En la playa, este complejo turístico de Playa del Carmen se encuentra a menos de 3 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Club de playa Mamitas y Muelle de Navega también están a menos de 5 kilómetros.
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Los mejores hoteles en Playa del Carmen cerca de Playacar Golf Club
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Valoración general: 9,2 Excelente
Basado en 1.523 opiniones
Todas
- Todas
- Parejas
- Familias
- Viajeros en solitario
Excelente
8,0
Ventajas: The beach was amazing. The hotel staff at the RIU was assume, always looking to serve or help. A must return.
Excelente
8,0
Ventajas: Staff and the speciality resturants, beach.
Excelente
8,0
Ventajas: Romantic atmosphere, wonderful whirlpool bath tub big enough for 2, fun bartenders, gorgeous beach very clean, food was great
Detalles
Opiniones
Valoración general: 9,2 Excelente
Basado en 1.523 opiniones
Servicio
9,1
Internet
9,1
Ubicación
8,9
Desayuno
8,9
Comida
8,8
Limpieza
8,2
Habitación
7,6
Área wellness
6,2
Desayuno
9,2
Servicio
9,1
Comida
9,0
Ubicación
9,0
Habitación
8,3
Limpieza
8,3
Área wellness
6,1
Servicio
9,2
Ubicación
9,1
Comida
8,6
Ambiente
8,3
Limpieza
8,0
Habitación
6,8
Comida
8,5
Servicio
8,5
Playa
8,3
Habitación
7,0
8,0 Excelente
Ventajas: The beach was amazing. The hotel staff at the RIU was assume, always looking to serve or help. A must return.
Desventajas:
8,0 Excelente
Ventajas: Staff and the speciality resturants, beach.
Desventajas: The smell and dampness of the room was awful.
8,0 Excelente
Ventajas: Romantic atmosphere, wonderful whirlpool bath tub big enough for 2, fun bartenders, gorgeous beach very clean, food was great
Desventajas: No honeymoon extras or upgrades available, nonalcoholic drinks served on the beach you must request alcoholic ones, was offered weed and other drugs over 15 times from 'cigar sellers' very annoying!!!, had to wake up early to make reservations
En la playa, este complejo turístico de Playa del Carmen se encuentra a menos de 3 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Club de playa Mamitas y Muelle de Navega también están a menos de 5 kilómetros.
En la playa, este complejo turístico de Playacar se encuentra a menos de 5 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Club de playa Mamitas. Terminal marítima de Playa del Carmen y Muelle de Navega también están a menos de 5 kilómetros.
-image.jpg?width=66&height=66&crop=true)
-image.jpg?width=66&height=66&crop=true)
-image.jpg?width=66&height=66&crop=true)
Valoración general: 9,1 Excelente
Basado en 2.474 opiniones
Todas
- Todas
- Parejas
- Familias
Excelente
10,0
Ventajas: La armonía que hay en todo. Los servicios el precio la atención el respeto de los otros huéspedes. Que la mayoria de los huéspedes son de origen europeo y respetan al máximo a los otros turistas. No tiene que correr para apartar camastrosen la alberca o la playa o hacer fila en los restaurantes. Nadie se mete contigo. Nadie te molesta. Nadie te incomoda
Excelente
8,8
Ventajas: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.
Excelente
9,7
Ventajas: en general nos gusto todo, la comida estaba muy buena, la atencion del personal siempre muy amable y con una sonrisa y la infraestructura del Hotel super bien .. volveremos a visitarlo
Excelente
10,0
Ventajas: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Excelente
9,7
Ventajas: The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them.
Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.
Excelente
10,0
Ventajas: The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!
Detalles
Opiniones
Valoración general: 9,1 Excelente
Basado en 2.474 opiniones
Piscina
9,4
Servicio
9,2
Ubicación
9,1
Relación Calidad/Precio
9,0
Limpieza
8,7
Internet
8,2
Comida
7,9
Habitación
7,5
Desayuno
6,8
Piscina
9,6
Instalaciones
9,3
Servicio
9,3
Ubicación
8,9
Limpieza
8,8
Habitación
7,9
Desayuno
7,0
Servicio
9,6
Piscina
9,5
Ubicación
9,2
Limpieza
8,9
Comida
8,4
Habitación
7,4
10,0 Excelente
Ventajas: La armonía que hay en todo. Los servicios el precio la atención el respeto de los otros huéspedes. Que la mayoria de los huéspedes son de origen europeo y respetan al máximo a los otros turistas. No tiene que correr para apartar camastrosen la alberca o la playa o hacer fila en los restaurantes. Nadie se mete contigo. Nadie te molesta. Nadie te incomoda
Desventajas: El servicio de comida del mediodía
8,8 Excelente
Ventajas: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.
Desventajas: The buffet for breakfast and lunch was only so so. There is no hair conditioner in the bathrooms. Our room had mosquitos but once reported they fumigated and then no other bug issues inside.
9,7 Excelente
Ventajas: en general nos gusto todo, la comida estaba muy buena, la atencion del personal siempre muy amable y con una sonrisa y la infraestructura del Hotel super bien .. volveremos a visitarlo
Desventajas: el unico pero que le encontre es que habiamos ido años atras y el hotel contaba con discoteca...la eliminaron y en su lugar instalaron un sport bar.. nada que ver siempre estuvo vacio y esto quiere decir que despues de la cena no hay nada que hacer en el Hotel si no quieres salir de playacar... deberian volver a poner la disco.
10,0 Excelente
Ventajas: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Desventajas: Nothing I would change
9,7 Excelente
Ventajas: The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them.
Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.
Desventajas: A surprise this time was the renovation of one of the buffet restaurants, what was once an intimate rustic buffet is now a separated modern glass and steel food service area with a longer walk to your table. I preferred the rustic design but was told Iberostar plan to remodel the other buffet restaurants with the same bright white modern sterile design.
10,0 Excelente
Ventajas: The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!
