Encuentra vuelos baratos de Calgary a Madrid Adolfo Suárez Madrid-Barajas (YYC - MAD)

Se demoró más de una hora no te piden ni disculpas todo lo que tenía planeado para ese día se derrumbó

The plane was huge with lots of empty seats. This is better than my flight out, which was oversold (I was the person who didn't have a seat, until just before departure when someone else didn't show up). The seats appeared to be new.

The flight was delayed by an hour. No information was available about what gate the delayed flight would be departing from, which made it difficult to relax while waiting due to fears of missing the flight whenever it finally took off. The electronic flight list said to check the monitor at 6:38pm to find out what gate would be used (for a 5:30pm flight). I checked the monitor at 6:14 and it said the flight was boarding. This seems like a recipe for making people miss the flight. At the very least it made things stressful. No free food/beverages were provided (some is available at a cost). A family with a very tired baby was forced to wait in a huge long line rather than being pre-boarded. That just seems discourteous to me.

The movie selection.

2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy.

I was pleased that the flight was on time, comfortable and with friendly staff.

I didn't enjoy the wait on a packed bus to the plane and the rocky bus ride to the plane.

Baggage came quickly. Flight was on time.

Delta Comfort om commuter jet

We left 30 minutes late due to congestion and I missed a layover. Otherwise it was a great experience

The crew was very helpful and reassuring. I’m not a frequent traveler and they kindness towards my anxiousness stood out.

The bumpy air. But you can’t fix that. Lol.