Encuentra vuelos baratos de Naples a Santa Cruz de Tenerife (NAP - TCI)

Nos cobraron 110 euros por un check in en el aeropuerto sin que se nos haya avisado

Everything… crew and pilot was polite! Easy flight was comfortable…

Nothing

There was nothing great about Ryan air. We flew with Flybe on the way back and it was a much better experience

Very disappointed with Ryanair and lack of communication from kayak regarding the checking in process. This was our first time to Europe and we booked a last minute trip to Dublin. We arrived at the airport 3 hours in advance to check in and allow time for navigation. We waited in line for an hour only to know that we were either supposed to check in online or upstairs at the airport. We had 4 minutes to check in when we got to the front desk. Staff was incredibly useless and did not assist whatsoever. We had to logon the airport WiFi and watch the video then missed the checkin by 1 minute. This is absolutely unacceptable. We were then directed to another service department for a 55 pound charge each! Which was the same as our original flight. I did not receive any notification email to check in ahead of time. This was a very stressful time for my traveling partner and I and do not feel obliged to be paying the consequences given the circumstances. I am hoping kayak will honor us as loyal customers and reimburse us for these unforseeabke fees. This would be greatly appreciated. I can provide receipt and documentation if needed. Thanks

Cheap

They didn’t turn the cabin lights off on a 11 pm flight!

So many delays, we’ve spent nearly 12 hours waiting in airports and are stuck in Casablanca..

Some crew members were rude, they didn’t help paddy that needed help (lifting suitcases), they were impatient. The ground team didn’t know how to print the proper ticket.....

TVs did not work, no wifi available. Seats were cramped and staff was rude.

Rude crew! No vegetarian option.

Nothing

Badly delayed with no explanation. Never flying RyanAir again.

Price was good.

Non stop talking regarding selling you food and drinks. Then perfume and jewelry, then scratch off tickets. Then donate to a kids charity. No magazine in my seat to see what food or drink options they had . No seats even had a space for a mag or your iPad. Seat pretty uncomfortable.

It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time.

I’m fed up with that bloody music when they land.

All was poor the way your stuff talking in Greece extra charging it's so shame for your company

Straightforward flight. I feel like I would fly with vueling again but from a different airport.

It was delayed by 30/40 minutes and the price was quite expensive (but that was probably my fault)

Good but not the delay

The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money.

Lo mejor del vuelo fue el trato del personal.

Nada que comentar.

Short flight and pilot seemed very comfortable during turbulence

Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated..

There was nothing great about Ryan air. We flew with Flybe on the way back and it was a much better experience

Very disappointed with Ryanair and lack of communication from kayak regarding the checking in process. This was our first time to Europe and we booked a last minute trip to Dublin. We arrived at the airport 3 hours in advance to check in and allow time for navigation. We waited in line for an hour only to know that we were either supposed to check in online or upstairs at the airport. We had 4 minutes to check in when we got to the front desk. Staff was incredibly useless and did not assist whatsoever. We had to logon the airport WiFi and watch the video then missed the checkin by 1 minute. This is absolutely unacceptable. We were then directed to another service department for a 55 pound charge each! Which was the same as our original flight. I did not receive any notification email to check in ahead of time. This was a very stressful time for my traveling partner and I and do not feel obliged to be paying the consequences given the circumstances. I am hoping kayak will honor us as loyal customers and reimburse us for these unforseeabke fees. This would be greatly appreciated. I can provide receipt and documentation if needed. Thanks

The stay

Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough

Cheap

They didn’t turn the cabin lights off on a 11 pm flight!

All was poor the way your stuff talking in Greece extra charging it's so shame for your company

Nothing

Badly delayed with no explanation. Never flying RyanAir again.

They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is

It was on time as always

Price was good.

Non stop talking regarding selling you food and drinks. Then perfume and jewelry, then scratch off tickets. Then donate to a kids charity. No magazine in my seat to see what food or drink options they had . No seats even had a space for a mag or your iPad. Seat pretty uncomfortable.

El personal de abordo un encanto y muy profesional.

Vuelo dos o tres veces al año de España a China y viceversa, he volado en diferentes compañías y en cuanto a la comida ha sido la peor con diferencia a todas las demás.

Nothing, it was awful

They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!

Caballo ganador

Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests.

The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too.

Tuvimos 2 horas y cuarto de retraso. Atención al pasajero: cero. Solo una sincera disculpa del comandante del avión.

El grupo de cabina muy divertido :)

The airline was terrific, despite being delayed we really did board and arrive at our destination in quite good time. The Italian stewardesses were absolutely charming and offered their services extensively.

Loved that me and my travel conpanion go to sit beside one another, and somehow we’re at the very front of the plane together in seats 1B & 1C Prime location. Overall had a very pleasant experience with Vueling 10/10 would fly with again.

Assigned exit seats to us

Rude staff, grabbed my shoulder to ask a question instead of just asking verbally, not allowing us to bring carry on bag, etc.

Nothing

Badly delayed with no explanation. Never flying RyanAir again.

Everything… crew and pilot was polite! Easy flight was comfortable…

Nothing

Cheap

They didn’t turn the cabin lights off on a 11 pm flight!

price time of flight

unable to choose your seat free expensive tea and coffee and others

Lo mejor del vuelo fue el trato del personal.

Nada que comentar.

Short flight and pilot seemed very comfortable during turbulence

Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated..

Assigned exit seats to us

Rude staff, grabbed my shoulder to ask a question instead of just asking verbally, not allowing us to bring carry on bag, etc.

Long delay

Las azafatas de Iberia son unas mujeres mayores que atienden a las paradas, sin groseras, torpes y mal arregladas

La grosería vdel servicio femenino

Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests.

The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too.

Arriving at my destination, safe, sound and on-time.

The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous.

Nothing, it was awful

They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!

All was poor the way your stuff talking in Greece extra charging it's so shame for your company

It was on time as always

The stay

Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough

Everything… crew and pilot was polite! Easy flight was comfortable…

Nothing