Desventajas: This did not bother me, but it is not a fancy "luxury" resort, so people with extremely high standards or expensive taste might want to stay elsewhere.
En la playa, este complejo turístico de Playacar se encuentra a menos de 5 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Club de playa Mamitas. Terminal marítima de Playa del Carmen y Muelle de Navega también están a menos de 5 kilómetros.
Este complejo turístico de Playa del Carmen para familias se encuentra cerca de la playa, a menos de 3 kilómetros de Club de golf Playacar, Yucatek Divers y Playa principal de Playa del Carmen. Centro comercial Quinta Alegría y Terminal marítima de Playa del Carmen también están a menos de 5 kilómetros.
-image.jpg?width=66&height=66&crop=true)
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Valoración general: 9,0 Excelente
Basado en 2.475 opiniones
Todas
- Todas
- Parejas
- Familias
Excelente
8,2
Ventajas: The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.
Aceptable
4,5
Ventajas: The resort was very clean, and the drinks were well made.
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Detalles
Opiniones
Valoración general: 9,0 Excelente
Basado en 2.475 opiniones
Desayuno
9,3
Ubicación
9,0
Comida
8,9
Servicio
8,8
Bar y bebidas
8,4
Ambiente
7,6
Habitación
7,5
Internet
5,9
Ubicación
8,7
Servicio
8,4
Limpieza
8,2
Habitación
7,5
Ambiente
6,6
Ubicación
9,2
Comida
9,1
Servicio
9,1
Habitación
7,1
Ambiente
7,0
8,2 Excelente
Ventajas: The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.
Desventajas: The front office staff and the bellmen could explain the resort and its amenities a bit more upon check in. You basically need to discover things on your own. The food in the restaurant was average - many things became stale or overcooked when sitting under the heat lamps.
4,5 Aceptable
Ventajas: The resort was very clean, and the drinks were well made.
Desventajas: The size of the riu isn't well represented in pictures. This place is massive and crowded. It was a five minute walk to the lobby and a fifteen minute walk to the beach. Unless you get up early and snag a chair at the pool, there won't be any available. The crowds at meals were overwhelming and rude. The single king room was actually two double beds pushed together with scratchy sheets. All in all I was very unimpressed with this resort and will not be returning.
Este complejo turístico de Playa del Carmen para familias se encuentra cerca de la playa, a menos de 3 kilómetros de Club de golf Playacar, Yucatek Divers y Playa principal de Playa del Carmen. Centro comercial Quinta Alegría y Terminal marítima de Playa del Carmen también están a menos de 5 kilómetros.
En Playa del Carmen, este complejo turístico en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 2 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Yucatek Divers y Plaza central también están a menos de 3 kilómetros.
-image.jpg?width=66&height=66&crop=true)
-image.jpg?width=66&height=66&crop=true)
Valoración general: 9,0 Excelente
Basado en 2.346 opiniones
Todas
- Todas
- Parejas
- Familias
Excelente
10,0
Ventajas: Servicio fantástico, Increíble playa y junto a la piscina. Gran experiencia en general! Fantástica ubicación de Playa Del Carmen.
-image.jpg?width=330&height=170&crop=true)
Detalles
Opiniones
Valoración general: 9,0 Excelente
Basado en 2.346 opiniones
Internet
9,9
Desayuno
9,0
Servicio
9,0
Ubicación
8,9
Comida
8,6
Ambiente
6,9
Habitación
5,5
Comodidad
4,9
Área wellness
3,3
Servicio
9,0
Desayuno
8,9
Ubicación
8,7
Comida
8,5
Limpieza
6,5
Ambiente
6,2
Habitación
6,0
Comodidad
5,6
Servicio
8,9
Comida
8,8
Ubicación
8,8
Instalaciones
7,4
Piscina
7,1
Ambiente
6,0
Comodidad
4,9
Habitación
4,6
10,0 Excelente
Ventajas: Servicio fantástico, Increíble playa y junto a la piscina. Gran experiencia en general! Fantástica ubicación de Playa Del Carmen.
Desventajas: Ninguno!
En Playa del Carmen, este complejo turístico en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 2 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Yucatek Divers y Plaza central también están a menos de 3 kilómetros.
Valoración general: 9,0 Excelente
Basado en 1.983 opiniones
Todas
- Todas
- Familias
- Parejas
- Viajeros en solitario
Bueno
6,0
Ventajas: pool area was very nice
Excelente
10,0
Ventajas: Great hotel and staff.
Malo
1,0
Ventajas: location
Excelente
10,0
Ventajas: The design of hotel ( perfect size) including the pools view and beach service, quality of food excellent and location great
Excelente
9,0
Ventajas: Proximity to 5ta Ave was definitely a plus. Conviniently located at a walking distance from local shops and restaurants. Staff was friendly and the hotel is well maintained.
Excelente
10,0
Ventajas: Everything was excellent
Excelente
8,0
Ventajas: Great location. Beautiful hotel. Great lay out. Friendly staff.
Excelente
9,0
Ventajas: Location (very close to PDC downtown area), unique architecture, wonderful view from lobby area, could feel the sea-breeze from anywhere in the hotel, great ocean view and clean room, very friendly staff, wonderful breakfast (included in the price)
Excelente
10,0
Ventajas: Absolutely everything was better than expected. Awesome staff
Excelente
9,0
Ventajas: The pool the beach the overall look of the Contemporary style and decor
Bueno
7,0
Ventajas: The location. It is very close to town.
Excelente
10,0
Ventajas: This is a very thoughtfully constructed and appointed hotel. The rooms were not only beautiful, but very functional. The entire property was amazing. The staff was quite friendly and professional too. I would definitely stay at this hotel again.
