Opiniones de viajeros
Valoración general
7,6
Bueno
Basado en 27 opiniones
General
7,6
Embarque
7,3
Comodidad
7,9
Personal
8,4
Actividades
7,0
Comida
7,8
Ir al contenido
Valoraciones de viajeros sobre Air Austral
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,8
the flight was over 3 hours later
Desventajas: To learn that the flight was over 3 hours later was a problem for different reasons : - what to do in a airport during 3 hours ? - we arrived in St Denis at 11:10 pm, + luggage time so nobody could come to pick us
Opinión de
-
6,6
Ventajas: Food and service are above usual airline standard.
Desventajas: Both directions transit/transfer at Reunion/St. Denis was a joke. This is more the fault of the airport than Air Austral. The security facilities are inadequate and slow, staff unfriendly ... consequently the transfer can never be made in time and departure is delayed. After all of that you get back on same aircraft !!! why not leave passengers flying onwards to Johannesburg (Mauritius) on the plane ... as I have experienced with many other airlines.
Opinión de
-
7,6
Bit delayed (but expected), professional courteous service
Ventajas: Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff.
Desventajas: Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis (Mauritius). Wanted to get food at airport in Reunion as we got to Reunion at 8:25 pm and had left home (to get to airport in Antananarivo at 2:30 pm, were only served a small snack on flight - it was only 1 hour long), but there was no ATM in the terminal and the only place serving food did not accept international credit cards.
Opinión de
-
6,6
Good once in the air, website, online check-in and boarding poor.
Desventajas: Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 14:45 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late.
Opinión de
-
4,0
Not much to like or recommend - St. Denis airport transfer a joke!
Desventajas: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.
Opinión de
-
9,6
Ventajas: Air Austral is a great airline providing top quality service
Opinión de
-
10,0
Ventajas: everything
Desventajas: too little of ethanol on board (nothing)
Opinión de
-
2,0
Flight cancelled without advanced notice
Desventajas: Disappointing
Opinión de
-
9,6
Ventajas: Aire Austral es una gran aerolínea proporcionando servicio de calidad
Opinión de
-
10,0
Ventajas: Todo
Desventajas: Demasiado poco de etanol a bordo (nada).
Opinión de
-
8,8
the flight was over 3 hours later
Desventajas: To learn that the flight was over 3 hours later was a problem for different reasons : - what to do in a airport during 3 hours ? - we arrived in St Denis at 11:10 pm, + luggage time so nobody could come to pick us
Opinión de
-
9,6
Ventajas: Air Austral is a great airline providing top quality service
Opinión de
-
10,0
Ventajas: everything
Desventajas: too little of ethanol on board (nothing)
Opinión de
-
9,6
Ventajas: Aire Austral es una gran aerolínea proporcionando servicio de calidad
Opinión de
-
10,0
Ventajas: Todo
Desventajas: Demasiado poco de etanol a bordo (nada).
Opinión de
-
6,6
Ventajas: Food and service are above usual airline standard.
Desventajas: Both directions transit/transfer at Reunion/St. Denis was a joke. This is more the fault of the airport than Air Austral. The security facilities are inadequate and slow, staff unfriendly ... consequently the transfer can never be made in time and departure is delayed. After all of that you get back on same aircraft !!! why not leave passengers flying onwards to Johannesburg (Mauritius) on the plane ... as I have experienced with many other airlines.
Opinión de
-
7,6
Bit delayed (but expected), professional courteous service
Ventajas: Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff.
Desventajas: Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis (Mauritius). Wanted to get food at airport in Reunion as we got to Reunion at 8:25 pm and had left home (to get to airport in Antananarivo at 2:30 pm, were only served a small snack on flight - it was only 1 hour long), but there was no ATM in the terminal and the only place serving food did not accept international credit cards.
Opinión de
-
6,6
Good once in the air, website, online check-in and boarding poor.
Desventajas: Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 14:45 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late.
Opinión de
-
4,0
Not much to like or recommend - St. Denis airport transfer a joke!
Desventajas: Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle (no matter how small ... even 50ml or 100ml), makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers (all travelling to Port Louis from Johannesburg via Saint Denis) and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need 2.5 hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis.
