Opiniones de viajeros
Valoración general
8,1
Excelente
Basado en 201 opiniones
General
8,3
Embarque
8,3
Comodidad
8,3
Personal
8,5
Actividades
7,4
Comida
8,0
Ir al contenido
Valoraciones de viajeros sobre Air Astana
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Crew
Ventajas: Service
Opinión de
-
4,6
Flight attendants need to be more attentive
Ventajas: Price Travel kit
Desventajas: The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable.
Opinión de
-
6,6
Flight attendants need to be more attentive
Ventajas: Price Travel Kit Relatively new aircrafts
Desventajas: I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.
Opinión de
-
2,0
Desventajas: Flight delay and can't feedback the problem
Opinión de
-
8,8
Pilots did an amazing job
Ventajas: Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.
Desventajas: Absolutely full place, slow boarding.
Opinión de
-
7,6
Good pilots and crew.
Ventajas: Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly.
Desventajas: Don't like boarding by bus.
Opinión de
-
6,0
getting better
Ventajas: Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled.
Desventajas: check in counters
Opinión de
-
10,0Opinión de
-
8,6
Ventajas: Everything was fairly comfortable. Staff was friendly and attentive.
Desventajas: The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.
Opinión de
-
8,6
Legroom
Ventajas: Thank you for having enough legroom for someone taller. Makes life much easier
Desventajas: Weather delays, however nothing anyone can do about that
Opinión de
-
8,6
Ventajas: Flight attendants were really warm welcoming and benevolent. Food and drinks are good
Opinión de
-
8,8
Ventajas: Punctual, comfortable.
Desventajas: The transfer from international to domestic flights is not well signposted. It's also odd that even though it's the same building, you have to go outside, walk some minutes and then go back inside. At that time of the year it was quite cold outside!
Opinión de
-
10,0
Crew
Ventajas: Service
Opinión de
-
8,8
Pilots did an amazing job
Ventajas: Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.
Desventajas: Absolutely full place, slow boarding.
Opinión de
-
10,0Opinión de
-
8,6
Ventajas: Everything was fairly comfortable. Staff was friendly and attentive.
Desventajas: The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.
Opinión de
-
8,6
Legroom
Ventajas: Thank you for having enough legroom for someone taller. Makes life much easier
Desventajas: Weather delays, however nothing anyone can do about that
Opinión de
-
8,6
Ventajas: Flight attendants were really warm welcoming and benevolent. Food and drinks are good
Opinión de
-
8,8
Ventajas: Punctual, comfortable.
Desventajas: The transfer from international to domestic flights is not well signposted. It's also odd that even though it's the same building, you have to go outside, walk some minutes and then go back inside. At that time of the year it was quite cold outside!
Opinión de
-
6,6
Flight attendants need to be more attentive
Ventajas: Price Travel Kit Relatively new aircrafts
Desventajas: I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.
Opinión de
-
7,6
Good pilots and crew.
Ventajas: Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly.
Desventajas: Don't like boarding by bus.
Opinión de
-
4,6
Flight attendants need to be more attentive
Ventajas: Price Travel kit
Desventajas: The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable.
Opinión de
-
2,0
Desventajas: Flight delay and can't feedback the problem
Opinión de
-
6,0
getting better
Ventajas: Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled.