Detalles
Opiniones
Valoración general: 9,0 Excelente
Basado en 1.983 opiniones
Ubicación
9,4
Ambiente
9,2
Instalaciones
8,4
Servicio
8,4
Desayuno
8,4
Habitación
8,3
Área wellness
8,1
Internet
7,4
Bar y bebidas
5,7
Relación Calidad/Precio
3,8
Ubicación
9,5
Ambiente
8,9
Servicio
8,5
Desayuno
8,3
Habitación
8,0
Relación Calidad/Precio
3,9
Ubicación
9,6
Ambiente
9,0
Servicio
8,6
Área wellness
8,2
Piscina
8,2
Desayuno
8,1
Habitación
7,8
Relación Calidad/Precio
3,5
Servicio
8,3
Playa
7,8
Comida
7,7
6,0 Bueno
Ventajas: pool area was very nice
Desventajas: no activity at all for the resort.Our bed and pillow was very uncomfortable,had a hard time to sleep.
10,0 Excelente
Ventajas: Great hotel and staff.
Desventajas: The room I purchased is not the room I was given.
1,0 Malo
Ventajas: location
Desventajas: View of tree trunks & dirt. Unhelpful front desk & concierge. No comfortable seating or place for luggage in room. Loud music blaring 8am-10pm. Hundreds of dollars in unexpected extra charges for 5 night stay. Very stressful, not relaxing experience.
10,0 Excelente
Ventajas: The design of hotel ( perfect size) including the pools view and beach service, quality of food excellent and location great
Desventajas: Not enough night life with music.
9,0 Excelente
Ventajas: Proximity to 5ta Ave was definitely a plus. Conviniently located at a walking distance from local shops and restaurants. Staff was friendly and the hotel is well maintained.
Desventajas: Condensation in guest rooms created a minimal odor in the room.
10,0 Excelente
Ventajas: Everything was excellent
Desventajas:
8,0 Excelente
Ventajas: Great location. Beautiful hotel. Great lay out. Friendly staff.
Desventajas: The pools should be warmed as water was colder than tthe Ocean (early Jan visit). I suggest an external hot tub, adults only. Sun decks should be moved through out in correlation to the position of the Sun.
9,0 Excelente
Ventajas: Location (very close to PDC downtown area), unique architecture, wonderful view from lobby area, could feel the sea-breeze from anywhere in the hotel, great ocean view and clean room, very friendly staff, wonderful breakfast (included in the price)
Desventajas: Some loud music noise from adjacent room at night but staff took care of it promptly when informed about it.
10,0 Excelente
Ventajas: Absolutely everything was better than expected. Awesome staff
Desventajas: Nothing
9,0 Excelente
Ventajas: The pool the beach the overall look of the Contemporary style and decor
Desventajas: The extras such as Resort fees environmental fees charged that should have been included and parking would have liked to be able to park my own vehicle that also should have been included The View could have been improved but not at $80 us upgrade per nig
7,0 Bueno
Ventajas: The location. It is very close to town.
Desventajas: The level of service was not up to my expectations for the star level and price paid. Everything was very expensive.
10,0 Excelente
Ventajas: This is a very thoughtfully constructed and appointed hotel. The rooms were not only beautiful, but very functional. The entire property was amazing. The staff was quite friendly and professional too. I would definitely stay at this hotel again.
Desventajas: No - I loved everything about it.
Valoración general: 9,0 Excelente
Basado en 1.254 opiniones
Todas
- Todas
- Parejas
- Familias
Detalles
Opiniones
Valoración general: 9,0 Excelente
Basado en 1.254 opiniones
Ambiente
9,3
Piscina
9,0
Instalaciones
8,9
Ubicación
8,7
Servicio
8,6
Habitación
8,4
Internet
6,5
Desayuno
6,3
Área wellness
5,4
Relación Calidad/Precio
4,0
Ambiente
9,1
Piscina
8,9
Ubicación
8,4
Servicio
8,3
Habitación
8,2
Relación Calidad/Precio
3,4
Instalaciones
9,1
Servicio
8,8
Ubicación
8,8
Valoración general: 9,0 Excelente
Basado en 1.209 opiniones
Todas
- Todas
- Parejas
Valoración general: 9,0 Excelente
Basado en 533 opiniones
Todas
- Todas
- Parejas
Excelente
9,4
Ventajas: Centric. Staff a great. Modern and great room .
Very comfortable. In the room you have 2 showers
A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc
Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible
Bueno
6,2
Ventajas: The staff
The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
Bueno
6,2
Ventajas: The shower area was beautiful with two ceiling shower heads.
Detalles
Opiniones
Valoración general: 9,0 Excelente
Basado en 533 opiniones
Ubicación
9,3
Servicio
9,2
Bar y bebidas
9,0
Piscina
9,0
Desayuno
8,8
Habitación
8,5
Comodidad
6,6
Internet
3,1
Servicio
9,3
Ubicación
9,3
Piscina
9,0
Desayuno
8,9
Habitación
8,4
Relación Calidad/Precio
8,0
Comodidad
6,7
9,4 Excelente
Ventajas: Centric. Staff a great. Modern and great room .
Very comfortable. In the room you have 2 showers
A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc
Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible
Desventajas: We got a room with a terrace to the street.
Very noisy. You have to Ask for a quite room .
The hotel restaurant try to attract people at night with a very noisy music .
6,2 Bueno
Ventajas: The staff
The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
Desventajas: For a 4 star hotel, I expected to get a clean and prepare room .
This wasn’t the case. Beautiful hotel and poor maintenance
Very noisy area at night
6,2 Bueno
Ventajas: The shower area was beautiful with two ceiling shower heads.
Desventajas: Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping.
When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other to hot. Maybe a 5 degree difference. Lots of apologies, but no offer of compensation
I've stayed over 600 nights at Marriott hotels, over a hundred at Sheraton hotels. NEVER have I been treated this way over a mechanical problem.
DON'T stay here. Lots of glitz but no real concern for the guests and their comfort.
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Valoración general: 8,8 Excelente
Basado en 4.687 opiniones
Todas
- Todas
- Parejas
- Familias
Excelente
8,0
Ventajas: Los espectáculos de esta noche
Ambiente familiar - Momento familiar y de fiesta.
Aceptable
4,0
Excelente
10,0
Ventajas: El complejo es precioso. La playa es una de las mejores que he visto nunca. El personal es de lo mejor, muy amable.
Regular
2,0
Excelente
8,2
Ventajas: El precio
Excelente
9,4
Ventajas: The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price
Excelente
9,4
Ventajas: All inclusive it’s great, the restaurants, the bar, the atention the employees are excelent they give great service and are very polite. The shows. Very clean and the room I had was great.
Excelente
9,7
Excelente
10,0
Ventajas: Everything (except the timeshare!)!! The staff was amazing, the adult only exclusive area was exactly what we were looking for. It was a nice walk (about 5 minutes) from our area down to the beach and if we didn't want to walk there were shuttles available. The beach was gorgeous and the pool so much fun! We loved that we did not have to reserve for the a la carte restaurants! Our favourites were Asiana and Mexican! The Premium Bar was also a nice feature of the room (gold wristband) that we reserved through kayak. The Jr Suite we stayed in was less expensive on Kayak than the standard room and when I emailed the resort to confirm this they responded immediately to assure us this was correct! We would go back in a heartbeat and highly recommend it!
Excelente
9,1
Ventajas: nice big resort with the children part separated from adult section nicely
rooms are very nice -- staff was great
Aceptable
4,0
Ventajas: The staff were great. The beach was fantastic. Drinks were in full size cups and there was some premium liquor.
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Detalles
Opiniones
Valoración general: 8,8 Excelente
Basado en 4.687 opiniones
Servicio
8,1
Desayuno
8,0
Comida
8,0
Ubicación
7,7
Habitación
6,1
Bar y bebidas
5,7
Limpieza
5,4
Internet
4,0
Servicio
8,6
Comida
8,2
Ubicación
8,2
Habitación
6,2
Bar y bebidas
6,1
Limpieza
5,6
Playa
8,7
Servicio
7,7
Comida
7,3
Ubicación
7,1
Relación Calidad/Precio
6,2
Habitación
5,4
Limpieza
5,2
8,0 Excelente
Ventajas: Los espectáculos de esta noche
Ambiente familiar - Momento familiar y de fiesta.
Desventajas: Las bebidas a veces no son buenas en los All inclusive.
4,0 Aceptable
Ventajas:
Desventajas: Servicio
10,0 Excelente
Ventajas: El complejo es precioso. La playa es una de las mejores que he visto nunca. El personal es de lo mejor, muy amable.
Desventajas: Las algas fueron empeorando a medida que pasaba la semana. No era culpa del resort, pero desmerecía la playa.
2,0 Regular
Ventajas:
Desventajas: Habitación anticuada sin limpiar
8,2 Excelente
Ventajas: El precio
Desventajas: La conexión a internet es la peor que he tenido en un hotel
9,4 Excelente
Ventajas: The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price
Desventajas: Stayed in the family section close to the beach the Rooms a bit outdated, Air condition is weak, bathrooms need remodeling.
you have to be early or make reservations to restaurants otherwise its a long wait, The Golf cart transportation can take time to show up and unfortunately most people don't respect who was waiting first.
9,4 Excelente
Ventajas: All inclusive it’s great, the restaurants, the bar, the atention the employees are excelent they give great service and are very polite. The shows. Very clean and the room I had was great.
Desventajas: Because of an employée mistake in El Gaucho restaurant we end up paying an expensive( $40us ) bottle of wine .
9,7 Excelente
Ventajas:
Desventajas: Hay mucho zargaso y no se puede disfrutar la playa
10,0 Excelente
Ventajas: Everything (except the timeshare!)!! The staff was amazing, the adult only exclusive area was exactly what we were looking for. It was a nice walk (about 5 minutes) from our area down to the beach and if we didn't want to walk there were shuttles available. The beach was gorgeous and the pool so much fun! We loved that we did not have to reserve for the a la carte restaurants! Our favourites were Asiana and Mexican! The Premium Bar was also a nice feature of the room (gold wristband) that we reserved through kayak. The Jr Suite we stayed in was less expensive on Kayak than the standard room and when I emailed the resort to confirm this they responded immediately to assure us this was correct! We would go back in a heartbeat and highly recommend it!
Desventajas: The first day we were asked to speak with someone for our Welcome Package which we knew was for timeshare. We sat with Enrique, received the information and did not accept the request for further information. We were contacted three more times about our "welcome package" even after explaining that we had received the information.
9,1 Excelente
Ventajas: nice big resort with the children part separated from adult section nicely
rooms are very nice -- staff was great
Desventajas: never care for the food in Mexico
4,0 Aceptable
Ventajas: The staff were great. The beach was fantastic. Drinks were in full size cups and there was some premium liquor.
Desventajas: THE WALK. They gave us a"free upgrade" but put us over a mile from the beach. The said they have golf carts but there are 400 rooms back there and 3 carts that hold 6 people each. At one point we had to wait an hour for a ride. All activities are near the beach so we didn't end up doing very much. The first day of our vacation we walked 16,000 steps, this is not what we wanted our beach trip to be.
Este complejo turístico de Playa del Carmen para familias se encuentra cerca de la playa, a menos de 3 kilómetros de Playa principal de Playa del Carmen, Yucatek Divers y Plaza central. Parroquia de Nuestra Señora del Carmen y Terminal marítima de Playa del Carmen también están a menos de 3 kilómetros.
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Valoración general: 8,8 Excelente
Basado en 1.721 opiniones
Todas
- Todas
- Parejas
- Familias
Aceptable
5,0
Ventajas: The staff was very friendly and always there to try to help.
Excelente
10,0
Ventajas: The food, service, entertainment, and employees were all very good. They are respectful, courteous, responsive, and friendly. They made our stay very welcoming and comfortable.
Excelente
10,0
Ventajas: The staff is amazing. They made sure our trip was fantastic. Resort is very well kept and clean. The food was wonderful, and fun theme's every other day..
