation."
Desventajas: "Quit difficult to travel on air China it was first experience At least they should nice care and show genuine hospitality and respect."

Desventajas: "Luggage didn’t make it to JFK. Expecting it will in the next 24-48 hours."

Ventajas: "Amazing crew... seats very comfy... departure and arrival on time."
Desventajas: "N/A"

Ventajas: "Great crew"
Desventajas: "6 hours late"

Ventajas: "Check in rápido, asientos cómodos, control de equipaje"
Desventajas: "Comida avión"

Ventajas: "Muy buenos los asientos de exit!!!!!!"

Ventajas: "crews are kind and help."
Desventajas: "entertainment system sucks, no internet"

Ventajas: "Smooth flight!"

Ventajas: "I missed my flight due to reading the time of departure wrong, military time. It was my fault."

Ventajas: "Nothing"
Desventajas: "Its a piece of junk"

Ventajas: "No me gustó nada al contrario no hablan ni el idioma inglés ni español"
Desventajas: "Me intoxique con la comida y vomite y estuve dentro del avión vomitando como 25 mnts y me fui a mi asiento y me sentí mareada de tanto vomitar y trajeron una doctora y me hizo preguntas de 3 meses si tuve algo oh alérgica a un medicamento y le dije que have 7 meses sólo había tenido un ataque al corazón que no tiene que ver con la intoxicación de la comida y dijeron que no pero no tenia nada solo el malestar u decidieron bajarme en otra Ciudad Alaska sin consultar primero y no me sentía grabe solo mareada de la fuerza del vomito y de ahí me mandaron para Ciaro luego los Ángeles y de ahí para China cantón y ahora me toca regresarme y no me dejan subir al avión si no traigo un certificado médico estoy en.China yo no conozco ningún hospital y no tengo médico de cabecera viajo al año 15 veces puedo mandar fotos de mi pasaporte y nunca me a pasado esto con la comida y menos de tirarme en otra ciudad ahora no puedo regresar a mi País de Recidemcia USA por que no quieren que suba entonces que hago aquí comprar otro ticket por que"

Ventajas: "La puntualidad y atención en la aerolínea es muy buena. Tienen variedad de películas y series. La comida es buena. Todos los asientos tienen una pequeña almohada y cobija para ir más cómodos."
Desventajas: "El espacio entres asientos para un viaje largo no es tan cómoda pero siempre existe la opción de comprar VIP"

Ventajas: "Flight attendant was very nice and cared for passengers"
Desventajas: "Flight delayed and we waited for a very long time for unboarding due to tenical issue."

Ventajas: "Todo en hora, y sin problemas"
Desventajas: "Como cosa no tan positiva, al llegar de mañana a aeropuerto siguen dando comida en lugar de un buen desayuno"

Desventajas: "I booked for my wife and son. The Air China lady didn't want to let them board. She said at check-in the passport number on the reservation wouldn't match my wife's passport although in Houston they could bring up her ticket perfectly fine with the same passport. Took 45 minutes and the help of a more customer service oriented co-worker to get it resolved. Poor and stressful experience."

Desventajas: "They added 10 hours to my scheduled layover and would not give me lounge access for the inconvenience."

Desventajas: "The Air China ground staff was horrible. The return flight was late and so I missed my connection in Beijing. One of the flight attendants then blamed me for it because Kayak had booked the connecting flights too closely. I was then shuttled downstairs to ground crew who were terse, uncommunicative, and downright mean. I ended up in a hotel and can only hope this last part of my flight gets better. I’m still in beijing as I write this. And no wi fi on the domestic or international legs of the flight. Primitive."

Ventajas: "Comfortable seating in business, friendly crew. Reasonable able to communicate in English"

Ventajas: "crew was competent the flight left and arrived on time"
Desventajas: "boarding was awkward. We had to take a bus to the plane and walk up the stairs The food was mediocre The seat was not very comfortable"

Ventajas: "The crew is courteous and very nice looking."

