Encuentra vuelos baratos de Sudamérica a Santa Cruz de Tenerife

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Información del vuelo Sudamérica-Santa Cruz de Tenerife

Los vuelos llegan a Santa Cruz de Tenerife
Los vuelos salen de Sudamérica
Precio del vuelo 537 €
Aerolíneas Air Europa, American Airlines, Plus Ultra, Iberia, KLM

Reserva vuelos baratos de Sudamérica a Santa Cruz de Tenerife (i/v)

Aeropuertos
Origen
Curitiba
1211 €
solo
1211 €
Caracas
537 €
solo
537 €
Santiago de Chile
745 €
solo
745 €
São Paulo
840 €
solo
840 €
Bogotá
553 €
solo
553 €
Montevideo
973 €
solo
973 €
Destino
Santa Cruz de Tenerife
537 €
solo
537 €
dom. 3 feb.
CCS
Caracas Simon Bolivar
TFN
Tenerife-Norte
16h 40m
dom. 10 feb.
TFN
Tenerife-Norte
CCS
Caracas Simon Bolivar
13h 55m
537 €
Viaje: 8 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 2.682 opiniones
General
7,2
Embarque
7,2
Comodidad
6,9
Personal
7,6
Actividades
6,3
Comida
6,5
MAD
TLV
Aceptable 5,5

Ventajas: The flight went out in time, and the suitcases arrived quickly

Desventajas: The plane was very crowded

MAD
MIA
Bueno 7,3

Ventajas: Crew was nice and dreamliner is very conforable

Desventajas: New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs.

BCN
MAD
Excelente 10,0

Ventajas: All

JFK
MAD
Regular 2,0

Ventajas: Unfortunately there is not one positive thing I can say

Desventajas: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

MAD
ASU
Regular 2,6

Desventajas: If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent.

lun. 21 ene.
BOG
Bogota El Dorado
TFN
Tenerife-Norte
26h 20m
dom. 3 feb.
TFN
Tenerife-Norte
BOG
Bogota El Dorado
19h 50m
577 €
Viaje: 14 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
lun. 13 may.
BOG
Bogota El Dorado
TFN
Tenerife-Norte
28h 30m
sáb. 1 jun.
TFN
Tenerife-Norte
BOG
Bogota El Dorado
32h 25m
577 €
Viaje: 20 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 35.691 opiniones
General
7,4
Embarque
7,5
Comodidad
7,2
Personal
7,8
Actividades
6,8
Comida
6,7
CLT
MBJ
Regular 2,0

Desventajas: Because our first flight was delayed over 4 hours we missed our connection and had to be re-booked on the only other flight that still had seats that day. We had previously booked and paid for Main Cabin extra seats in the second row that included extra leg room and free drinks. We ended in an airplane with two exit rows, one near the front and the other near the back. Our seats were right behind the rear exit row in the back of the plane. The seats did not recline and there was limited leg look because the exit row seats were aligned differently due to the crew seat next to the door. Also, the bathroom was right in front of the row in front of us and so it was busy, noisy and smelled. Obviously we didn't get our free drinks either. Now I'm having to fight with American trying to get a refund of the money we spent for the Main Cabin extra fees. The fun never stops. I will never fly American again.

MHT
PHL
Bueno 7,6

Desventajas: A delay in take off

DFW
ATL
Bueno 6,0

Ventajas: Friendly crew

Desventajas: Having to pick up our luggage when getting off plane from Sydney, just to walk them around the corner to be put on flight to ATL. (I thought luggage handlers were paid for this). Luggage had already been put through security!! This put us in a TOTAL RUSH just to make it on the plane ourselves!

DCA
ATL
Excelente 9,6

Ventajas: None

Desventajas: No

CDG
PHL
Excelente 8,6

Ventajas: The wifi actually worked!

