Hoteles en Wuhou, Chengdu

Ventajas: Impeccable accommodation and daylighting is excellent. Wonderful bedroom They have a great golden service team, everyone of this team will offer enthusiastic service. I would like choose the hotel again for my next homely stay.

Ventajas: Loved the breakfast. Great options

Desventajas: The staff weren’t so friendly and cleaning lady was lazy to do proper cleaning

Ventajas: staff are great!

Desventajas: the power socket was not functioning in the bathroom and then in the suite the power socket and the hair dryer was not easy to plug in for it to work either

Ventajas: Location is great and all the staff are very helpful .also room are very large and clean and up to date . Brakefast is nice and every thing is good . Specialy Maggie and Chrelot those two people are very nice .

Ventajas: -Breakfast is good. -Bed is comfortable . -The bellboys are good looking and friendly. -Chinese restaurant, the food is very delicious!

Desventajas: Several details ruined our entire stay. No service mind in general. - I booked a Deluxe king room for 3 nights here on booking and the check-in staff suggested us to pay extra to upgrade to a Gold suit which we did, but the problem is they didn't inform us we need to pay for our 12years old son's breakfast fee. We could just book two Deluxe king rooms instead. -No executive lounge use rights from our extra pay upgrade, but book directly from booking you will get. The price is about the same. -We ordered a chief's recommended kimchi soup from the Japanese restaurant, the recipe of the menu has written very clearly that there's squid in the soup, but no squild at all, not even a taste of squid!!!!! How they solve the problem after we asked....no one told us why and they did nothing about our doubts. In the breakfast restaurant, the baker was just standing there and talking with one guest for 15 minutes and he did ignored another guest made one of the food pliers dropped on the floor. And they never replace it. So the next guest can continue to use it. Welcome to the Fairmont Chengdu! -Jan.2nd morning around 6:50 when I took my plate to take food, right in front of me, behind the food table. One of the chef expectorated really loud. And another two chefs came they started to chat, one of them was swearing loud: F**k your mum's pus*y! in Sichuan dialect"***ni ma mai P". Is that my fault to understand their dialect ? Those shouldn't be the services you get in a 5 stars hotel, especially an international brand like Faidmont!

Ventajas: Everything was so great! Definitely i'll choose Fairmont Hotel next time :)

Ventajas: Breakfast and cleanliness and staffs

Desventajas: The location is far from shopping

Desventajas: Toilet cubicle separate from the main bathroom.

Ventajas: Facility

Desventajas: Staffs need more training

Ventajas: I thought breakfast was a bit pricey. Location was great and close to metro.

Ventajas: Everything was perfect!

Desventajas: Nothing:)

Ventajas: Beautiful Property I would go back anything.

Desventajas: Everything was great!

Ventajas: Todo increíble

Ventajas: The people at the Waldorf Astoria have luxury accomodation figured out, from the nice and helpful staff(Benson knows how to provide professional consierge services) to the amazing facilities - everything is dialed to the best possible. Price was reasonable and the value was great - we will come again.

Desventajas: A bit far from the center , but this was known ahead of time. Breakfast overpriced.

Ventajas: That’s the best hotel in Chengdu! Also there is big shopping mall next door to the hotel.

Ventajas: Service.

Desventajas: Too hot and too dry indoors, AC temperature was not adjustable within the room.

Ventajas: Limpio, cómodo, buena ubicación, excelente salón ejecutivo

Desventajas: Nada

Ventajas: Many hotels in China get things 95% right, but miss excellence by not doing the little things. This one was different and I was pleased at every turn and by strong English by the staff.

Ventajas: The assistance of the staff with regard to help for our Shabbat requirements was terrific!

Ventajas: Well located in the city. Close to the metro with plenty of options for food in the neighborhood. The staff was professional and helpful at all times. I saw some low reviews about the lounge but I enjoyed it. While the breakfast was not a traditional western type, it had plenty of variety and was very tasty. The evening tea was wonderful. I would definitely stay again.

