Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Desventajas: "Can't think of anything, everything was very good."
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Desventajas: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."
Ventajas: "Seats were ok but they often were out of vege options"
Desventajas: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Again very impressed with Qatar Airways service on the board"
Desventajas: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Ventajas: "The food"
Desventajas: "No tv monitors or any entertainment"
Ventajas: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Desventajas: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Desventajas: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"
Ventajas: "Best host staff"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Ventajas: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "The friendliness of the staff from check in to arrival!"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Very punctual departures and arrival schedules and compliance"
Desventajas: "Nothing to mention"
Ventajas: "Seats in Business Class are heaven. You get quality rest. Very spacious. Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). On board crew very helpful and polite with a minor exception"
Desventajas: "Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). Too much potato. One flight attendant with an attitude can affect overall experience. Not sure if because of inexperience or just the wrong way to approach customers. I could tell this person was struggling trying to be genuinely nice. Complicated process to upgrade from economy to business"
Desventajas: "I didn't have much time on my layover, i would've expected the transfer to be better."
Ventajas: "everything was as expected from a world-class in the travel world."
Desventajas: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."
Ventajas: "Crew were nice as always and the toilets were clean."
Desventajas: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Ventajas: "Attention to detail and attentiveness of the staff was par excellence in the business class"
Ventajas: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Desventajas: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Ventajas: "The best service"
Desventajas: "Nothing bad to say"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Desventajas: "They should always have WiFi!"
Desventajas: "Layover in Seoul at 3.30am. Nothing is open - even the lounge does not open until 5am"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "I got upgraded to business seat on the way from danang to seoul:)"
Desventajas: "Food was not that good"
Ventajas: "Great airline , seat was spacing was wider then American airlines"
Ventajas: "Crews are amazing"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "It was 12hrs."
Ventajas: "My husband and I were so hot during this flight! We originally had bulwark seats, then were changed to a "better " location. This new location had no air vents above it, while all the other seats did. People around us were using blankets, while I was fanning myself. We couldn't use our neck pillow...it made us hotter. I dread the return flight!"
Desventajas: "See above The food was good."
Ventajas: "Service of the airline crew"
Desventajas: "Food & not enough movies"
Ventajas: "The entertainment had a good selection, although the headphones and connection on the armrest wasn't perfect. Also the food had a pretty good selection."
Desventajas: "The discomfort of being on such a long flight. Hard to be comfortable. And unable to sleep for any stretch of time."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Very polite crew."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Good food and services"
Desventajas: "None"
Ventajas: "The crew was great ."
Ventajas: "Crew very friendly. Check in very fast"
Desventajas: "Food was disappointing. Lounge in Manila was dirty"
Ventajas: "The crew was nice and friendly. The flight was on time"
Desventajas: "The boarding is always disorganized. I didn't eat the food because it didn't appeal to me. The seat was lumpy and really compact."
Ventajas: "i like the simplicity. Asiana landed in korea Incheon which i love."
Desventajas: "i had to pay 200$ for an extra bag which was overweight. maybe it’s my fault but 200$ is a lot"
Ventajas: "Great food!"
Desventajas: "N/A"
Desventajas: "Not enough water"
Ventajas: "On time, In flight service"
Desventajas: "Customer Service is not reachable. I was trying to reach given toll-free number for Asiana Airline, but not able to connect from India. There is no alternate number to contact to customer service. I had to spend few hours to update my meal preference."
Ventajas: "Endless movies from Honolulu to Soeul Korea. Good food"
Desventajas: "Could not check in through to Manila. Transfer desk line was too long at Incheon. Line was disorganized with 1.5 hour wait. Delayed flight."
Ventajas: "Asiana es lo mejor"
Ventajas: "Great service and meals"
Ventajas: "Great service, good room in economy."
Ventajas: "The flight crew were hospitable and they tend to our needs well."
Desventajas: "The flight was delayed and some of the crew were just chatting instead of maybe saying hello or just be ready to assist passengers since flight was delayed."
Ventajas: "After flight. No jet lag always a problem for me."
Desventajas: "All was good"
Ventajas: "Excellent service from flight attendants, in flight entertainment was pretty nice, the seat I got was very comfortable. Was able to sleep comfrtably through most of the flight"
Desventajas: "Nothing worth mentioning, everything was really good."
