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Encuentra vuelos baratos de Boston Logan International a Barcelona (BOS - S37)

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Información del vuelo Boston Logan International-Barcelona

Duración media de vuelo 7h 52m
Los vuelos llegan a Barcelona
Los vuelos salen de Boston Logan International
Precio del vuelo 215 €
Distancia 5.861 km
Aerolíneas LEVEL, WOW air, TAP AIR PORTUGAL, British Airways, Delta, Finnair, SWISS, Lufthansa, KLM, Azores Airlines

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Reserva vuelos baratos de Boston Logan International a Barcelona (i/v)

Aeropuertos
Origen
Boston
215 €
solo
215 €
Destino
Barcelona
215 €
solo
215 €
dom. 2 dic.
BOS
Boston Logan International
BCN
Barcelona-El Prat
7h 05m
vie. 7 dic.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
215 €
Viaje: 6 días
6,4BuenoVer opiniones
Valoración general: 6,4 Bueno
Basado en 1 opiniones
Embarque
8,0
Comodidad
6,0
Personal
4,0
Actividades
8,0
BCN
PUJ
Bueno 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

lun. 3 dic.
BOS
Boston Logan International
BCN
Barcelona-El Prat
12h 00m
vie. 7 dic.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
247 €
Viaje: 5 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
KEF
LAX
Bueno 7,3

Que no cuenta con pantalla para ver películas en los asientos.

KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

CDG
KEF
Regular 2,0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

DUB
KEF
Regular 2,0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

lun. 4 feb.
BOS
Boston Logan International
BCN
Barcelona-El Prat
11h 10m
vie. 1 mar.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
269 €
Viaje: 26 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.048 opiniones
General
7,4
Embarque
7,3
Comodidad
7,2
Personal
7,9
Actividades
6,6
Comida
7,0
LIS
MIA
Aceptable 4,3

Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline.

MAD
LIS
Regular 2,0

Nothing

The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options.

ABJ
LIS
Regular 2,0

nothing

Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, I lost the money, the passenger did not fly, and no refund was issued. This is the first time I ever heard of such BS. Not happy, very disappointed

LAD
LIS
Excelente 10,0

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

LIS
JFK
Aceptable 4,3

Flight crew were nice plane arrived safely

They nickel and dime you. I paid for extra leg room and then on way over made me pay to check bag (which was supposed to be free) and way back switched planes so never got extra room and had to pay for bag as well and now have to fight for my money back. I don’t like the feeling of having to always pay. If you want people to not carry on so much stop charging (especially on international flights) to check bags.

lun. 14 ene.
BOS
Boston Logan International
BCN
Barcelona-El Prat
22h 15m
vie. 18 ene.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
273 €
Viaje: 5 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
dom. 18 nov.
BOS
Boston Logan International
BCN
Barcelona-El Prat
9h 20m
mar. 4 dic.
BCN
Barcelona-El Prat
BOS
Boston Logan International
14h 20m
386 €
Viaje: 17 días
7,3BuenoVer opiniones
Valoración general: 7,3 Bueno
Basado en 19.130 opiniones
General
7,4
Embarque
7,6
Comodidad
7,2
Personal
8,0
Actividades
7,0
Comida
6,8
LIS
LHR
Bueno 6,0

Left relatively on time, friendly crew, clean cabin, and good enough

Completely disorganized boarding from front and back of aircraft led to clogged isles as people from the back tried to make it to the front and visa versa.

LHR
SEA
Excelente 9,6

Boarding was relatively efficient, the food was decent although breakfast was a modest chicken sandwich, and the staff was friendly.

Breakfast, a chicken salad sandwich in plastic and a cookie, was not my favorite thing to face in the morning after a long transatlantic flight.

MAA
LHR
Excelente 9,0

Good food good crew flight was good

While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable

LHR
TXL
Bueno 6,6

There was a lot of carry on luggage on this flight, like the one from Denver to Heathrow, but it was handled in a much better manner. We were invited to board early if we check in our carry on luggage. During the boarding process the crew gave continious reminders to place items under the seat which fit there, This lead to a very smooth boarding process.

No basic drinks and snacks were offered. Of cousrse, meal type foods cost money, but it should be possible to provide something to drink on or snack.

LHR
PHX
Bueno 7,0

Staff was kind and curteous

Very crowded, sat 2.5 hours on the tarmac. Air was not functioning in back two sections, bathroom overcrowded. Went to the forward bathroom and airconditioning running strong and bathrooms not in use. I think that in an emergency situation, all passengers should be treated with respect. Letting customers use the bathrooms in business class and receiving the same airconditioning would have been humane.

mar. 2 abr.
BOS
Boston Logan International
BCN
Barcelona-El Prat
13h 05m
jue. 11 abr.
BCN
Barcelona-El Prat
BOS
Boston Logan International
12h 40m
395 €
Viaje: 10 días
7,9BuenoVer opiniones
Valoración general: 7,9 Bueno
Basado en 20.930 opiniones
General
8,0
Embarque
8,1
Comodidad
7,8
Personal
8,4
Actividades
7,6
Comida
7,4
SAV
JFK
Aceptable 4,0

On time

The charging ports didn’t work, seats were avianle unable to move to a different one.

