Encuentra vuelos baratos en Sun Country Air

2 hr tarmack + de-icing

Ventajas: Very friendly staff.

Desventajas: There was a problem with the plane and rather than taking off at 6 as planned we didn't leave until 8am!!! Making us 2.5hrs late for our wedding in Cancun.

Ventajas: The people were nice and it felt like a quick flight.

Desventajas: There was no one at the check-in desk when I got to the airport and when someone called to ask when they would be there Sun Country said they come 2 hours before the flight. Giving people an hour to get through security and get to they're gates before boarding. I also should have looked at how much it would cost checking a bag($20) and all the additional costs that Sun Country has (seat: $7-$25).

Good flight

Ventajas: The flight was fine nothing special it’s good for getting you from a to b

Desventajas: The seats are small just like all airlines but no snacks were provided even though the plane was delayed 2 hours because of weather

Bag lag

Ventajas: New seats, pleasant crew

Desventajas: Flight was already an hour delayed which is understandable and unavoidable. What needs serious improvement and any airport/airline should not tolerate is delays from baggage handling services. Once we boarded we watched the baggage crew unload the last flights bags including USPS parcel cargo. Then our baggage had to be loaded. Sat on the plane for 50 mins before backing out of terminal. Complete lack of urgency on the part of the baggage handlers was very frustrating to many passengers.

Desventajas: Boarding was awful. Not enough personnel at check in—huge lines. Could not check in online before flight, so everyone had to get manually checked in.

Desventajas: No updates and it was delayed an hour then took a bus to the aircraft that was about 100 degrees while the driver texted. Terrible would never fly again on sun country