Hoteles en Chengdu próximos a Tianfu Square

Ventajas: beautiful hotel clean and excellent service overlooking 1300 tang dynasty temple

Desventajas: none

Ventajas: Fantastic hotel in the centre on Chengdu. We stayed for one night as we wanted to see the pandas. We mentioned what time we were planning to leave and they proactively got a taxi for us so it was waiting at 7am. The facilities are great and there is a fab kids club. They made a real fuss of our 3 year old which made our stay v special. And they didn’t charge for an extra bed for her (which we discovered many Chinese hotels do)

Desventajas: The only disappointment for us was that the pool was closed for maintenance- though there was another one nearby we could have used but chose not to

Ventajas: Excellent service by all the staff , from reception to bellboys to chinese restaurant staff. Extremely efficient . superb location.

Desventajas: non Mandarin speakers may struggle a little .

Ventajas: Wonderful service! Staffs were very helpful!

Ventajas: The staff was very helpful and smiling whenever they see us which made us comfortable. Location was amazing close to all shopping places. Would definitely come back again

Desventajas: Nothing

Ventajas: The staff will always exceed the expectations.

Desventajas: Walls are a bit thin

Ventajas: Superb service, large and well-appointed room (upgraded), bluetooth speaker and ipad in the room, great design and connectivity All staff were excellent, in particular Cynthia and Amber who gave us a birthday cake

Desventajas: Blankets were a bit too thick for the room temperature

Ventajas: Everything was amazing, the location, service, cleanliness. Easy to find, it was in the center of Chengdu, staff is bilingual. The hotel room is well worth the cost for quality

Ventajas: The location is amazing, connection with IFC mall is very convenient. Staff always friendly and great english. Certainly we will come back!

Desventajas: Nothing

Ventajas: It’s very good and very clean. Super nice and helpful staff. Location is good - walking distance to city centre.

Desventajas: The sofa is a bit damp probably because the humidity in the room is a bit too high. But that’s the only thing we found off. Overall it’s very nice and super good value.

Ventajas: I told the staff that the Mercure card show should how to exit from the 2 nearby metro stations. Which particular Exit Gate and which route. Otherwise, absolutelly confusing for tourists new to Chengdu with so many exits at the metro stations. The other thing is the rooftop restaurant. Would be good to allow guests to drink outside during the night, especially in spring and summer and the earlier portions of autumn with the view from the 30F. At the moment, only serve breakfast internally at 30F.

Ventajas: The location is perfect, easy to going anywhere,room is nice and comfort , pretty new. Will like to book it again when next time going to Chengdu

Ventajas: Beautiful! I felt like a king staying here. Amazing location right in the heart of bustling Chengdu. The check in and checkout process were also extremely efficient. Free laundry service was also really appreciated. I give this place two thumbs up!

Desventajas: I went here with my parents and from a 72 year old man's perspective, the technology in the room was too much for him to handle. I didn't mind it at all, but perhaps senior citizens could use a tutorial from the staff hehe.

Ventajas: The location is pretty nice, and the bed is super comfy

Desventajas: horrible check in, in a 4* hotel at least find some English speaking should be a must

Ventajas: Room, location, staff were all very good. Robot delivery service when I ordered takeout was a pleasant surprise.

Desventajas: Nothing I can think of.

Ventajas: Location was close to Tianfu Square and Chunxi road. Rooms were modern and clean. About 10-15min walk to subway stations, shops and restaurants.

Desventajas: Only issue was the staff were not good at english. If the staff who cant speak english is not there at the time you go, good luck! After checking out we asked to keep our luggage at the store room. The reception staff were telling us to go straight for 100m and turned right. It took a good 5min for them to finally understand what we wanted. On the day of check in, we were given room number 17××. When we asked which floor is the room, we were advised it was level1. After entering into the lift, we figured it ourselves that it was level 17 and not level1.

Ventajas: Laundromat

Desventajas: It would be better to have breakfast included with this room rate.

Ventajas: The laundromat

Desventajas: No breakfast included .

Ventajas: Staff were kind, helpful and efficient. Due to it's a new hotel, all facilities in guest room were in good condition. Large TV, comfortable bed and sofa. Also the free drink in mini bar was great.

Desventajas: Location is not bad, about 10-15 mins walk to Chunxi road and Taikoo Li. But you need to walk longer way to take subway or bus. The lights in elevators was too dark, making me feel quite uncomfortable.

Ventajas: Enjoyed the location and that it is near to shopping and train station

Desventajas: Nil

Ventajas: Big room!! Nice decoration

Ventajas: El personal muy amable, hacían todo para que entendamos y ayudarnos en todo.

Ventajas: The staff are so helpful and kind. They also an give you good recommendation to whatever you want. Very helpful. The staff is who make this place that much better

Ventajas: Friendly and helpful staff

Desventajas: Good location and clean

Ventajas: Location. Modern and clean

Desventajas: Some people may not like the 'open' bathroom area others will love it

Ventajas: great location in downtown Chengdu - easy access from the train station and easy access to the subway lines Vert friendly staff - English speackers

Desventajas: all good

Ventajas: Upgraded to an executive suit, which was amazing! Hotel was clean, bed comfortable, towels large and fluffy and the suite had a very good view of the city skyline. Location was good for our needs while in chengdu, Visiting Panda research base (around 40RMB in taxi).

Desventajas: Wifi became very slow on the second day, made it very difficult to confirm travel itineraries.

Ventajas: Centralized location, close walking distance to the main square, which is also an MRT station. besides the main square, nearby buildings have a lot of eateries. The room is big and comfortable, so is the toilet. Had a good night sleep.

Desventajas: So so breakfast, no western breakfast available. Weird decor doors, looks fanciful for a hotel. The room door slams easily. Location is hard to find for a first timer here. My bus dropped me off at the main square. If you are walking, you need to walk pass the shopping mall entrance and turn into the road. The entrance is behind the shopping mall.

Ventajas: 1. Vintage location with easy access to all sightseeing locations by public transportation 2. Helpful staffs and good service (automatic being upgraded without extra payment) 3. Travel agent (Sichuan Youth) is well located next to the receipt. Helpful and useful.

Desventajas: Nothing

Ventajas: nada

Desventajas: toallas grises , poca ayuda del personal, hablan poco ingles y no le dan importancia

Ventajas: Location was central, easy to get to everything. Staff were helpful even with limited english, but knew what you wanted. Clean and big rooms. Would recommend to stay for a couple of nights. My husband left his watch and they contacted us to return it.

Desventajas: Tv could not get any english channel's. The staff did try to fix it, but to no avail. Still a good hotel.

Ventajas: We enjoyed every minute of our stay! Very friendly staff, the lounge and the food were really great.

Desventajas: -

Ventajas: Comfortable.

Desventajas: Location, services took a long time eg a drinks order at bar, or. Meal order from in room dining. Communication was difficult also

Ventajas: Everything. The building itself is perfect, the finishes are flawless and tasteful. The sky lobby is phenomenal with double height ceiling and uninterrupted views. The furniture and grand piano added the finishing touches to a sophisticated lobby area. The smell of the hotel is sensational throughout including lobby, gym, spa and our room. The room we stayed in was unbelievable with the finest highest quality finishes. Everything from the slippers to the toothbrush were quality. The service is the best I’ve ever experienced. From the moment we arrived, the staff were extremely pleasant, professional and friendly. Outstanding customer service that really blew me away. The staff went above and beyond and really made our stay exceptional and one that cannot be replicated anywhere else. The location is right in the heart of the city and perfect for shopping, dining or just enjoying the beautiful surrounds.

Desventajas: I loved everything - it really is the best hotel I have ever stayed at.

Ventajas: The room was very beautiful, spaced, luxuriously, staffs were very friendly and helpful

Desventajas: The food’s taste in the Spice Restaurent has room to be improved

Ventajas: The staff went above and beyond their duties, plus the room were impeccable.

Desventajas: Loved everything.

Ventajas: The pool on the 23 floor. The bar is also fantastic and spacious.All in all its top class.

Desventajas: They couldnt do enough for you. Room service was super fast.

Ventajas: El servicio del Ritz es insuperable el bufett de primera

Desventajas: Me hubiera gustado que los empleados de recepcion sean mas fluidos en ingles

Ventajas: Service ! Service! Service! Maria from the front desk helped us a LOT ! From air port problems to any small problem or question we had ...thank you Maria !!!

Desventajas: We liked it all

Ventajas: la habitación era con upgrade y la verdad excelente, confortable, cómoda, espaciosa, en general nos encantó

Desventajas: Por decir algo... pues no se que decir

Ventajas: The quality of the room and the hotel in general

Desventajas: Staff limited English, communication was a problem, the service in the club restaurant wasn’t the normal Ritz standard.

Ventajas: The excellent staff. They were friendly, courteous, helpful and very eager to please. We honestly liked everything about our stay and the hotel.

Desventajas: Nothing

Ventajas: 5 star service in all aspects. From the drivers to the concierge even the GM went out of his way to make us feel at home...Book a club lounge room just for the breakfast and best cappuccino in China!