ATL
BOG
Excelente 9,0

The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops.

MSP
EWR
Bueno 6,3

The staff are great very nice pleasant

Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice

VPS
ATL
Bueno 7,3

Food and entertainment were non-existent since the flights were so short and on smaller jets.....so I guess 1star isn't really fair, but there was no option for N/A Flight attendants were friendly. VPS-ATL lead attendant was very sweet to a passenger in front of us who was on her first flight alone with her child to go to her fathers funeral in the Philippines. She also thanked a soldier for her service. Love these little touches.

I'm so used to the nice screens with free tv games and flight tracker and really missed that on this trip. I'm glad I decided not to pay to upgrade to comfort + this trip for the first time in a long time.

PDX
SEA
Aceptable 4,0

I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight.

mié. 6 feb.
BOS
Boston Logan International
BCN
Barcelona-El Prat
23h 23m
jue. 14 feb.
BCN
Barcelona-El Prat
BOS
Boston Logan International
18h 15m
397 €
Viaje: 9 días
7,7BuenoVer opiniones
Valoración general: 7,7 Bueno
Basado en 3.217 opiniones
General
7,9
Embarque
8,0
Comodidad
7,5
Personal
8,3
Actividades
7,3
Comida
7,2
HEL
JFK
Excelente 10,0

I enjoy my flight

Again no complains

HEL
JFK
Excelente 8,0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

HEL
ORD
Bueno 7,6

Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Our boarding was an hour and a half delayed

ICN
HEL
Bueno 7,3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

ARN
HEL
Excelente 10,0

Very enjoyable

I have no complaints

mar. 16 abr.
BOS
Boston Logan International
BCN
Barcelona-El Prat
18h 55m
mar. 30 abr.
BCN
Barcelona-El Prat
BOS
Boston Logan International
12h 22m
397 €
Viaje: 15 días
8,1ExcelenteVer opiniones
Valoración general: 8,1 Excelente
Basado en 7.286 opiniones
General
8,3
Embarque
8,3
Comodidad
7,9
Personal
8,7
Actividades
7,8
Comida
8,0
BOS
ZRH
Aceptable 4,6

The temperature on this overnight flight was sweltering Legroom was poor

SKG
ZRH
Regular 2,0

Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.

MIA
ZRH
Excelente 9,0

The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight.

The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all.

ZRH
JFK
Aceptable 5,6

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

VCE
ZRH
Bueno 6,8

Delayed 45 mins making transfer for international flight difficult

mié. 13 mar.
BOS
Boston Logan International
BCN
Barcelona-El Prat
15h 10m
vie. 22 mar.
BCN
Barcelona-El Prat
BOS
Boston Logan International
12h 55m
411 €
Viaje: 10 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.424 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
SJC
FRA
Excelente 10,0

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

TXL
FRA
Excelente 10,0

Departure and arrival were timely, staff was courteous and helpfull.

NAP
MUC
Excelente 8,0

Plenty of food

NAP
MUC
Regular 2,0

I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together.

MUC
ORD
Bueno 7,0

Flight attendants Was nice and friendly, I do like theirs Sevice .

lun. 26 nov.
BOS
Boston Logan International
BCN
Barcelona-El Prat
12h 59m
mar. 4 dic.
BCN
Barcelona-El Prat
BOS
Boston Logan International
16h 23m
432 €
Viaje: 9 días
7,7BuenoVer opiniones
Valoración general: 7,7 Bueno
Basado en 2.358 opiniones
General
8,0
Embarque
8,0
Comodidad
7,7
Personal
8,4
Actividades
7,1
Comida
7,4
AMS
PTY
Excelente 10,0

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

AMS
SFO
Excelente 8,6

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

HUY
AMS
Excelente 8,0

Good flight, arriving well on time.

MUC
AMS
Aceptable 5,6

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

AMS
WAW
Bueno 7,0

Snooth and efficiënt with a KLM service

No entertainment

jue. 3 ene.
BOS
Boston Logan International
BCN
Barcelona-El Prat
29h 55m
dom. 3 feb.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
440 €
Viaje: 32 días
6,6BuenoVer opiniones
Valoración general: 6,6 Bueno
Basado en 1 opiniones
General
6,3
Embarque
6,3
Comodidad
6,1
Personal
7,3
Actividades
4,5
Comida
6,0
LIS
HOR
Excelente 8,6

Left and arrived on time. Friendly crew.

No entertainment...could only watch the map showing our flight's progress.

PDL
YUL
Regular 2,3

Nothing special, staff was ok.

Departure delayed 3 times. Flight was supposed to be at 8h20 am and we get in the plane at 7h00 pm. We were stuck waiting in the Bus for 1 hour because meals were not all in the plane.

PDL
OPO
Bueno 6,0

Nice crew

Lack of entertainment

HOR
LIS
Excelente 8,3

Left and arrived on time. Friendly crew. Decent snack served early in the flight.

