Encuentra vuelos baratos de Ciudad de México a Madrid (MEX - MAD)

Ventajas: Todo

Desventajas: Nada

Desventajas: I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

Desventajas: The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again.

Ventajas: I liked the entertainment center and the staff service

Desventajas: They don’t put something to eat between meals Like other airlines that you could get up and grab

Ventajas: Good standard Lufthansa service

Desventajas: Economy seats are too cramped, in comparison to the other airlines

Ventajas: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again

Desventajas: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat

Ventajas: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Desventajas: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Ventajas: Service efficiency.

Ventajas: No hubo ningun incidente a mencionar.

Desventajas: La comida podria haber sido mejor.

Desventajas: The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again.

Ventajas: Todo

Desventajas: Nada

Ventajas: Nothing. Never made it onto the flight.

Desventajas: I booked a flight from LAX to Madrid with a transfer through Mexico City. There was an hour and a half layover which I assumed would be enough time, otherwise why would this even be an option? First my flight arrived in Mexico City late. I run off the plane and proceed to go through immigration and customs which really makes no sense since I am not even in the country for more than an hour at the airport, but I understand this is protocol. What made no sense was there was no separate line to allow people who were trying to make connections to at least skip the gigantic line, nor was there global entry. I ended up missing my flight, even though I arrived at the gate 5 minutes prior to departure. They would not let me on, and then gave me three options for future departures, none which were direct, all which left at least 6 hours later, and I would arrive in Madrid at 11 pm at night and miss an entire first day of my vacation. I was a solo female traveler, which made this even less ideal, as I do not like to wander around alone at night in a foreign city without getting my bearings first during the day. The guy was extremely unhelpful at the desk, and also proceeded the luggage tag of another solo traveler who was in my same predicament. Once I finally arrived in Madrid they told me my luggage was missing, icing on the cake. So now I am stuck in Spain with no luggage, and they still cannot find where it is. Will never take this airline again. They also refused to at least compensate me for a hotel since it was my fault that I booked through another company rather than directly through their website. Worst experience ever.

Ventajas: Nothing. Never made it onto the flight.

Desventajas: I booked a flight from LAX to Madrid with a transfer through Mexico City. There was an hour and a half layover which I assumed would be enough time, otherwise why would this even be an option? First my flight arrived in Mexico City late. I run off the plane and proceed to go through immigration and customs which really makes no sense since I am not even in the country for more than an hour at the airport, but I understand this is protocol. What made no sense was there was no separate line to allow people who were trying to make connections to at least skip the gigantic line, nor was there global entry. I ended up missing my flight, even though I arrived at the gate 5 minutes prior to departure. They would not let me on, and then gave me three options for future departures, none which were direct, all which left at least 6 hours later, and I would arrive in Madrid at 11 pm at night and miss an entire first day of my vacation. I was a solo female traveler, which made this even less ideal, as I do not like to wander around alone at night in a foreign city without getting my bearings first during the day. The guy was extremely unhelpful at the desk, and also proceeded the luggage tag of another solo traveler who was in my same predicament. Once I finally arrived in Madrid they told me my luggage was missing, icing on the cake. So now I am stuck in Spain with no luggage, and they still cannot find where it is. Will never take this airline again. They also refused to at least compensate me for a hotel since it was my fault that I booked through another company rather than directly through their website. Worst experience ever.

Desventajas: Nothing

Ventajas: Todo

Desventajas: Nada

Ventajas: Everything

Desventajas: Nothing

Ventajas: Nothing. Never made it onto the flight.

Desventajas: I booked a flight from LAX to Madrid with a transfer through Mexico City. There was an hour and a half layover which I assumed would be enough time, otherwise why would this even be an option? First my flight arrived in Mexico City late. I run off the plane and proceed to go through immigration and customs which really makes no sense since I am not even in the country for more than an hour at the airport, but I understand this is protocol. What made no sense was there was no separate line to allow people who were trying to make connections to at least skip the gigantic line, nor was there global entry. I ended up missing my flight, even though I arrived at the gate 5 minutes prior to departure. They would not let me on, and then gave me three options for future departures, none which were direct, all which left at least 6 hours later, and I would arrive in Madrid at 11 pm at night and miss an entire first day of my vacation. I was a solo female traveler, which made this even less ideal, as I do not like to wander around alone at night in a foreign city without getting my bearings first during the day. The guy was extremely unhelpful at the desk, and also proceeded the luggage tag of another solo traveler who was in my same predicament. Once I finally arrived in Madrid they told me my luggage was missing, icing on the cake. So now I am stuck in Spain with no luggage, and they still cannot find where it is. Will never take this airline again. They also refused to at least compensate me for a hotel since it was my fault that I booked through another company rather than directly through their website. Worst experience ever.

