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Desventajas: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Ventajas: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Desventajas: the headrest is hard. Apart from that- all was fine

Ventajas: Crew was friendly

Desventajas: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Desventajas: There was no wifi on flight

Ventajas: Seat was good

Desventajas: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Ventajas: Nothing!

Desventajas: We were told they were holding our flight, we ran 3 terminals and they’d already left.

Ventajas: Food, entertainment and crew was exceptionally friendly.

Desventajas: Seats not great for such a long flight.

Ventajas: Crew was fantastic, seats and entertainment was great. Very good food choices.

Desventajas: Everything was very good.

Ventajas: food and price

Desventajas: boarding... control the luggage size

Ventajas: Plane was clean & crew were kind

Desventajas: The flight was late. They lost my luggage! No time to take the food. Very bad experience

Desventajas: El avión pequeño puso un marcha y se contaminó el aire Interior

Desventajas: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Ventajas: Entertainment was amazing

Desventajas: Seats a bit hard

Ventajas: Everything was smooth and effortless.

Desventajas: Can’t think of anything.

Ventajas: Food, entertainment and crew was exceptionally friendly.

Desventajas: Seats not great for such a long flight.

Desventajas: Nothing

Ventajas: The plane was fairly new, clean, and comfortable seats.

Desventajas: A better selection of the main meals in business class.

Ventajas: Better system to boarding.

Desventajas: Announce properly for boarding.

Ventajas: Not much

Desventajas: A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!

Ventajas: Seat was good

Desventajas: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Desventajas: Muy bueno

Ventajas: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

Ventajas: Nothing!

Desventajas: We were told they were holding our flight, we ran 3 terminals and they’d already left.

Ventajas: flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Desventajas: flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ventajas: food and price

Desventajas: boarding... control the luggage size

Desventajas: Gate location information delayed until last minute!

Desventajas: El avión pequeño puso un marcha y se contaminó el aire Interior

Ventajas: Very efficient and competent crew. Very much like the A330 plane.

Desventajas: On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags.

Ventajas: The plane was fairly new, clean, and comfortable seats.

Desventajas: A better selection of the main meals in business class.

Desventajas: The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty.

Ventajas: Nothing went wrong so it is good enough for me

Ventajas: The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel.

Desventajas: I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee.

Desventajas: The moment to enter to the airplane needs to be more organized. The food served was terrible. No air conditioning during the time we were waiting inside the airplane.

Ventajas: Self checkin, there was no line and things moved quickly.

Desventajas: Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood.

Ventajas: Se retrasó dos horas y no llegué a la conexión

Ventajas: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

Ventajas: Good beverage service.

Desventajas: Over an hour delayj for departure.

Ventajas: Nice attention and good food. Plane and seats are confortable

Ventajas: La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus.

Ventajas: Entertainment was amazing

Desventajas: Seats a bit hard

Ventajas: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.

Ventajas: Good beverage service.

Desventajas: Over an hour delayj for departure.

Ventajas: It was all fine

Desventajas: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Ventajas: Very on time, smooth take off and landing and friendly staff.

Desventajas: Perhaps spirits offered other than just wine. And a vegetarian food option.

Ventajas: Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!

Desventajas: Everything!

Ventajas: It was on time.

Desventajas: 90 euro per bag!!!! Outrageous. Never again TAP.

Ventajas: Good crew, new Airbus 321 charging possible.

Desventajas: There was a group of Swiss passengers very noisy and crew did not asked them to behave.

Ventajas: Very on time, smooth take off and landing and friendly staff.

Desventajas: Perhaps spirits offered other than just wine. And a vegetarian food option.

Ventajas: Self checkin, there was no line and things moved quickly.

Desventajas: Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood.

Desventajas: There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late.

Ventajas: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Desventajas: the headrest is hard. Apart from that- all was fine

Ventajas: Pleasant flight

Desventajas: We were delayed & missed our connection

Ventajas: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Desventajas: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Ventajas: Entertainment was amazing

Desventajas: Seats a bit hard

Ventajas: The overall experience was great

Desventajas: It was indeed a good experience

Ventajas: Very efficient and competent crew. Very much like the A330 plane.

Desventajas: On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags.

Ventajas: food and price

Desventajas: boarding... control the luggage size

Desventajas: The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty.