Encuentra vuelos baratos en Air China

Desventajas: We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible.

Desventajas: We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible.

My flight was canceled at the last minute, bad communcation

Desventajas: After long, chaotic lines to transfer planes in Beijing to head to Shenzhen I was showing my passport to the security guard, and suddenly he calls for someone, and another guard walks away with my passport. I had no idea what was going on. I wasn't told to follow him, but he had my passport, so I followed the guard to get my passport back, and the guard hands me my passport, laughs, and points upward. I walk upstairs and see a mess of lines. A bunch of flights were canceled due to a small storm. The machines to rebook a flight were broken, so I had to wait in a line for 2+ hours in order to rebook a flight for the following day. We were told that there would be a complimentary hotel, but I waited in a line for an hour to inquire about a hotel room, only to be told where my luggage was. They could have held up a sign saying where everyone's luggage was, instead of misleading us, saying it was a line for a hotel room. My suitcase was in a pile of suitcases from all the flights that were canceled, and was difficult to find. After spending 6 hours at the airport sorting out new travel plans, I ended up with no place to sleep, but fortunately found a friend of a friend to stay with. The next day, I arrived at the airport for my new flight, with no seat assignment. I waited in a long line to get a seat, then went to board the plane, and the flight was delayed 3 hours. Overall, it took 34 hours to arrive in Shenzhen after leaving San Francisco. If I had automatic updates sent to my email, or, if there was signage at the airport giving people information, that would have been helpful for the crowds of confused people. I also might have had a chance to reroute my flight Hong Kong to get in earlier, but I had no idea what was going on. There was terrible communication that was not due to a language barrier.

DENIED TO BOARD

Desventajas: Hi, I would like to file for a full refund for the flight which I purchased. Upon arriving at the ticketing counter at LAX, I was denied my boarding pass with the reason that I needed a transit visa. I did not need a transit visa as I hold a Malaysian passport. The ticketing agent was being unprofessional and told me to walk to the Eva air counter to purchase another ticket if I so desperately want to leave. I purchased a business class ticket and was being treated really rudely. I have contacted Air China customer service but they are not responsive or helpful in any way. I showed them the China embassy website stating that I do not need a transit visa and they called me the next day saying they are willing to reschedule my flight for another $700. I would like a full refund for the ticket I purchased. Thanks, Sue

Worse Airline, Ever.

Ventajas: The price.

Desventajas: Flight delayed over 40 hours, in China! Nothing anyone can do about it. Totally got screwed by Air Gina. Almost missed the wedding I was officiating. Worse part is that Kayak has no customer service number to call for help. Never again. If that wasn't enough, they lost a bag on my return flight. Pay the extra money and get treated like a human being.

I did not allowd to boarding since FlightNetwork wrong booking

Ventajas: I did not allowd to boarding and Air China tell me that FlightNetwork did not book the ticket for me when I arrive airport.

Desventajas: Is this Your service? Can I have a compensation as I have to buy another ticket and lost one day?