Encuentra vuelos baratos de Bilbao a Ponta Delgada (Açores)

Desventajas: Good flight, on time. Service ok. Captain did a good job communicating. Nice touch with wine at dinner.

Desventajas: The entertainment system did not work and could not be switched off. This issue could only be solved by the crew placing blankets over the screens. This happened both in my seat and my wife’s seat. I don’t think this is acceptable for very expensive business class tickets.

Desventajas: It cold be better if there is no flight delay which put in cause all our plans!...

Ventajas: Modelo Embraer muy cómodo.

Desventajas: Retraso de dos horas y media, sin información ni explicaciones sobre su causa.

Ventajas: The only salvation was the entertainment choices. .

Desventajas: The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food.

Desventajas: The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!

Desventajas: Flight was so delayed we missed our connection.

Ventajas: Service

Desventajas: Coordination between connection flight

Ventajas: The crew was good and went out of their way to help the passengers. The seats were uncomfortable.

Desventajas: The entertainment could definitely be better. Newer screens, and more options.

Desventajas: The entertainment system did not work and could not be switched off. This issue could only be solved by the crew placing blankets over the screens. This happened both in my seat and my wife’s seat. I don’t think this is acceptable for very expensive business class tickets.

Desventajas: Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor.

Ventajas: Space in the cabin

Desventajas: Language included

Ventajas: The airline crew/staff was FAR MORE SUPPORTIVE than I have experienced in more than a dozen top ranked airlines. In particular, there was a crew member named GONCALO RODRIGUES, who seemed to have led every other member to perform at their best, by his model of service toward the passengers (customers). Such a staff can/must be utilized for training purposes and be rewarded in order to follow the concept of continuous improvement and stay abreast with leading airlines...

Desventajas: There are a few points that need to bee taken into serious consideration - for instance - like as below: 1. More choice of meals on board... There was ONLY PORK containing meal served during the flight and nothing else was available, which came as one big surprise. 2. My Baggage did not get boarded... and had to waste a great deal of time... The misplaced baggage staff member at the Toronto airport need more training toward customers' satisfaction. 3. More choice for on-board entertainment

Desventajas: Seats were chosen weeks ago and we recieved a text the night before flight that our seats were changed . They put our 2 year old by himself in tow 38 and the rest of us in tow 5&8 and told us we had to figure it out and ask passengers to switch . Hey made no effort to accommodate

Ventajas: Nice crew, good food and free wine.

Desventajas: Flight was delayed and they charge extra for seating next to each other.

Ventajas: very friendly airline...thank you.

Ventajas: Entertainment was fine

Desventajas: On my ticket I selected the lacto-ovo vegetarian meal and I never received it. I told the flight attendant and he said “we don’t have any more, chicken or fish”. I said “I am a vegetarian” and he gave me a tiny salad, a bread roll, and a chocolate mousse. I was very hungry as I hadn’t eaten in 9 hrs

Desventajas: Flight was so delayed we missed our connection.

Ventajas: Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok.

Desventajas: The food could have been better.

Desventajas: Not missing our connection due to delays.

Ventajas: IT WAS ON TIME

Desventajas: PACKED IN LIKE SARDINES

Ventajas: The wine was very good

Desventajas: Business class isn’t super posh but still good

Ventajas: Nice crew, good food and free wine.

Desventajas: Flight was delayed and they charge extra for seating next to each other.

Ventajas: It was beautiful

Ventajas: Thé crew was nice and helpful.

Desventajas: I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers.

Ventajas: Extremely friendly flight crews, never hesitate to help with a smile on their face!

Desventajas: The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight.

Ventajas: On time, very polite.

Ventajas: Cod fish meal was nice! Lots of movie options, and the staff were nice.

Desventajas: Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft.

Ventajas: IT WAS ON TIME

Desventajas: PACKED IN LIKE SARDINES

Ventajas: nothing

Desventajas: 5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary.

Ventajas: Crew was pleasant and helpful

Desventajas: Seats were very tight and uncomfortable.

Desventajas: Took off late missed my connecting flight and they lost my luggage and claim process is taking for ever

Desventajas: Too late with delay

Ventajas: The crew was very professional and service minded

Desventajas: The food was disgusting this time as well as the last time I traveled with TAP. The seats was uncomfortable and in leather like material witch made the seats very warm and sticky.

Ventajas: The only salvation was the entertainment choices. .

Desventajas: The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food.

Ventajas: Entertainment was fine

Desventajas: On my ticket I selected the lacto-ovo vegetarian meal and I never received it. I told the flight attendant and he said “we don’t have any more, chicken or fish”. I said “I am a vegetarian” and he gave me a tiny salad, a bread roll, and a chocolate mousse. I was very hungry as I hadn’t eaten in 9 hrs

Ventajas: Service

Desventajas: Coordination between connection flight

Desventajas: My luggage was lost for almost 2 weeks.

Ventajas: The in flight snack was surprisingly diverse and tasty.

Desventajas: We had to take a bus from the gate to the plane, which is fine. But we stood on the bus at the gate for 10 minutes after it was completely full before it finally drove to the plane. Then when we were just outside the plane we had to wait again for several minutes before they would let us off.

Desventajas: Flight was so delayed we missed our connection.

Desventajas: There were no screens and the app didn’t work to watch movies on my iPhone. Also they waited too long to give out drinks

Ventajas: nothing

Desventajas: 5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary.

Ventajas: The food was a pleasant surprise, and was a lot!

Desventajas: Boarded 1/2 hr late, note to self; don’t try to help stack the plates to assist the flight crew. Stewardess fussed at my GF for stacking the plates together neatly. She was only trying to help. Stewardess was rude, stating “ no no, not like that, this is cafeteria style” we didn’t get the memo. Anyway, hurt feelings report will be filed accordingly!

Ventajas: The wine was very good

Desventajas: Business class isn’t super posh but still good

Desventajas: Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor.

Desventajas: Long Delay

Desventajas: TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before.

Ventajas: Thé crew was nice and helpful.

Desventajas: I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers.

Ventajas: New plane, clean, entertainment system was state of the art.

Desventajas: The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent.

Ventajas: Extremely friendly flight crews, never hesitate to help with a smile on their face!

Desventajas: The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight.

Desventajas: So many delays, no real info provided. When we had to stay overnight they didn’t mention it would take 4 hours to get our bags which actually never came. Airline industry sucks and deltas one of the worst.

Desventajas: Not cancelling it

Desventajas: Good flight, on time. Service ok. Captain did a good job communicating. Nice touch with wine at dinner.

Ventajas: The flight crew was great. The boarding crew and gate staff where rude.

Desventajas: Flight was delayed by 2 hours. Long day. Did not inform you of what was going on. Changed gated not very clear.

Ventajas: Great flight

Desventajas: All great

Desventajas: Somehow, ticket was not being accepted to board on TAP's flight. Crew had to manually check it

Ventajas: Got where I was going safely and on time :). Decent leg room, food, comfortable seats.

Desventajas: No sound in TV, and no way to adjust subtitle languages (that I could ding). Pretty long delay standing in line to board.

Desventajas: It cold be better if there is no flight delay which put in cause all our plans!...

Ventajas: The crew was good. The plane was clean. The snacks provided were good.

Desventajas: The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something.

Desventajas: The check in process was chaotic and slow. At one point there was one woman checking in 3 lines of people for 45 mins before help arrived