Valoraciones de viajeros
VALORACIÓN GENERAL
8,1
Excelente
Basado en 1.566 opiniones
General
8,1
Embarque
8,3
Confort
7,8
Tripulación
8,6
Entretenimiento
8,0
Comida
7,8
Encuentra vuelos baratos en Virgin Atlantic
Ida y vuelta
Económica
Información sobre Virgin Atlantic
| Código IATA | VS |
|---|---|
| Rutas | 66 |
| Ruta principal | Londres-Heathrow - J. F. Kennedy de Nueva York |
| Aeropuertos con conexión | 28 |
| Aeropuerto principal | Londres-Heathrow |
Opiniones recientes
Valoración de los viajeros
334
188
97
31
37
-
4,6
Ventajas: People were friendly. Flight was comfortable.
Desventajas: Staff incorrectly assessed documents needed for visas, and told us we were incomplete and needed to return home. Instead of looking up policy, we were denied boarding mid-flight, missed a wedding, and had to spend three days in London instead of our destination. Also, we got bug bites during the flight that turned out to be from bed bugs, which followed us home and caused much frustration for months.
Opinión de
-
9,2
Ventajas: Crew was excellent - friendly and helpful
Desventajas: Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room.
Opinión de
-
10,0
Ventajas: The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art.
Opinión de
-
5,3
Ventajas: Always helpful cabin staff and very efficient
Desventajas: Cery old aircraft ecenomy cramped (usually fly premium but it was an emergency )
Opinión de
-
10,0
Ventajas: Being on time
Desventajas: Nothing you guys did great thank you so much.
Opinión de
-
6,0
Ventajas: Comfortable seating, pleasant food and entertainment.
Desventajas: Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation.
Opinión de
-
7,6
Ventajas: Crew are always top notch, free drinks are readily available and entertainment system is great.
Desventajas: The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt.
Opinión de
-
7,2
Ventajas: Boarding and crew great!
Desventajas: Seats extremely narrow
Opinión de
-
9,6
Ventajas: This is the way to fly long haul.
Desventajas: Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most.
Opinión de
-
10,0
Ventajas: Amazing
Desventajas: Nothing really
Opinión de
-
10,0
Ventajas: Amazing !
Desventajas: Nothing all good really
Opinión de
-
10,0
Ventajas: Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment.
Desventajas: Cheaper baggage rates
Opinión de
-
6,3
Ventajas: I like that there are multiple bathrooms onboard.
Desventajas: The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn.
Opinión de
-
9,0
Desventajas: Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good.
Opinión de
-
9,6
Ventajas: I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc.
Desventajas: Nothing. Had a great trip!
Opinión de
-
8,3
Ventajas: The crew was so kind and amazing. They definitely made our flight great!
Desventajas: The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment
Opinión de
-
3,3
Ventajas: Nothing really, seems everyone is underwhelming in this market
Desventajas: Quality of food and service
Opinión de
-
10,0
Ventajas: Water station!
Opinión de
-
9,3
Ventajas: The crew
Desventajas: The screen
Opinión de
-
8,0
Ventajas: Seats comfortable. Food was good.
Opinión de
-
10,0
Desventajas: Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks
Opinión de
-
6,0
Desventajas: The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre
Opinión de
-
10,0
Ventajas: It was a great flight!
Desventajas: nothing, pretty much perfect!
Opinión de
-
8,0
Ventajas: Great crew, good in-flight movies. Good food.
Desventajas: Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep.
Opinión de
-
9,6
Ventajas: The staff were helpful. The entertainment had good variety. Adjustable head rest was useful.
Desventajas: The seat was a little lumpy. More leg room would always be appreciated.
Opinión de
-
10,0
Ventajas: Amazing crew, excellent drinks and decent food. Very comfortable seat
Desventajas: Everything was great
Opinión de
-
8,0
Desventajas: Food
Opinión de
-
10,0
Ventajas: Courteous and attentive crew from baggage check in thru baggage claim.
Opinión de
-
9,0
Ventajas: Seat was comfortable, good movies, etc
Opinión de
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6,0
Ventajas: Crew was great !!!
Desventajas: Seating in upper class is uncomfortable and bedding is not fresh.
Opinión de
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6,4
Ventajas: The seating in upper class is unconventional and uncomfortable.
Desventajas: Reconfigure seating in upper class. We will no longer be customers for that reason alone..
Opinión de
-
6,0
Desventajas: Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water.
Opinión de
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10,0
Desventajas: We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken.
Opinión de
-
4,3
Ventajas: Decent crew, nice snacks.
Desventajas: Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay.
Opinión de
-
3,6
Desventajas: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.
Opinión de
-
10,0
Courtesy
Ventajas: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.
Opinión de
-
8,6
Ventajas: Entertainment and helpful staff
Desventajas: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin
Opinión de
-
9,0
Ventajas: Very friendly crew. The meals are good, nice variety. Hot food is hot.
Desventajas: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.
Opinión de
-
8,3
Ventajas: Very friendly crew. We boarded about an hour before so we were ready to go well before time.
Desventajas: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.
Opinión de
-
10,0
Ventajas: The crew looked after us well
Desventajas: It was all good
Opinión de
-
9,3
Ventajas: such a big difference in size of aircraft, very comfortable and great crew.