Desventajas: Seats are so small and I even purchased the extra leg room

sáb. 13 abr.
CCS
Caracas Simon Bolivar
TFN
Tenerife-Norte
7h 25m
dom. 21 abr.
TFN
Tenerife-Norte
CCS
Caracas Simon Bolivar
7h 45m
711 €
Viaje: 9 días
2,8RegularVer opiniones
Valoración general: 2,8 Regular
Basado en 2 opiniones
Embarque
2,0
Comodidad
3,0
Personal
5,0
Actividades
2,0
Comida
3,0
SJO
MAD
Regular 2,0

Ventajas: Nothing at all you guys sell a ticket from A airline doesn't even exist

Desventajas: They cancel my trip I spend with no lie around 7 hours in the phone trying to get a new ticket

mar. 25 dic.
CCS
Caracas Simon Bolivar
TFN
Tenerife-Norte
21h 55m
mar. 5 feb.
TFN
Tenerife-Norte
CCS
Caracas Simon Bolivar
13h 25m
765 €
Viaje: 43 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.500 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,7
Actividades
7,0
Comida
6,7
VLC
MAD
Aceptable 5,6

Ventajas: Speed of boarding and disembarking. Comfortable seats.

Desventajas: Slight delay

GRU
MAD
Regular 2,0

Desventajas: La clase Bussines no tiene un nivel adecuado, está anticuada y con poco espacio

MAD
PTY
Excelente 9,3

Ventajas: Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop.

Desventajas: The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving

MAD
ZRH
Aceptable 5,0

Ventajas: Puntual

Desventajas: Incómodos los asientos de iberia

MAD
ZRH
Aceptable 4,3

Ventajas: Nothing

Desventajas: The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable.

mar. 5 feb.
BOG
Bogota El Dorado
TFN
Tenerife-Norte
17h 45m
mar. 19 feb.
TFN
Tenerife-Norte
BOG
Bogota El Dorado
14h 40m
553 €
Viaje: 15 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 2.682 opiniones
General
7,2
Embarque
7,2
Comodidad
6,9
Personal
7,6
Actividades
6,3
Comida
6,5
MAD
MIA
Bueno 7,3

Ventajas: Crew was nice and dreamliner is very conforable

Desventajas: New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs.

MAD
ASU
Regular 2,6

Desventajas: If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent.

MAD
MIA
Aceptable 4,3

Desventajas: The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights.

TFN
MAD
Bueno 6,6

Ventajas: Crew very pleasant and professional. Priority boarding worked very well

Desventajas: Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle.

BCN
MAD
Excelente 10,0

Ventajas: All

jue. 16 may.
BOG
Bogota El Dorado
TFN
Tenerife-Norte
23h 35m
jue. 30 may.
TFN
Tenerife-Norte
BOG
Bogota El Dorado
32h 25m
577 €
Viaje: 15 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 1 mar.
GRU
Sao Paulo Guarulhos Intl
TFN
Tenerife-Norte
21h 15m
mar. 5 mar.
TFN
Tenerife-Norte
GRU
Sao Paulo Guarulhos Intl
37h 45m
1295 €
Viaje: 5 días
7,8BuenoVer opiniones
Valoración general: 7,8 Bueno
Basado en 2.529 opiniones
General
8,0
Embarque
8,0
Comodidad
7,7
Personal
8,4
Actividades
7,1
Comida
7,4
AMS
CWL
Excelente 8,0

Ventajas: Efficient boarding system, clearly signposted. Professional staff

LAX
AMS
Excelente 10,0

Ventajas: Nice people and good service

Desventajas: Not much

AMS
JFK
Bueno 7,6

Desventajas: old screens and entertainment system leg room to small

AMS
YYZ
Bueno 7,6

Ventajas: Friendly hostesses

Desventajas: Flight was delayed 3 hours

YYZ
AMS
Regular 2,0

Ventajas: NOTHING

Desventajas: Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced.

dom. 27 ene.
CCS
Caracas Simon Bolivar
TFN
Tenerife-Norte
16h 40m
dom. 17 mar.
TFN
Tenerife-Norte
CCS
Caracas Simon Bolivar
16h 40m
624 €
Viaje: 49 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 2.682 opiniones
General
7,2
Embarque
7,2
Comodidad
6,9
Personal
7,6
Actividades
6,3
Comida
6,5
JFK
MAD
Aceptable 4,3

Ventajas: All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez

MAD
ZRH
Excelente 10,0

Ventajas: Friendly and the seats were more comfortable I think.