Desventajas: "Delay to board then delay in plane to take off"
Ventajas: "The flight from Manila to Seoul was an Airbus 330 . . . Seats were fine and service was very good from the crew."
Ventajas: "I liked everything about the flight. The attendants were kind and I received great service."
Ventajas: "Most comfortable seats we've ever experienced on an airplane. Quality entertainment, helpful and kind staff"
Ventajas: "The Airbus A380 economy class is bigger than other airlines. Food and service is always great."
Desventajas: "The flight was delayed an hour"
Ventajas: "Crew was very helpful"
Desventajas: "Turbulence"
Ventajas: "Food"
Desventajas: "Nothing"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "The flight attendants were professional and extreamly well groomed. The are a credit to Asiana Airline"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "Crew was friendly overall flight good nothing could be improved with current security in place. Price was good for a nonstop flight no issues with baggage food was good for airline fare"
Desventajas: "It was a long flight, seats in economy class are rather uncomfortable but was worth the reasonable price paid"
Ventajas: "The service was excellent."
Desventajas: "Nothing I didn't like about the airline"
Ventajas: "VERY FRIENDLY STAFF, VERY POLITE AND PROFESSIONAL"
Desventajas: "SEAT NOT VERY COMFORTABLE AND SMALL SPACING... FOOD WAS OK...THE ONLY CHOICE GIVEN WAS HOTDOG WHICH IS NOT BAD BUT I PERSONALLY DO NOT LIKE HOT DOGS...."
Ventajas: "The costumer service was amazing. Their service made all the difference in the comfort and peace of mind for the duration of my trip."
Desventajas: "I have nothing negative to say about my entire experience."
Ventajas: "Everything was great except for delay."
Desventajas: "The delays."
Ventajas: "Very good service"
Ventajas: "Great food Friendly staff Very affordable decent entertainment"
Desventajas: "Cramped and a little uncomfortable. Smaller person 5' 3" 145 lbs. Would probably be uncomfortable for people of larger girth. Leg room was great!"
Ventajas: "Delayed flight for almost two hours while all passengers were already inside the plane( korea to manila) . So hot inside the plane, no air condition, no food, no comfort measures given to passengers. They should have not let passengers to board knowing that there is mechanical problem. It would have been more comfortable if passenger just waited at the airport gate."
Ventajas: "My travel from Manila to Seattle via Asiana airline can be describe as good. The crew are very accomodating, the food was okay. The plane was a bit spacious., clean. But in Inciong going back to Manila, the ground crew, those in charge for the elderlies, were not gentle, the services was.. There was chaos as to where the entrance for passengers is. I wish the manage,ent can look into this, so that next time we travel again, we shall patronize the airline.."
Tomé el vuelo el viernes por la noche, llegué el sábado a Tanzania. Estamos a miércoles y aún no he recibido mi maleta... os podéis imaginar 5 días con la misma ropa y de Safari
Flight was delayed 1 hour
Un gran servicio. Debes estar atento en todo momento porque no hay avisos pero de ahí en más todo increíble.
Ventajas: "Not much"
Desventajas: "During COVID there was little attempt to distance passengers during security checks, boarding and onboard. Crew did not inforce mask policy. Fellow passengers were inconsiderate, loud, littered just throwing food wrappers and trash on the ground - crew did nothing."
Desventajas: "Puntualidad"
Desventajas: "The baggage took a really long time to be delivered to the carousel"
Desventajas: "Puntualidad, tuve que correr para conectar mi vuelo a pesar de estar con problemas de salud"
Desventajas: "Puntualidad"
Ventajas: "La tripulación fue muy amable"
Desventajas: "No había sándwiches para comprar"
Desventajas: "Filter drunk people. I had a drunk person next to me"
Ventajas: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Desventajas: "the seats are small and very small space in comparison to Lufthansa"
Ventajas: "La tripulacion my atenta y amable."
Desventajas: "Hubo mucha espera para el check in . El avion no salio a horario"
Ventajas: "La tripulacion fue my amabke y parents en todo momento"
Desventajas: "La espera para el check in y el no salir punctual."
Ventajas: "Excelente servicio"
Desventajas: "Un retraso"
Ventajas: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Desventajas: "Could not check in online because the system was down."
Ventajas: "Nothing, flight was cancelled after I electronically checked in"
Desventajas: "Flight was cancelled"
Ventajas: "On time; smooth boarding process; lights dimmed for a reasonably long time."
