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Ventajas: Food

Desventajas: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

Ventajas: The crew was great. Very attentive and super friendly.

Desventajas: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

Ventajas: Price of biz class is attractive but it’s good and entertainment could be better for western travelers

Desventajas: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand

Ventajas: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Desventajas: Minor gate change, not a big deal. Really not to much to complain about.

Desventajas: 3 hours delay I miss my professional meeting in Shanghai because of this big delay !!! I Sky Team Flying Blue Platinum for Life and this is the first time I got a bad seat and no window

Ventajas: The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good.

Desventajas: I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline.

Desventajas: The staff just took my husband and my passports while we have layover at wuhan. The Wuhan airport has nothing. The person who took our passports kinda detian us in the airport!! Is this legal? They also delayed our layover from 3hrs to 13hours layover in Wuhan airport! Nothing right about this!

Ventajas: Overall, the service is good.

Desventajas: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

Desventajas: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE

Ventajas: Clean comfortable

Desventajas: Vegan meal option needs more veggies

Ventajas: Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!

Ventajas: The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well.

Desventajas: The planes are old. The space is tight, especially if you have long legs.

Ventajas: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Desventajas: N/A

Ventajas: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Ventajas: The crew was nice

Desventajas: Nothing

Ventajas: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Desventajas:

Ventajas: The entertainment was reasonable, I enjoyed the festive choices.

Desventajas: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Ventajas: Food was quite good along with service

Desventajas: No entertainment or tv monitors - 6 hours of no movies!!!

Desventajas: Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide.

Ventajas: The entertainment was reasonable, I enjoyed the festive choices.

Desventajas: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Desventajas: The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better

Ventajas: have good lounge seats

Ventajas: Overall excellent

Desventajas: Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY

Ventajas: Everything good

Desventajas: Nothing really

Ventajas: Gaps between seats are very narrow.

Desventajas: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Ventajas: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.

Desventajas: I would have to dream something up.

Ventajas: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Desventajas: Boarding could be better

Desventajas: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Ventajas: More space then previous flights. Attendants very pleasant and helpful.

Desventajas: Ran out of the food choices by the time they reached me. Had to make do with what was left.

Ventajas: loved d bnew 787 dreamliner planes. loved d medium haul biz class seats.

Desventajas: everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling .

Ventajas: personel provided excellent service

Desventajas: food was ok. A faulty entertainment system did make our flight feel longer.

Ventajas: Everyrhing

Desventajas: Everything was fine.

Desventajas: Meal the beef steak taste like beef jerky

Desventajas: Only fish and rice were available for the breakfast meal. The seats were too compact for such a long flight. more leg room would be nice.

Ventajas: The food is better than United, and the flight attendants were nice and professional.

Desventajas: The seats were so narrow. When a person in front of you pushes back their seat your space gets ridiculously small...same problem with my flight from LAX to Incheon... It looks like that the aircrafts for this 10+ hr flight are older (smaller seat space) than the ones used for a 1-1/2 hr flight between Incheon and Osaka. Also the terminal at LAX is so far away from Tom Bradley main building that we needed to take a bus and had to wait about an hour until we finally got our suitcases.

Ventajas: Exellent food service and comfort Will use Asiana in my future travels Had my best travel experience in years

Ventajas: Fast and easy

Ventajas: Loved the service and the movie options.

Desventajas: The food was just okay. It was pretty bland.

Ventajas: They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever.

Desventajas: Nothing negative about this flight.

Ventajas: All was fine

Desventajas: Nothing

Ventajas: Everything. Will definitely chose them again.

Desventajas: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.

Ventajas: Clean comfortable

Desventajas: Vegan meal option needs more veggies

Ventajas: Crew, Food, Boarding, Entertainment.

Desventajas: My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!

Desventajas: The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights.

Ventajas: The flight went out in time, and the suitcases arrived quickly

Desventajas: The plane was very crowded

Ventajas: Friendly and the seats were more comfortable I think.

Ventajas: Got me where I wanted on time

Desventajas: Toilet was disgusting, crew spoke over the pa and could not understand a thing, entertainment was an old in the back of the seat player very slow and bad picture. Breakfast was a piece of bread.

Desventajas: Ran out of fruit for breakfast

Desventajas: - There was a massive line for boarding and it took a while. We ended up leaving a little late because of it. - The crew overlooked the row I was in a few times. We had to call for assistance to get rubbish removed. - One of the toilets didn't have running water in the basin from the second hour of the flight onwards. - The galley in the back was locked for most of the trip. - The food wasn't cooked properly. - Everyone was asked if they wanted a drink with my meal except for me.

Ventajas: Price.

Desventajas: Entertainment system was old and slow. So-so food. Air New Zealand was better than Quantas for similar journey at same week of year and about the same price.

Ventajas: On time flight ,no problems.

Desventajas: All was fine.

Desventajas: Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide.

Ventajas: Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good.

Desventajas: Everything was good.

Ventajas: The food

Desventajas: No tv monitors or any entertainment

Ventajas: The entertainment was reasonable, I enjoyed the festive choices.

Desventajas: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Ventajas: The crew was nice

Desventajas: Nothing

Ventajas: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Desventajas: N/A

Ventajas: Crew excellent

Desventajas: Boarding process lengtoamd flight delayed

Ventajas: The plane left on schedule.

Desventajas: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Ventajas: Food

Desventajas: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

Ventajas: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.

Desventajas: Flight attendants are excellent, polite, warm, professional.

Ventajas: On time!

Ventajas: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.