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Ventajas: "The crew was great with kids. Very friendly and helpful."

Ventajas: "As previously stated hated having to go through security again"
Desventajas: "Chocolate"

Desventajas: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"

Ventajas: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Desventajas: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Ventajas: "Seats were good, flight attendants cordial."
Desventajas: "It took forever for the passengers to get on the plane and seated for us to take off so we left late. We arrived late in Munich so I had to practically run to my next flight. Thankfully was in the same terminal."

Ventajas: "a320 was comfortable"

Desventajas: "Perdieron nuestras maletas, de prácticamente todos los pasajeros."

Ventajas: "Crew"
Desventajas: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Ventajas: "Food was good and crew were helpful."
Desventajas: "Seat could have been comfier!"

Ventajas: "Crew very helpful."
Desventajas: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Ventajas: "Reasonably comfortable seat"
Desventajas: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

Ventajas: "Super professional, comfortable and on-time service with both Swiss and Lufthansa."
Desventajas: "Clear up-front notification about extra charge for first checked bag on both ways of the trip ($60 each). I couldn't find that information at the time of the booking."

Desventajas: "Boarding by rows would avoid people rushing to line up ahead of time."

Ventajas: "The food and complementary drinks were perfect. The staff was kind and attentive. There were many movie and television options."
Desventajas: "The seats reclined too far making me uncomfortable."

Desventajas: "Highly recommended for efficiency"

Ventajas: "Efficient boarding, friendly crew, nice range of entertainment options."
Desventajas: "An economy seat is an economy seat ...."

Ventajas: "Service"
Desventajas: "Boarding"

Ventajas: "Service and hospitality. On dot service with no major delays."

Ventajas: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Desventajas: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Ventajas: "Staff were very nice. Flight arrived on time."
Desventajas: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Desventajas: "1hr 20 minutes late"

Ventajas: "Flight arrived early."
Desventajas: "Last two transatlantic flights have been hot. What happened to a nice cool flight and using the blanket if you are cold?"

Ventajas: "The flight was 1.5 hours late that almost caused us to miss our connecting flight to Tel Aviv. The service and plane was just OK."
Desventajas: "The vegetarian meal was just fair. The plane was small and bathrooms options limited"

Ventajas: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Desventajas: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Ventajas: "Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew."
Desventajas: "Bus to plane at departure, no room in overhead lockers as space taken up with small bags"

Ventajas: "All"
Desventajas: "Nothing"

Desventajas: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Ventajas: "Lots of legroom, friendly crew, and they serve sandwiches! Asked for water after takeoff and they gave it to me without hesitation! I would definitely recommend them!"
Desventajas: "I can’t find anything to complain about."

Ventajas: "This space intentionally left blank"
Desventajas: "For starters, they sat my 12 year old daughter 6 rows away and both of us in center seats so no one would switch with us. Mid flight, my daughter asked to switch with me since the guy next to her kept asking personal questions and was making her uncomfortable. Second, the in flight entertainment did not work. Third, I had pre-ordered a diabetic meal, they “think they may have given it to someone else.” Fourth, one hour delay making for a tight connection. And finally... they lost my suitcase. Should arrive in a few days."

Ventajas: "Fantastic staff excellent aircraft"
Desventajas: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Desventajas: "We had 30 minutes delay"

Ventajas: "Crew and service was amazing"
Desventajas: "No entertainment food Horrible"

Ventajas: "Our cabin service was superb Our seats were wonderful"
Desventajas: "Nothing it was perfect"

Ventajas: "Gate, boarding and smooth sailing on A380 bus by the pilots"

Desventajas: "I propose to keep on board the plane some bright and interesting toys for calming the children who, for almost the entire 10-hour flight, cry and do not give rest to all the passengers. I understand that parents should have worried about this. But if the parents can not do anything with their child, the new toys could help calm the child, and not turn a long flight into torture for other passengers and crew."

Ventajas: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Ventajas: "The flight was full. service, food and entreatment was excellent"

Ventajas: "I arrived at my destination completely unstressed."
Desventajas: "Security checks, but this is unavoidable"

Desventajas: "Boarding at Bologna was a nightmare. The Check-In lines opened late; the number of desks open was limited; took over an hour to check in for flight"

Ventajas: "The business cabin was excellent for a European airline."

Desventajas: "Absolutely perfect."

Ventajas: "Randomly gave me better seats!"

Ventajas: "Nothing"
Desventajas: "Everything"

Desventajas: "Cancelled flight."

Desventajas: "The flight got delayed and it was a nightmare for my handicap old mom."

Ventajas: "Seats and table are small, very cramped quarters,I’m 6ft 1 &. 210 & it was very tight, can’t really stretch your legs out or get comfortable enough to sleep, the crew was very good, always spot on when needed & constantly offering drinks & warm towels."
Desventajas: "I really didn’t like our party being separated when we bought our tickets all together, my niece was uncomfortable being away from us on a long flight, this part of the booking process is very frustrating as your seat can be sold to someone willing to pay for it & you get moved unknowingly & when you go to board your seats have been changed."

Desventajas: "This particular flight was delayed beyond reaching the next sep,so we have to rebook our flight threw Chicago in uncomfortable hurry."

Ventajas: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."

Ventajas: "The staff was good to me when I became ill on the flight with a migraine."
Desventajas: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."