Desventajas: "NO legroom on the Zurich to Dusseldorf flight."
Ventajas: "The food was good."
Desventajas: "The boarding process need improvement. The sits are very tight."
Ventajas: "Todo estupendo!! Comodidad y atencion 100%"
Desventajas: "Perdida de equipaje mas retrazo de salida"
Ventajas: "Good, in-flight entertainment"
Desventajas: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Desventajas: "Seats are very cramped"
Ventajas: "Nada"
Desventajas: "Todo mal ídem vuelo anterior"
Ventajas: "Poco"
Desventajas: "Demora sin puertos para cargar teléfono. Sin entretenimiento el servicio a bordo malo."
Ventajas: "El personal muy atento y amable. Las.bolas de chocolate deliciosas."
Desventajas: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."
Ventajas: "El pers9nal muy amable mucho. Las bolas de chocolate deliciosas."
Desventajas: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."
Desventajas: "El espacio es sumamente reducido."
Ventajas: "Personal 10 puntos"
Desventajas: "Butacas incómodas"
Ventajas: "Ok"
Desventajas: "Ok"
Ventajas: "3"
Desventajas: "Everything"
Ventajas: "Personal super atento (en Miami y en el vuelo) y amigables. Muy puntuales con la salida - mi unico punto negativo es que hacia frio durante el vuelo (especialmente para ser un vuelo nocturno) y con la manta no parecia suficiente"
Ventajas: "Durante el vuelo dieron aperitivo/ Comida y Merienda, estando muy bueno todo lo que sacaron. El personal de vuelo estaba mu6 pendiente de servir agua"
Desventajas: "Los asientos no tienen mucha anchura de piernas si mides a partir de 1,87"
Ventajas: "Excelente el servicio de restauración. Muy atentos"
Ventajas: "Swiss Air the best!!!!"
Desventajas: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."
Ventajas: "Excellent food."
Desventajas: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."
Ventajas: "la comida estaba deliciosa de las mejores que me he comido."
Desventajas: "el olor de otros pasajeros fue dicifil de soportar"
Ventajas: "es uno de los aviones más cómodos en los que me volado y soy un viajero frecuente realmente excepcional el avión y la atención."
Desventajas: "todo perfecto"
Ventajas: "Es comodo, amplio gracias a los respaldos finos, y tienen detalles como el desayuno y una chocolatina. Muy limpio. Detalles con los niños."
Desventajas: "Personal muy profesional, pero muy serio en ocasiones."
Ventajas: "I love the fact that there are no communication barrier...everyone that I spoke to knows English!"
Desventajas: "N/A"
Ventajas: "The quiches are so yummy, and very compact and easy."
Ventajas: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Desventajas: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"
Ventajas: "Great flying with Swiss!"
Desventajas: "seats were a bit tight! otherwise, great!"
Ventajas: "Great kosher food!"
Desventajas: "Leg room"
Desventajas: "Ice cream snack."
Ventajas: "Yo siempre cojo vuelos del grupo del Lufthansa (que incluye tambien el SWISSAIR) y siempre estoy muy contento con todo que ofrecen."
Ventajas: "Yo siempre cojo vuelos del grupo del Lufthansa (que incluye tambien el SWISSAIR) y siempre estoy muy contento con todo que ofrecen."
Desventajas: "We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us"
Desventajas: "I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours."
Desventajas: "Provide cover for eyes so that we can sleep better"
Ventajas: "Crews were excellent. Food was actually good!"
Desventajas: "More comfortable seats for long haul would have been nice!"
Ventajas: "This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable."
Desventajas: "Nothing...this trip was a clinic on international travel for a great price."
Desventajas: "Need to change date. They won’t allow it without a $600 charge. This is ridiculous and btw it’s 2 days away so why are u asking me about a flight I haven’t even taken."
Ventajas: "Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . ."
Desventajas: "The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears."
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "The staff was friendly, fast, and the on boarding was organized. Not like other airline, China Airlines has made an impressive impression with their staffs friendliness, organized policies, and great movies to watch."
Desventajas: "I got economy, the seats were uncomfortable"
Ventajas: "Seat was ok. Service was timely"
Desventajas: "Excellent"
Ventajas: "Boarding was smooth since I was sky priority"
Desventajas: "Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight."
