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Helpful staff especially with disabled access.

Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water.

Crew was friendly.

Delayed two hours, cramped seating, nickel and diming on anything possible .

It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time.

I’m fed up with that bloody music when they land.

All was poor the way your stuff talking in Greece extra charging it's so shame for your company

Flight was on time. Flexible crew criteria with baggage , as it was half empty

2,20€ for 0,5 liter of water is really expensive

Short flight and pilot seemed very comfortable during turbulence

Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated..

Long delay

El grupo de cabina muy divertido :)

Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet.

My small bag from Napoli to Barcelona,I pay 47 euros.Even from Miami to Napoli with two Big luggage was free

As above

No vegan option in food Flight delayed as usual for Easyjet

Delay at departure one hour, long queues in Luton at passport control

The stay

Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough

It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time.

I’m fed up with that bloody music when they land.

Everything… crew and pilot was polite! Easy flight was comfortable…

Nothing

There was nothing great about Ryan air. We flew with Flybe on the way back and it was a much better experience

Very disappointed with Ryanair and lack of communication from kayak regarding the checking in process. This was our first time to Europe and we booked a last minute trip to Dublin. We arrived at the airport 3 hours in advance to check in and allow time for navigation. We waited in line for an hour only to know that we were either supposed to check in online or upstairs at the airport. We had 4 minutes to check in when we got to the front desk. Staff was incredibly useless and did not assist whatsoever. We had to logon the airport WiFi and watch the video then missed the checkin by 1 minute. This is absolutely unacceptable. We were then directed to another service department for a 55 pound charge each! Which was the same as our original flight. I did not receive any notification email to check in ahead of time. This was a very stressful time for my traveling partner and I and do not feel obliged to be paying the consequences given the circumstances. I am hoping kayak will honor us as loyal customers and reimburse us for these unforseeabke fees. This would be greatly appreciated. I can provide receipt and documentation if needed. Thanks

The actual flight was smooth and without problems.

Staff was rude and condescending at the check-in desk. They seemed unwilling to answer clarifying questions. Same staff members seemed unhappy to be there as passengers boarded flight.

It was 2h late Seats are not reclinable

Nada especial

Retrasos

Personal simpático el vuelo salió tarde

No probé comida asientos estrecho separados de la pareja

Personal atento y vuelo con retraso

The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!

The crews not nice!

We wait a long time to board!

The actual flight was smooth and without problems.

Staff was rude and condescending at the check-in desk. They seemed unwilling to answer clarifying questions. Same staff members seemed unhappy to be there as passengers boarded flight.

We got to our destination. Our bags arrived at our destination.

1. Despite a delay of over 3 hours, RyanAir provided neither reimbursement nor meal vouchers, despite both being required by EU law. 2. Our boarding passes said, "if your flight is cancelled or delayed for at least two hours, ask at the ticket counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance." When we learned the flight would be delayed 2+ hours, we followed these directions; the gate agents told us, quite dismissively, that it applied only in case of a 3-hour delay. After wrestling with NAP's snail-pace wifi, I found the relevant text on the RyanAir website and showed it to a gate agent. She said her supervisor had told her that it had to be a delay of 3 hours but that she would check with her. I never heard from her again. It became a moot point when the flight was delayed more than 3 hours. Even then, the gate agents did none of the things the text said they were supposed to do. 3. The gate agents were not RyanAir employees, and it seemed RyanAir did not communicate with them in a helpful way. Independent of this, though, they were also just not competent. Here are some other things that happened: - About 2 hours after the scheduled departure, despite there being no plane at the gate, one of the gate agents started the boarding process. He let about 30-40 people into the holding pen; then a passenger pointed out that the delay had increased another hour. The passengers in the holding pen had to stay in there (one asked to leave to use the restroom and the gate agent told him he would have to surrender his passport while he was gone). - Once the 3-hour delay was posted, they started handing out gate check tags like candy. It was unclear why; perhaps they thought it would soothe the passengers' anger. We did not request one then. When we boarded, my wife asked for one. The gate agent did not even acknowledge her request (despite still having a good number left). - When the plane did arrive, the passengers in the holding pen rushed the door of the jetway. About 15 made it into the jetway (and, I guess, onto the plane) before a gate agent shouted at everyone to stop, ran over, and closed the jetway doors. 4. In other news... passengers were loud and rude. When the delay was first posted, they formed an angry mob around the gate agents and yelled questions that could have been answered by reading the monitor. Half of them had their seat belts off and were standing as soon as the plane landed. The whole row behind me was so loud I couldn't hear the music coming form my earbuds. The guy behind me pushed me as we were getting off the plane because he thought I wasn't going fast enough. Needless to say, no one should ever fly RyanAir.

