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Desventajas: Long wait at ticket counter before allowed to check-in, should allow check-in more than 2 hours before flight time. Also, boarding was late.

Ventajas: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Ventajas: The food was very good.

Desventajas: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Ventajas: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Desventajas: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Ventajas: Seating was good. Crew was good

Desventajas: Food could be better

Ventajas: crew

Desventajas: children entertainment

Ventajas: Quick and easy.

Desventajas: Attitude of the flight attendant.

Desventajas: The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic.

Ventajas: crew is OK, Seat is never comfortable for long ride.

Desventajas: there is no room for improvement because of limited space.

Desventajas: Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone

Ventajas: Good service, onboard entertainment

Desventajas: Twice now I didn't get the seat I reserved at the time of ticketing.

Desventajas: I am an average-size person but even for me I found the seats were small and uncomfortable.

Ventajas: The crew was very nice. Food was pretty good.

Ventajas: Although we left late, pilot and crew kept us informed on why we were delayed and what was happening.

Ventajas: The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up.

Desventajas: We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead.

Desventajas: Simply everything

Ventajas: The friendliness of the crew

Ventajas: La atención

Desventajas: Comida

Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Ventajas: Nice staff and no delay

Desventajas: Instead of crisps maybe a bit of cheese or crackers

Ventajas: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Desventajas: Your crew all need customer service and etiquette training. ASAP!

Desventajas: flight was overbooked had to stay in abu dhabi

Ventajas: Wonderful trip

Desventajas: A little rough air, but all was good

Ventajas: Food

Desventajas: Please stop overbooking....

Ventajas: Smile

Desventajas: Smile

Ventajas: Attentive crew. Good communication. On time.

Desventajas: Refurbishment of the seats

Ventajas: Staffs are nice, food is good

Desventajas: Delay 50’ without anouncing

Ventajas: Nothing !! Such a bullshit flight ever !!!

Desventajas: No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!

Ventajas: Great food and friendly crew.

Desventajas: Seatback system was old and not very functional.

Ventajas: Incredible staff. Super polite

Ventajas: The schedule and timing

Desventajas: The airport, some of the crew, the aircraft seats, the entertainment system

Ventajas: Crew was helpful and friendly in every way.

Desventajas: Seats are definitely made for smaller sized Asians.

Ventajas: Ok

Desventajas: Wirst service and ever haf.never will fly chunies airlines

Desventajas: Vegetarian food is terrible. Also no variety

Desventajas: Better food

Ventajas: Aircraft

Ventajas: Nothing is amazing.

Desventajas: 8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs.

Desventajas: plane parked too far from main terminal. long bus ride delays arrival time.

Ventajas: Overheard storage is good

Desventajas: Seat cushions could be more comfortable

Ventajas: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Desventajas: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Ventajas: Crew was helpful and friendly in every way.

Desventajas: Seats are definitely made for smaller sized Asians.

Ventajas: the crew

Desventajas: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

Ventajas: The flight

Desventajas: Nothing everything was good

Ventajas: The seat was better than other airlines.

Desventajas: The food options for vegetarians.

Ventajas: I liked everything about the Flight, and Crew

Ventajas: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.

Desventajas: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.

Desventajas: KLM crew exceed our expectations

Ventajas: Fantastic gate agents!

Desventajas: The food was terrible.

Ventajas: The friendliness of the crew

Ventajas: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Desventajas: A queuing system would be better-it was a bit disorganised at Amsterdam!

Ventajas: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Desventajas: The lady sitting behind me putting her feet on me... not a fan.

Ventajas: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Desventajas: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Desventajas: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Ventajas: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Desventajas: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

Ventajas: Very great!

Desventajas: Very great time!

Ventajas: Good service, onboard entertainment

Desventajas: Twice now I didn't get the seat I reserved at the time of ticketing.

Ventajas: all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people

Desventajas: Crew can help made a better trip by slowing down thing. Snark area should be open all the time.

Desventajas: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks

Ventajas: Quick departure

Ventajas: Efficient airline, friendly staff.

Desventajas: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Ventajas: Food

Desventajas: Please stop overbooking....

Desventajas: Food choice for vegetarian meal was horrible.

Ventajas: Time

Desventajas: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Ventajas: Quick departure

Ventajas: On time, drop off to home in Mercedes!

Ventajas: Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money

Desventajas: They loose my luggage.

Ventajas: Tickets at good price.

Desventajas: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Ventajas: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Desventajas: Food not so good for an American Less pushing of passengers Less abruptness of flight attendants

Ventajas: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Desventajas: The lady sitting behind me putting her feet on me... not a fan.

Ventajas: The crew was polite but service was not quite there. We pick a 2-seat layout so it was OK.

Desventajas: The food was poor and only served twice. Once shortly after taking off and another a couple of hours before landing. In a span of 10 to 11 hours there was no offer of drink or food of any kind.

Ventajas: הצוות היה מאוד נחמד. האוכל היה בינוני וכך גם איכות הסרטים.

Desventajas: אינטרנט אלחוטי חינם. לעדכן באופן ברור שהצ׳ק נסגר מוקדם (כשעה ומשהו לפני המראה) עקב המרחק הגדול בשדה. כמעט פספסתי את הטיסה.

Ventajas: Ok

Desventajas: Wirst service and ever haf.never will fly chunies airlines

Desventajas: Drinks and meals were delivered at reasonable intervals and the food was good.