Opinión de
-
2,0
Flight cancelled without advanced notice
Desventajas: Disappointing
Opinión de
Estado de vuelo
Mapa de rutas de Air Austral
Rutas de vuelo populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
275
Dzaoudzi
DZA
Saint-Denis
RUN
5616
París
CDG
Aix-en-Provence
QXB
5232
París
CDG
Angers
QXG
5100
París
CDG
Lille
XDB
5514
París
CDG
Alixan
XHK
5800
París
CDG
Reims
XIZ
5532
París
CDG
Montpellier
XPJ
5626
París
CDG
Marsella
XRF
5820
París
CDG
Estrasburgo
XWG
5500
París
CDG
Lyon
XYD
5810
París
CDG
Louvigny
XZI
5606
París
CDG
Aviñón
XZN
5520
París
CDG
Nîmes
ZYN
5904
París
CDG
Saint-Gilles
ZYR
5613
Aix-en-Provence
QXB
París
CDG
5101
Lille
XDB
París
CDG
5513
Alixan
XHK
París
CDG
5801
Reims
XIZ
París
CDG
5423
Poitiers
XOP
París
CDG
5533
Montpellier
XPJ
París
CDG
5623
Marsella
XRF
París
CDG
5433
Tours
XSH
París
CDG
5823
Estrasburgo
XWG
París
CDG
5503
Lyon
XYD
París
CDG
5811
Louvigny
XZI
París
CDG
5603
Aviñón
XZN
París
CDG
5401
Burdeos
ZFQ
París
CDG
5523
Nîmes
ZYN
París
CDG
5901
Saint-Gilles
ZYR
París
CDG
5625
Toulon
XZV
París
CDG
5624
París
CDG
Toulon
XZV
5202
París
CDG
Nantes
QJZ
5300
París
CDG
Rennes
ZFJ
5242
París
CDG
Le Mans
ZLN
5420
París
CDG
Poitiers
XOP
5430
París
CDG
Tours
XSH
5402
París
CDG
Burdeos
ZFQ
5201
Nantes
QJZ
París
CDG
5231
Angers
QXG
París
CDG
5241
Le Mans
ZLN
París
CDG
274
Saint-Denis
RUN
Dzaoudzi
DZA
5301
Rennes
ZFJ
París
CDG
119
Port Louis
MRU
Saint-Pierre
ZSE
104
Saint-Denis
RUN
Port Louis
MRU
116
Saint-Pierre
ZSE
Port Louis
MRU
109
Port Louis
MRU
Saint-Denis
RUN
611
Saint-Denis
RUN
Antananarivo
TNR
612
Antananarivo
TNR
Saint-Denis
RUN
204
Nosy Be
NOS
Saint-Denis
RUN
203
Saint-Denis
RUN
Nosy Be
NOS
977
Dzaoudzi
DZA
Nairobi
NBO
977
Nairobi
NBO
París
CDG
887
Saint-Denis
RUN
Bangkok
BKK
888
Bangkok
BKK
Saint-Denis
RUN
975
Saint-Denis
RUN
París
CDG
974
París
CDG
Saint-Denis
RUN
976
París
CDG
Dzaoudzi
DZA
342
Johannesburg
JNB
Saint-Denis
RUN
341
Saint-Denis
RUN
Johannesburg
JNB
421
Saint-Denis
RUN
Victoria
SEZ
422
Victoria
SEZ
Saint-Denis
RUN
738
Madrás
MAA
Saint-Denis
RUN
555
Saint-Denis
RUN
Toamasina
TMM
556
Toamasina
TMM
Saint-Denis
RUN
945
Saint-Denis
RUN
Marsella
MRS
Rutas de vuelo principales
Principales aeropuertos en los que opera Air Austral
- Aeropuerto París Charles de Gaulle (CDG)
- Aeropuerto Saint-Denis Gillot (RUN)
- Aeropuerto Port Louis Sir Seewoosagur Ram. (MRU)
- Aeropuerto Berlín Tegel (TXL)
- Aeropuerto Ginebra Geneve-Cointrin (GVA)
- Aeropuerto Frankfurt (FRA)
- Aeropuerto Madrid Adolfo Suárez Madrid-Barajas (MAD)
- Aeropuerto Barcelona Aeropuerto de Barcelona-El Prat (BCN)
- Aeropuerto Hamburgo (HAM)
- Aeropuerto Nürnberg (NUE)
- Aeropuerto Zurich (ZRH)
- Aeropuerto Stuttgart Echterdingen (STR)
- Aeropuerto Florencia Peretola (FLR)
- Aeropuerto Múnich Franz Josef Strauss (MUC)
- Aeropuerto Dzaoudzi (DZA)
Información de contacto de Air Austral
- UU Código IATA
- +33 0262 931 010 Llamar
- air-austral.com Visitar
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.
