Encuentra vuelos baratos de Ciudad de México a España

Ventajas: the crew was very gentle.

Desventajas: I could not get my chair in a more confortable position to sleep, it did not work. Because of that my 6 hour and a half trip was very long and unconfortable and i ended up with pain in my lower back.

Desventajas: Había pagado por un asiento con más espacio pero no fue concedido sino hasta realizar la queja .

Ventajas: i coul not take the flight becuase this agency changed all my itinerary

Ventajas: Decent on flight entertainment

Desventajas: 1 hour delay in the flight

Ventajas: Great service, a lot of legroom

Desventajas: Not really happy about the food choices

Ventajas: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Desventajas: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

Desventajas: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Ventajas: La atencion del personal a bordo

Desventajas: El retraso del vuelo

Desventajas: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Ventajas: Crew's hospitality, good music, good destination material, terminal info, good system overall

Desventajas: Less legroom, storage space, bad food, few movie options.

Desventajas: Turn the lights on early making it hard to sleep

Ventajas: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Desventajas: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Ventajas: Service efficiency.

Ventajas: The plane was on time and staff on the plane where nice

Desventajas: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.

Desventajas: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Ventajas: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Desventajas: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Ventajas: I really like this airline

Desventajas: The crew were all very nice

Desventajas: The request for Wheel Chair at London was never registered...Had to run around with impaired leg on a short connection (1.5 hours). The service for Wheelchair request not being honored saying that there was no such request.

Ventajas: Not enough information

Desventajas: The flight times went explained properly very missleading

Ventajas: Ground crew very responsive to needs

Desventajas: non existing beverage service on a two and one half hour flight :(

Ventajas: La atención del personal a bordo

Desventajas: Los retrasos

Ventajas: La puntualidad, la documentación y proceso de traslado en las escalas

Desventajas: El sabor de la comida y los pocos espacios entre asientos y para maletas

Ventajas: La atencion del personal a bordo

Desventajas: El retraso del vuelo

Ventajas: Fair space

Desventajas: Head steward with an attitude

Ventajas: I liked the entertainment center and the staff service

Desventajas: They don’t put something to eat between meals Like other airlines that you could get up and grab

Ventajas: La atención, el espacio entre asientos

Desventajas: Pesimo servicio de asistentes de vuelo! Una cara de mal humor !

Desventajas: NA

Ventajas: Good

Desventajas: Nothing

Ventajas: The service

Desventajas: The food.

Desventajas: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Ventajas: Best airline in the business quick efficient and outstanding service What else can you say

Ventajas: Service and hospitality. On dot service with no major delays.

Desventajas: It was one hour late leavinh

Ventajas: I loves the pilot. He seemed to love his job and would make a couple funny jokes every time he spoke on the speakers and I never see that. Loved him and his landing was the only one not giving me any ear aches.

Desventajas: Flight attendant missed couple lines of food and after letting them know instead of bringing the cart back they were tossing the entire plate on top of the head of the other passengers. One of them fell of right on one of the passengers. The second thing that irritates me is that one of the flight attendant approached me and was asking if I want chicken beef or pasta and I said chicken and she was like that is not an option in a very rude tone as of I am dumb or deaf of some sort. The other passengers also confirmed that they heard she did say that chicken was an option She could’ve nicely said it or apologized for telling an option that doesn’t exist. Instead she was giving an really bad attitude about it. Very irritated

Ventajas: Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!

Ventajas: The staff are friendly

Desventajas: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..

Ventajas: La atencion del personal a bordo

Desventajas: El retraso del vuelo

Ventajas: Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?

Ventajas: Nada..!

Desventajas: Perdi mi conexion y un vuelo posterior por culpa de una demora por mantenimiento

Desventajas: So Late

Ventajas: We arrived at our destination eventually.

