Sandown hoteles

Ventajas: Staff very friendly and all welcoming.Very clean and modern with a games room too.Parking on property.

Desventajas: WiFi in rooms poor unless in or around lounge.goood breakfast but bacon and sausage cooked early and kept warm which made them both dry and hard

Ventajas: I like a playing table pool , I was been very comfortable staying this hotel and it was nearest to all attractions and very close to the sandy beech. And parking also available which was fantastic.

Ventajas: English breakfast is superb.

Desventajas: It would have been good to have a lock on the bathroom door. TV could be updated.

Ventajas: Lovely atmosphere

Ventajas: The location

Desventajas: Nothing

Ventajas: Owners were very friendly and courteous. The property is very near to beach and also had good options for families/kids to enjoy indoors in case of bad weather with option for pool table, table tennis, board games etc.

Ventajas: Friendly staff and a comfortable room

Desventajas: Breakfast time is too late and a noisy Bunk bed

Ventajas: Loved the friendly and helpful staff. And the spotless rooms, including the newly refurbished ensuite in the family room. Nice breakfast.

Desventajas: Nothing big. But just having the toilet seat adjusted would be good.

Ventajas: Breakfast

Desventajas: Free Pool table and darts

Ventajas: staff is friendly

Desventajas: room is so small, not near the beach, and near the trainline.

Ventajas: Friendly owners relaxing atmosphere excellent Breakfast and bar snacks very nice

Ventajas: Friendly couple, 10 min walk to the beach. Nice breakfast. Let us come back and shower after check out.

Desventajas: Pillows very flat other than that no complaints

Ventajas: Ideally located for the beach and local transport links. Staff were very friendly , not forgetting Winston the dog. Breakfast was great, my dietary requirements were catered for.

Desventajas: Furniture dated but still good value for money.

Ventajas: I was booked into a single room which had been recently refurbished. The room was great, the bed was very comfortable. Breakfast was superb.

Desventajas: There wasn’t really anything I didn’t like about my stay. If I had one minor issue it would have been the hanging space for clothing as the room didn’t have a wardrobe (although this didn’t really affect me, just an observation).

Ventajas: Host very friendly.Excellent breakfast.Comfortable room.Very pet friendly our dog had a great time with the owners dog .Resort a little quiet but plenty of eating places.Would recommend for families.

Desventajas: Outside of property a little tired looking .Would have been nice to meet both owners.Shower temperature varied and sometimes difficult to get hot enough.

Ventajas: Friendly welcome..super clean..delicious breakfast..excellent value for money..and a gorgeous froendly dog too!!!

Desventajas: Nothing...it was great

Ventajas: Spotless! Really wonderful room which was simple and super clean Nice welcome Excellent bed Great sleep Very peaceful

Ventajas: The staff were (and Winston the chocolate labrador) were very friendly, and the breakfast was excellent.

Desventajas: I can't really think of anything that could be improved.

Ventajas: The staff were very friendly and the food was excellent

Ventajas: The owners were welcoming and calm. My diet was catered for.

Ventajas: A good location for us and near to the beach. The owner, Jan, is very friendly and willing to help with tips of what you can do on the Isle of Wight. (Some nice chats about our mutual love for David Bowie !) The outdoor swimming pool was an added bonus; especially as we had some warm, sunny weather while we were there. Room to park at the hotel car park. Definitely have plans to visit in the future!

Ventajas: Swimming pool hot tub air con and helpfulness of owner jan

Desventajas: Only maybe a breakfast room

Ventajas: Extra things like having a fridge and air con in the room were great and the pool and hot tub were fab. Fresh coffee and milk in the room and extra drinks were available. Everything had been considered and little extra touches were much appreciated.

Ventajas: It was the hotel that kept on giving and the most amazing hostess Jan. We had room 8 and it was just as described but then there were the extras like the fridge with even a jug of cold water and a pint of fresh milk to make a cup of tea or fresh coffee. Air con and even a hot water bottle in the event it was cold. The best however was yet to come, an outdoor heated pool and hot tub !!

Desventajas: There was nothing to dislike. Nothing to find any fault with at all

Ventajas: Comfortable bed. Air conditioning unit very welcome. Great shower in bathroom.

Desventajas: The shower in the next bedroom made a considerable amount of noise in our room. Perhaps ours had the same effect in theirs. That is particularly unpleasant when trying to go to sleep at night. Also the noise from the main road especially when vehicles revved engines when waiting at the traffic light. Obviously that latter point is outside the control of Oaklands because the owners have installed double glazing to minimize the noise.

Ventajas: Lovely friendly helpful lady

Desventajas: The busy road outside Although the room had great double glazed windows which kept the noise of the traffic out and lovely air con which meant u could keep windows closed at night and still kept nice and cool

Ventajas: Very welcoming and friendly owner Comfortable bed Hot tub, swimming pool and garden

Ventajas: Good size room and bathroom&lovely towels!!

Ventajas: It was a perfect location for the wedding we were going to. We enjoyed the pool too

Desventajas: It was on a junction of 2 quite busy road so was quite noisy. There was no breakfast

Ventajas: Breakfast is very good

Desventajas: WiFi signal is not strong enough

Ventajas: Location & Parking & Breakfast

Desventajas: Small room with too much furniture unable to get to drawers without moving chairs Floorboards very creaky Very uncomfortable bed Shower too narrow En-suite very small no toiletries provided Water pressure very very weak & took ages to come through hot No fan in room Towels & Bedding not changed once during 4 day stay

Ventajas: Very nice staff and breakfast. Good location and good value.

Desventajas: Room and shower room a little tight.

Ventajas: Lovely friendly, family atmosphere. Couldnt ask for any more.

Desventajas: Nothing

Desventajas: Hot water in shower was available only sometimes.

Ventajas: Very good breakfast and service. friendly and attentive hosts made our stay most enjoyable. The hotel was in a quiet and peaceful area. Very convenient for busses and Railway Station and a short walk to the beach and activities.

Ventajas: Staff very friendly and very good breakfast - convenient location

Desventajas: Rooms very tired and small showers

Ventajas: Breakfast was good and the internet service was great

Desventajas: The shower was a bit noise when in the shower

Ventajas: Good location and the staff are very friendly.

Desventajas: Softer pillows

Ventajas: The hotel exceeded expectations. We had the family room for the 5 of us. The pictures on their site is out of date as the room has been newly refurbished, plenty of room for 2 adults and 3 kids. The ensuite is modern and clean. The hotel is owned by a family who made us feel very welcome. Nothing was to much trouble. There is a nice little bar and lounge area where we ended the day with a wee dram. Breakfast was great, kippers and poached egg are delicious as was the full IOW breakfast The hotel has plenty of parking. It is an 10 minute walk down to the seafront, where there is plenty of things to do and eat. Highly Recommend.

Ventajas: Staff accommodated our suitcases before and after check in times and were happy to meet individual requests at breakfast time

Desventajas: The furnishings are very dated throughout all area. I had not realised that they allow dogs in rooms, which I think should come up before booking as I would not have chosen it. No shower gel provided and you have to ask if you want a hairdryer or iron. Our shower had black mound and dirty grouting all over, and the extractor fan did not work. It’s close to the train station but quite a walk to the beach. All information which would be helpful to know before booking

Ventajas: Spacious room. Clean toilets.

Desventajas: Shower

Ventajas: Friendly service.

Desventajas: None

Ventajas: Room door hard to open.

Desventajas: Breakfast was ok, on breakfast plate should not serve tin tomato.

Ventajas: Good breakfast and staff

Ventajas: We were happy with the overall stay.

Ventajas: I would recommend this hotel to everyone absolutely amazing See you next year

Ventajas: Friendly atmosphere, excellent breakfast, well located, bar...

Ventajas: It was clean , good breakfast cooked very fresh ... Proprietors were very helpful

Desventajas: Property, very dated ... shower in room very poor and old .. Need more comfort in rooms .. Limited tea /coffee etc

Ventajas: Great atmosphere friendly staff and great pool / sauna. Would recommend as visit

Desventajas: Nothing at all Wouldn’t change a thing

Ventajas: Lovely place. Loved everything.

