Opiniones de viajeros
Valoración general
7,6
Bueno
Basado en 4.579 opiniones
General
7,8
Embarque
7,9
Comodidad
7,6
Personal
8,2
Actividades
7,2
Comida
7,1
Ir al contenido
Valoraciones de viajeros sobre SAS
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,6
Ventajas: No problems. I was satisfied
Opinión de
-
10,0
All was fine
Ventajas: The airplane clean ,Food good etc.
Opinión de
-
6,0
Great Service
Ventajas: Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything.
Opinión de
-
10,0
Great little plane.
Ventajas: Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some.
Opinión de
-
10,0
Ventajas: The stand was really kind.
Opinión de
-
2,0
I still haven’t made it to my destination.......
Ventajas: I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that.
Opinión de
-
6,6
Bad Service In copenhagen
Ventajas: Beautiful airport, nice merchandise and merchants.flights on time.
Desventajas: In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info.
Opinión de
-
3,6
SAS in decline
Desventajas: We were late and my impression is that the crew is not well organized and costed the delay.
Opinión de
-
7,6
Ventajas: On time
Desventajas: Nothing
Opinión de
-
5,6
Ventajas: On time
Desventajas: Nothing
Opinión de
-
9,3
Great flight, comfortable
Ventajas: SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated.
Desventajas: Used backup plane. It had an older entertainment system.
Opinión de
-
5,3
They'd rather not help you, even if you offer to pay them...
Ventajas: Getting off the plane.
Desventajas: SAS like other airlines gives you a chance to bid on a nicer seat. If the offer is accepted, your card is charged the amount you bid and you are upgraded. If your offer is not accepted, you keep your seat and are not charged for bidding. I placed a bid for a nicer seat and was informed the day before the flight that my bid was rejected. But when the plane was boarding, I went to the man at the desk and asked if the plane was full. He informed me that it was not, and that I could pay roughly $300 for economy plus, or $1000 for business class. Online, I was ALLOWED to bid $200 for the economy plus seat. If they are going to reject this offer and then have the seat fly empty, they are a bunch of dicks. They had a chance for me to be a happier customer and to make more money. Now they lost both. What was also terrible is that when I family with an infant was moved up a few seats, I suggested to the lady next to me who wanted the newly vacant aisle seat that she ask the flight attendant for it. The flight attendant said it was fine. As the lady sitting next to me went to her her new seat, and old man from a few rows up took it. Another flight attendant had promised it to him. So, now the two of us are crammed, she's pissed that the seat she said she could have she couldn't, and I'm there like "My god, they wouldn't even take my money to let me have a nicer, EMPTY, seat." Poor communication, poorly run. Try another airline.
Opinión de
-
8,6
Ventajas: No problems. I was satisfied
Opinión de
-
10,0
All was fine
Ventajas: The airplane clean ,Food good etc.
Opinión de
-
10,0
Great little plane.
Ventajas: Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some.
Opinión de
-
10,0
Ventajas: The stand was really kind.
Opinión de
-
9,3
Great flight, comfortable
Ventajas: SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated.
Desventajas: Used backup plane. It had an older entertainment system.
Opinión de
-
6,6
Bad Service In copenhagen
Ventajas: Beautiful airport, nice merchandise and merchants.flights on time.
Desventajas: In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info.
Opinión de
-
7,6
Ventajas: On time
Desventajas: Nothing
Opinión de
-
6,0
Great Service
Ventajas: Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything.
Opinión de
-
2,0
I still haven’t made it to my destination.......
Ventajas: I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that.
Opinión de
-
3,6
SAS in decline
Desventajas: We were late and my impression is that the crew is not well organized and costed the delay.
Opinión de
-
5,6
Ventajas: On time
Desventajas: Nothing
Opinión de
-
5,3
They'd rather not help you, even if you offer to pay them...
Ventajas: Getting off the plane.
Desventajas: SAS like other airlines gives you a chance to bid on a nicer seat. If the offer is accepted, your card is charged the amount you bid and you are upgraded. If your offer is not accepted, you keep your seat and are not charged for bidding. I placed a bid for a nicer seat and was informed the day before the flight that my bid was rejected. But when the plane was boarding, I went to the man at the desk and asked if the plane was full. He informed me that it was not, and that I could pay roughly $300 for economy plus, or $1000 for business class. Online, I was ALLOWED to bid $200 for the economy plus seat. If they are going to reject this offer and then have the seat fly empty, they are a bunch of dicks. They had a chance for me to be a happier customer and to make more money. Now they lost both. What was also terrible is that when I family with an infant was moved up a few seats, I suggested to the lady next to me who wanted the newly vacant aisle seat that she ask the flight attendant for it. The flight attendant said it was fine. As the lady sitting next to me went to her her new seat, and old man from a few rows up took it. Another flight attendant had promised it to him. So, now the two of us are crammed, she's pissed that the seat she said she could have she couldn't, and I'm there like "My god, they wouldn't even take my money to let me have a nicer, EMPTY, seat." Poor communication, poorly run. Try another airline.
Opinión de
Estado de vuelo
Mapa de rutas de SAS
Rutas de vuelo principales
Principales aeropuertos en los que opera SAS
- Aeropuerto Copenhague Kastrup Copenhagen (CPH)
- Aeropuerto Estocolmo Aeropuerto de Estocolmo-Arlanda (ARN)
- Aeropuerto Oslo y otros aeropuertos (OSL)
- Aeropuerto Newark (EWR)
- Aeropuerto Fráncfort Aeropuerto de Fráncfort del Meno (FRA)
- Aeropuerto Chicago O'Hare International (ORD)
- Aeropuerto Múnich Aeropuerto Internacional de Múnich-Franz Josef Strauss (MUC)
- Aeropuerto Washington Dulles Intl (IAD)
- Aeropuerto Bergen Aeropuerto de Bergen-Flesland (BGO)
- Aeropuerto Stavanger Sola (SVG)
- Aeropuerto Trondheim Aeropuerto de Trondheim-Værnes (TRD)
- Aeropuerto Pekín Capital (PEK)
- Aeropuerto Gotemburgo Aeropuerto de Gotemburgo-Landvetter (GOT)
- Aeropuerto Londres Heathrow (LHR)
- Aeropuerto Viena Aeropuerto de Viena-Schwechat (VIE)
Información de contacto de SAS
- SK Código IATA
- +34 902 405 033 Llamar
- flysas.com Visitar
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.