MAD
MIA
Bueno 7,3

Ventajas: Crew was nice and dreamliner is very conforable

Desventajas: New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs.

BCN
MAD
Excelente 10,0

Ventajas: All

AMS
MAD
Aceptable 4,0

Desventajas: They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest

dom. 27 ene.
CCS
Caracas Simon Bolivar
TFN
Tenerife-Norte
14h 40m
dom. 17 feb.
TFN
Tenerife-Norte
CCS
Caracas Simon Bolivar
16h 40m
626 €
Viaje: 22 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 2.682 opiniones
General
7,2
Embarque
7,2
Comodidad
6,9
Personal
7,6
Actividades
6,3
Comida
6,5
MAD
MIA
Regular 2,0

Ventajas: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

JFK
MAD
Regular 2,0

Ventajas: Unfortunately there is not one positive thing I can say

Desventajas: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

MAD
ZRH
Excelente 10,0

Ventajas: Friendly and the seats were more comfortable I think.

MAD
MIA
Aceptable 4,3

Desventajas: The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights.

MIA
MAD
Aceptable 4,0

Ventajas: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

sáb. 2 mar.
CCS
Caracas Simon Bolivar
TFN
Tenerife-Norte
7h 25m
dom. 24 mar.
TFN
Tenerife-Norte
CCS
Caracas Simon Bolivar
7h 45m
790 €
Viaje: 22 días
2,8RegularVer opiniones
Valoración general: 2,8 Regular
Basado en 2 opiniones
Embarque
2,0
Comodidad
3,0
Personal
5,0
Actividades
2,0
Comida
3,0
SJO
MAD
Regular 2,0

Ventajas: Nothing at all you guys sell a ticket from A airline doesn't even exist

Desventajas: They cancel my trip I spend with no lie around 7 hours in the phone trying to get a new ticket

mar. 29 ene.
SCL
Santiago Arturo Merino Benitez
TFN
Tenerife-Norte
31h 50m
mar. 26 feb.
TFN
Tenerife-Norte
SCL
Santiago Arturo Merino Benitez
29h 13m
745 €
Viaje: 29 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
lun. 21 ene.
CCS
Caracas Simon Bolivar
TFN
Tenerife-Norte
30h 33m
lun. 25 feb.
TFN
Tenerife-Norte
CCS
Caracas Simon Bolivar
44h 17m
778 €
Viaje: 36 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
jue. 7 mar.
CCS
Caracas Simon Bolivar
TFN
Tenerife-Norte
12h 25m
lun. 8 abr.
TFN
Tenerife-Norte
CCS
Caracas Simon Bolivar
13h 40m
1019 €
Viaje: 32 días
7,2BuenoVer opiniones
Valoración general: 7,2 Bueno
Basado en 4.500 opiniones
General
7,4
Embarque
7,5
Comodidad
7,1
Personal
7,7
Actividades
7,0
Comida
6,7
MAD
LHR
Regular 2,0

Ventajas: Not a lot.

Desventajas: Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault.

MAD
PTY
Excelente 9,3

Ventajas: Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop.