Desventajas: check in counters
Opinión de
Estado de vuelo
Mapa de rutas de Air Astana
Rutas de vuelo populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
280
Omsk
OMS
Astaná
TSE
279
Astaná
TSE
Omsk
OMS
114
Bakú
GYD
Astaná
TSE
218
Novosibirsk
OVB
Astaná
TSE
907
Almaty
ALA
Nueva Delhi
DEL
311
Almaty
ALA
Karaganda
KGF
908
Nueva Delhi
DEL
Almaty
ALA
312
Karaganda
KGF
Almaty
ALA
217
Astaná
TSE
Novosibirsk
OVB
917
Astaná
TSE
Estambul
IST
918
Estambul
IST
Astaná
TSE
316
Pavlodar
PWQ
Astaná
TSE
315
Astaná
TSE
Pavlodar
PWQ
334
Kzyl-Orda
KZO
Astaná
TSE
333
Astaná
TSE
Kzyl-Orda
KZO
336
Kostanai
KSN
Astaná
TSE
335
Astaná
TSE
Kostanai
KSN
314
Aktau
SCO
Astaná
TSE
313
Astaná
TSE
Aktau
SCO
113
Astaná
TSE
Bakú
GYD
983
Astaná
TSE
Atyrau
GUW
904
Ámsterdam
AMS
Atyrau
GUW
272
Yekaterinburg
SVX
Astaná
TSE
271
Astaná
TSE
Yekaterinburg
SVX
903
Atyrau
GUW
Ámsterdam
AMS
138
San Petersburgo
LED
Astaná
TSE
137
Astaná
TSE
San Petersburgo
LED
228
Pekín
PEK
Astaná
TSE
875
Almaty
ALA
Moscú
SVO
181
Atyrau
GUW
Aktau
SCO
982
Atyrau
GUW
Astaná
TSE
182
Aktau
SCO
Atyrau
GUW
876
Moscú
SVO
Almaty
ALA
227
Astaná
TSE
Pekín
PEK
978
Aktobe
AKX
Astaná
TSE
977
Astaná
TSE
Aktobe
AKX
996
Astaná
TSE
Almaty
ALA
144
Tyumen
TJM
Astaná
TSE
143
Astaná
TSE
Tyumen
TJM
208
Dubai
DXB
Astaná
TSE
207
Astaná
TSE
Dubai
DXB
883
Almaty
ALA
Atyrau
GUW
948
Fráncfort
FRA
Atyrau
GUW
884
Atyrau
GUW
Almaty
ALA
947
Atyrau
GUW
Fráncfort
FRA
869
Atyrau
GUW
Estambul
IST
870
Estambul
IST
Atyrau
GUW
922
Fráncfort
FRA
Astaná
TSE
921
Astaná
TSE
Fráncfort
FRA
250
Nueva Delhi
DEL
Astaná
TSE
979
Astaná
TSE
Uralsk
URA
980
Uralsk
URA
Astaná
TSE
911
Almaty
ALA
Estambul
IST
855
Almaty
ALA
Astaná
TSE
912
Estambul
IST
Almaty
ALA
104
Boryspil’
KBP
Astaná
TSE
249
Astaná
TSE
Nueva Delhi
DEL
103
Astaná
TSE
Boryspil’
KBP
345
Astaná
TSE
Ust-Kamenogorsk
UKK
346
Ust-Kamenogorsk
UKK
Astaná
TSE
881
Almaty
ALA
Uralsk
URA
882
Uralsk
URA
Almaty
ALA
910
Seúl
ICN
Almaty
ALA
873
Astaná
TSE
Moscú
SVO
888
Pekín
PEK
Almaty
ALA
874
Moscú
SVO
Astaná
TSE
124
Tashkent
TAS
Astaná
TSE
123
Astaná
TSE
Tashkent
TAS
897
Almaty
ALA
Dubai
DXB
887
Almaty
ALA
Pekín
PEK
941
Astaná
TSE
Londres
LHR
131
Almaty
ALA
Dushanbe
DYU
307
Almaty
ALA
Pavlodar
PWQ
301
Almaty
ALA
Ust-Kamenogorsk
UKK
132
Dushanbe
DYU
Almaty
ALA
308
Pavlodar
PWQ
Almaty
ALA
302
Ust-Kamenogorsk
UKK
Almaty
ALA
152
Bishkek
FRU
Astaná
TSE
151
Astaná
TSE
Bishkek
FRU
342
Shymkent
CIT
Astaná
TSE
Rutas de vuelo principales
Principales aeropuertos en los que opera Air Astana
- Aeropuerto Almaty (ALA)
- Aeropuerto Astana (TSE)
- Aeropuerto Bangkok Suvarnabhumi y otros aeropuertos (BKK)
- Aeropuerto Atyrau (GUW)
- Aeropuerto Moscú Sheremetyevo (SVO)
- Aeropuerto Shimkent (CIT)
- Aeropuerto Aktau (SCO)
- Aeropuerto Ko Samui (USM)
- Aeropuerto Estambul Ataturk y otros aeropuertos (IST)
- Aeropuerto Ust-Kamenogorsk (UKK)
- Aeropuerto Uralsk (URA)
- Aeropuerto Aktobe (AKX)
- Aeropuerto Kzyl-Orda (KZO)
- Aeropuerto Urumqi (URC)
- Aeropuerto San Petersburgo Pulkovo (LED)
Información de contacto de Air Astana
- KC Código IATA
- +7 7172 58 44 77 Llamar
- airastana.com Visitar
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.
