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Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

1hr 30 delay Gate change Queue moves Late baggage

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

Efficient boarding. Had upgraded seats (2F), lots of room.

Flight attendants seemed to dislike every minute of it. Seats have zero recline.

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

The flight got canceled!

Two hours delay

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters.

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

1hr 30 delay Gate change Queue moves Late baggage

Nothing

Worst airlines... a lot of hidden fees, they dont care about a passenger, thry care only about their bussines... I will never ever take these airlines!!!

El personal fue muy atento y amable, y el vuelo salio en hora.

Organizacion algo desastrosa y alimentos muy caros.

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic.

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

Nothing

Plane late Check in late What a joke first time flying with this joke company

Nothing really

The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too.

Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day.

My flight was delayed for 1:30 hours..

Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?

Nothing

Worst airlines... a lot of hidden fees, they dont care about a passenger, thry care only about their bussines... I will never ever take these airlines!!!

1hr 30 delay Gate change Queue moves Late baggage

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

Liverpool airport, flight

Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again.

El personal fue muy atento y amable, y el vuelo salio en hora.

Organizacion algo desastrosa y alimentos muy caros.

1hr 30 delay Gate change Queue moves Late baggage

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

1hr 30 delay Gate change Queue moves Late baggage

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery.

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

Boarding was excellent and crew also food was good.

Seats to small. Like sardines for 8 hours. Almost no leg room

El personal muy amable y el embarque fue rápido.

Salimos con demora de 40 minutos y el avión no estaba en muy buenas condiciones.

It took a very long time to drop bags because there were only three people at the Iberia desks.

No ofrecen bebidas entre comidas como en otras compañías (ej Turquish se cansan por atenderte) Audifonos de pobre calidad, no dan otro accesorio para vieje, espacio reducido y comida muy pobre

Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling

El abordaje rápido y muy buen servicio de atención

2 horas y media de retraso injustificado

Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain...

Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable

Two hours delay

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

Selection of movies and stewardes.

Flavor was fine

Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad.

On board service and amenities

Kayak customer service

Supposedly great aircraft. Good crew and good service

Economy seats cramped for elbow room. Average in flight entertainment.

The plane didn't crash

Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water.

Nothing

I want to claim the money back for 4h wating for the flight and luggage in stansted london. They should sell the company. Airplains very dirty. Website not working to add services, overall I will never go with them again

I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous.

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

Cheap.

Last minute boarding change & overall 1 hr delay

Avión nuevo, personal amable, pero sobre todo barato

Asientos no reclinables, hasta el agua costaba. Pero bueno es un vuelo de buen costo beneficio.

El vuelo salió en la hora acordada

Nothing really

The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too.

Staff where nice and flight was on time

I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child.

In flight snacks were good. Staff pleasant.

Getting through security was a stressful nightmare. I had no idea what to put where. Was just given a tray and expected to know. Signs said inhalers needed to be in plastic bag but website said meds were ok but keep handy. Threatening notices said if you get it wrong your bag will be searched and you can be delayed for up to half an hour (the inference being you could miss your flight). Vowed not to fly again although may get over it!

He tenido problemas con el cheking ya que yo pude mi nombre bien y tengo pantallazos en el móvil del proceso de reserva y habéis puesto mi segundo apellido. A ver si a la vuelta me dejan embarcar o por hacer el cambio del nombre mal puesto me cobran 60 €. Experiencia mala

El personal fue muy atento y amable, y el vuelo salio en hora.

Organizacion algo desastrosa y alimentos muy caros.