Ventajas: Vueling is a great airline - very hip and cosmopolitan. The crew was young but intelligent, hard-working and helpful
Desventajas: The flight was over 5 hours delayed. Multiple times I asked for an update and wasn’t given one by any crew member, nor did they make any announcements giving the passengers and update. The other passengers on the plane were extremely rowdy and loud during the wait and the crew did nothing to keep ca
Desventajas: They closed the gates on time despite the flight being nearly 2 hours late. So, passengers sat in the plane for about 4.5 hours for a 2h flight.
Desventajas: A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline
Ventajas: The crew is great
Desventajas: The seats doesn’t move forward nor backwards
Ventajas: Price was good
Desventajas: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.
Ventajas: Crew were great.
Desventajas: Again late boarding meant a late take off.
Ventajas: The legroom on the plane was good. The canin crew very friendly and service good. Flight was generally very comfortable.
Desventajas: The flight was delayed for over an hour which was difficult as we I’d a connecting flight to catch.
Ventajas: The original price
Desventajas: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund
Ventajas: Crew were good! Happy and cheerful
Desventajas: Seemingly late boarding meant a late take off
Desventajas: La puntualidad
Ventajas: This flight was very disappointing. We paid extra for extra leg room seats only to get told we couldn’t have ANYTHING with us in our seats, not even a sweater. We had to put all of our items in the overhead bins, including small purses. Staff was not friendly.
Desventajas: Friendlier staff. Lots of stairs to get to and on plane. We had an elderly person that did have a hard time. Explain certain seats don’t allow any items other than the actual person. I had fragile items and had to store in above bins to be banged around. Luckily this was a short flight.
Ventajas: Crew was nice
Desventajas: Less line to check in
Ventajas: My flight got cancelled. The crew was extremely rude at the airport. Ended up taking another flight to Luton airport instead of Gatwick. Once landed the luggage pick-up took almost an hour. Then, I had to to take a bus and two trains to get to a hotel in Gatwick. The whole experience was horrible.
Ventajas: On time departure, professional crew and comfortable seat for flight duration.
Desventajas: 30 min delay on arrival due to stand occupied by another easyJet aircraft.
Ventajas: Seat comfortable
Desventajas: Flight was delayed and overhead bin space was very small
Desventajas: Staff rude and short
Ventajas: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can
Desventajas: the headrest is hard. Apart from that- all was fine
Ventajas: The seat was a little uncomfortable but the crew were amazing.
Ventajas: Crew were great
Ventajas: Nothing in particular
Desventajas: Quicker boarding. More leg room. More comfortable seats. Long wait for drinks or snacks
Desventajas: The area we were put in prior to boarding was just a continuous weaving queue and was quite crowded and stuffy
Ventajas: La tripulación amable
Desventajas: El horario de salida se demoró, los asientos no se reclinaban, ni había entretenimiento ni u vaso de agua nos dieron. Todos lo tenías que pagar
Ventajas: Nothing. Flying with Ryanair is like travelling in purgatory
Desventajas: The app would not let me check in the previous day then they charged me a disgusting €55 to check in. The staff were unable to use any discretion. They clearly all hate working for Ryan Air. Flight was delayed by two hours. Overall appalling experience as it always is.
Desventajas: Don't turn up with a cabin case, it will cost you £20 to have it put in the hold
Ventajas: The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time).
Desventajas: Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!
Ventajas: On time without any delay
Desventajas: 1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered.
Desventajas: It was hot and stuffy and dirty
Desventajas: Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either.
Ventajas: Food was good. Some of the crew was very pleasant. 2 checked bags allowed with ticket price.
Desventajas: Nicer staff especially in regards to baggage and helping people with different cultures/languages. They are beyond strict about baggage size. Nice to have endless movies to watch, but should be noted no individual movies. Unexpected fee for boarding pass and inability to check in online at airport.
Desventajas: I’ve waited for 2 hours into the flight to get a cup of water . And an hour more to buy a bottle of water. Staff was not nice .
Ventajas: Crew was ok.
Desventajas: No food or drink onboard unless you pay. they will charge you for everything but when they lose your bag and you ask for compensation, they ignore your requests and you get nothing. Horrible airlines and don't really care about their customers
Desventajas: I ordered and paid for meal on line, it was not available and I showed the online receipt to the flight attendant, and she just shrugged and said I was not on Her list so too bad.
Ventajas: Took off on time
Desventajas: No food, need to pay for a second piece of a hand luggage! Duty-free shopping is not fun any more when you need to pay for extra packages you aquired in shops to take them onboard.
Desventajas: The food it wasnt good
Ventajas: La puntualidad de los vuelos
Desventajas: LOs asientos son muy justos, hay que pagar por algo mejor... antes solo escogías 48 horas antes sin cobro.... además que no le llegó y una maleta
Desventajas: El retraso en el vuelo, una hora.... llegue tarde la reunion...
Desventajas: Luggage not included. Charged at an excessive 120 USD rate !
Ventajas: Service was good and so was the entertainment
Desventajas: I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available
Desventajas: 3 hours delay Leaking AC Delay on arrival-waiting on ground for available spot in airport and finally being transferred via busse which took another 20 min. Very loud and annoying noise during flight (and I had my share of flights...)
Desventajas: Arkia changed there flight hour and no one updated me. I almost missed the flight. It was messed
Ventajas: The crew was excellent. They give very good service. Overall I was very satisfied with the flight.
Desventajas: Boarding took a lot of time and the flight was late in more then an hour.
Desventajas: Boarding was a zoo. Plane old and tight.
Desventajas: Ground support for landing in tlv is horrible waiting for bus outside plane for a long time even thouh flight was on time
Ventajas: Really easy experience - friendly, organized, on time and a great price!
Desventajas: Free food and alcoholic beverages
Ventajas: The price
Desventajas: Screens or just at least free water or drink
Ventajas: I may never travel with this airline
Desventajas: I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it
Ventajas: The flight was very uncomfortable and dirty
Ventajas: Good entertainment options
Desventajas: two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned
Ventajas: I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different
Desventajas: More snacks maybe lackerli
Desventajas: The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough
Desventajas: Arrive on time Zurich
Ventajas: The inflight entertainment was great and helped to pass the time. The food was good for airline food.
Desventajas: The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep.
Ventajas: staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons
Ventajas: They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable
Ventajas: The food they offer to purchase. Easy check in at the airport.
Desventajas: Better seat pitch. I'm not a tall man, but the space is very small.
Ventajas: Easy to book on phone no problems getting boarding passes etc.
Desventajas: Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way.
Ventajas: comfy seats and a breakfast thrown in !
Desventajas: not much
Ventajas: Check in and security process are far from being nuce and effective
Ventajas: Elal is simply horrid. Worse than low cost companies and very expensive. The only thing I like is getter get off the plane and knowing I will do anything to fly with another company next time
Desventajas: Lousy experience all round. Too pissed off to provide detail
Ventajas: Crew was amazing. Seats were small. I had middle sear both going and coming back.
Ventajas: The most comfortable economy seats I've ever had. Incredibly kind and attentive staff and delicious food. Wish every flight could be El Al!
Desventajas: Cultural standards on what is appropriate entertainment for all audiences definitely vary! This flight did not have individual screens, but rather several central screens with Israeli TV programming being shown with subtitles. The content was shocking and obscenities were flying across the screen in the subtitles. I was traveling with my children and eventually just told them they should look away.
Desventajas: Food, WiFi on airplane.
Ventajas: The upgrade was a nice surprise
Desventajas: But the"lay flat" seats are not at all comfortable...
Ventajas: Crew very attentive to passenger needs
Desventajas: leg room.
Ventajas: Stewardesses are arrogant No entertainment And food is merely acceptable
Desventajas: Stewardesses are arrogant No entertainment And food is merely acceptable
Ventajas: Everything was as expected. Felt like there was more leg room than other economy flights.
Desventajas: It was a short flight so I can’t complain very much. The food was underwhelming.
Desventajas: Better boarding experience with consistency in allowance for appropriate carry on luggage.
Desventajas: The departure was slightly delayed. But the on-board experience was great.
Ventajas: THEY LOST OUR LUGGAGE and had absolutely zero record of it!!!!! Never again will we take Aeroflot. Not worth saving the money, really not a very good experience..
Desventajas: Our flight attendant was not very helpful at all. Our flight was delayed 40 mins. When in Moscow went to help desk we were told we missed our connection and had to wait 8 hours until next flight. Turns out we didn't miss it, it was delayed 2 hours so we could have been on it, they screwed us.
Desventajas: Flight delayed after previous flight had been cancelled, no communication, awful customer service
Desventajas: the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks.
Ventajas: Crew is fantastik,Dana is the best
Desventajas: The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS.
Ventajas: good service , everything good.
Ventajas: The captain was able to make up much of the lost time spent boarding.
Desventajas: The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight.
Ventajas: There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX
Desventajas: Be like Swiss or Lufthansa. Charge less and give free water and snacks
Ventajas: Comfortable seats from Brussels to Accra, aircraft clean and well maintained.
Desventajas: Slow Boarding from Paris. Poor, but very poor entertainment system
Ventajas: Seats were fairly comfortable with decent leg room.
Desventajas: My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.
Desventajas: Three hour delay. Shifted all our plans and reservations. Upsetting. Made short seven hour flight a ten hour flight with sitting and waiting for three hours. We were hungry and tired and stuck. Kept getting mixed signals: to wait longer.
Ventajas: The crew were great. Explanations given and complementary drinks given due to delay caused by medical emergency. Managed to organise new crew and problem solve very quickly.
Desventajas: More leg room as the customer in front was rather large and the chair was pushed back from the weight
Ventajas: Clean and good seats
Desventajas: Cheaper prices and more luggage allowance at a lower rate or included on high price tickets
Ventajas: The crew were efficient.
Desventajas: The flight left late. The seat was uncomfortable for me ( that is usual ) My major problem is that I was charged £247 and then a further £378 when I had to re book due to easy jet systems changing the dates. I am certain I booked the correct dates.
Desventajas: They changed the gate all of a sudden and did not provide any entertainment or food
Desventajas: Easyjet should change their name 'Difficult jet' or 'Delayjet'
Desventajas: The booking did not include my luggage despite buying the most expensive version of the fare. When I spoke to customer service, the could do nothing. I filed a complaint and will seek recompense further up.
Ventajas: Crew was very professional and styled with poise.
Desventajas: Seat recline
Ventajas: plane was quit new and seats were comfy.
Desventajas: check in was a bit slow.
Ventajas: As expected for a budget flight.
Desventajas: Even though it's a budget flight, I feel water should still be available to passengers free of charge.
Ventajas: Comfortable seat, crew good, left and arrived as scheduled.
Desventajas: Cost of on-board food & drinks
Ventajas: Turkish Air’s boarding is very good and their food and entertainment is good
Desventajas: I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc.
Ventajas: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.
Desventajas: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.
Ventajas: The crew was professional and very engaging
Desventajas: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...
Desventajas: Crew could have been more pleasant
Desventajas: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair
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