Encuentra vuelos baratos de Finlandia a Madrid Adolfo Suárez Madrid-Barajas

Newer plane.

The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it.

staff were polite, helpful, and efficient

super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

most of the crew were polite and helpful

super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Nothing.

Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again.

The crew was really nice

The flight was delayed, there was no TV or any other entertainment

The food selection and quantity were wonderful! The crew and movie selection were great!

My seat storage pocket was broken and I was unable to store items in it.

The willingness of crew to accommodate passengers, comfortable seats very little of turbulance

Everything was OK

Not much compared to Lufthansa from AID to Munich.

Old plane, old movies, service was mediocre

Everything great

N/A

2 hours late, problems with entertainment, bad service at chack-in

Easy smooth transaction

None

Entertainment and seat space were great.

They somehow managed to lose the entire flights luggage

The flight was nice and the people were friendly and good

My stroller’s leg got broken and I did report

The willingness of crew to accommodate passengers, comfortable seats very little of turbulance

Everything was OK

The crew was really nice

The flight was delayed, there was no TV or any other entertainment

easy boarding, great flight attendants