Hoteles en Playa del Carmen próximos a Calle Quinta Avenida

Ventajas: The beach was amazing. The hotel staff at the RIU was assume, always looking to serve or help. A must return.

Ventajas: pool area was very nice

Desventajas: no activity at all for the resort.Our bed and pillow was very uncomfortable,had a hard time to sleep.

Ventajas: Great hotel and staff.

Desventajas: The room I purchased is not the room I was given.

Ventajas: location

Desventajas: View of tree trunks & dirt. Unhelpful front desk & concierge. No comfortable seating or place for luggage in room. Loud music blaring 8am-10pm. Hundreds of dollars in unexpected extra charges for 5 night stay. Very stressful, not relaxing experience.

Ventajas: The design of hotel ( perfect size) including the pools view and beach service, quality of food excellent and location great

Desventajas: Not enough night life with music.

Ventajas: Proximity to 5ta Ave was definitely a plus. Conviniently located at a walking distance from local shops and restaurants. Staff was friendly and the hotel is well maintained.

Desventajas: Condensation in guest rooms created a minimal odor in the room.

Ventajas: Everything was excellent

Ventajas: Great location. Beautiful hotel. Great lay out. Friendly staff.

Desventajas: The pools should be warmed as water was colder than tthe Ocean (early Jan visit). I suggest an external hot tub, adults only. Sun decks should be moved through out in correlation to the position of the Sun.

Ventajas: Location (very close to PDC downtown area), unique architecture, wonderful view from lobby area, could feel the sea-breeze from anywhere in the hotel, great ocean view and clean room, very friendly staff, wonderful breakfast (included in the price)

Desventajas: Some loud music noise from adjacent room at night but staff took care of it promptly when informed about it.

Ventajas: Absolutely everything was better than expected. Awesome staff

Desventajas: Nothing

Ventajas: The pool the beach the overall look of the Contemporary style and decor

Desventajas: The extras such as Resort fees environmental fees charged that should have been included and parking would have liked to be able to park my own vehicle that also should have been included The View could have been improved but not at $80 us upgrade per nig

Ventajas: The location. It is very close to town.

Desventajas: The level of service was not up to my expectations for the star level and price paid. Everything was very expensive.

Ventajas: This is a very thoughtfully constructed and appointed hotel. The rooms were not only beautiful, but very functional. The entire property was amazing. The staff was quite friendly and professional too. I would definitely stay at this hotel again.

Desventajas: No - I loved everything about it.

Ventajas: Gran ubicación, diseño único, buen restaurante

Desventajas: El suelo estaba sucio, manchas en el edredón, ducha goteando

Ventajas: El personal, la ubicación, los desayunos, porches, relajación, sin duda lo recomiendo!

Desventajas: Duchas de baja presión, ruidoso bar de barrio cada noche con el boom, boom

Ventajas: The location is great and it LOOKS like a tropical paradise. If you are in your 20's or only visiting for 1 or 2 days this is a great spot.

Desventajas: The sound from Mamelita's is consistent and all-present from about noon until 7 or 8pm each night. When I say sound, I mean a massive bass that permeates all structures and covers the beach from South to North. There was unfortunately 2 weddings during our stay and I felt terrible for those brides having beach ceremonies with bumping bass. The houses with straw roofs have a consistent "wood rot" smell and there are termites in the exterior porches.

Ventajas: I was a pleasant surprise, it was a last minute booking, so we didn't new much about this place, but it is very nice, good food, excellent service, beach front and a street away from the 5 ave.

Ventajas: Stayed two nights with my boyfriend and we loved this place. We tend to avoid the mega resort hotels so this was perfect. Took advantage of the half board, the food was good, not anything that stood out but appreciated. The drinks were about $5 USD which is ok, wish happy hour were longer. Tell them to make the margaritas strong :) The location was great! Loved being right on the beach and also able to walk quinta avenida in the evenings. All the staff was incredibly friendly, always trying to help. We did not have issues with noise at all. In fact I thought the music could have been a bit louder at the pool. I brought my own speaker to the beach for music but tried not to play it too loudly.

Ventajas: Excelente servicio, el personal muy amable. Buenas instalaciones, logran buena combinación entre comodidad y naturaleza. La ubicación es perfecta entre la playa y la quinta avenida. Los cuartos no cuentan con televisión lo cual se agradece y todos tienen internet.

Ventajas: Clean rooms, with good facilities. No TV or coffee machine, etc. beach, resturant and spa options were very good. Staff was excellent....and I mean across the board. Just amazing.

Desventajas: Rooms, facilities, location, staff and secluded beach. I enjoyed it so much, already booked another trip in early 2017. The central location to Playa Del Carmen was especially appreciated.

Ventajas: The staff was very friendly and always there to try to help.

Desventajas: The rooms where old and the entire property did not live up to the Riu standards.

Ventajas: The food, service, entertainment, and employees were all very good. They are respectful, courteous, responsive, and friendly. They made our stay very welcoming and comfortable.