Desventajas: "Am sitting in middle & both side party putting their hand elbow on chair so how I suppose to be comfortable 12 hours ??? After I went home got so sick bec my chest bones start hurting bec I didn't get support of anything so can u do like left chair left side elbow right side chair right hand elbow & in middle Both side elbow Or either do only right side elbow use for everybody"

Ventajas: "Nothing."
Desventajas: "The flight was canceled but United and delta were still flying to New York. Air China was not working with them to help us. The earliest next flight was five days later...... their staff were extremely unprofessional. I asked to update to business class. One staff told me it was 1300usd, another one told me it was 3600usd, and one told me it was 10,000 usd???"

Ventajas: "Knowig i will never fly air china again. Most horrible air line experience ive ever had."
Desventajas: "Boarding organization was horrible. Staff was rude. Food was horrible. Luggage was left behind and had to wait three days wearing the same clothes we flew in. Ridiculous. No compensation or apology for lost baggage. I will never fly air china and will do everything it takes to make sure anyone i know does not fly air china."

Desventajas: "Not at all Good service"

Ventajas: "The screen was fault."

Ventajas: "Price was good."
Desventajas: "Crew was rude at times. Might be a cultural difference. Crew was more friendly and responsive to Chinese travelers."

Ventajas: "I was very comfortable"
Desventajas: "Can’t complain"

Ventajas: "The seats had more room so it was easy to get comfortable and sleep."
Desventajas: "Didn't like that there was no one there to answer any questions. The ladies there brushed off anyone who showed up by tossing a paper with a new departure time at them. The didn't even attempt to understand other questions. Plus the flight was delayed an hour."

Desventajas: "limited movie/TV options"

Ventajas: "seat next to me is empty and my seat is close to the restroom"
Desventajas: "1. some passengers (2; one father and one kid) took 6 seats (flight attendant was nice to let them move to the middle row that has three 3 empty seats) in front of me and threw trash onto the floor constantly. 2. I did the over night stay in Beijing. There should be more directions for dealing (assisting) with the long layover, such as hotel options/in terminal service (where to get it); otherwise, the airport at Beijing is chaotic and you will spend lots of time trying to figure out where to stay (and might get ripped off??) 3. ."

Ventajas: "Fare was low."
Desventajas: "They delayed the flight almost two hours to wait for other people to make the connection. We had stickers put on our shoulders to indicate that we were in a short time window, but it seems that those were badges for us to be taken advantage of by hawkers with mobile carts to pick us up outside security, take us to our gate and then demand cash."

Ventajas: "En general bueno, el avión llegó antes de lo previsto"

Ventajas: "El personal en el vuelo atento en los requerimientos"
Desventajas: "."

Ventajas: "En general el vuelo fue bueno"
Desventajas: "La estadía en el cuarto blanco en Vancouver pudiera ser más agradable y a lo mejor tener un poco de agua o café en lo que se espera"

Ventajas: "Nothing"
Desventajas: "Everything"

Ventajas: "Overall great flight for the value. The entertainment and food are decent. Leg room okay."
Desventajas: "Not super comfortable seats and once again food and entertainment just okay."

Ventajas: "Very nice and attentive staff"
Desventajas: "Delays without any information"

Ventajas: "Nothing"
Desventajas: "Delay with fake reasons"

Desventajas: "my stuff in the checked luggage was missing, obviously somebody took it from my luggage, also, my luggage bag was broken due to the rudeness of staff. very very disappointed."

Ventajas: "El personal de cabina fuen perfecto, más que perfecto. La comida muy correcta."
Desventajas: "El avión era viejo, sucio y para ser un viaje intercontinental no disponía de instrumentos para amenizar el viaje, pongamos por ejemplo no tenias la oportunidad de ver películas, cosa que en el viaje de ida si."

Ventajas: "El personal de cabina fuen perfecto, más que perfecto. La comida muy correcta."
Desventajas: "El avión era viejo, sucio y para ser un viaje intercontinental no disponía de instrumentos para amenizar el viaje, pongamos por ejemplo no tenias la oportunidad de ver películas, cosa que en el viaje de ida si."

Desventajas: "wouldnt let our entire group on the flight after we all had seats because of a delay in our connecting flight."

Ventajas: "Seats in front of plane"
Desventajas: "1 hour delayed due late plane arrival"

Ventajas: "New plane, good leg room, comfortable seats"
Desventajas: "Major delays both to Asia and on the return. Such extensive delays that I missed my connections both ways. The airline was very unhelpful in rectifing this. I nearly missed my second connection as well."