Encuentra vuelos baratos de Brasil a Santa Cruz de Tenerife

Ventajas: Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say.

Desventajas: The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat.

Desventajas: Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow

Ventajas: Efficient boarding system, clearly signposted. Professional staff

Desventajas: wasn't able to take the flight since I missed it

Ventajas: The flight went out in time, and the suitcases arrived quickly

Desventajas: The plane was very crowded

Ventajas: Crew very pleasant and professional. Priority boarding worked very well

Desventajas: Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle.

Ventajas: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Ventajas: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

Desventajas: Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow

Desventajas: wasn't able to take the flight since I missed it

Ventajas: NOTHING

Desventajas: Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced.

Ventajas: Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say.

Desventajas: The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat.

Ventajas: The flight went out in time, and the suitcases arrived quickly

Desventajas: The plane was very crowded

Ventajas: All

Desventajas: If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent.

Ventajas: Unfortunately there is not one positive thing I can say

Desventajas: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah