Encuentra vuelos baratos de Venezuela a Santa Cruz de Tenerife

didn't like the food at all!

First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services

Liked it all

There was charge for a checked bag which I thought on booking was included

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

Delay, delay, delay. American is never on time and constantly calling for passengers to switch flights because of overbooking.

Flight was under 4 hours.

No where to store carry on since everyone is allowed to bring larger bags than they should so you end up having to stuff everything under the seat leaving no room for your legs. Very uncomfortable!

None

The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!

Good service.

No power outlets.

Iberia generalmente no falla.

Caballo ganador

No suele fallar

Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests.

The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too.

Great service

The cabin crew was super patient and accommodating of the passengers.

Cramped quarters

That I was able to sleep a bit on the flight - and that we gained an hour.

It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in.

Friendly crew, good meal and entertainment

Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full.

Excellent

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

Efficiency

All ok

didn't like the food at all!

on time, even a little early

Movie options were good.

The a/c was not working well and t

The Seats have a nice width and a nice forward-to-back pitch. They're also brand-new upholstery. Very nice

American Airlines concourse in Charlotte is awful. Standing room only, and under construction. No power outlets in the plane.

Didn't have any entertainment so I was able to sleep.

Equipment not functioning so couldn't watch movies or listen to music.

didn't like the food at all!

That it was a safe flight.

Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities.

I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic.

This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices

None

The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!

The Seats have a nice width and a nice forward-to-back pitch. They're also brand-new upholstery. Very nice

American Airlines concourse in Charlotte is awful. Standing room only, and under construction. No power outlets in the plane.

on time, even a little early

small plane

Sin sobresaltos, tranquilo y con buen ambiente. Buen trato

Salió media hora tarde, pero recuperó el tiempo en el vuelo.

Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests.

The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too.

Boarding process was easy and we made great time all the way from LAX to Madrid (I only had carry-on luggage so I can’t speak for their check-in process). Loved having a non-stop flight. Crew was attentive and professional. Great new movie selection. The one bathroom I went into was probably the largest airplane bathroom I’ve ever been in!

However, I would have taken a smaller lavatory if it meant larger/comfier seats! I was pretty uncomfortable the whole flight. The leg room was alright for me being 5’6” but I’m not sure how anyone much taller would fare. The seats themselves were similar to a budget domestic airline. Fine when you’re only going a few hours, but on a transatlantic flight it really started to get to my back :(

Nothing, it was awful

They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!

boarding was relatively good

they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!

The crew was helpful and friendly. The craft was pretty quiet.with plenty of amenities.

I reserved seats at purchase but the air Europa app did not recognize my seat selections and we ended up being seated at random. The boarding was just line up and board there wasn't any announcing or organizing by row or otherwise. We eventually all got on and ended up at the same place, it was just chaotic.

Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018

Efficiency

All ok

Se retraso por mal tiempo

on time, even a little early

Didn't have any entertainment so I was able to sleep.

Equipment not functioning so couldn't watch movies or listen to music.

None

The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!