Bueno
7,0
Ventajas: The entire layout is pleasant
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Detalles
Opiniones
Valoración general: 8,8 Excelente
Basado en 1.721 opiniones
Servicio
9,3
Desayuno
9,1
Piscina
8,6
Comida
8,5
Instalaciones
8,3
Ambiente
8,1
Ubicación
7,4
Habitación
6,4
Playa
5,9
Internet
3,9
Servicio
9,1
Piscina
8,8
Comida
8,7
Ubicación
7,5
Habitación
6,5
Playa
6,2
Servicio
9,2
Comida
8,7
Ubicación
7,3
Playa
5,5
Habitación
5,3
5,0 Aceptable
Ventajas: The staff was very friendly and always there to try to help.
Desventajas: The rooms where old and the entire property did not live up to the Riu standards.
10,0 Excelente
Ventajas: The food, service, entertainment, and employees were all very good. They are respectful, courteous, responsive, and friendly. They made our stay very welcoming and comfortable.
Desventajas: We had a small ant problem which resulted in them getting into our luggage and clothing.
10,0 Excelente
Ventajas: The staff is amazing. They made sure our trip was fantastic. Resort is very well kept and clean. The food was wonderful, and fun theme's every other day..
Desventajas: If you want to be close to the beach, this would be the only flaw.. I did not mind taking the shuttle to the beach club (which by the way is amazing as well). The shuttle was on time every time, and went to the beach club and shopping area at 5th avenue
7,0 Bueno
Ventajas: The entire layout is pleasant
Desventajas: The internet service is only free at a certain area, does not available at my room.
Este complejo turístico de Playa del Carmen para familias se encuentra cerca de la playa, a menos de 3 kilómetros de Playa principal de Playa del Carmen, Yucatek Divers y Plaza central. Parroquia de Nuestra Señora del Carmen y Terminal marítima de Playa del Carmen también están a menos de 3 kilómetros.
El pintoresco Gran Porto Playa del Carmen y SPA se encuentra ubicado sobre una hermosa extensión de playa, justo en el corazón de Playa del Carmen, a sólo unos pasos de tiendas, clubes y restaurantes de la 5a Avenida. Con reminiscencia arquitectónica de las haciendas de México, los huéspedes se encontrarán rodeados por servicio excepcional, complementado por la genuina hospitalidad mexicana. Descubra por qué éste se ha convertido en uno de los resorts favoritos y más conocidos en México, con mucha diversión y buena relación precio/calidad, además del innovador registro en línea disponible 48 horas antes de su llegada. Consiéntase en SPAreal, donde le ofrecemos el más completo menú de tratamientos, jacuzzi, sauna, vapor y fosa fría de inmersión. Consiéntase con opciones excepcionales restaurantes y bares.
Valoración general: 8,7 Excelente
Basado en 2.175 opiniones
Todas
- Todas
- Familias
- Parejas
Excelente
9,4
Ventajas: Todo estaba muy bien!
Bueno
6,5
Ventajas: Ubicación - cerca del centro de Carmen.
Piscina
Algunas personal
Aceptable
4,0
Ventajas: Generally it was clean and the booze was of good quality.
Regular
2,0
Ventajas: Location
Detalles
Opiniones
Valoración general: 8,7 Excelente
Basado en 2.175 opiniones
Ubicación
9,1
Servicio
8,8
Área wellness
8,0
Desayuno
7,6
Habitación
7,1
Comida
6,8
Internet
5,6
Comodidad
5,4
Playa
5,2
Ubicación
9,2
Servicio
8,7
Limpieza
8,0
Relación Calidad/Precio
7,7
Instalaciones
6,5
Habitación
6,3
Comida
6,2
Playa
5,2
Comodidad
5,0
Ubicación
9,3
Servicio
8,9
Piscina
7,8
Relación Calidad/Precio
7,7
Comida
7,2
Habitación
6,5
Comodidad
5,7
Playa
5,2
9,4 Excelente
Ventajas: Todo estaba muy bien!
Desventajas: Acceso a la playa se podría mejorar
6,5 Bueno
Ventajas: Ubicación - cerca del centro de Carmen.
Piscina
Algunas personal
Desventajas: Las habitaciones estándar son armarios
La comida no era impresionante y repetitiva
Estantería baja alcohol
Por el precio que tenía mucho mejor
4,0 Aceptable
Ventajas: Generally it was clean and the booze was of good quality.
Desventajas: No beach, poor service, resort smells bad and the food is not very good
2,0 Regular
Ventajas: Location
Desventajas: The rooms were musty smelling. By the end of the trip, everyone had runny noses from what was most likey mold causing the musty smell. Service was terrible, I understand nothing happens quickly in foreign countries, but they were not helpful and didn't care, unlike other all inclusive I've been to in Mexico. The AC in one room did not work, they didn't not want to move the people in that room to a new room with working AC and instead said "Oh, it's working, you have to wait until the sun goes down for it to cool off." Really? No beach side drink orders, you have to go to the bar yourself. Food left a lot to be desired. The Mexican restaurant did not have AC and when we requested to be moved closer to the patio to feel the breeze, we were told no. There were only three other parties in the entire restaurant! I would not recommend this resort.
El pintoresco Gran Porto Playa del Carmen y SPA se encuentra ubicado sobre una hermosa extensión de playa, justo en el corazón de Playa del Carmen, a sólo unos pasos de tiendas, clubes y restaurantes de la 5a Avenida. Con reminiscencia arquitectónica de las haciendas de México, los huéspedes se encontrarán rodeados por servicio excepcional, complementado por la genuina hospitalidad mexicana. Descubra por qué éste se ha convertido en uno de los resorts favoritos y más conocidos en México, con mucha diversión y buena relación precio/calidad, además del innovador registro en línea disponible 48 horas antes de su llegada. Consiéntase en SPAreal, donde le ofrecemos el más completo menú de tratamientos, jacuzzi, sauna, vapor y fosa fría de inmersión. Consiéntase con opciones excepcionales restaurantes y bares.
En Playa del Carmen, este complejo turístico en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 3 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Yucatek Divers y Plaza central también están a menos de 3 kilómetros.