Desventajas: Había pagado por un asiento con más espacio pero no fue concedido sino hasta realizar la queja .

Ventajas: Everything

Desventajas: Nothing

Ventajas: Todo

Desventajas: Nada

Ventajas: Todo

Desventajas: Nada

Ventajas: By far the best airline and best service in Mexico, great customer service at airports and on plane. Will be flying aeromexico from now on.

Desventajas: Customer service call center were rude and had no options to fix the problem with my seating, was reffered to email complaint center that has not returned an answer.

Desventajas: Había pagado por un asiento con más espacio pero no fue concedido sino hasta realizar la queja .

Ventajas: I liked the entertainment center and the staff service

Desventajas: They don’t put something to eat between meals Like other airlines that you could get up and grab

Ventajas: By far the best airline and best service in Mexico, great customer service at airports and on plane. Will be flying aeromexico from now on.

Desventajas: Customer service call center were rude and had no options to fix the problem with my seating, was reffered to email complaint center that has not returned an answer.

Desventajas: I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

Ventajas: Nothing. Never made it onto the flight.

Desventajas: I booked a flight from LAX to Madrid with a transfer through Mexico City. There was an hour and a half layover which I assumed would be enough time, otherwise why would this even be an option? First my flight arrived in Mexico City late. I run off the plane and proceed to go through immigration and customs which really makes no sense since I am not even in the country for more than an hour at the airport, but I understand this is protocol. What made no sense was there was no separate line to allow people who were trying to make connections to at least skip the gigantic line, nor was there global entry. I ended up missing my flight, even though I arrived at the gate 5 minutes prior to departure. They would not let me on, and then gave me three options for future departures, none which were direct, all which left at least 6 hours later, and I would arrive in Madrid at 11 pm at night and miss an entire first day of my vacation. I was a solo female traveler, which made this even less ideal, as I do not like to wander around alone at night in a foreign city without getting my bearings first during the day. The guy was extremely unhelpful at the desk, and also proceeded the luggage tag of another solo traveler who was in my same predicament. Once I finally arrived in Madrid they told me my luggage was missing, icing on the cake. So now I am stuck in Spain with no luggage, and they still cannot find where it is. Will never take this airline again. They also refused to at least compensate me for a hotel since it was my fault that I booked through another company rather than directly through their website. Worst experience ever.

Desventajas: Nothing

Desventajas: I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used.

Ventajas: By far the best airline and best service in Mexico, great customer service at airports and on plane. Will be flying aeromexico from now on.

Desventajas: Customer service call center were rude and had no options to fix the problem with my seating, was reffered to email complaint center that has not returned an answer.

Desventajas: Nothing

Ventajas: NOTHING

Desventajas: They cut my luggage bag and stole me. Below a list of my missing items: -A big cut on the back side of my luggage (Brand: Brics) -1 safety lock "Brics" (Italian original, same as my luggage brand) -3 shirts Calvin Klein -1 jeans Calvin Klein - 2 tie pins Montblanc - 1 pair of shoes Calvin Klein unfortunally I did not realize about it until I arrived to my hotel room and unpack my things. I have created a report but they did not even told me if they will pay me back for my things. By the way I use a flight at least 10 times per month ( MX / US / and sometimes Europe)

Ventajas: Everything

Desventajas: Nothing

Ventajas: No hubo ningun incidente a mencionar.

Desventajas: La comida podria haber sido mejor.

Desventajas: Había pagado por un asiento con más espacio pero no fue concedido sino hasta realizar la queja .

Ventajas: Todo

Desventajas: Nada