Encuentra vuelos baratos de Ciudad de México Juarez y otros aeropuertos a Madrid Adolfo Suárez Madrid-Barajas (MEX - MAD)

Nice Flight, and Service

Food can be better and the AC was not so cold.

I am new to Air Europa, and I have had a great experience with several flights.

They could use kiosks at check in, to move the line a little quicker.

The flight attendants were very nice to my family, and they went through extra effort to take care of us. I would be happy to fly this airline again.

My wife’s bag was damaged during handling, but I am not sure that is the fault of Air Europa, perhaps the airport personnel in Miami or Madrid.

We paid for exit row seats that made all the difference. This also made us eligible for a lounge

Horrible

I feel sad that spending a week in my home country turned out to be a nightmare

I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again

I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

Nothing

I liked the entertainment center and the staff service

They don’t put something to eat between meals Like other airlines that you could get up and grab

Food was aweful not even edible

NOTHING

They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

Tenía comida especial por mi alergia y me decían que no tenían nada. Y les insistí en que buscaran y me la encontraron cuando ya todos habían comido. Me trajeron el empaque que de la comida roto y chorreando la salsa y me cayo todo por encima cuando el azafato me la entregó y pedí algo para limpiarme y se tardaron tanto que me tuvieron que ayudarme los otros pasajeros. La gente tocaba el botón de llamada a los sobrecargos y estos nunca atendían a las llamadas. Estaban todo el rato o desaparecidos o si pasaban por los pasillos era con mucha prisa. No se que hacían pero tenían y una atención pésima en general y muy desentendía

The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again.

NOTHING

They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

Nothing

I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again

I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again

NOTHING

They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

Había pagado por un asiento con más espacio pero no fue concedido sino hasta realizar la queja .

The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again.

NOTHING

They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

Nothing

I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

Tenía comida especial por mi alergia y me decían que no tenían nada. Y les insistí en que buscaran y me la encontraron cuando ya todos habían comido. Me trajeron el empaque que de la comida roto y chorreando la salsa y me cayo todo por encima cuando el azafato me la entregó y pedí algo para limpiarme y se tardaron tanto que me tuvieron que ayudarme los otros pasajeros. La gente tocaba el botón de llamada a los sobrecargos y estos nunca atendían a las llamadas. Estaban todo el rato o desaparecidos o si pasaban por los pasillos era con mucha prisa. No se que hacían pero tenían y una atención pésima en general y muy desentendía

Tenía comida especial por mi alergia y me decían que no tenían nada. Y les insistí en que buscaran y me la encontraron cuando ya todos habían comido. Me trajeron el empaque que de la comida roto y chorreando la salsa y me cayo todo por encima cuando el azafato me la entregó y pedí algo para limpiarme y se tardaron tanto que me tuvieron que ayudarme los otros pasajeros. La gente tocaba el botón de llamada a los sobrecargos y estos nunca atendían a las llamadas. Estaban todo el rato o desaparecidos o si pasaban por los pasillos era con mucha prisa. No se que hacían pero tenían y una atención pésima en general y muy desentendía

Food was aweful not even edible

No hubo ningun incidente a mencionar.

La comida podria haber sido mejor.

Horrible

I feel sad that spending a week in my home country turned out to be a nightmare

Food was aweful not even edible

Había pagado por un asiento con más espacio pero no fue concedido sino hasta realizar la queja .

I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

Nothing. Never made it onto the flight.

I booked a flight from LAX to Madrid with a transfer through Mexico City. There was an hour and a half layover which I assumed would be enough time, otherwise why would this even be an option? First my flight arrived in Mexico City late. I run off the plane and proceed to go through immigration and customs which really makes no sense since I am not even in the country for more than an hour at the airport, but I understand this is protocol. What made no sense was there was no separate line to allow people who were trying to make connections to at least skip the gigantic line, nor was there global entry. I ended up missing my flight, even though I arrived at the gate 5 minutes prior to departure. They would not let me on, and then gave me three options for future departures, none which were direct, all which left at least 6 hours later, and I would arrive in Madrid at 11 pm at night and miss an entire first day of my vacation. I was a solo female traveler, which made this even less ideal, as I do not like to wander around alone at night in a foreign city without getting my bearings first during the day. The guy was extremely unhelpful at the desk, and also proceeded the luggage tag of another solo traveler who was in my same predicament. Once I finally arrived in Madrid they told me my luggage was missing, icing on the cake. So now I am stuck in Spain with no luggage, and they still cannot find where it is. Will never take this airline again. They also refused to at least compensate me for a hotel since it was my fault that I booked through another company rather than directly through their website. Worst experience ever.

No hubo ningun incidente a mencionar.

La comida podria haber sido mejor.

I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again

Nothing

The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again.

NOTHING

They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

Tenía comida especial por mi alergia y me decían que no tenían nada. Y les insistí en que buscaran y me la encontraron cuando ya todos habían comido. Me trajeron el empaque que de la comida roto y chorreando la salsa y me cayo todo por encima cuando el azafato me la entregó y pedí algo para limpiarme y se tardaron tanto que me tuvieron que ayudarme los otros pasajeros. La gente tocaba el botón de llamada a los sobrecargos y estos nunca atendían a las llamadas. Estaban todo el rato o desaparecidos o si pasaban por los pasillos era con mucha prisa. No se que hacían pero tenían y una atención pésima en general y muy desentendía

I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

I liked the entertainment center and the staff service

They don’t put something to eat between meals Like other airlines that you could get up and grab

I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again

Había pagado por un asiento con más espacio pero no fue concedido sino hasta realizar la queja .

Nothing

Nothing

I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again

I liked the entertainment center and the staff service

They don’t put something to eat between meals Like other airlines that you could get up and grab

NOTHING

They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again

No hubo ningun incidente a mencionar.

La comida podria haber sido mejor.

The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again.

Nothing. Never made it onto the flight.

I booked a flight from LAX to Madrid with a transfer through Mexico City. There was an hour and a half layover which I assumed would be enough time, otherwise why would this even be an option? First my flight arrived in Mexico City late. I run off the plane and proceed to go through immigration and customs which really makes no sense since I am not even in the country for more than an hour at the airport, but I understand this is protocol. What made no sense was there was no separate line to allow people who were trying to make connections to at least skip the gigantic line, nor was there global entry. I ended up missing my flight, even though I arrived at the gate 5 minutes prior to departure. They would not let me on, and then gave me three options for future departures, none which were direct, all which left at least 6 hours later, and I would arrive in Madrid at 11 pm at night and miss an entire first day of my vacation. I was a solo female traveler, which made this even less ideal, as I do not like to wander around alone at night in a foreign city without getting my bearings first during the day. The guy was extremely unhelpful at the desk, and also proceeded the luggage tag of another solo traveler who was in my same predicament. Once I finally arrived in Madrid they told me my luggage was missing, icing on the cake. So now I am stuck in Spain with no luggage, and they still cannot find where it is. Will never take this airline again. They also refused to at least compensate me for a hotel since it was my fault that I booked through another company rather than directly through their website. Worst experience ever.

I liked the entertainment center and the staff service

They don’t put something to eat between meals Like other airlines that you could get up and grab

I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again.