Ventajas: "Services good"
Ventajas: "The boarding was quite efficient tho with a gate change. One flight attendant is very courteous and attentive. Co-pilot announcement is very clear."
Desventajas: "Food was no no. Stewardesss are quite robotic and are lack of smile, perhaps because of late flight? IFE monitor is old and dated"
Ventajas: "Comfy 777. IFE screen is bigger than other planes. Facilities are newer. It seems to be quiter too."
Desventajas: "There is one option for the breakfast."
Ventajas: "Better service and food than recent USA experience China Airlines at LAX had me sign a statement that I knew I may be denied entry to destination Indonesia, as told required exit ticket which did not have...was not asked anything at indo immigration, customs, etc a breeze"
Desventajas: "Too small seats I believe Kayak info was China Airlines allowed 55 lbs checked - China Airlines site says 50....so May be important to travelers to do their own verifications..."
Ventajas: "Great food"
Desventajas: "Need more leg room"
Ventajas: "Transfer is excellent."
Desventajas: "Flight delays"
Ventajas: "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
Desventajas: "A little bigger seat and a bit more leg room would be nice."
Ventajas: "I like the boarding styles and the crew"
Desventajas: "I didn't like that we had to wait for one guy cause he was late. I also didn't like the little room we have to streach."
Ventajas: "Friendly Movies"
Ventajas: "Quick boarding, friendly staff and clean plane. I don’t mind paying the extra bit for the added comfort you get versus the other budget airlines that do OKA to TPE"
Ventajas: "It was a great flight There staff were great, even fed us on a 80 minute flight"
Ventajas: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
Ventajas: "Foods and services were excellent"
Ventajas: "Easy flight from TPE to SIN. The plane was clean and the crew were attentive and pleasant."
Desventajas: "The plane was older and starting to show signs of wear and tear. The snacks were okay, but the meal served was nearly inedible. Limited selection of beverages. The entertainment system was slow and did not contain as much content as other international lines I've flown."
Desventajas: "My seat table was broken and couldn't really eat my food without spilling and how people take forever to get off plane and staff doesn't regulate it should definitely make people who have multiple carry Ima wait until people leave to grab alll their stuff from cabin"
Desventajas: "The lady, her name is Thi. She told so mean to me and my mom. Her service is not professional. I don't like her!!!"
Desventajas: "Aircraft uses a 3 x 4 x 3 configuration on a 777, which makes things pretty tight. Typically this is 3 x 3 x 3 ."
Desventajas: "Unsat. I asked for my flight to get changed it did not happen I had to by a whole new ticket. Waste of my time and money"
Ventajas: "The space between seats was spacious and the internet was available in my flight"
Desventajas: "The food was bad and the staff was not serving the beverage until my food was almost at the end"
Ventajas: "The meatballs were fairly tasty."
Desventajas: "The seats didn't have much space between them."
Desventajas: "Really delayed, almost missed connecting flights. No way to contact them about this aside from a phone number that we couldn't call internationally."
Ventajas: "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
Desventajas: "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."
Ventajas: "Landed safely"
Ventajas: "Good service and entertainment"
Desventajas: "Our flight was delayed for 8 hours"
Desventajas: "Delayed one hour ..."
Desventajas: "Airline somehow cancelled our spot on the flight without us knowing, only found out when we were doing the checkin at the airport. What followed was an hour and half of international phone calls to try to sort this mess out. Ended up with us having to go to an airport an hour away to catch another flight so we don't miss our trip. Terrible terrible experience and stressful."
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "The airline attendants were very friendly."
Desventajas: "We had a free movie on a 3.5 hour flight but not on the 6 and 9 hour flights. It's time to step it up for long haul flights!"
Ventajas: "Aircraft wasn't crowded and the staff were great"
Ventajas: "For economy class the seats were not cramped and had some space to them."
Desventajas: "Lack of selection for food."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "After hearing horror stories of this particular airlines , it was quite the opposite . I had asked to get out in emergency seating for the extra leg room due to being a tall guy . The met my accommodations with no problem . I would def fly with them again"
Ventajas: "Overall, it was a complete service. Crew was attentive, good entertainment, even though it was a short flight they offered pillows and blankets; nice experience."
Desventajas: "I understand they prepare the food according to the region where the flight takes places, but maybe they can have a different option for those who enjoy more western food when flying in Asia, or vice-versa ."
Ventajas: "Had entertainment that was similiar to international flights in Delta"
Desventajas: "The food was pretty bad with bread being stale/tough and some of the main courses too greesy to eat."
Ventajas: "Boarding was well organized and the crew was very nice."
Desventajas: "The seats are VERY narrow in economy and very little leg room. They turn on all cabin lights when serving meals at very odd hours during the flight. No individual fan vents and this flight was very warm."
Desventajas: "Check in online process and meal selrction"
Ventajas: "Considerate boarding. Needed extra time. Crew was great. Aircraft cleanliness Not overbooked. Person in front of me put seat all the way back and kept rocking. NO room. Knees were constantly being bumped. Very inconsiderate. He had 2 seats next to him to move"
Desventajas: "Food was inedible. For a 14+ hr flight that is a big deal. Coffee was served during severe turbulence. Spilled everywhere. Did NOT GET BURNED fortunately. Since there was 12 hrs to go the service could have been delayed."
Ventajas: "Flight onboard: Nice interior on 777, food was mediocre, but overall pleasant experience. Flight before takeoff: due to 3 hour delay flying out of Pudong, they passed out water and sandwiches. Then we waited almost another hour before we could taxi to the runway. I blame this on Pudong airport. One of the worst airports for delays."
La atencion miy buena. Todo bien. El desayuno no me gustó
El personal de tierra donde dejas el equipaje era leeento y desagradable , más que en cualquier otra aerolínea que haya usado, y uso unas cuantas al año. El avión era muy viejo con equipamiento obsoleto, no repetiría si tuviese otra opción.
Se demoró más de la cuenta, adentro del avión era un caos. No estuvo buena la ida a Sao Paulo, la vuelta muy bien
Retraso de más de tres horas. No información en absoluto. Pérdida de conexión en Estambul por retraso. Arreglo de otro vuelo sin posibilidad de elección en absoluto. Burocracia eterna para conseguir hotel. Un desastre la forma en la que el personal se relaciona con los pasajeros. Lamentable
Ventajas: "Todo mal"
Desventajas: "Cancelaron el vuelo anterior y perdí este. Un desastre de atención"
Desventajas: "Cancelaron el vuelo 15 minutos antes de embarcar. 2 horas para rebooking. 2 horas para que enviaran un autobus para llevarnos a un hotel. 2 horas esperando en el bus. Decidí quedarme en el aerpuerto esperando el nuevo vielo ( 6 HORAS). NUNCA MAS CON TURKISH AIRLINES"
Ventajas: "Trato excelente, buen servicio en cada aerolínea. Cubrieron mi alimentación y no tuve retraso alguno. Los 3 vuelos conectaron bien."
Desventajas: "Squawking brats the whole 10.5 hours of the trip to IAD."
Ventajas: "La tripulacin fue amable. Los asientos comodos. El servicio de comida fue bueno!"
Desventajas: "No atrase los vuelos y personal más competentes, mejor preparados y más amables. Hicieron todo lo más lento posible! Una vergüenza"
Ventajas: "La puntualidad"
Ventajas: "La comida, puntualidad, atención del personal"
Desventajas: "Todo estuvo bien"
Ventajas: "El entretenimiento de a bordo"
Desventajas: "Tripulacion poco cordial. Comida mediocre"
Ventajas: "El entretenimiento"
Desventajas: "Las butacas son cada vez más chicas y el espacio entre asientos es una broma"
Ventajas: "Aeronave moderna"
Desventajas: "Falta de comunicación para embarque Demora para embarque Demora para salida del vuelo Desorganización en asignación de asientos de otros pasajeros lo que causó discusiones Tripulación podría hacer resuelto ágilmente para evitar molestos a los demás pasajeros Falta de cordialidad de la tripulación al mediar y buscar resolver el conflicto que ellos mismos generaron Cambiando a una persona de asiento y ocupando el de alquien más que no quería cederlo"
Ventajas: "Me gustó que los espacios de los sillones, están a una distancia prudente del siguiente pasajero, porque hay aviones que están muy pegados."
