Todo muy bien un avión muy cómodo el personal muy encantador y atento repetire
Ventajas: "Crew was great"
Desventajas: "Boarding was horrible, Santorini’s airport was horrible, the flight was delayed, no one knew what was going on, there is no organization with boarding it was a mess"
Ventajas: "Que facturen gratis la maleta de mano por el covid."
Desventajas: "Hubo un retraso de una hora y 45 minutos por fallo eléctrico. Asignación de asientos no aleatoria, que se pueda elegir donde te sientas. no tiene sentido que con el covid, te pongan al lado de un desconocido,pudiendo estar sentado junto a tu pareja."
Ventajas: "That finally we arrived. 6 hours delay."
Desventajas: "Everything. Poor management from Volotea and very poor services from SACBO."
Desventajas: "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Ventajas: "Perfect!"
Desventajas: "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"
Desventajas: "Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure"
Ventajas: "Simplicity and welcome with a smile"
Desventajas: "The departure gate was far"
Desventajas: "To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini."
Ventajas: "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."
Desventajas: "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."
Ventajas: "Checking and boarding were easy. Also email reminders were helpful."
Desventajas: "Could they spare a drink of water? They charged extra for everything, including the air you breathed."
Ventajas: "Low cost"
Desventajas: "Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing."
Ventajas: "Not much"
Desventajas: "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"
Ventajas: "Todo perfecto! El vuelo salió en hora y llegamos a la hora precista"
Desventajas: "I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation."
Ventajas: "It was a quick flight."
Desventajas: "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."
Desventajas: "Will never fly them again"
Desventajas: "Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH"
Ventajas: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Ventajas: "A flight es eventually arranged"
Desventajas: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."
Ventajas: "Convenient straight flight to Bordeaux"
Desventajas: "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"
Ventajas: "Staff was friendly"
Desventajas: "Flight was delayed, planes are old, no entertainment and boarding process was unorganized"
Ventajas: "Personnel were helpful, polite and spoke English as well as many other languages."
Desventajas: "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"
Ventajas: "Good short flight"
Desventajas: "Short flight, no food or entertainment"
Desventajas: "There was no airline or flight by his name ."
Ventajas: "Seats were OK and overhead storage was good."
Desventajas: "Flight was delayed 45 min without explanation."
Desventajas: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Ventajas: "Nothing"
Desventajas: "The Volotea website was very poorly run and thus, we accidentally booked the flight on the wrong date, due to the way the calendar was loaded on the site. We entered the correct date, but somehow we still received flights for 5 days after the date we needed. We tried to change them at the airport, and after being sent to 2 different ticket counters, we ended up paying an additional $420 to get the flights we needed. Therefore, each flight from Athens to Mykonos was over $400 each. It was ridiculous and I will NEVER fly this airline again."
Desventajas: "Everything"
Ventajas: "Too short of a flight for food and entertainment! Smooth flight. No complaints"
Ventajas: "Crew was very nice and professional."
Desventajas: "Seating is a bit tight. But ours was a short flight."
Ventajas: "Everything in the plane felt new, crew was friendly, efficient."
Ventajas: "Price, direct flight"
Desventajas: "No frills, no beverage/snack service, seats very uncomfortable"
Ventajas: "Volotea flight was good and I would fly Volotea again but checking in at the Santorini Airport is Chaos for all airlines Santorini Airport needs to organize the check in area with better barriers especially for the very long line of psgrs lining up for security Without barriers it's unclear where the line ends and where those joining the line should go therefore causing a lot of confusion and people trying to bud in"
Ventajas: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Desventajas: "Flight was cancelled 6 months ago and I still have not received my refund."
Ventajas: "The cabin crew don't know their job and don't care about security! They separate my husband and I from our children. They changed our seats, because they 2 people previous to us were too elder to seat at emergency exit. So we got stuck seating at emergency exit and away from our children! Who will put the emergency mask on my children now in case of emergency Volotea airline ?! Learn your job as flight attendant!"
Desventajas: "Plane delayed for 2 hours. Small, cramped airport(Santorini) with no working men's restroom."
Ventajas: "Simplicity and no headache."
Desventajas: "A poor todler who was crying because his ears were hurting. Flight attendant did everything she could."
Ventajas: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Desventajas: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Ventajas: "I liked how they played music"
Desventajas: "My luggage was lost and still has not been located. The bag tag number was entered incorrectly numerous times with different agents over the phone as well as at the airport."
Ventajas: "The flight was so smooth I forgot I was on a plane. Great landing, too."
Desventajas: "Give us a snack or drink"
Ventajas: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Ventajas: "Nothing"
Desventajas: "They nickle and dimed us on everything including printing my boarding pass when in the end I didn't even need it. The. They were over an hour late They they didn't even serve us a drink on the plane. Worst airline I've ever flown with. if I thought I'd ever get it I'd be demanding my money back."
Ventajas: "Muy buen servicio"
Desventajas: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Ventajas: "Short fairly cheap flight"
Desventajas: "They needed more staff to check people in. Flight was delayed because we were still boarding. Was a cluster."
Desventajas: "I would never fly this airline again"
Ventajas: "The price was very reasonable. Despite delayed takeoff and boarding area lacking clear instructions, flight boarded quickly and made up most of the lost time. Other flights and trains in Italy seemed to be delayed too!! (not operated by Volotea)! I did pay extra in advance for baggage and printed out boarding cards before leaving USA for Italy. Familiarize yourself with the rules. Ate a sandwich on board, good enough and friendly flight attendants."
Un vuelo muy tranquilo y en su tiempo y hora, tienen servicio de WiFi más barato que en otras aerolíneas. Punto a su favor, su te da miedo volar activa el WiFi y navega o has video llamada con tus familiares y amigos
Distancia entre asientos. Verdaderamente escasa.
Mal trato del personal y no me han dejado sacar mi tarjeta de embarque estando en hora.
Las normas de equipaje, están mal explicadas
Excelente, muchas gracias.
Desventajas: "Por no estar informada a tiempo y al día con la información de restricciones por Covid la persona encargada de permitir a embarcar me ha hecho perder muchos nervios, tiempo y me ha provocado mucho estrés!"
Ventajas: "Embarque y desembarque bien organizados."
Desventajas: "Si el avión no está lleno, estaría al 55%, no permitir reservas en el asiento central. Distancia de seguridad mientras se pueda."
Desventajas: "Amplitud asientos"
Ventajas: "Asientos mejores que Ryanair"
Desventajas: "Embarcar por grupos"
Ventajas: "Ayuda de asiztentes"
Desventajas: "Asientos incomodos"
Ventajas: "Embarque bien"
Desventajas: "La puntualidad, los retrasos"
Ventajas: "El abordaje fue desastroso"
Desventajas: "Que ordenen el abordaje y permitan que cada cual tenga su maleta y sus bultos acordé a las normas."
Ventajas: "puntualidad"
Desventajas: "mucho frio en el viaje"
Ventajas: "El cumplimiento"
Desventajas: "La comodidad del Avión"
Ventajas: "El personal excelente"
Ventajas: "Puntualidad. Amabilidad"
Desventajas: "Un lavabo cerrado"
Ventajas: "Subida al avión por puerta trasera"
Ventajas: "Excelente atención de la tripulación"
Desventajas: "Nada Todo bien"
Ventajas: "Nuevos asientos Slim"
Desventajas: "Espacio entre asientos"
Ventajas: "Todos muy atentos y siempre atentos a los clientes"
Desventajas: "El proceso de abordaje fue eterno, por más que el personal puso lo mejor de ellos fue larguísimo y atraso el vuelo"
Ventajas: "El piloto muy bueno para despegar y aterrizar"
Desventajas: "Demoraron 1 hora el embarque y media hora el despegue"
Desventajas: "El personal de cabina no se molestó ni siquiera en responder un "no podemos hacerlo" cuando solicitamos un cambio de asiento, ya que había libres y juntos más adelante. Podría entender que no se pueda pero no que se lo pidas dos veces y no te den una respuesta. Lamentable y de muy mala educación. Por otro, el aterrizaje en Barcelona fue el peor que recuerdo y estuvimos hasta las 01.13 horas, una media hora después de llegar, parados dentro del avión sin desembarcar."
Ventajas: "La puntualidad, organización y atención"
Desventajas: "Soy una mujer alta y los asientos tienen poco espacio para las piernas."
Ventajas: "Nada"
Desventajas: "Retraso"
Ventajas: "Personal atento. Finger a la salida y a la llegada"
Desventajas: "Unos minutos de retraso. Muy poco espacio para la piernas"
Ventajas: "El grupo de cabina muy divertido :)"
Ventajas: "Todo correcto, llegamos a la isla en 35 minutos."
Ventajas: "Vuelo perfecto. Embarque rápido, con llegada a Paris antes de la hora programada."
Desventajas: "La distancia entre asientos, pero es low cost, ya sabes lo que hay. Nada megatjvo a reseñar"
Ventajas: "El vuelo"
Desventajas: "Nos han cambiado de puerta a último momento, nos han hecho correr y esperar por mucho"
Ventajas: "Embarque rápido"
Desventajas: "El avión salió 1h y media de retraso"
Ventajas: "Aterrizaje suave y despegue puntual"
Ventajas: "el personal fue muy amable"
Desventajas: "el vuelo salio con retraso, como casi siempre con Vueling"
Ventajas: "Hemos estado dos horas y media esperando para salir. No teníamos información de ningún tipo. El personal de tierra de bastante mala educación. Una vez embarcados, el trato genial."
Desventajas: "El avión debería haber salido a las 20.25 y realmente ha salido a las 22.55."
Desventajas: "Asientos incómodos y pequeños. El vuelo salió con casi dos horas de retraso. La luz de mi asiento no funcionaba."
Desventajas: "Vuelo con retraso"
Ventajas: "Retraso Largo. No dejan entrar en otro avión antes aun habiendo sitio libre"
Ventajas: "Pagas low cost... luego tienes lo que pagas"
Ventajas: "Personal muy atento, embarque rápido y ordenado,."
Desventajas: "No hay nada que pudiera resultar negativo, todo fue correcto"
Ventajas: "Personal muy atento, el vuelo fue bueno, el embarque rápido y correcto"
Desventajas: "La distancia entre asientos realmente pequeña por lo que resultó un vuelo incómodo"
Ventajas: "El personal,todos/todas,se comportaron muy profesionalmente, la atención a los pasajeros, por lo que yo observé, fué impecable"
Desventajas: "No puedo opinar sobre la comida porque solo "comí, un paquete de almendras con la cerveza, pero por lo que pude ver en la información parecía buena"
Desventajas: "el personal no es en ocasiones educado, están sucios los asientos"
Ventajas: "A tiempo y buen trato"
Desventajas: "Nada"
Ventajas: "Avión limpio, salió a tiempo y llegamos a tiempo."
Desventajas: "No tengo quejas."
Ventajas: "Personal muy atento."
Desventajas: "Una película para un viaje de más de 3 horas habría estado bien."
Ventajas: "Si no fuera por huelga del el dia , 26 de los controladores , que nos dejaron entierra por las gran cola al pasa por los controles , y llegar tarde para en barca eramos cuatros pasajeros ."
Desventajas: "Por lo demas estubo bien que la compañia se hiciera calgo de los billetes"