Puntual, lowcost, todo correcto.

No hay wifi en el avion, no hay entretenimiento, asientos duros y separados de mi mujer. Precios de comida caros.

The actual flight was smooth and without problems.

Staff was rude and condescending at the check-in desk. They seemed unwilling to answer clarifying questions. Same staff members seemed unhappy to be there as passengers boarded flight.

The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!

Nothing

Badly delayed with no explanation. Never flying RyanAir again.

All was poor the way your stuff talking in Greece extra charging it's so shame for your company

Cheap

They didn’t turn the cabin lights off on a 11 pm flight!

Helpful staff especially with disabled access.

Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water.

Tuvimos 2 horas y cuarto de retraso. Atención al pasajero: cero. Solo una sincera disculpa del comandante del avión.

Incapaces de ser puntuales. Una hora de retraso.

Flight was on time. Flexible crew criteria with baggage , as it was half empty

2,20€ for 0,5 liter of water is really expensive

Short flight and pilot seemed very comfortable during turbulence

Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated..

Slick boarding. Smooth landing.

Hard seat.

EasyJet is always a good option. Baggage is included which is not common these days among small airlines. Flight attendants are very friendly.

Punctuality!!!!

Crew can be a bit annoying

Delay at departure one hour, long queues in Luton at passport control

Personal simpático el vuelo salió tarde

No probé comida asientos estrecho separados de la pareja

good value for price.

disorganized boarding, charged me another 57 euro on top of the extra i paid for priority boarding with 2 carry-on. my luggage fit the size but "stuck" out a little so the staff charged me for over-sized.

Personal atento y vuelo con retraso

The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!

Crew were lovely and the seat space was good, although we were on an exit row which gives a bit more anyway. Slick exit on landing.

You can’t control children on flights but when you get one kicking the back of th seat, well you wish there was a child free seating area!

Delay at departure one hour, long queues in Luton at passport control

No vegan option in food Flight delayed as usual for Easyjet

Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag.

No snack, no entertainment, and a charge for water.

Personal atento y vuelo con retraso

.

Everything… crew and pilot was polite! Easy flight was comfortable…

Nothing

Crew was friendly.

Delayed two hours, cramped seating, nickel and diming on anything possible .

Everything… crew and pilot was polite! Easy flight was comfortable…

Nothing

The stay

Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough

.

Personal atento y vuelo con retraso

Good but not the delay

The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money.

Short flight and pilot seemed very comfortable during turbulence

Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated..

Leg space

Flight cancelled and replacement flight delayed, no offer of food or compensations

Incapaces de ser puntuales. Una hora de retraso.

Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!

Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight.

The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all.

Crew were amazing.

Huge queues for security at Budapest airport that stretched to the front doors of the terminal, followed by terrible gate facilities in a warehouse structure in the middle of the runway away from the terminal building. Flight delayed by 40mins but no information shared with passengers who were standing in the queue with no access to facilities or any information about how long the delay would be. Flight itself was (eventually) fine but not encouraged to fly easyjet again from Budapest if it can be avoided.

No vegan option in food Flight delayed as usual for Easyjet

Delay at departure one hour, long queues in Luton at passport control

Plane was comfortable and not too full.

Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux.

It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time.

I’m fed up with that bloody music when they land.

There was nothing great about Ryan air. We flew with Flybe on the way back and it was a much better experience

Very disappointed with Ryanair and lack of communication from kayak regarding the checking in process. This was our first time to Europe and we booked a last minute trip to Dublin. We arrived at the airport 3 hours in advance to check in and allow time for navigation. We waited in line for an hour only to know that we were either supposed to check in online or upstairs at the airport. We had 4 minutes to check in when we got to the front desk. Staff was incredibly useless and did not assist whatsoever. We had to logon the airport WiFi and watch the video then missed the checkin by 1 minute. This is absolutely unacceptable. We were then directed to another service department for a 55 pound charge each! Which was the same as our original flight. I did not receive any notification email to check in ahead of time. This was a very stressful time for my traveling partner and I and do not feel obliged to be paying the consequences given the circumstances. I am hoping kayak will honor us as loyal customers and reimburse us for these unforseeabke fees. This would be greatly appreciated. I can provide receipt and documentation if needed. Thanks

Cheap

They didn’t turn the cabin lights off on a 11 pm flight!

Personal atento y vuelo con retraso

Puntual, lowcost, todo correcto.

No hay wifi en el avion, no hay entretenimiento, asientos duros y separados de mi mujer. Precios de comida caros.

The actual flight was smooth and without problems.

Staff was rude and condescending at the check-in desk. They seemed unwilling to answer clarifying questions. Same staff members seemed unhappy to be there as passengers boarded flight.

good value for price.

disorganized boarding, charged me another 57 euro on top of the extra i paid for priority boarding with 2 carry-on. my luggage fit the size but "stuck" out a little so the staff charged me for over-sized.

We got to our destination. Our bags arrived at our destination.

1. Despite a delay of over 3 hours, RyanAir provided neither reimbursement nor meal vouchers, despite both being required by EU law. 2. Our boarding passes said, "if your flight is cancelled or delayed for at least two hours, ask at the ticket counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance." When we learned the flight would be delayed 2+ hours, we followed these directions; the gate agents told us, quite dismissively, that it applied only in case of a 3-hour delay. After wrestling with NAP's snail-pace wifi, I found the relevant text on the RyanAir website and showed it to a gate agent. She said her supervisor had told her that it had to be a delay of 3 hours but that she would check with her. I never heard from her again. It became a moot point when the flight was delayed more than 3 hours. Even then, the gate agents did none of the things the text said they were supposed to do. 3. The gate agents were not RyanAir employees, and it seemed RyanAir did not communicate with them in a helpful way. Independent of this, though, they were also just not competent. Here are some other things that happened: - About 2 hours after the scheduled departure, despite there being no plane at the gate, one of the gate agents started the boarding process. He let about 30-40 people into the holding pen; then a passenger pointed out that the delay had increased another hour. The passengers in the holding pen had to stay in there (one asked to leave to use the restroom and the gate agent told him he would have to surrender his passport while he was gone). - Once the 3-hour delay was posted, they started handing out gate check tags like candy. It was unclear why; perhaps they thought it would soothe the passengers' anger. We did not request one then. When we boarded, my wife asked for one. The gate agent did not even acknowledge her request (despite still having a good number left). - When the plane did arrive, the passengers in the holding pen rushed the door of the jetway. About 15 made it into the jetway (and, I guess, onto the plane) before a gate agent shouted at everyone to stop, ran over, and closed the jetway doors. 4. In other news... passengers were loud and rude. When the delay was first posted, they formed an angry mob around the gate agents and yelled questions that could have been answered by reading the monitor. Half of them had their seat belts off and were standing as soon as the plane landed. The whole row behind me was so loud I couldn't hear the music coming form my earbuds. The guy behind me pushed me as we were getting off the plane because he thought I wasn't going fast enough. Needless to say, no one should ever fly RyanAir.