Encuentra vuelos baratos de Barcelona-El Prat a Boston Logan (BCN - BOS)

Desventajas: Pedí un resumen del vuelo para ver lo que compré y nunca me llegó.

Ventajas: Movie selection

Desventajas: Lack of water, food, attentiiveness, leg room, wife's lost luggage

Desventajas: The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized.

Ventajas: Not a goddamn thing.

Desventajas: The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again.

Desventajas: Flight delays is a constant problem with this company

Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Ventajas: Ningún problema. Todo correcto y agradable. Genial

Desventajas: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

Ventajas: Comfortable seats with screens

Desventajas: Mediocre snack

Ventajas: Great video entertainment selection

Desventajas: Being in a middle seat

Ventajas: Friendly staff and fast service.

Ventajas: Wonderful timely departure and landing

Desventajas: None

Ventajas: Crew was very professional, food options were excellent.

Ventajas: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Desventajas: N/A

Ventajas: Crew excellent

Desventajas: Boarding process lengtoamd flight delayed

Ventajas: Fast boarding with group number priority

Desventajas: No complementary rescteshments. You had to pay and only pay by card.

Ventajas: Nothing

Desventajas: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Ventajas: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Desventajas: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Ventajas: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Desventajas: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Ventajas: Nice newish planes. Competent but basic service in the air. Nice air crew.

Desventajas: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Desventajas: I am still in Budapest and was not able to fly back on my Hungarian passport.

Ventajas: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Desventajas: Nothing!

Ventajas: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.

Desventajas: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.

Ventajas: Flight was on time. Friendly crew and professional.

Desventajas: I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable.

Desventajas: El tiempo de espera para la organización en la cola de embarque, para después salir de nuevo perdiendo los turnos por tener que bajar las maletas a la bodega, porque en cabina ya no cabían. Normalmente la previsión se hace antes, en la misma cola

Ventajas: Low cost and they were on time.

Desventajas: I am under the impression that any international flight exceeding 6+ hours are supposed to serve food. This was not the case. Food was only served to people who had ordered it. Not even a glass of water was served.

Desventajas: Pedí un resumen del vuelo para ver lo que compré y nunca me llegó.

Desventajas: I purchased an Iberia flight and ended up with Level instead. Big bait and switch. I was expecting Iberia level food and service but got a low cost airline with no frills instead. The boarding was chaotic and the food was bad.

Desventajas: Airline canceled my flight with out refund or giving other options. Never will use them again.

Ventajas: Crew was good

Desventajas: No entertainment at all, food was bad

Ventajas: Comfy flight and early arrival.

Desventajas: Had to run to catch the connecting flight

Ventajas: I like the cree

Desventajas: Nothing

Desventajas: Thank you!

Ventajas: I liked the fact that the plane was empty and I had 3 seats to lay down and sleep

Desventajas: - no pillow, no blanket - late with no information (the plane on our gate was reallocated to another flight) - food was bad for the price and I was starving between the 2 meals

Ventajas: Dreamliner is an excellent ride.

Desventajas: Food quality is sub-par. Crew service level is minimalist.

Desventajas: Canceled

Ventajas: Claridad en las indicacines para abordar

Desventajas: La demora en el decolaje

Ventajas: Meals, comfort, polite staff

Desventajas: Nothing

Ventajas: Everything

Desventajas: Nothing

Desventajas: En entretenimiento fue regular la conexion.

Ventajas: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.

Desventajas: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.

Desventajas: they cancelled letting me fly

Ventajas: Reliable, modern cabin, nice crew

Desventajas: Some more music choices would be nice

Ventajas: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Desventajas: Nothing!

Desventajas: No se pudo embarcar el equipaje de mano y cuando lo recogí en Madrid la maleta estaba rota.

Ventajas: El personal amabilísimo y atento. Se nota mucho el carácter abierto y educado español.

Desventajas: Aunque nos lo ofrecieron educadamente tuve que facturar mis maletas de mano para permitir que hubiera espacio. Por otro lado los asientos en turista son incomodísimos y estrechos. Al llegar a Madrid esperé por mis maletas al pie de la cinta casi una hora. Fue vergonzoso y todo por hacer el favor de que hubiera más espacio en cabina. Estuve a punto de poner una reclamación.

Desventajas: The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized.

Ventajas: Low cost and they were on time.

Desventajas: I am under the impression that any international flight exceeding 6+ hours are supposed to serve food. This was not the case. Food was only served to people who had ordered it. Not even a glass of water was served.