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Ventajas: Large entertainment variety

Desventajas: Comfort less than desirable. Not enough sitting space. Also my luggage was left behind in Munich.

Ventajas: Good standard Lufthansa service

Desventajas: Economy seats are too cramped, in comparison to the other airlines

Ventajas: Food and boarding process

Desventajas: The plane was uncomfortable and things were falling apart

Ventajas: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.

Ventajas: Comfort of the plane, service

Desventajas: No business lounge in CDG before 9am

Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Ventajas: The chairs were comfortable the staff was very attentive and nice

Desventajas: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Ventajas: Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided.

Desventajas: Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another.

Ventajas: During the wait the monitors were turned on and we were able to watch movies

Desventajas: Flight got delayed in Atlanta we’re sitting on the plane for about an hour, We didn’t get offer anything during that time.

Ventajas: Awesome prompt and courteous service.

Desventajas: Nothing

Ventajas: Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane.

Desventajas: We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like.

Ventajas: Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too.

Desventajas: Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA.

Desventajas: We never made it to Phoenix with BA

Ventajas: The one saving grace, however, was the arrival lounge at Heathrow, which did have excellent breakfast food.

Desventajas: The seats in business class were very small and uncomfortable. We are not large people, but there was no room to sleep. Plus the service was not warm, the food unappetizing. We will never fly on British Airways again.

Ventajas: I like everything.

Ventajas: Nothing

Desventajas: Very long delay, got bumped for a flight the next day. Horrible experience

Ventajas: Clean less of the plane

Desventajas: Entertainment system did not work at all

Ventajas: New plane, good food choices.

Desventajas: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Desventajas: Unwashed pillow and blankets, stains on the pillow

Ventajas: Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable.

Ventajas: Worst ever

Desventajas: Poor service

Ventajas: Though departure was delayed 45 minutes, service on board was superb. wine flowing, food great, Baileys for dessert, and great movie selection

Ventajas: The plane was on time and staff on the plane where nice

Desventajas: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.

Ventajas: Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive.

Ventajas: The flight crew was very competent and welcoming.

Desventajas: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.

Ventajas: Awesome prompt and courteous service.

Desventajas: Nothing

Ventajas: Crew was extremly helpful, friendly and happy.