Encuentra vuelos baratos de Oklahoma City Will Rogers World a Madrid Adolfo Suárez Madrid-Barajas (OKC - MAD)

Never made the flight because my first flight was delayed.

Smooth boarding.

The cramped seats, not a lot legroom and people complained once you reclined.

I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day.

That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson.

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Nothing

great service, easy to get on and off, snack options and drinks were all great

That I got to my destination safely, and my luggage wasn't lost

The seats are so uncomfortable, and trying to sleep on the flight was nearly impossible.

Terrible landing

Kayak a howed my gate as something that didn’t exist at the terminal. I went to a kayak help desk to have a ticket printed that showed my TSA precheck because it wasn’t showing on my mobile ticket, and no one was there to help. I waisted for 10 mins. It then took me nearly 2 hours to get through security. I asked if I could get through quicker and was told I could not, despite it being passed my boarding time. I then ran to my gate where I waited for another 10 mins (no one was there, again) and then an employee came out and said they couldn’t let anyone board once the door was shut. He then directed me to the delta help desk (there was at least 20 people behind me who missed their flight). I then had to pay an additional $75 to get a later flight. The whole experience was awful and I’m disappointed with Kayak and the gate confusion, but mostly Delta and the lack of customer service.