Chengdu hoteles

Desventajas: People smoke everywhere.

Desventajas: Lobby and staff poor service.

Ventajas: The standard suite rooms are very comfortable, great bed, great shower, with a nice desk for working. The food provided in the buffet is spectacularly good. Conference facilities are excellent. Staff very helpful.

Desventajas: A very minor issue: the WiFi kept asking to be logged in, although it was connected.

Ventajas: Excellent customer service

Desventajas: It’s not on the metro line and is a bit far away but it’s a beautiful campus so it’s worth the taxi into town

Ventajas: Ana (manager) was AMAZING!!!! The food left much to be desired but the rest was the best ever.

Ventajas: The staff are super friendly and always willing to help. They always go above and beyond and have something pleasantly surprise me in all my stays: this time, I was surprised to receive a birthday cake!

Desventajas: We really don’t have any thing that we don’t like.

Ventajas: Good. Price and food

Desventajas: Transportation arrangement

Ventajas: Always very nice!

Desventajas: The Villa is just another building, not really a "Villa", kinda of creepy in the night, kinda dark

Ventajas: Very modern, very comfortable. Massage chair in room. Good attentive service. Helped me with ideas of things to do when I had some free time and how to get to them.

Desventajas: Very few staff members speak any English. Restaurants and lobby bar deserted most of the time.

Ventajas: Excellent service by all the staff , from reception to bellboys to chinese restaurant staff. Extremely efficient . superb location.

Desventajas: non Mandarin speakers may struggle a little .

Ventajas: Love the view and its location. It is in the heart of Chengdu. Best location if you travel to city for business. Hotel is attached to 2 biggest shopping mall in the city. Highly recommendation.

Desventajas: the hotel lobby is on the 3rd level, which can be a bit confusing. Considering most of them you will need to exit the compound to the ground level, but you often find yourself trans-passing a restaurant... which is not a pleasant experience.

Desventajas: Walls are a bit thin

Ventajas: Everything!

Ventajas: location is perfect. very close to taiku li. staff very helpful. room very comfortable.

Ventajas: Since this was 60th anniversary trip for my parents, I literally looked up all luxury hotels available in Chengdu. The 60th birthday means a lot in Korea, and both my parents are the same age, I tried to make the best plan with the best hotel, meal, tour etc. I’m pretty confident this was the best choice among those. At first, I was considering other global chain hotel because there were almost no review available for Wanda Reign hotel in Korean websites and blog. However, Wanda Reign seemed too fascinating, unique from pictures. How it went? High risk, high returns indeed. As soon as you arrived 41th floor, you will encounter beautiful and stylish hotel with kind staffs. Sometimes, they are not perfect, but they always tried their best. e.g. ) We could not speak Chinese so we could not communicate with Bellman properly. The day after, he came to us and tried to get a taxi for us with translation application. All staffs kindly offered us the best service and benefits they could give. The breakfast was just too good enough to make me fat. Wide range of food with fine quality.(Dandan noodles here was much better than the one we had outside!) The swimming pool was very nice and gym was well-equipped with the latest machine. The location was nice(less than 15 min by taxi to tourist spots) as well. I could be picky when it comes to bedding, but it was the perfect. Nespresso machine is available in your room. Amenity is Loccitane or Hermes as well(depends which type of room you booked). and you can watch TV(inside restroom) when you are in bath. For the last, I really appreciate that staffs were being considerate. They remembered the note I made in booking.com. When they brought us cake to my room for my parents, I was too surprised to not to thank enough.(For the record,I did not ask cake or upgrade anything. Just requested the room with good view if available.) It was deeply impressive to me that hotel could be more than just the place to sleep.

Desventajas: There were some but I can’t recall, they just made me forget all bad things with their service.

Ventajas: The property was well located and lobby area was luxurious.

Desventajas: The room was not cleaned well, with dusty and stained carpets. Our curtains were broken, staff didn’t know how to make a bed, talking to staff was clunky. At one point they asked to take our passports for 5 minutes, and didn’t return them until we demanded their immediate return over an hour later. It was nerve wracking. It was a fine hotel but didn’t live up to the luxury they promised. We had a friend’s staying at the Shangri-la and it was much better suited for international travelers.

Ventajas: Everything in this hotel is top class. The service, the staff, cleaniness, design, breakfast. The best hotel I ever stayed in. Highest remarks for this hotel.

Ventajas: The price is very reasonable, staff at the hotel is veery helpful and welcoming, answer questions quickly and act fast when customers have demands.

Ventajas: An exceptional property with very attentive staff and great quality food. For both breakfast and dinner, there are buffet options and are great value for money. Big thank you to Joey for making our dinner experiences memorable.

Desventajas: Our room had a few stains on the carpet which was a bit of a shame for such an exceptional hotel.

Ventajas: Spotless hotel, best breakfast ever! Great location, helpful staff, super clean room and bathroom.

Ventajas: Decent location, good staff nice design- it was an all round positive experience for our short stay in chengdu.

Desventajas: Note that this is really a hotel for business travellers, there were some families but everyone in the lobby etc were notably annoyed when kids were crying etc- alright for travelling, great for business

Ventajas: The room was very beautiful. We loved the bathroom, the furnishings, the massage chair, the TV that was showing our names. The staff was awesomely friendly and attentive. The breakfast was rich. We liked this place very much.

Ventajas: Excellent breakfast with good service. Room cleaning is good.

Desventajas: A little bit old hotel. WiFi is a little weak.

Ventajas: Nice environment. Room service is ok(provide fruits every day) Breakfast is nice with many options to choose from.

Desventajas: The receptionist in the lobby can be better trained on their attitude towards guests. During my stay, the room cleaning is sometimes not qualified (not provide new roll paper in the toilet)

Ventajas: Impeccable accommodation and daylighting is excellent. Wonderful bedroom They have a great golden service team, everyone of this team will offer enthusiastic service. I would like choose the hotel again for my next homely stay.

Ventajas: Loved the breakfast. Great options

Desventajas: The staff weren’t so friendly and cleaning lady was lazy to do proper cleaning

Ventajas: staff are great!

Desventajas: the power socket was not functioning in the bathroom and then in the suite the power socket and the hair dryer was not easy to plug in for it to work either

Ventajas: Location is great and all the staff are very helpful .also room are very large and clean and up to date . Brakefast is nice and every thing is good . Specialy Maggie and Chrelot those two people are very nice .

Ventajas: Everything was so great! Definitely i'll choose Fairmont Hotel next time :)

Ventajas: Breakfast and cleanliness and staffs

Desventajas: The location is far from shopping

Ventajas: Their room is neat and tidy..

Desventajas: The staff are not helpful. Rude and inpatient way to interact with customer..

Ventajas: Beautiful! I felt like a king staying here. Amazing location right in the heart of bustling Chengdu. The check in and checkout process were also extremely efficient. Free laundry service was also really appreciated. I give this place two thumbs up!

Desventajas: I went here with my parents and from a 72 year old man's perspective, the technology in the room was too much for him to handle. I didn't mind it at all, but perhaps senior citizens could use a tutorial from the staff hehe.

Ventajas: Location was close to Tianfu Square and Chunxi road. Rooms were modern and clean. About 10-15min walk to subway stations, shops and restaurants.

Desventajas: Only issue was the staff were not good at english. If the staff who cant speak english is not there at the time you go, good luck! After checking out we asked to keep our luggage at the store room. The reception staff were telling us to go straight for 100m and turned right. It took a good 5min for them to finally understand what we wanted. On the day of check in, we were given room number 17××. When we asked which floor is the room, we were advised it was level1. After entering into the lift, we figured it ourselves that it was level 17 and not level1.

Ventajas: Laundromat

Desventajas: It would be better to have breakfast included with this room rate.

Ventajas: Lavandería y gimnasio.

Ventajas: Quietness of the air con

Desventajas: Restaurant at 8 floor Very noisy house cleaning. Awoke during a nap in the afternoon

Ventajas: Best location possible, right in the middle of Chengdu. Clean, well designed and very helpful staff.

Desventajas: Nothing

Ventajas: Perfect hotel in this busy city, the buffet is fantastic, food great and all round a brilliant hotel, just what we needed after a few weeks touring round china, a hotel where we could kick back and relax

Ventajas: Reception staff 周一帆 is really helpful and pleasant

Ventajas: Cleanness

Desventajas: Changing lift to reach room No entertainment at all

Ventajas: Overall stay was good, it was strategically located in the shopping district and near a metro station so it's super accessible. Rooms were really good sized and comfortable overall.

Desventajas: The staff barely spoke English and for a 5 star hotel, this was difficult for communication. No one helped us with luggages. There was no pillow menu and provided pillows were really soft. We also had issues with the A/C and temperature of the room that was too hot.

Ventajas: Delicious seafood buffet, very friendly staff, especially high level service provided by the lovely Coco.

Ventajas: Being the only Western visitor whilst I was there, the staff were really good and helpful. Great location and spa was fantastic.

Desventajas: The food, but that's a cultural thing.

Ventajas: Facility

Desventajas: Staffs need more training

Ventajas: I thought breakfast was a bit pricey. Location was great and close to metro.

Ventajas: Everything was perfect!

Desventajas: Nothing:)

Ventajas: Todo increíble

Ventajas: Room layout, amenities, location. Shopping mall next door. Late check out

Desventajas: N/a

Ventajas: That’s the best hotel in Chengdu! Also there is big shopping mall next door to the hotel.

Ventajas: Modern, clean and friendly staff

Desventajas: CNN was the only American news station available. Give me balanced news. Give me Fox News

Ventajas: The waiters are very friendly and the transportation is very convenient

Desventajas: N/A

Ventajas: Room was comfortable with a lounge and small table for relaxing and watching TV.

Desventajas: Too far out of the central area. Had to get taxis to go anywhere.

Desventajas: In good faith, I approached this property to alter my check in dates. Despite follow up emails, the Hotel ignored my request. The provided phone lines were out of order or not answered. Even a polite email saying that no changes were permitted would have been professional. Very unprofessional

Ventajas: the breakfast was very good