Desventajas: That we could not stay longer...

Ventajas: Good location near Taikoo Li

Desventajas: The bed was too soft and the aircon could not be adjusted as it was centralised aircon. I could only turn it off or adjust the temperature. It was on auto mode and the aircon would shut down in the middle of the night after reaching the desired temperature. After which I would wake up at like 3am sweating because of this. Took a while for the aircon to restart again automatically.

Ventajas: Like most Hyatts clean and beds were quite comfortable. Restaurants were good as well. Good location and 5 minutes walk to Taikoo Li which has nice shops and restaurants.

Desventajas: The rooms have centralized aircon whereby you can't control the fan speed and is in auto mode. The only thing you can control is the temperature. So every night at a certain time the aircon will automatically switch off til I'm sweating before it starts again. This was rather disturbing for my sleep.

Ventajas: Localización, diseño, restaurante chino, cama

Desventajas: Las luces de la habitación, ninguna es cómoda para leer en la cama. El nivel de inglés de buena parte del staff es mejorable

Ventajas: El Hotel Grand Hyatt en Chengdu es una excelente opción de alojamiento en Chengdu. Su ubicación es de lo mejor, cerca del metro y de la peatonal central de la ciudad. El personal muy amable. El desayuno muy completo. La pieza esta muy bien dotada, amplia, cómoda, limpia y con una vista maravillosa de la ciudad (piso 27). Sin duda lo recomiendo par una visita en Chengdu.

Desventajas: No todos los empleados que atienden al publico hablan bien inglés lo que dificulta un poco la comunicación. Pero al final nos las arreglamos.

Ventajas: Everything was great! Enjoyed my experience there. Service was exceptional. The location was superb, just a short walk from the shopping and eating areas. Will come back if I should visit Chengdu again!

Ventajas: The location is very central. The staff downstairs on the ground floor are very friendly. The bar in the lobby on the 15th floor is nice.

Desventajas: 1. Most of the furniture is made of wood or board. Although it looks very natural, it is really not the best to go for, particularly considering the climate in Chengdu. When we arrived on day 1, we noticed a mouldy smell in the room. To our surprise, the hotel was aware of the mould (but failed to act on it) and offered an air purifier, which didn't help either. We had to change to another room. 2. There is no connection to the reception on the phone. We called the room service about the mould in the room. The lady promised to contact the reception for us. 15 minutes later, when we called her back, she said someone was on the way. When we called 30 minutes later, nobody answered the phone. We had to head down to the lobby, only to find out that the lady at room service didn't inform the reception at all. We were very disappointed at the service in general. 3. On our last night, my cousin didn't cover his arms or legs during sleep. When he woke up in the morning, he noticed a number of insect bites on his arms and legs, which didn't seem to be from mosquitoies. We reported the incident to the hotel, who hired a third party company to examine the room. We trusted the report, which didn't find anything suspicious, to be reliable. However, if we look at the fact, the bites were not there before sleep and only appeared in the morning, they must have something to do with the room, no matter it could be detected or not. 4. The ventilation is very poor, which might be the reason for the mould in the room. Especially in the toilet, there is no ventilation fan or anything that could help ventilate the air. 5. No toilet at the hall downstairs. One has to go up to 15th floor (the lobby). Seats are very limited downstairs. 6. The staff downstairs took three suitcases from our car, but only two were sent to us at first. We had to ask for the third one to be found and delivered. 7. The door is very thin.

Ventajas: Good location. Concierge was exceptionally helpful.

Desventajas: Rooms were smallish and a bit too modern.... focused too much on design rather than usefulness and convenience.

Ventajas: The breakfast spread was very good and the staffs at the restaurant are all very attentive. They do remember our usual request of warm water every morning at the breakfast table.

Desventajas: Nothing

Ventajas: The staff is operating on a different new level of customer service they were extremely Professional, friendly and pleasant all the time every single one of them delivered beyond my expectation I was even sad to leave. I never had such a treatment from any hotel I stayed with. Please reward your employees and keep up the great work!

Desventajas: Outdoor pool or kids pool would've been lovely but the indoor pool was also lovely big clean and it had a hot steam pool in it. And please have more international cuisine

Ventajas: Very prime location in the city surrounding by many shopping malls and department stores

Ventajas: The location is the best, and there are a lot of great restaurants to eat downstairs inside the mall. There is even a food court downstairs. 2 to 3 minutes walking distant to IFS. The staffs are very friendly and helpful.

Desventajas: The pillows are really uncomfortable.