No entertainment beyond watching the map showing the progress of our flight.

PDL
BOS
Regular 2,3

I’m alive

The entire flight had to wait before two other flights to board that were scheduled to board after us. Flight took an extra hour to reach the destination, and during the flight the crew was constantly banging into me when I had my arms within the arm rests. Once at the airport, our entire flight had to wait for a flight that landed after our’s luggage to come through the conveyor belt. There was only the option of fish for food. Who offers basically microwaved fish on a flight, everyone knows you shouldn’t reheat fish. There was also no entertainment on a 6 1/2 hour flight and the WiFi would not connect.

vie. 11 ene.
BOS
Boston Logan International
BCN
Barcelona-El Prat
7h 05m
vie. 18 ene.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
225 €
Viaje: 8 días
6,4BuenoVer opiniones
Valoración general: 6,4 Bueno
Basado en 1 opiniones
Embarque
8,0
Comodidad
6,0
Personal
4,0
Actividades
8,0
BCN
PUJ
Bueno 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

vie. 11 ene.
BOS
Boston Logan International
BCN
Barcelona-El Prat
7h 05m
vie. 18 ene.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
225 €
Viaje: 8 días
6,4BuenoVer opiniones
Valoración general: 6,4 Bueno
Basado en 1 opiniones
Embarque
8,0
Comodidad
6,0
Personal
4,0
Actividades
8,0
BCN
PUJ
Bueno 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

vie. 7 dic.
BOS
Boston Logan International
BCN
Barcelona-El Prat
12h 00m
vie. 14 dic.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
247 €
Viaje: 8 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
KEF
BOS
Bueno 6,6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
LAX
Excelente 10,0

LAS AEROMOZAS

QUE EL VUELO ESTUVO MUY LARGO

SXF
KEF
Bueno 6,3

Seats are too small

BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

lun. 11 feb.
BOS
Boston Logan International
BCN
Barcelona-El Prat
16h 20m
dom. 3 mar.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
269 €
Viaje: 21 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.048 opiniones
General
7,4
Embarque
7,3
Comodidad
7,2
Personal
7,9
Actividades
6,6
Comida
7,0
EWR
LIS
Bueno 6,0

Food was terrible especially breakfast

LIS
MXP
Excelente 10,0

The flight was with some delay.

LIS
RAI
Regular 2,0

Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy.

LIS
MIA
Aceptable 4,3

Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline.

LAD
LIS
Excelente 10,0

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

dom. 13 ene.
BOS
Boston Logan International
BCN
Barcelona-El Prat
7h 05m
mar. 22 ene.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
225 €
Viaje: 10 días
6,4BuenoVer opiniones
Valoración general: 6,4 Bueno
Basado en 1 opiniones
Embarque
8,0
Comodidad
6,0
Personal
4,0
Actividades
8,0
BCN
PUJ
Bueno 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

jue. 29 nov.
BOS
Boston Logan International
BCN
Barcelona-El Prat
36h 15m
mar. 11 dic.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
285 €
Viaje: 13 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 7 dic.
BOS
Boston Logan International
BCN
Barcelona-El Prat
12h 00m
vie. 14 dic.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
269 €
Viaje: 8 días
5,6AceptableVer opiniones
Valoración general: 5,6 Aceptable
Basado en 1.495 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
LAX
Excelente 10,0

LAS AEROMOZAS

QUE EL VUELO ESTUVO MUY LARGO

SXF
KEF
Bueno 6,3

Seats are too small

KEF
CPH
Aceptable 5,6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

ORD
KEF
Regular 2,0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

lun. 18 mar.
BOS
Boston Logan International
BCN
Barcelona-El Prat
11h 10m
vie. 3 may.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 35m
269 €
Viaje: 47 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.048 opiniones
General
7,4
Embarque
7,3
Comodidad
7,2
Personal
7,9
Actividades
6,6
Comida
7,0
LIS
LGW
Bueno 6,6

Excellent landing, adequate number of attendents, food served, wide aisles

I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees.

LIS
MXP
Excelente 10,0

The flight was with some delay.

LAD
LIS
Excelente 10,0

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

MAD
LIS
Regular 2,0

Nothing

The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options.

LIS
JFK
Aceptable 4,3

Flight crew were nice plane arrived safely

They nickel and dime you. I paid for extra leg room and then on way over made me pay to check bag (which was supposed to be free) and way back switched planes so never got extra room and had to pay for bag as well and now have to fight for my money back. I don’t like the feeling of having to always pay. If you want people to not carry on so much stop charging (especially on international flights) to check bags.

mar. 15 ene.
BOS
Boston Logan International
BCN
Barcelona-El Prat
7h 05m
mar. 5 feb.
BCN
Barcelona-El Prat
BOS
Boston Logan International
8h 40m
225 €
Viaje: 22 días
6,4BuenoVer opiniones
Valoración general: 6,4 Bueno
Basado en 1 opiniones
Embarque
8,0
Comodidad
6,0
Personal
4,0
Actividades
8,0
BCN
PUJ
Bueno 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

*
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