Desventajas: "Apreciaría recibir en el correo información o recordatorio para el check in"
Ventajas: "Cuando estaba abordando la señorita que chequea los boletos me empezó a preguntar que donde había estado antes que si tenia boleto de vuelta que le enseñara y que yo sepa ella no es de migración me hizo esperar me abordó se último y nunca me entere cual fue el problema es una pésima actitud de la empleada de la aerolínea"
Desventajas: "Deben mejorar el abordaje"
Desventajas: "Mejorar limpieza en las mesas del avión."
Desventajas: "Aún estoy en Estambul esperando 24h a mi vuelo porque perdí mi conexión por el retraso en Buenos Aires"
Ventajas: "El vuelo tuvo que regresar a Buenos Aires por mal tiempo después de 2 horas volando. A pesar de pedir que me desembarcaran en Buenos Aires porque sabía que iba a perder mi conexión en Estambul a colombo no quisieron. Tuve que continuar viaje y ahora estoy esperando 24 h en Estambul al próximo vuelo a colombo. Inaceptable"
Desventajas: "La tripulación es muy brusca, no informan y tratan mal a los pasajeros. La línea aérea no intentó ganar tiempo para facilitar a los pasajeros que pudieran hacer sus conexiones. Horrible"
Ventajas: "Ninguna voluntad de informar ni de apoyar a quienes íbamos a perder nuestra conexión"
Desventajas: "La televisión no funcionaba bien. La opción de comida se terminó rápido y no llegó atrás. El asiento estaba roto y no podía reclinarse. Todo mal"
Ventajas: "Fue largo, poco más de 13hrs pero en general muy bien. Muy satisfecho con Kayak y con Turkish Airlines."
Ventajas: "Good movies"
Desventajas: "Lack of drinks offerdd"
Ventajas: "Hasta te dan un set personal con medias de descanso, pantuflas y antifaz. Inmejorable"
Desventajas: "Excelente"
Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing!"
Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing"
Ventajas: "Ok el vuelo"
Desventajas: "Poco espacio para estirar las piernas a comparación de otras aerolíneas"
Ventajas: "Everything went well"
Desventajas: "One of my luggage is still missing"
Desventajas: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Desventajas: "Customer service"
Ventajas: "I liked personal, food and comfortable"
Ventajas: "Service, Media"
Desventajas: "Seat room, very tight."
Ventajas: "Asked for emergency exit but was told to pay. Managed to change inside the plane."
Desventajas: "Turkish now joins the sad club of airlines that charges for better seats."
Ventajas: "Pase al menos por 8 revisiónes de pasaporte y maletas, me tocó un asiento en medio de dos señores, pedí cambio y no me lo dieron, 14 horas terribles pase en ese vuelo"
Ventajas: "Salida a tiempo"
Ventajas: "El servicio salida a tiempo"
Ventajas: "El avión muy bonito y cómodo, la comida muy rica"
Desventajas: "Las azafatas, no eran suficientes y tenía que esperar mucho para que me sirvieran agua y se les olvidaba"
Ventajas: "Cambie de un avión muy grande con pantalla de tv individual a uno más pequeño con lo cual la percepción de comodidad es menor.pero en general bien"
Ventajas: "Muy buena atención y muy puntual...gracias"
Desventajas: "Comida"
Ventajas: "Excelente atención"
Desventajas: "El atraso del vuelo, que tuvimos que esperar mucho, primero el vuelo fue cancelado, luego se suponía que salía a las 21 50 y nos toco esperar media hora más en la sala de espera, luego nos subieron al avión y esperar hora y media mas"
Ventajas: "Es de las mejores aerolínea de con las que he viajado"
Desventajas: "Why this difference between India to Istanbul and Istanbul to New York flights?!!!!"
Ventajas: "Friendly service and plenty of food"
Desventajas: "They cancelled my flight but there are free tours or free hotel accommodations that are offered"
Ventajas: "Atención general"
Desventajas: "Muy poco espacio entre filas."
Ventajas: "Limpieza, atención en general, disponibilidad de bebida/comida durante el vuelo, neceser con efectos personales para vuelo"
Desventajas: "Muy poco espacio entre filas"
Ventajas: "Limpieza, atención en general"
Desventajas: "Muy poco espacio entre filas"
Ventajas: "Todo estuvo bien. Me gusto mucho la aerolínea turkish! La recomiendo"
Ventajas: "Todo el servicio en general,la atención,la comida,abordaje,personal calidad Cinco Estrellas"