Desventajas: We had a small ant problem which resulted in them getting into our luggage and clothing.

Ventajas: The staff is amazing. They made sure our trip was fantastic. Resort is very well kept and clean. The food was wonderful, and fun theme's every other day..

Desventajas: If you want to be close to the beach, this would be the only flaw.. I did not mind taking the shuttle to the beach club (which by the way is amazing as well). The shuttle was on time every time, and went to the beach club and shopping area at 5th avenue

Ventajas: The entire layout is pleasant

Desventajas: The internet service is only free at a certain area, does not available at my room.

Ventajas: Everything was great! The place is gorgeous and very relaxing and it's a great price for All-Incusive! I will definitely go back to this resort again!!

Ventajas: Todo excelente, atencion, muy buena comida, excelentes actividades, su limpieza,

Ventajas: Me encantó el agua de la playa de baja corriente La mejora de la suite era increíble El tiempo era perfecto

Desventajas: Habría sido mejor si tuvieran un todo incluido

Ventajas: La única cosa buena era la heladería y su ubicación era increíble tan cerca de la Quinta Avenida. Nos fuimos andando al centro de Playa del Carmen con todas sus tiendas.

Desventajas: La playa está siempre sucia con algas, la comida es horrible, el personal no es atento ni amable. Los baristas son pésimos y las bebidas son lo peor. Si quieres ir y tener diarrea y vómito durante dos días con toda tu familia, ve a este lugar. Éramos nueve en nuestro grupo y ocho nos enfermamos. Y he oído de otros huéspedes que se enfermaron también. El restaurante está al aire libre, es caliente y húmedo y la comida no se mantiene a una buena temperatura, así que cualquier carne o producto lácteo será propenso a descomponerse muy rápidamente. No tienen suficiente hielo y no mantienen los alimentos frescos. Si cocinan judías esta noche para la cena, lo que queda se sirve en el desayuno. Es un asco. Nunca me alojaría en el Reef Playacar de nuevo. Muchos mosquitos. Prepárate para que te piquen todo el rato y enfermarte del estómago. La playa es horrible.

Ventajas: Great location, Attentive staff and Cold AC.

Desventajas: Cheap 2 star food service. If you don't ask for it you won't get it. This was my fifth visit to the Reef. Every year the overall food service has gotten progressively worse especially in the Italian Restaurant. Four years ago that restaurant had an excellent antipasto salad bar now it has the same salad bar as the main restaurant. The entrees youst to be very good to excellent and the house wine and champagne were surprisingly good, no more. We never went back to that restaurant after the first try, nothing special. The hamburgers at the snack bar are mixed with a filler that does not taste good. I couldn't eat it. The food in the main restaurant varies little from day to day. They use the cheapest meat available but prepare them well and in a tasty manner. Beef is rare but if you ask for it they will get you a steak. Years ago the Italian restaurant was NYC quality, the main restaurant had fresh squeezed orange juice for breakfast, champagne flowed all day, now you have to pay for it after 11 AM and the overall food service was much better. I have to admit I found something I like to eat at every meal and they served steaks after I asked for them. Our bathtub needed replacement, it was cracked on the bottom. Our TV was broken as well.

Ventajas: Terrible: On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!! The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER

Ventajas: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.

Desventajas: Menu variety very generic, bad attempt at American dishes. We didn't even understand why. Food quality subpar - fruits weren't sweet, ceviche poorly done. Dinner was OK. Hotel would not allow me (parents staying at hotel) to access property without a playacar membership card (hotel is located on golf course/ in gated community) had the card thanks to my Airbnb host but was not allowed after 6pm to watch sunset with parents to celebrate their anniversary.

Ventajas: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.

Desventajas: Our check in had some confusion based in the american websites that we had read and what actually was the case regarding her son and kid staying free. However they were pretty sympathetic and work out a very reasonable deal with her. They have some guys not he beach that r selling excursions and asking for money to hold your place that don't work for the resort and if you didn't know better then you think it's ok. They are a scam and they will take your money and refund you if you decide not to go. Beware or them!!

Ventajas: Nothing - The place was completely mediocre. The only good thing is that it is a beachfront hotel.

Desventajas: The check in procedure was a nightmare. I flew in from spain and had done the reservation the night before. Upon arrival, they tell me that the reservation is not in the system because the person who takes care of reservations is on a holiday until tuesday! The man tells me that he'll put me in a provisional room. We walk there ( mind you Im carrying my whole kitesurfing equipment with me ) and as the bellman opens the door, we notice the room is occupied. So then we had to go back and I was put in another room for the night and then had to transfer the following day. My check out date was on Friday and I needed an extension until Sunday - I contact the lobby and they tell me they have no availability. While I was booking my room elsewhere I decided to look at their webpage and they did in fact have rooms available. Completely unprofessional people. Yes this is an all inclusive too, but the food is terrible. Breakfast and dinner tastes exactly the same.