Encuentra vuelos baratos de Toronto a Bilbao (YTO - BIO)

I loved the upgrade to business class. It was private, spacious, and very hospitable.

N/A

Nothing about it

They didn't even take us!

2 hours delay!

Entertainment

I would have liked a better selection of movies and TV series and games

Left and arrived on time. Friendly crew.

No entertainment...could only watch the map showing our flight's progress.

There were 2 other couples in the situation described above. We waited in line and got to the agent first, but upon realizing he had more than one couple in our situation, he agreed to help us all as a group. He gave us our tickets for the new flights one by one. When we got onto the aircraft we realized that we were in the far rear of the plane and the two couples (4 tickets) BEHIND us in the original line were given tickets in the business class portion of the plane, all the way in front. We were seated between two screaming babies and their parents, cramped in an aisle and middle seat. When I originally booked the reservation, I had paid extra money for the seats we preferred. Our new flight gave us the worst seats on the plane while giving the couples behind us in line the best.

Couldn’t drink it since I am pregnant, but free wine with dinner.

Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room.

Good flight, nice crew. Food was just ok.

Food was bad

The entertainment was good and the food was better than I expected.

Bags restrictions without us knowing. Delayed flight but we still manage to get to our destination on time. The same did not happen before where I had to wait until 2am for my tap flight that was supposed to leave at 11:30pm. I have been flighting TAP for many years now and it used to be one of my favorite airlines. No longer is the case. Over the years there has been a decline on service.

2 hours late, problems with entertainment, bad service at chack-in

Seats were Comfortable

N/a

Entertainment and seat space were great.

They somehow managed to lose the entire flights luggage

Did not get my luggage

Lost my bag

Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning.

Everything ran quite smoothly.

Not much to dislike. The flight was short. Perhaps that the seats need to be a bit more comfortable.

Fruebdjf, courteous and good food.

Nothing!

The four hour delay which made me miss my conecting flight causing me to spend an entire day at the airport waiting for a available flight making me miss a portion of the travel tour I booked

Food was Good, flight was without much stress and a little faster to compensate for the delay.

Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too.

The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht

The seating was very close. Not enough room to sleep comfortably.

Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional.

Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens .

The on board staff was very nice. That's pretty much the only thing that I liked.

Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later.

Delay, nothing to eat, poor service !

I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not.

Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour.

On time flight, food served was decent, and flight crew was pleasant.

Nothing, great flight.

Flight delay

The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me

There was very bad turbulance and none of the crew said anything about it.

Seats were Comfortable

N/a

2 hours late, problems with entertainment, bad service at chack-in

Easy smooth transaction

None

Great lie flat seat. Nice FAs.

Food was not that great for intl C