Valoración general: 8,6 Excelente
Basado en 3.057 opiniones
Todas
- Todas
- Parejas
- Familias
- Viajeros en solitario
Excelente
10,0
Ventajas: Everything was great! The place is gorgeous and very relaxing and it's a great price for All-Incusive! I will definitely go back to this resort again!!
Excelente
10,0
Ventajas: Todo excelente, atencion, muy buena comida, excelentes actividades, su limpieza,
Detalles
Opiniones
Valoración general: 8,6 Excelente
Basado en 3.057 opiniones
Ubicación
8,9
Servicio
8,4
Desayuno
8,3
Comida
6,9
Habitación
6,7
Relación Calidad/Precio
5,4
Comodidad
4,9
Internet
3,5
Área wellness
3,3
Playa
9,1
Ubicación
9,0
Limpieza
8,8
Servicio
8,2
Habitación
6,6
Relación Calidad/Precio
5,5
Comodidad
5,1
Área wellness
3,4
Internet
2,6
Ubicación
8,9
Playa
8,8
Servicio
8,4
Ambiente
8,1
Comida
7,3
Habitación
6,0
Relación Calidad/Precio
5,5
Comodidad
4,6
Servicio
8,4
Habitación
6,3
10,0 Excelente
Ventajas: Everything was great! The place is gorgeous and very relaxing and it's a great price for All-Incusive! I will definitely go back to this resort again!!
Desventajas:
10,0 Excelente
Ventajas: Todo excelente, atencion, muy buena comida, excelentes actividades, su limpieza,
Desventajas:
En Playa del Carmen, este complejo turístico en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 3 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Yucatek Divers y Plaza central también están a menos de 3 kilómetros.
En Playa del Carmen, este complejo turístico en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 3 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Club de playa Mamitas y Muelle de Navega también están a menos de 5 kilómetros.
Valoración general: 8,3 Excelente
Basado en 3.480 opiniones
Todas
- Todas
- Parejas
- Familias
- Viajeros en solitario
Excelente
8,0
Ventajas: Cuando decidimos celebrar nuestra boda en playa del carmen fue el único respondió a mis consultas. Y todo salio perfecto. Pasamos un gran momento.
Detalles
Opiniones
Valoración general: 8,3 Excelente
Basado en 3.480 opiniones
Ubicación
9,0
Servicio
8,4
Limpieza
8,3
Instalaciones
8,1
Desayuno
7,5
Comida
6,9
Habitación
5,8
Internet
4,9
Comodidad
4,2
Ubicación
9,0
Limpieza
8,8
Servicio
8,2
Desayuno
7,8
Comida
7,6
Habitación
6,7
Comodidad
5,9
Ambiente
5,6
Internet
3,9
Ubicación
9,1
Limpieza
8,7
Servicio
8,5
Comida
7,8
Habitación
6,0
Comodidad
4,2
Internet
3,8
Ubicación
8,8
Limpieza
8,3
Servicio
8,0
Comida
6,2
Habitación
5,8
Ambiente
5,5
Comodidad
4,6
8,0 Excelente
Ventajas: Cuando decidimos celebrar nuestra boda en playa del carmen fue el único respondió a mis consultas. Y todo salio perfecto. Pasamos un gran momento.
Desventajas: Nada. Algunas habitaciones no incluían nevera.
En Playa del Carmen, este complejo turístico en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 3 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Club de playa Mamitas y Muelle de Navega también están a menos de 5 kilómetros.
Lujoso hotel en la Riviera Maya. Además dispone de un excelente campo de golf de 18 hoyos y una amplia oferta de restauración. Sus 77 habitaciones están cuidadosamente decoradas, con materiales nobles e infinidad de detalles fieles al estilo tradicional mexicano y con un toque contemporáneo. Se encuentra situado en Playa Carmen, una bella localidad en plena Riviera Maya. Desayuno a la carta. Junior suite: caben hasta 4 personas en 2 camas king size; en la Suite: 1 habitación con 2 camas king size y otra habitación con una cama king size y cocina.
Valoración general: 8,3 Excelente
Basado en 1.513 opiniones
Todas
- Todas
- Parejas
- Familias
Excelente
10,0
Ventajas: I was given a golf view room. The hostess was very kind and diligent.
Excelente
9,0
Ventajas: The hotel is lovely!!!.... simply beautiful with details on its construction on every corner outside and in the bedroom. The staff goes the extra mile. They were exceptionally friendly and accommodating and the suite felt like home more than a hotel =)
Detalles
Opiniones
Valoración general: 8,3 Excelente
Basado en 1.513 opiniones
Desayuno
9,0
Servicio
8,1
Ambiente
7,1
Instalaciones
6,5
Ubicación
6,5
Internet
6,4
Área wellness
6,0
Habitación
6,0
Comida
4,7
Piscina
4,2
Limpieza
3,6
Playa
2,9
Bar y bebidas
1,8
Desayuno
9,0
Servicio
8,2
Comodidad
7,1
Ubicación
6,9
Habitación
5,7
Comida
4,9
Internet
4,7
Piscina
4,4
Limpieza
3,5
Playa
3,0
Desayuno
9,0
Servicio
8,1
Comodidad
7,1
Ubicación
6,5
Instalaciones
6,3
Habitación
5,0
Comida
4,8
10,0 Excelente
Ventajas: I was given a golf view room. The hostess was very kind and diligent.
Desventajas: In order to access Playa del Carmen, I had to call a taxi willing or unwillingly. The hotel is kind of hidden within the Playacar community.
9,0 Excelente
Ventajas: The hotel is lovely!!!.... simply beautiful with details on its construction on every corner outside and in the bedroom. The staff goes the extra mile. They were exceptionally friendly and accommodating and the suite felt like home more than a hotel =)
Desventajas: The pool is not the best but it is in accordance to the vibe of the hotel which is more like a hacienda like the name says.
