Good choice for families
The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.
The front office staff and the bellmen could explain the resort and its amenities a bit more upon check in. You basically need to discover things on your own. The food in the restaurant was average - many things became stale or overcooked when sitting under the heat lamps.
The resort was very clean, and the drinks were well made.
The size of the riu isn't well represented in pictures. This place is massive and crowded. It was a five minute walk to the lobby and a fifteen minute walk to the beach. Unless you get up early and snag a chair at the pool, there won't be any available. The crowds at meals were overwhelming and rude. The single king room was actually two double beds pushed together with scratchy sheets. All in all I was very unimpressed with this resort and will not be returning.
Este complejo turístico de Playa del Carmen para familias se encuentra cerca de la playa, a menos de 3 kilómetros de Club de golf Playacar, Yucatek Divers y Playa principal de Playa del Carmen. Centro comercial Quinta Alegría y Terminal marítima de Playa del Carmen también están a menos de 5 kilómetros.
Basado en 2.076 opiniones
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