Desventajas: Probably one of the most tedious flights of my life. Unexplained delays while sitting on the tarmac and not allowed to get up to go the bathroom because “we could be leaving any minute”. Repeated indications that we were cleared to move, and then no movement for another 15 minutes before assuring us they were cleared to move. Everything about this airline, from check-in to boarding to taxiing to deplaning to baggage claim felt like it took 60-80% longer than it had to, with no real customer service to be found. This is an airline that does nothing more than provide passengers with a way of getting from point A to point B, eventually; getting there on time, or in comfort, was clearly a luxury their airline was not positioned to deliver. First and last time flying Aeromexico, especially with Internet, Volaris, and other carriers plowing the same routes.

Ventajas: i coul not take the flight becuase this agency changed all my itinerary

Ventajas: El servicio en general es bueno

Desventajas: Se que no es cuestión de la aerolinea pero x cuestiones del clima se retrasó el vuelo además de que la comida no fue muy buena.... por todo lo demás el servicio está bien

Ventajas: Polite and helpful crew members.

Desventajas: N/A

Ventajas: The free drinks.

Desventajas: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Desventajas: they lost my suitcase!!!!

Ventajas: Very friendly

Desventajas: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Desventajas: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Ventajas: The service

Desventajas: The food.

Ventajas: Crew's hospitality, good music, good destination material, terminal info, good system overall

Desventajas: Less legroom, storage space, bad food, few movie options.

Ventajas: Efficiency

Desventajas: Na

Ventajas: Standard flight and comfort.

Desventajas: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Ventajas: Nothing

Desventajas: Everything

Ventajas: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Desventajas: Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Ventajas: Nothing. Never made it onto the flight.

Desventajas: I booked a flight from LAX to Madrid with a transfer through Mexico City. There was an hour and a half layover which I assumed would be enough time, otherwise why would this even be an option? First my flight arrived in Mexico City late. I run off the plane and proceed to go through immigration and customs which really makes no sense since I am not even in the country for more than an hour at the airport, but I understand this is protocol. What made no sense was there was no separate line to allow people who were trying to make connections to at least skip the gigantic line, nor was there global entry. I ended up missing my flight, even though I arrived at the gate 5 minutes prior to departure. They would not let me on, and then gave me three options for future departures, none which were direct, all which left at least 6 hours later, and I would arrive in Madrid at 11 pm at night and miss an entire first day of my vacation. I was a solo female traveler, which made this even less ideal, as I do not like to wander around alone at night in a foreign city without getting my bearings first during the day. The guy was extremely unhelpful at the desk, and also proceeded the luggage tag of another solo traveler who was in my same predicament. Once I finally arrived in Madrid they told me my luggage was missing, icing on the cake. So now I am stuck in Spain with no luggage, and they still cannot find where it is. Will never take this airline again. They also refused to at least compensate me for a hotel since it was my fault that I booked through another company rather than directly through their website. Worst experience ever.

Ventajas: I fly a lot for business so I have seen my fair share of issues. I can honestly say AeroMeixco compares to a bad budget airline in the USA if anything goes bad.

Desventajas: Hard to believe a national airline can be so unorganized. When you ask staff why the info board does not get updated or HAS WRONG INFORMATION, they just shrug it off by saying “This is Mexico, sorry”. Truly inexcuseable. Even their website has wrong “real-time” info; showing the flight is in Mid air while we are trying to find out which gate we should go to. Never again.

Ventajas: the crew was very gentle.

Desventajas: I could not get my chair in a more confortable position to sleep, it did not work. Because of that my 6 hour and a half trip was very long and unconfortable and i ended up with pain in my lower back.

Desventajas: Asked for orange juice and got sweetened orange water, you can do better.

Ventajas: Great service, a lot of legroom

Desventajas: Not really happy about the food choices

Ventajas: La atencion del personal a bordo

Desventajas: El retraso del vuelo

Ventajas: La atención del personal a bordo

Desventajas: Los retrasos

Ventajas: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Desventajas: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.