Encuentra vuelos baratos de Madrid a Londres-Heathrow

Ventajas: Bigger plane than I was expecting. Had I known that I would have upgraded to a better seat. I was just expecting a tiny puddle jumper so this was a nice surprise. Crew were nice, offered food/drinks but I didn't want to buy any.

Desventajas: The plane had inseat screens but they said that licensing agreements prevented them from offering any video, games or news selections on a 2.5hr flight. The Pilot said he would turn on the in-flight navigator but it never did work, so I'm not sure what happened there. No internet connection in their fleet yet either. Clearly, this is a first world problem and I would still fly BA. But it's also 2017 and these features aren't "new"; I remember having in-flight entertainment back in the early 2000's on Delta flights in the US, so I'm not sure why it's taking more premium airlines so long to catch up.

Desventajas: old plane, no entertainment, had to pay for non alcohol drinks

Desventajas: We Flew business class. Very ordinary.

Ventajas: Clase club muy cómoda, tripulación simpatiquísima, atenta y amable.

Desventajas: el sándwich que sirvieron no estuv bueno.

Ventajas: Crew was very friendly. Seat a pretty comfortable.

Ventajas: Seats super comfy

Desventajas: Wider seats,

Ventajas: The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight.

Desventajas: Nothing

Desventajas: We had three legs on our trip and had to work with Cust Srv at each airport for the next flight

Ventajas: Usual BA welcome

Desventajas: Luckily the plane was delayed as my incoming flight was slightly delayed and BA had booked me on flights that take 40 minutes to get between gates I had to run. From there the delay grew as seems to be typical of BA at the moment. Also by the time the trolley made it to me there was only one sandwich choice left.

Ventajas: We did not go to Madrid due to BA's IT problems. Could not find an alternative flight.

Ventajas: Cabin crew was nice and accommodating for passengers

Desventajas: Lack of leg room

Desventajas: The seat did not recline, a bit ridiculous for a plane that size

Ventajas: Nothing

Desventajas: They forced us to check our bags at the gate even though we had an international connection to make in London--to continue flying to Chicago. As a result, we had to go through customs and security in London, and would have most definitely missed our connecting flight back home to the States if not for a woman in customs at Heathrow who let us cut to the front of the line. I will never fly Iberia again and will be lodging a formal complaint.

Desventajas: Food could have been better.

Ventajas: Crew was very attentive and cabin was clean . There was no entertainment so I gave that question a 3 star not that it was bad.

Desventajas: Can’t think of anything I didn’t like

Desventajas: Boarding process could be improved a little. In general boarding, passengers seated in the back of the plane should board first to avoid clogging in the aisle.

Ventajas: Flight was on time, food was good, service was great Good entertainment

Ventajas: Large plane operated by Iberia

Desventajas: Uninspiring food

Ventajas: Clase club muy cómoda, tripulación simpatiquísima, atenta y amable.

Desventajas: el sándwich que sirvieron no estuv bueno.

Ventajas: el servicio de las aeromozas, súper amables

Desventajas: el avión se veía descuidado

Ventajas: Whenever they transferred me to Iberia airways

Desventajas: Departure ticket problem (they were never issued) - delayed flight from Madrid to London -missed my connection -delayed flight from London to atl -sadistic and uninformed staff at the London airport, they literally laughed at my face! -stuck in D.C. For the night because there are no more connections to atl due to (again) delayed flight. -outdated aircraft. -no available internet -not even phone chargers. Never will fly with British airways or buy ticket through kayak.

Ventajas: I liked the ability to check in online. Check in staff could be a little bit friendlier. Flight crew were fairly pleasant. Entertainment on board was excellent.

Desventajas: I disliked the fact that when I tried to download my boarding pass on to my BA app, it told me there appeared to be an issue with at least one of my travelling documents when this was absolutely incorrect (was travelling with a valid British passport). I had no problems whatsoever at the airport at the check in counter. Also, the boarding gate was slightly chaotic. Most people didn't know which queue to join at the boarding gate. Some form of clear explanation when you arrive at the boarding gate would be helpful.

Ventajas: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Ventajas: The very kind staff. The very edible food. The excellent Aircraft. Arrivals on time.

Desventajas: Can't think of anything.

Ventajas: Seats were great

Desventajas: No free entertainment

Desventajas: Flight delayed & on a 2+ hr flight you don’t give anything free to drink. What a sorry airline. Not even human.

Ventajas: I like that the staff was very kind, accommodating and professional.

Ventajas: Stewardesses were very friendly and helpful. Moved us to a row with empty seats so we could have more room!

Desventajas: Food

Ventajas: Got us (but not our bags) to Seattle. Wanted ro charge for water--are you kidding me??

Desventajas: Abysmally awful customer service--way beyond rude and not at all helpful.

Desventajas: Wasn't entertainment...no big deal, I just gave it a no stars because of that

Ventajas: El servicio del personal es el mejor, el entretenimiento también es de primer nivel, a pesar de que el vuelo venía casi lleno siempre estuve cómodo.

Desventajas: Hubo un retraso de una hora y media para poder abordar, sería lo único negativo, pero estas cosas pasan siempre.

Desventajas: Wasn't entertainment...no big deal, I just gave it a no stars because of that

Ventajas: Everything was great

Desventajas: Not much space. Seats were too narow.

Ventajas: One of the staff members at the gate was very courteous and kind when we were late to the counter.

Desventajas: At the check-in counter, there were two lines. One that showed Madrid and one for last minute flights. It appeared to be the same line where others were waiting for flights that left at the same time. We were standing in line for 25 minutes for check in before being told it was the wrong line. There was a charge even beverages, which was unexpected.

Ventajas: The plane is comfortable and clean. Crew amiable and efficient.

Desventajas: Not even complementary water was offered on a 2-hour flight. No entertainment at all. The difference with low-cost companies is narrowing.

Ventajas: Usual BA welcome

Desventajas: Luckily the plane was delayed as my incoming flight was slightly delayed and BA had booked me on flights that take 40 minutes to get between gates I had to run. From there the delay grew as seems to be typical of BA at the moment. Also by the time the trolley made it to me there was only one sandwich choice left.

Ventajas: Felt room in spite of being in coach. Friendly flight attendants.

Desventajas: Nothing.

Ventajas: One of the staff members at the gate was very courteous and kind when we were late to the counter.

Desventajas: At the check-in counter, there were two lines. One that showed Madrid and one for last minute flights. It appeared to be the same line where others were waiting for flights that left at the same time. We were standing in line for 25 minutes for check in before being told it was the wrong line. There was a charge even beverages, which was unexpected.

Ventajas: Bigger plane than I was expecting. Had I known that I would have upgraded to a better seat. I was just expecting a tiny puddle jumper so this was a nice surprise. Crew were nice, offered food/drinks but I didn't want to buy any.

Desventajas: The plane had inseat screens but they said that licensing agreements prevented them from offering any video, games or news selections on a 2.5hr flight. The Pilot said he would turn on the in-flight navigator but it never did work, so I'm not sure what happened there. No internet connection in their fleet yet either. Clearly, this is a first world problem and I would still fly BA. But it's also 2017 and these features aren't "new"; I remember having in-flight entertainment back in the early 2000's on Delta flights in the US, so I'm not sure why it's taking more premium airlines so long to catch up.

Ventajas: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Desventajas: Space is very tight with BA A380 2-3-2 biz class.

Ventajas: We did not go to Madrid due to BA's IT problems. Could not find an alternative flight.

Desventajas: In flight entertainment system was never turned on and had to pay for any food or drinks, even water.

Ventajas: Seats were great

Desventajas: No free entertainment

Desventajas: Boarding process could be improved a little. In general boarding, passengers seated in the back of the plane should board first to avoid clogging in the aisle.

Ventajas: We did not go to Madrid due to BA's IT problems. Could not find an alternative flight.

Desventajas: THE FLIGHT WAS CANCELED. I HAD TO MAKE CHANGES FOR MYSELF AND PARTNER. THE CHANGES REQUIRED ME TO CHANGE TO FROM A BRITISH AIRWAYS FLIGHT TO AN AMERICAN AIRLINES FLIGHT. MY TIME FRAME WAS EXTREMELY TIGHT SO THAT I COULD MAKE THE FLIGHT FROM MADRID TO CHARLOTTE AND ON TO DENVER. FINNAIR REPRESENTATIVES WERE NOT HELPFUL. FINNAIR DIRECTED ME TO GO TO THE IBERIA DESK WHO ASSISTED ME WITH THE PROCESS TO FLY AMERICAN AIRLINES FLIGHT.

Ventajas: I liked the ability to check in online. Check in staff could be a little bit friendlier. Flight crew were fairly pleasant. Entertainment on board was excellent.

Desventajas: I disliked the fact that when I tried to download my boarding pass on to my BA app, it told me there appeared to be an issue with at least one of my travelling documents when this was absolutely incorrect (was travelling with a valid British passport). I had no problems whatsoever at the airport at the check in counter. Also, the boarding gate was slightly chaotic. Most people didn't know which queue to join at the boarding gate. Some form of clear explanation when you arrive at the boarding gate would be helpful.

Ventajas: I like that the staff was very kind, accommodating and professional.

Ventajas: The flight staff was great. We had lots of food and yummy snacks. I loved being served tea not once but twice! They took good care of us on a long boring flight.

Desventajas: Not enough movies to choose from. I couldn't find any that I liked except kids shows... a couple chic flicks would have been nice in the mix.

Ventajas: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Ventajas: Entertainment

Desventajas: 3 hour delay

Ventajas: The seats assigned.

Ventajas: I have to rate British Airways as a 10 out of 10 in almost all categories...comfort of the plane, food and service, boarding, notifications, crew, etc. In particular, the long haul flight from London to Seattle everything was truly top notch!

Desventajas: Their baggage handlers damaged several parts on my checked-in luggage...three zipper pulls and one clasp. What are they doing with the bags? How can they damage so many things in one fell swoop? This is a good quality Atlantic suitcase. Also, on the short flights, in this case Madrid to London, they are now charging for EVERYTHING...even water and coffee. They said it was a new policy as of 1/1/2018.

Ventajas: Bigger plane than I was expecting. Had I known that I would have upgraded to a better seat. I was just expecting a tiny puddle jumper so this was a nice surprise. Crew were nice, offered food/drinks but I didn't want to buy any.

Desventajas: The plane had inseat screens but they said that licensing agreements prevented them from offering any video, games or news selections on a 2.5hr flight. The Pilot said he would turn on the in-flight navigator but it never did work, so I'm not sure what happened there. No internet connection in their fleet yet either. Clearly, this is a first world problem and I would still fly BA. But it's also 2017 and these features aren't "new"; I remember having in-flight entertainment back in the early 2000's on Delta flights in the US, so I'm not sure why it's taking more premium airlines so long to catch up.

Ventajas: Flight was on time, food was good, service was great Good entertainment

Ventajas: El servicio del personal es el mejor, el entretenimiento también es de primer nivel, a pesar de que el vuelo venía casi lleno siempre estuve cómodo.

Desventajas: Hubo un retraso de una hora y media para poder abordar, sería lo único negativo, pero estas cosas pasan siempre.

Ventajas: Stewardesses were very friendly and helpful. Moved us to a row with empty seats so we could have more room!

Desventajas: Food

Ventajas: Large plane operated by Iberia

Desventajas: Uninspiring food