El envío de los formatos para no irlos llenando en cabina
Desventajas: "Todo excelente"
Desventajas: "Perdieron mi equipaje"
Ventajas: "En general: atención, comida, entretenimientos muy buenos"
Desventajas: "More space"
Desventajas: "Organización abordaje"
Desventajas: "Organización abordaje y acomodo de equipaje de mano"
Desventajas: "Check in was chaotic and unfair with people cutting in line and inefficient lengthy waits. The baggage policy was confusing and a pain to pay the extra cost because you had to go to another counter and wait in line yet again."
Ventajas: "No friendly at all ZERO service almost we lost the flight. Never recommend to anyone"
Desventajas: "Fire the person on front."
Ventajas: "The crew was excellent"
Ventajas: "A pesar que el vuelo se retrasó 1 hora, siiempre estuvieron informándonos de todos los cambios vía mail. Muy bueno el trato del personal de cabina. Volvería a viajar con Aegean."
Desventajas: "No delays!!"
Ventajas: "Fast and on time easy check in and kind stuff"
Desventajas: "To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example"
Ventajas: "i try to cancel the tickets for 3 weeks now.... please help"
Ventajas: "La comida"
Desventajas: "El entretenimiento"
Desventajas: "Baggage was delayed!"
Ventajas: "Comfortable airplane, organized crew and fast boarding operation"
Desventajas: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
Ventajas: "We didn’t die"
Desventajas: "Constant upcharges, bad pilot, cranky crew, disorganized boarding, old plane, no legroom, horrible seats"
Ventajas: "Wonderful staff and service. Food was good."
Desventajas: "Plane was a little late due to airport backup"
Ventajas: "Muchísimo retraso confieso de pérdida de enlaces por la huelga.ecidente, no era culpa unipersonal aéreo.. pero no informaban ni fueron nada comprensiva o empaticas"
Ventajas: "Correcto trato aunq es ya abarrotado siempre el avión y es muy pequeño y estrecho"
Desventajas: "they lost my bags flight was overbooked"
Ventajas: "Puntuales y trato muy amable, los aviones son viejos pero hay separación entre asientos"
Ventajas: "The service the food the crew. All good."
Ventajas: "No complaints!!"
Desventajas: "1. I could not get answer from Aegean airlines if the serve food on the board. They said nothing about it when I booked the flight. 2. It was clear for me that I can give 1 piece of luggage, 23 Kg , for free. I was surprised at the check in that I have to pay for it $54 !!!! Why you don't say it when I booked the flight?????"
Ventajas: "Had to pay to check my bag in. Even though it was a patronize."
Ventajas: "Personal trabaja muy bien"
Desventajas: "Falta entretenimiento"
Ventajas: "Everything was fine."
Desventajas: "I liked everything"
Ventajas: "For an affordable carrier, they provided multiple complimentary beverages and a tasty hot light meal. Flight attendants were marvelous: kind, helpful, and accommodating. I would definitely recommend them as affordable and pleasant."
Desventajas: "It was almost impossible to understand the announcements in English. The seats are tight, but that's true of most flights."
Desventajas: "Everything was bad delayed and unprofessional team."
Ventajas: "The food the seats"
Desventajas: "It was basic"
Ventajas: "efficiency and a sense of a smile from the ground staff"
Desventajas: "the fully booked plane."
Desventajas: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."
Ventajas: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Desventajas: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."
Desventajas: "Doesn't mention on kayak that the flight was low-cost flight and that we need to pay extra for luggage. we had to pay it on the check -in on airport and it was so expensive."
Ventajas: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
Desventajas: "I was surprised, and only for the best!"
Ventajas: "fare & connection time"
Desventajas: "Check in opens 2 hours before the flight"
Desventajas: "Was perfect"
Ventajas: "Leaving and arriving on time, snacks not bad."
Desventajas: "I was charged 68 Bulgarian levas on our way back to Beirut . I had the same language from Beirut to Sofia and didn't pay any penny They asked from me 40 EUROS but the lady accepted 68 Levas. I wonder if the money went to the pocket of the employee."
Desventajas: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."
Desventajas: "RUDE SERVICE"
Ventajas: "The airplane was comfortable"
Desventajas: "I purchased my ticket in advance and upon checkin was never informed that I was standby. I dont know why the seats were oversold. Ultimately, I did get a seat but the confusion and communication regarding the standby was stressful"
Ventajas: "cabin attendants were remarkably pleasant and helpful; created a great atmosphere for fine flight in all details."
Desventajas: "They lost my bag for four days, no customer service or any help. Was stranded without anything. Finally delivered my bag but to the wrong place. Grumble..."
Ventajas: "The plane was clean and the flight smooth."
Desventajas: "The boarding process was frustratingly disorganized. We had no idea if we were in the right place or why boarding was delayed."
Ventajas: "The service came around for a few rounds of drinks. The was good."
Desventajas: "The seats were too tight, it was difficult to sit an no room for the legs. The seating arrangement was for short people only. The plane was parked off ramp makin a hot cumbersome bus ride necessary."