|Los vuelos llegan a||España|
|Los vuelos salen de||Kansas City|
|Precio del vuelo||509 €|
|Aerolíneas||Lufthansa, Brussels Airlines, Delta, British Airways, Finnair|
Ventajas: Large entertainment variety
Desventajas: Comfort less than desirable. Not enough sitting space. Also my luggage was left behind in Munich.
Ventajas: Good standard Lufthansa service
Desventajas: Economy seats are too cramped, in comparison to the other airlines
Ventajas: Food and boarding process
Desventajas: The plane was uncomfortable and things were falling apart
Desventajas: The bags took over 45 minutes to be delivered
Ventajas: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
Ventajas: Comfort of the plane, service
Desventajas: No business lounge in CDG before 9am
Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
Ventajas: The chairs were comfortable the staff was very attentive and nice
Desventajas: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
Desventajas: ... on top of that I kindly requested to speak with a supervisor and i was denied it. As a customer I deserved that. I would a ticket with Aerolineas and nowhere it said it was delta. I followed the baggage allowance explained on kayak website and on Aerolineas Argentinas. I took a bicycle which is free and i pay $100 to packed it as Aerolineas wanted. When I arrived it was a Delta flight and they told they don't allow bicycles and that i had to play $150. Aerolineas website and kayak clearly says that bicycles were free on my flight. I show the agent my ticket and that no where it said delta to consider what he was saying since it is an alliance but i was not informed about it. He said no and after wait there for a while before boarding i kindly ask to speak with a supervisor and the denied it and disappeared. I request a refund of my fee to you for providing incorrect information.
Ventajas: Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided.
Desventajas: Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another.
Ventajas: During the wait the monitors were turned on and we were able to watch movies
Desventajas: Flight got delayed in Atlanta we’re sitting on the plane for about an hour, We didn’t get offer anything during that time.
Ventajas: Awesome prompt and courteous service.
Ventajas: Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane.
Desventajas: We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like.
Ventajas: Fantastic customer service!
Ventajas: Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too.
Desventajas: Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA.
Desventajas: We never made it to Phoenix with BA
Ventajas: The one saving grace, however, was the arrival lounge at Heathrow, which did have excellent breakfast food.
Desventajas: The seats in business class were very small and uncomfortable. We are not large people, but there was no room to sleep. Plus the service was not warm, the food unappetizing. We will never fly on British Airways again.
Ventajas: I like everything.
Ventajas: I got there
Desventajas: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.
Desventajas: Very long delay, got bumped for a flight the next day. Horrible experience
Ventajas: Clean less of the plane
Desventajas: Entertainment system did not work at all
Ventajas: New plane, good food choices.
Desventajas: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.
Desventajas: Unwashed pillow and blankets, stains on the pillow
Ventajas: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again
Desventajas: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat
Ventajas: Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable.
Ventajas: Worst ever
Desventajas: Poor service
Ventajas: Though departure was delayed 45 minutes, service on board was superb. wine flowing, food great, Baileys for dessert, and great movie selection
Ventajas: The plane was on time and staff on the plane where nice
Desventajas: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.
Ventajas: Great entertainment options!
Desventajas: The seats are still too small. I also wish there were hot options for food.
Ventajas: Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive.
Ventajas: The flight crew was very competent and welcoming.
Desventajas: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.
Ventajas: Awesome prompt and courteous service.
Ventajas: Crew was extremly helpful, friendly and happy.
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