Lujoso hotel en la Riviera Maya. Además dispone de un excelente campo de golf de 18 hoyos y una amplia oferta de restauración. Sus 77 habitaciones están cuidadosamente decoradas, con materiales nobles e infinidad de detalles fieles al estilo tradicional mexicano y con un toque contemporáneo. Se encuentra situado en Playa Carmen, una bella localidad en plena Riviera Maya. Desayuno a la carta. Junior suite: caben hasta 4 personas en 2 camas king size; en la Suite: 1 habitación con 2 camas king size y otra habitación con una cama king size y cocina.
En Playa del Carmen, este complejo turístico en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 2 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Yucatek Divers y Plaza central también están a menos de 3 kilómetros.
Valoración general: 8,2 Excelente
Basado en 2.238 opiniones
Todas
- Todas
- Parejas
- Familias
Excelente
10,0
Ventajas: Me encantó el agua de la playa de baja corriente
La mejora de la suite era increíble
El tiempo era perfecto
Aceptable
4,0
Ventajas: La única cosa buena era la heladería y su ubicación era increíble tan cerca de la Quinta Avenida. Nos fuimos andando al centro de Playa del Carmen con todas sus tiendas.
Bueno
7,4
Ventajas: Great location, Attentive staff and Cold AC.
Regular
2,2
Ventajas: Terrible:
On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!!
The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER
Excelente
9,3
Ventajas: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.
Excelente
8,5
Ventajas: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.
Aceptable
5,3
Ventajas: Nothing - The place was completely mediocre. The only good thing is that it is a beachfront hotel.
Detalles
Opiniones
Valoración general: 8,2 Excelente
Basado en 2.238 opiniones
Playa
9,0
Ubicación
9,0
Desayuno
8,3
Servicio
7,8
Comida
6,3
Habitación
5,9
Relación Calidad/Precio
5,3
Internet
3,7
Playa
9,1
Ubicación
9,0
Servicio
7,8
Ambiente
6,5
Comida
6,4
Habitación
5,3
Relación Calidad/Precio
4,9
Internet
2,4
Ubicación
8,9
Playa
8,8
Servicio
7,9
Comida
6,6
Limpieza
5,6
Relación Calidad/Precio
4,8
Habitación
4,4
Comodidad
4,3
10,0 Excelente
Ventajas: Me encantó el agua de la playa de baja corriente
La mejora de la suite era increíble
El tiempo era perfecto
Desventajas: Habría sido mejor si tuvieran un todo incluido
4,0 Aceptable
Ventajas: La única cosa buena era la heladería y su ubicación era increíble tan cerca de la Quinta Avenida. Nos fuimos andando al centro de Playa del Carmen con todas sus tiendas.
Desventajas: La playa está siempre sucia con algas, la comida es horrible, el personal no es atento ni amable. Los baristas son pésimos y las bebidas son lo peor. Si quieres ir y tener diarrea y vómito durante dos días con toda tu familia, ve a este lugar. Éramos nueve en nuestro grupo y ocho nos enfermamos. Y he oído de otros huéspedes que se enfermaron también. El restaurante está al aire libre, es caliente y húmedo y la comida no se mantiene a una buena temperatura, así que cualquier carne o producto lácteo será propenso a descomponerse muy rápidamente. No tienen suficiente hielo y no mantienen los alimentos frescos. Si cocinan judías esta noche para la cena, lo que queda se sirve en el desayuno. Es un asco. Nunca me alojaría en el Reef Playacar de nuevo. Muchos mosquitos. Prepárate para que te piquen todo el rato y enfermarte del estómago. La playa es horrible.
7,4 Bueno
Ventajas: Great location, Attentive staff and Cold AC.
Desventajas: Cheap 2 star food service. If you don't ask for it you won't get it. This was my fifth visit to the Reef. Every year the overall food service has gotten progressively worse especially in the Italian Restaurant. Four years ago that restaurant had an excellent antipasto salad bar now it has the same salad bar as the main restaurant. The entrees youst to be very good to excellent and the house wine and champagne were surprisingly good, no more. We never went back to that restaurant after the first try, nothing special. The hamburgers at the snack bar are mixed with a filler that does not taste good. I couldn't eat it. The food in the main restaurant varies little from day to day. They use the cheapest meat available but prepare them well and in a tasty manner. Beef is rare but if you ask for it they will get you a steak. Years ago the Italian restaurant was NYC quality, the main restaurant had fresh squeezed orange juice for breakfast, champagne flowed all day, now you have to pay for it after 11 AM and the overall food service was much better.
I have to admit I found something I like to eat at every meal and they served steaks after I asked for them.
Our bathtub needed replacement, it was cracked on the bottom. Our TV was broken as well.
2,2 Regular
Ventajas: Terrible:
On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!!
The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER
Desventajas:
9,3 Excelente
Ventajas: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.
Desventajas: Menu variety very generic, bad attempt at American dishes. We didn't even understand why. Food quality subpar - fruits weren't sweet, ceviche poorly done. Dinner was OK. Hotel would not allow me (parents staying at hotel) to access property without a playacar membership card (hotel is located on golf course/ in gated community) had the card thanks to my Airbnb host but was not allowed after 6pm to watch sunset with parents to celebrate their anniversary.
8,5 Excelente
Ventajas: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.
Desventajas: Our check in had some confusion based in the american websites that we had read and what actually was the case regarding her son and kid staying free. However they were pretty sympathetic and work out a very reasonable deal with her. They have some guys not he beach that r selling excursions and asking for money to hold your place that don't work for the resort and if you didn't know better then you think it's ok. They are a scam and they will take your money and refund you if you decide not to go. Beware or them!!
5,3 Aceptable
Ventajas: Nothing - The place was completely mediocre. The only good thing is that it is a beachfront hotel.
Desventajas: The check in procedure was a nightmare. I flew in from spain and had done the reservation the night before. Upon arrival, they tell me that the reservation is not in the system because the person who takes care of reservations is on a holiday until tuesday! The man tells me that he'll put me in a provisional room. We walk there ( mind you Im carrying my whole kitesurfing equipment with me ) and as the bellman opens the door, we notice the room is occupied. So then we had to go back and I was put in another room for the night and then had to transfer the following day. My check out date was on Friday and I needed an extension until Sunday - I contact the lobby and they tell me they have no availability. While I was booking my room elsewhere I decided to look at their webpage and they did in fact have rooms available. Completely unprofessional people. Yes this is an all inclusive too, but the food is terrible. Breakfast and dinner tastes exactly the same.
En Playa del Carmen, este complejo turístico en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 2 kilómetros de Club de golf Playacar, Playa principal de Playa del Carmen y Terminal marítima de Playa del Carmen. Yucatek Divers y Plaza central también están a menos de 3 kilómetros.
Si decides alojarte en Reina Roja Hotel - Adults Only, disfrutarás de una magnífica ubicación en pleno centro de Playa del Carmen, a solo unos pasos de Centro comercial Quinta Alegría y a apenas 5 min a pie de Club de playa Mamitas. Tendrás periódicos gratuitos en el vestíbulo, servicio de tintorería y servicio de recepción 24 horas a tu disposición. ¿Estás organizando un evento en Playa del Carmen? En este hotel tienes a tu disposición 50 metros cuadrados de espacio con centro de conferencias y una sala de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
Valoración general: 8,2 Excelente
Basado en 966 opiniones
Todas
- Todas
- Parejas
- Viajeros en solitario
Excelente
9,1
Ventajas: Pros: Very friendly staff, great location, nice rooms, good breakfast and good price!
Cons: No internet in the rooms, which for us was very important!
Excelente
9,1
Ventajas: Staff was prompt to correct issues
Regular
2,0
Detalles
Opiniones
Valoración general: 8,2 Excelente
Basado en 966 opiniones
Ubicación
9,3
Ambiente
8,2
Servicio
7,3
Desayuno
6,1
Habitación
5,6
Internet
4,7
Limpieza
4,3
Ubicación
9,1
Ambiente
7,9
Bar y bebidas
7,3
Servicio
6,7
Desayuno
6,5
Habitación
5,3
Limpieza
4,3
Internet
3,4
Comodidad
6,2
9,1 Excelente
Ventajas: Pros: Very friendly staff, great location, nice rooms, good breakfast and good price!
Cons: No internet in the rooms, which for us was very important!
Desventajas: Wifi is very bad
9,1 Excelente
Ventajas: Staff was prompt to correct issues
Desventajas: Would of liked a little more excitement going on balcony with pool ementies, but then I can understand time period of my stay.
2,0 Regular
Ventajas:
Desventajas: If you are looking for a disgusting two star motel, that has the trashiest, dirtiest drunken and loud slobs around, you've found your place. This is at best a 2 star motel. For how much they charge, this is despicable. The hair dryer is the ones on the wall you would find in a 2 star motel, all bathroom toiletries are unuseable and smells really gross. The bed is hard, uncomfortable and wrapped in plastic. There are weird stains on some of the pillows that was really disgusting. There IS no service, and it's really bad when they tried. Management must be awful. Every single time I've asked them to clean the room they had not, and house cleaning managed to try to come into the room to clean every single day for the week i was there for the 3 hours during the day I am actually in the room, all at different times, it's actually remarkable that they managed to do that. Hotel WILL CALL PRIOR TO CHECK OUT TIME TO BOOT YOU OUT.
It's very possible that there are prostitutes at this hotel or this is the hotel that local mexican men bring their low end escorts to.
Also very dishonest, tries to charge 2-3 times the rate available online, and then when you're about to book, they will then offer to match the pricing, you're better off not booking through them directly to make sure you don't get screwed.
Overall, this is a run down, trashy motel that is not worth the money. You will actually experience 4 star or higher service at any of the other hotels in a similar price range including be playa, artisan, or any of the major hotel brands.
Si decides alojarte en Reina Roja Hotel - Adults Only, disfrutarás de una magnífica ubicación en pleno centro de Playa del Carmen, a solo unos pasos de Centro comercial Quinta Alegría y a apenas 5 min a pie de Club de playa Mamitas. Tendrás periódicos gratuitos en el vestíbulo, servicio de tintorería y servicio de recepción 24 horas a tu disposición. ¿Estás organizando un evento en Playa del Carmen? En este hotel tienes a tu disposición 50 metros cuadrados de espacio con centro de conferencias y una sala de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
Si decides alojarte en Aldea Thai Luxury Condohotel by Mistik, disfrutarás de una magnífica ubicación en pleno centro de Playa del Carmen, a solo unos pasos de Playa principal de Playa del Carmen y Club de playa Mamitas. Tendrás servicio de tintorería, servicio de recepción 24 horas y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
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Valoración general: 7,2 Bueno
Basado en 244 opiniones
Todas
- Todas
Bueno
6,2
Ventajas: Beautiful hotel. Very nice and clean
Detalles
Opiniones
Valoración general: 7,2 Bueno
Basado en 244 opiniones
Bar y bebidas
10,0
Ubicación
9,7
Internet
8,3
Piscina
6,3
Habitación
6,2
Comodidad
5,2
Ambiente
5,1
Instalaciones
4,8
Relación Calidad/Precio
4,6
Servicio
4,6
Limpieza
3,1
Comida
2,9
6,2 Bueno
Ventajas: Beautiful hotel. Very nice and clean
Desventajas: You can never have guests over. The staff and horrible and strict. It's like Fort Knox getting in and God forbid you want someone to come over to your suite for a drink before you go out. You can't unless you have their wristband. Definitely won't be staying here again.
Si decides alojarte en Aldea Thai Luxury Condohotel by Mistik, disfrutarás de una magnífica ubicación en pleno centro de Playa del Carmen, a solo unos pasos de Playa principal de Playa del Carmen y Club de playa Mamitas. Tendrás servicio de tintorería, servicio de recepción 24 horas y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
¿Dónde alojarse en Playa del Carmen?
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