Encuentra vuelos baratos de Emiratos Árabes Unidos a Madrid Adolfo Suárez Madrid-Barajas

El trayecto de Ankara a Estambul se retrasó, y es difícil en ese aeropuerto hacer una conexión con tan poco margen. Muchos agobios para conectar con el vuelo a Berlín.

Always on time and prices

Nothing

On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred.

Comfortable flight

No food

Everything was ok

No fresh bread

En general, todo muy bien

Todo bien

Nothing

Airline made no attempt to rectify the situation. 9 hour delay on a 1 hour flight?!!

Crew on floor and boardind

Very hot in the plane

Delayed flight from Jeddah as usual.

Overall it was an ok night flight. language handling.

Delays with taking off, arriving late. No entertainment.

When checking in, was offered seat at the emergency exit, without asking. Boarding was quick and service on plane excellent.

The crew was very friendly and the food was good. The entertainment options had too much variety with relatively new movies available.

The furniture and general interior of the plane was too old and used. Lots of things that don’t work or are loose. The in-flight entertainment had too many useless interruptions for announcements.

crew was RUDE!!

The entertain monitor did not work. It was rebooted twice with no luck

All are okay

Nothing majer Food is simple - sandwich

Seating too tight and close three people sit there arm on each other because no room similarly distance between row is also close food tray falls over

The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that

Nothing comes up to my mind

Same

Air conditioning didn't work!!

Food was good. Able to get lots of water. Wide variety of movies/TV shows. Was happy with the service overall. Would compare them to Delta for international flights.

Announcements weren't always clear but didn't really matter.

Nothing

As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case.

The flight was ok

My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

El trayecto de Ankara a Estambul se retrasó, y es difícil en ese aeropuerto hacer una conexión con tan poco margen. Muchos agobios para conectar con el vuelo a Berlín.

On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred.

Going through 3 security checks was cumbersome and gate information was incorrect otherwise great service.

It was a smooth flight, did not even wait for my luggage on arrival, fast service, keep up the good work. Thank you.

Nothing really. Thank you.

Departed at 1310 o e hour late and all that time insid the plane

Flight was scheduled to depart at 2200 actually took off 2310

What we liked about this flight was, for such a short flight you get a meal. Staff on board were great also.

Our grievance is with ground crew at BEY airport and AMM. 1 piece of lugagge was left in AMM though it was checked connecting from our previous flight. Upon arrival we were told they would contact us. After a long back and forth as we did not have a local number, they tried to dismiss us by saying someone would whatsapp us to let us know when the luggge has arrived. SPOILER ALERT: they never did. We insisted on finding out more and after being pressed they admitted they had received a note from AMM airport that the piece of luggage would arrive in the next flight (5 hours later). We returned later on and found we needed a special permit at BEY airport, only the person on the piece of luggage was allowed back in. Upon receiving the permit, staff continued to press for a name of who confirmed the luggage was there, we told them they had confirmed earlier. I was allowed inside and found the piece of luggage still on the belt though the flight had landed 3 hours earlier and the carousel was being used for another flight. Apparently they don’t bother to check or act on the messages until the end of the day. Finally, we had to argue to be compensated and received $30 USD for our troubles even though they should have offered this as standard practice.

Plan was full but loading of passengers and most importantly managing their hand luggage was incredibly efficient and timely.

Overall a great experience

Flight was later Seats are not comfortable

The over crowded airport and and bad management gave bribery to pass the crowed a chance

Needs management ful review and big changes

El trayecto de Ankara a Estambul se retrasó, y es difícil en ese aeropuerto hacer una conexión con tan poco margen. Muchos agobios para conectar con el vuelo a Berlín.

The flight was on time and pilots provided on time updates.

Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it.

Friendly staff. Comfortable plane

Delayed but only 15 min

Easy smooth boarding. Peaceful flight.

But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport

When checking in, was offered seat at the emergency exit, without asking. Boarding was quick and service on plane excellent.

Delayed flight from Jeddah as usual.

Departed at 1310 o e hour late and all that time insid the plane

The flight was late

Easy check-in with great allowances for hand baggage and checked baggage.

Flight was delayed slightly but probably not the fault of the airline.

I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest.

Friendly staff. Comfortable plane

Delayed but only 15 min

Always on time

Nothing

The flight was on time and pilots provided on time updates.

Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it.

I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest.

Always on time and prices

Nothing

The flight was ok

My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

Nothing

As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case.

Always on time and prices

Nothing

The flight was ok

My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

Easy smooth boarding. Peaceful flight.

But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport