Encuentra vuelos baratos de Norteamérica a Bilbao

Staff

Delay

2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap).

the premium economy section was very pleasant, well worth the $150 upgrade price. Though they should have included priority boarding.

One hour delay in boarding, two hours sitting on the tarmac due to cargo loading and overweight issues. No notices, very poor communication.

On time and a lot more roomy then the flight from New York to Zürich

There were no TV screens to play games or watch shows

Our flight was good

The bag drop off was awful, we queued 3 times and every time we got to the front the machine stopped working. Not enough staff to help solve the computer issues as there was one member of staff across all the drop in machines. Very frustrating to have to continually join new queues.

Selection of movies and stewardes.

We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off.

I travelled with two small children, we had a slight delay and the captain allowed my children into the cockpit during the wait. The crew were so friendly and helpful and my children really enjoyed the trip.

There were many delays and cancellations due to bad thunderstorms at LGA. Despite a few hours delayed (because the airport was closed due to the storm), the flight was still schedule to leave! I was very happy about that. They did issue waivers for those who could not make the later time. Once delta got the ok to fly.. The flight left the gate very fast and we arrived and exited the plane super fast too. The process was so efficient and quick, I did not feel the waiting period. The flight attendance were so happy and positive, they made he flight very enjoyable. Great job delta!

After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort.

Short flight! Crew nice enough!

Boarding seemed slightly delayed

Flight was delayed.

The on board staff was very nice. That's pretty much the only thing that I liked.

Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later.

Delay, nothing to eat, poor service !

We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be.

The flight attendant was very quick to meet any needs big or small.

Still extremely unhappy about my broken item.

Overall everything was ok.

Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir.

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't.

Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait.

Service was very good and lunch was delicious There werr good movies to my liking but a few of them which I would have enjoyed were not offered with English subtitles

The chicken pocket, wish we just had some fruit instead Also the last window seat in front of the exit row felt exceptionally tight

Greate service, good food, planty of legs room, everything on schedule and super comunication via email, text messeges!

Nothing

I didn’t like that I paid for premium eco omg and the airline changed planes and switched all our seats to coach and oversold the flight without eva n an alert or option to keep our original seats. Never again!!!

My flight from the US to Dublin was delayed by 3.5 hours because the original inbound plane broke down and they sent a smaller replacement. Then they could not locate a crew.

Nothing

Delayed for 8 hrs. Had to go through passport control twice. Horrible service

I love Aer Lingus, they appear to be always on time and nice comfy seats. No problem boarding, was nice and quick.

Nothing to not like at mo.

Plane was clean and comfortable, Entertainment was good, crew was friendly

You now have to pay for beer and wine and a long haul flight on a major carrier…

Todo

Crew was very nice, twice beverage this is good but I miss the cacahuates japoneces.

Airplane look little old , clean and comfort, but sound a lot when departing... that is creapy Checking was slow only 2 people

Nothing

Nothing

Check in process fast and friendly.

Screens did not work at all, just a sandwich on a 5 1/2 hour flight, bathroom doors did not lock, overall a poor quality flight.

On time flight, food served was decent, and flight crew was pleasant.

Nothing, great flight.

El personal fue majo desde la facturación hasta los asistentes de vuelo, y el almuerzo estaba rico

Tardamos en salir casi 25 minutos por un problema con una pasajera,

Seat

No film

2 hours late, problems with entertainment, bad service at chack-in

Our flight was good

The bag drop off was awful, we queued 3 times and every time we got to the front the machine stopped working. Not enough staff to help solve the computer issues as there was one member of staff across all the drop in machines. Very frustrating to have to continually join new queues.

I travelled with two small children, we had a slight delay and the captain allowed my children into the cockpit during the wait. The crew were so friendly and helpful and my children really enjoyed the trip.

outdated inflight entertainment system generally worn and old plane

service was good, food was good

seats were too cramped for such a long flight and I didn't have the resources to upgrade to the next level (not first class, "World Traveler Plus" I think). The seats were also uncomfortable / not padded enough - my tailbone and lower back were very unhappy by the end of the flight

The staff was friendly and apologetic.

The flight was delayed an hour due to traffic on the runway. I missed my flight and won't get to my destination until the next day. I paid extra for a short flight, and I end up waiting 5 hours with no compensation. I was charged for the drink I ordered and not offered a food voucher or money back. This happens every time I fly with Delta and I will not be a returning customer.

After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort.

Short flight! Crew nice enough!

Boarding seemed slightly delayed

I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight.

Supposedly great aircraft. Good crew and good service

Economy seats cramped for elbow room. Average in flight entertainment.

Selection of movies and stewardes.

I travelled with two small children, we had a slight delay and the captain allowed my children into the cockpit during the wait. The crew were so friendly and helpful and my children really enjoyed the trip.

My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate

Nothing really

Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers.

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

Nice flight, nice crew, and a nice experience.

... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.

Overall everything was ok.

Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir.

Arrived Early!

Left Late :-)

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

Supposedly great aircraft. Good crew and good service

Economy seats cramped for elbow room. Average in flight entertainment.

I like to fly BA because the crews ( and I assume the maintenance) are top notch

Tired old 747. Needs an upgrade. Packed in like sardines on an old plane that shows it age. Should have flown Norwegian. Major delay caused me to miss my connections though the BA staff were all over it.

No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly.

My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate