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Desventajas: Simply everything

Desventajas: I did web check in last night. Despite several attempt, I was NOT able to receive email with my boarding pass until I arrive my house in Luxembourg. I was able to board the flight only because I saved pdf file after aforementioned attempt and sent to my email address manually.

Ventajas: Very nice crew

Desventajas: The food

Ventajas: Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight.

Ventajas: Crew was helpful and seat was very comfortable

Desventajas: Entertainment system

Ventajas: Crew members well behaved

Desventajas: Food quality

Ventajas: Good value/price. Baggage retrieval time quick.

Desventajas: Flight delayed.

Ventajas: The cabin was nice quiet and peaceful

Desventajas: Flight got delayed but was not informed. Incoming was late so (which captain informed during in alight announcment). ] Im sure AI new well in advance that this flight will be delayed for sure. Should have informed the passengers!

Ventajas: Nothing

Desventajas: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Desventajas: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Ventajas: Plane was fine

Desventajas: The bus took forever to reach the plane. Food quality was poor

Ventajas: Time

Desventajas: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Ventajas: Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate.

Desventajas: Before pulling from the gate all passengers should be seated.

Ventajas: The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up.

Desventajas: We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead.

Desventajas: Stop losing my luggage and stop charging for food.

Desventajas: This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts.

Ventajas: Crew was great. Seats and leg room better than other airlines.

Ventajas: Crew were wonderful.

Desventajas: It would be good if ba could stop losing my luggage.

Desventajas: Delayed and missed my connecting flight. Total cluster.

Ventajas: seat was not comfortable as it was economy. staff was decent.

Desventajas: friendlier staff, better food options

Ventajas: Good value/price. Baggage retrieval time quick.

Desventajas: Flight delayed.

Ventajas: Crew members well behaved

Desventajas: Food quality

Desventajas: Extremely long flight. Added a stop over at last minute. Crew doesnt care for anyone.

Ventajas: Crew were excellent

Desventajas: Though I paid extra baggage charges at JFK , traveling all the way to Ranchi. At Delhi I was asked again to pay for the baggage, I had to call the supervisor to stress my point, even after showing the receipt which had stamped as 'IXR' for Ranchi

Ventajas: Fast check in. Boarding orderly.

Desventajas: AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves....

Desventajas: We were delayed for an hour in London and then immigration and customs in Chicago were awful

Desventajas: Don’t approach

Desventajas: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.