Desventajas: Not a real issue but the room was overly warm and the AC didn’t work. Even though I was on the 10th floor, the noise from the road was extremely loud. Next time I will get a room on a higher floor

Ventajas: Hotel location was great, facilities are in good condition and the rooms are pretty new. The stuff was really helpful and nice.

Desventajas: Breakfast wasn't that high quality, yet it was value for money.

Ventajas: Bed super comfortable, bathroom facilities including tub was great. Iron, robe and sofa in room also very good (I stayed in a Club suite). Great breakfast selection, both at the Club Lounge and level 2. Good espresso coffee provided. The check in and check out staff were great, accommodating my early check in and late check out request. Also, the location is fantastic - my work is by Tianfu Software Park and I could jump on the metro to go work, same for going to the Tai Koo Li (city).

Desventajas: The Internet connection was poor and so was the TV (poor quality and very limited channels with overseas programs/shows) so I could not enjoy the room better and for longer (I would have longer but for these).

Desventajas: too short notice that warm water will be off for the next 24 hours. Refund for roomrates was not possible.

Ventajas: Breakfast was great. Much choice. Clean room and great facilities.

Desventajas: Housekeeping sometimes 'skipped' my room. And if they came, they took towels I did not need replacement.

Ventajas: It was one of the best stays I ever had in a hotel, if not the best business wise. The breakfast was by far the best I ever had. The staff was incredibly helpful and friendly all the time. Everything was top notch. Moreover the lounge and its staff was also super helpful as we had to work also a bit from the hotel.

Desventajas: The only small issue I had was with the towels - I wanted to reuse them but the cleaning lady kept on changing them everyday despite my efforts to hang or leave them in places which would indicate that I'm planning to use them again :)

Ventajas: Hotel cumple las expectativas, buen servicio. Todo funciona bien. Restaurante con buena variedad.

Desventajas: Pieza muy calurosa por calefacción que no se controlaba desde esta.

Ventajas: Fantastic room and views and a great breakfast included.

Desventajas: The language barrier was sometimes a problem.

Ventajas: Room quality was excellent. Hotel restaurants and selections were great

Desventajas: Cant think of anything I didnt like

Ventajas: Good bed.

Desventajas: Food

Ventajas: The room is spacious and well-equipped.

Desventajas: Check-in experience was bad. The front office staff needs to be trained again. But the other staffs are quite helpful.

Ventajas: The staff were helpful and friendly. Especially in the concierge desk, business center. They did their best to help with all our needs. A big thank you to you.

Desventajas: Perhaps more signage, and our room was a little run down for the rate.

Ventajas: Staff, hotel

Desventajas: Air con didn’t seem to work properly

Ventajas: Good location

Desventajas: Nothing

Ventajas: This property has nice rooms, great breakfast and many amenities!

Desventajas: We booked 4 rooms and the front desk was constantly asking me for my credit card to pay for incidentals instead of waiting to the end of the week. That was a little frustrating especially for a five-star hotel.

Ventajas: Great location across from the subway and near great bakeries and coffee shops like Starbucks.

Ventajas: The executive happy hour was amazing, food and drinks with a great view and English TV news. We enjoyed the taste of home in the afternoons. The service was above and beyond. Rooms were clean and cool temps on hot days. They gave us a card in Chinese so we could always make it back easily in any cab. The concierge was very helpful and got us cabs to all the places we wanted to go, like the pandas and Jyn Li street. We walked around the neighborhood around the hotel and found great shopping and lots of people watching. A park with lively walking paths and exercise equipment was right across the street. There also was a Starbucks only a few feet from the front door! What a beautiful place to stay and explore Chengdu, at a fraction of the cost for a similar hotel in New York or LA!!

Desventajas: I can’t say one negative thing about our experience.

Ventajas: Location, cleanliness and value for money.

Ventajas: I have been staying at this hotel when visiting China work, it is a comfortable hotel, and staff are very nice. On this occasion, my colleague forgot something in a taxi when getting dropped off, hotel staff by the name of Lily Yu was so amazing she went out of her way to track the taxi down and get my colleague back her belongings. We couldn’t thank Lily Yu enough. Besides this the hotel is always clean and comfy to look forward to.