Opinión de
-
7,6
Ventajas: the crew was very polite and professional.
Desventajas: the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay.
Opinión de
-
10,0
Ventajas: Crew was very attentive...food selection was excellent
Desventajas: Nothing
Opinión de
-
9,0
Ventajas: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
Desventajas: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
Opinión de
-
7,3
Ventajas: Speedy boarding and good locker space
Desventajas: Lack of room in seat especially with seat in front reclined.
Opinión de
-
6,3
Ventajas: Nice crew
Desventajas: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
Opinión de
-
5,0
Ventajas: Crew was generally nice and caring.
Desventajas: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
Opinión de
-
9,6
Ventajas: Everything was easy
Desventajas: Business class seats are snug for big people compared to other airlines
Opinión de
-
9,3
Ventajas: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
Desventajas: Checking in bags and printing boarding passes were long unorganized lines of people
Opinión de
-
4,6
Ventajas: Crew was nice
Desventajas: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
Opinión de
-
10,0
Desventajas: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
Opinión de
-
10,0
Ventajas: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
Desventajas: No. Keep up the good work!
Opinión de
-
10,0
Ventajas: Premium economy was perfect, smaller cabin with less people, great flight.
Opinión de
-
8,6
Ventajas: Crew was great!
Desventajas: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
Opinión de
-
7,0
Desventajas: Squishy space and very late flight unfortunately
Opinión de
-
7,6
Jhb to Lhr
Ventajas: Most of it was of a reasonable standard.
Desventajas: Plane was full
Opinión de
-
8,3
Ventajas: Great crew. Very kind and efficient.
Desventajas: American carriers seem to enjoy poor seat ergonomics.
Opinión de
-
10,0
Ventajas: Craig in first cabin flight crew was amazing. :))))
Opinión de
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9,0
Ventajas: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!
Desventajas: USB socket on the entertainment on both flight out and return was broken.
Opinión de
-
10,0
Ventajas: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
Opinión de
Estado del vuelo
Mapa de rutas de Virgin Atlantic
Principales aeropuertos en los que opera Virgin Atlantic
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto J. F. Kennedy de Nueva York (JFK)
- Aeropuerto Mánchester (MAN)
- Aeropuerto Orlando (MCO)
- Aeropuerto Los Ángeles (LAX)
- Aeropuerto Nueva Delhi Aeropuerto Internacional Indira Gandhi (DEL)
- Aeropuerto San Francisco (SFO)
- Aeropuerto Boston Logan (BOS)
- Aeropuerto Atlanta Hartsfield-Jackson (ATL)
- Aeropuerto Tel Aviv Aeropuerto Internacional Ben Gurión (TLV)
- Aeropuerto Miami (MIA)
- Aeropuerto Seattle-Tacoma (SEA)
- Aeropuerto Hong Kong (HKG)
- Aeropuerto Lagos Aeropuerto Internacional Murtala Muhammed (LOS)
- Aeropuerto Las Vegas McCarran (LAS)
Información de contacto de Virgin Atlantic
- VS Código IATA
- +44 (0) 7481 339184 Llamar
- virginatlantic.com Visitar
Descripción de Virgin Atlantic
La misión de la compañía aérea Virgin Atlantic es conectar el Reino Unido con el resto del mundo. Así, ofrece vuelos principalmente a América del Norte, la región del Caribe, Asia y algunos puntos de Oriente Medio y África. La aerolínea consigue llegar a los cinco continentes gracias a que mantiene alianzas de código compartido con compañías como Delta Air Lines, Flybe, Jet Airways, Aeroméxico o Air New Zealand, entre muchas otras.
La flota aérea de Virgin Atlantic se compone de alrededor de medio centenar de aviones, tanto de las factorías de Airbus como de las de Boeing. Destacan las aeronaves Boeing 747 y Airbus 350, cuya capacidad ronda los cuatrocientos cincuenta pasajeros.
Hay tres tipos de tarifa en los vuelos operados por Virgin Atlantic: Economy, Premium y Upper Class. La tarifa Economy Light no incluye equipaje facturado, no así las tarifas Economy Classic o Delight, que permiten depositar en bodega una maleta de hasta 23 kg. Por su parte, la tarifa Premium admite dos maletas de un máximo de 23 kg, mientras que los pasajeros que vuelen en Upper Class podrán facturar tres maletas de hasta 32 kg cada una.
Las tarifas Economy y Premium les permiten a los viajeros llevar en la cabina una pieza de equipaje de mano de hasta 10 kg. Por su parte, los pasajeros que vuelen en Upper Class podrán llevar con ellos hasta 16 kg repartidos en dos bultos de mano. En las tres tarifas, es posible llevar adicionalmente un artículo personal, como un bolso pequeño o un maletín para el ordenador portátil.
Política de cancelación de Virgin Atlantic
Según avanza la situación con el coronavirus (COVID-19), Virgin Atlantic actualizará sus políticas en concordancia. Contacta con Virgin Atlantic directamente para obtener la información más actual sobre tasas por cancelación. Puedes encontrar la información más actual sobre las políticas de Virgin Atlantic aquí: Virgin Atlantic Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.