Desventajas: The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving

ZRH
MAD
Excelente 10,0

Ventajas: Todo. La atención y la tranquilidad del vuelo

MAD
ORD
Regular 2,0

Ventajas: They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane

MAD
ZRH
Aceptable 4,3

Ventajas: Nothing

Desventajas: The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable.

lun. 14 ene.
GRU
Sao Paulo Guarulhos Intl
TFN
Tenerife-Norte
30h 25m
vie. 15 mar.
TFN
Tenerife-Norte
GRU
Sao Paulo Guarulhos Intl
39h 25m
840 €
Viaje: 60 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
sáb. 22 dic.
CCS
Caracas Simon Bolivar
TFN
Tenerife-Norte
8h 25m
dom. 6 ene.
TFN
Tenerife-Norte
CCS
Caracas Simon Bolivar
7h 45m
1248 €
Viaje: 16 días
2,8RegularVer opiniones
Valoración general: 2,8 Regular
Basado en 2 opiniones
Embarque
2,0
Comodidad
3,0
Personal
5,0
Actividades
2,0
Comida
3,0
SJO
MAD
Regular 2,0

Ventajas: Nothing at all you guys sell a ticket from A airline doesn't even exist

Desventajas: They cancel my trip I spend with no lie around 7 hours in the phone trying to get a new ticket

mar. 18 dic.
GRU
Sao Paulo Guarulhos Intl
TFN
Tenerife-Norte
15h 00m
lun. 24 dic.
TFN
Tenerife-Norte
GRU
Sao Paulo Guarulhos Intl
15h 45m
1042 €
Viaje: 7 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 2.682 opiniones
General
7,2
Embarque
7,2
Comodidad
6,9
Personal
7,6
Actividades
6,3
Comida
6,5
MAD
MIA
Bueno 7,3

Ventajas: Crew was nice and dreamliner is very conforable

Desventajas: New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs.

MAD
MIA
Aceptable 4,3

Desventajas: The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights.

AMS
MAD
Aceptable 4,0

Desventajas: They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest

MAD
ASU
Regular 2,6

Desventajas: If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent.

TFN
MAD
Bueno 6,6

Ventajas: Crew very pleasant and professional. Priority boarding worked very well

Desventajas: Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle.

mar. 15 ene.
MVD
Montevideo Carrasco
TFN
Tenerife-Norte
34h 35m
mar. 29 ene.
TFN
Tenerife-Norte
MVD
Montevideo Carrasco
30h 25m
973 €
Viaje: 15 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mar. 25 dic.
BOG
Bogota El Dorado
TFN
Tenerife-Norte
30h 25m
jue. 17 ene.
TFN
Tenerife-Norte
BOG
Bogota El Dorado
17h 20m
1076 €
Viaje: 24 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 2.682 opiniones
General
7,2
Embarque
7,2
Comodidad
6,9
Personal
7,6
Actividades
6,3
Comida
6,5
AMS
MAD
Aceptable 4,0

Desventajas: They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest

BCN
MAD
Excelente 10,0

Ventajas: All

MAD
ASU
Regular 2,6

Desventajas: If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent.

MAD
TLV
Aceptable 5,5

Ventajas: The flight went out in time, and the suitcases arrived quickly

Desventajas: The plane was very crowded

MAD
MIA
Aceptable 4,3

Desventajas: The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights.

sáb. 19 ene.
CWB
Curitiba Afonso Pena
TFN
Tenerife-Norte
20h 45m
lun. 21 ene.
TFN
Tenerife-Norte
CWB
Curitiba Afonso Pena
22h 40m
1211 €
Viaje: 3 días
6,9BuenoVer opiniones
Valoración general: 6,9 Bueno
Basado en 2.682 opiniones
General
7,2
Embarque
7,2
Comodidad
6,9
Personal
7,6
Actividades
6,3
Comida
6,5
MAD
MIA
Aceptable 4,3

Desventajas: The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights.

MAD
TLV
Aceptable 5,5

Ventajas: The flight went out in time, and the suitcases arrived quickly

Desventajas: The plane was very crowded

MIA
MAD
Aceptable 4,0

Ventajas: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

AMS
MAD
Aceptable 4,0

Desventajas: They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest

JFK
MAD
Regular 2,0

Ventajas: Unfortunately there is not one positive thing I can say

Desventajas: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

*
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