Ventajas: Great breakfast

Desventajas: Low water pressure in the shower

Ventajas: excellent breakfast with excellent service

Desventajas: shower over bath, a shower cubicle would have been better

Ventajas: The staff and the breakfast- being served at the table was lovely.

Desventajas: The room was pretty dated and basic.

Ventajas: As in previous stays, the breakfast was amazing and set us up for the day ahead, great variety and friendly staff.

Desventajas: Nothing that springs to mind

Ventajas: The staff were friendly and amenable. Comfortable bed. Dog friendly

Desventajas: Very hot with limited fan

Ventajas: Bed was super comfy and pillows were a dream

Desventajas: Some facilities advertised were not useable or working. Specifically chose this place because of Pool Table and Pool/Sauna/Steam Room. Pool table was so badly damaged, balls wouldn't bounce off cushions, balls had dents in them and surface was uneven bumpy and tattered. Sauna didn't work at all, no sign up to make people aware. Shower in our bedroom didn't work, when the man who I believe to be the owner came to fix it. He explained it like we weren't using it properly and the island has low water pressure, the shower only started working when I sat on the floor, my husband got a cold drippy shower. Using tea/coffee facilities in room, the uht milks curdled the coffee, on complaint we were given more milk and told we could wash the cups out in our room. Nice(!) We also learnt another person staying in the hotel I a room to sleep 3 people was paying £4 more and night than us in our small room, if bigger rooms were available at a minimal £4 why weren't we offered a upgrade?

Ventajas: Great location Very clean Staff very friendly

Ventajas: It was very comfortable and location wise to the beach, perfect.

Desventajas: Bathroom was a bit small

Ventajas: Location was fantastic, we are a couple that enjoy seeing different things daily and that was possible from here

Ventajas: The hotel is in an excellent location and we could just about see the sea from the bedroom window. The road is exceptionally quiet - we were only woken up by the seagulls! The waitress, Pauline, is a delightful young lady - albeit a little loud.

Desventajas: I am a Vegan and had to bring along my own milk and margarine, although this was not a problem I am surprised as non- dairy milk is currently very popular. I noticed on the first day that there was a young girl seated at another table with a Soya milk carton (so surely the hotel could have purchased one for the two of us)! My partner had a cooked breakfast and this was brought to him before he had finished his cereal and then left on the side to go cold. Nobody asked us if we were comfortable or enjoying our stay! We struggled with the shower - it had to run for a long time in order to become warm enough and then within a few minutes it became dangerously hot and we also had to fight with the plastic shower curtain.

Ventajas: Very clean great breakfast

Ventajas: Clean and comfortable bed

Desventajas: Old and in need of some updating. Pictures were faded. Car parking was limited having to park on the street

Ventajas: Everything was good

Desventajas: Nothing

Ventajas: Staff (John) was extremely rude and judgemental. I have never come across such a rude person in the hospitality so far.

Desventajas: John was extremely rude and unhelpful. They have some illogical rules which get worse with the lack of planning. For example they had asked us to fill breakfast preferences on paper but there was no pen on the premises. When I asked about the pen John seem to get offended.

Ventajas: Location

Desventajas: There was no one to help out in the morning when the water supply stopped. Only one staff serving breakfast and she could not help us out.

Ventajas: I liked the fact that it was very clean

Desventajas: I did not like it because it is advertised as a 4 star hotel. The fact is that is actually a 2 star bed and breakfast accommodation so highly overrated and very highly priced. The breakfast option is not at a good standard for the price you pay.It is in fact very basic

Ventajas: Very nice location and cleanliness excellent

Desventajas: The place was great but the hotel maintains need to be more considerate better because when I went there with my two kids the shower didn’t work properly I did spend about 20min but no help the I did call the staff to fix

Ventajas: Being left alone and not disturbed. Leaving a day early!

Desventajas: Upon arrival the car park was in need if a good tidy up, overgrown weeds and visitors were parking poorly which was wasting space. There's no reception area in the hotel, just a security conscious doorbell. Upon entry, the communal areas smelt of damp dog, very unpleasant. The room was dark and my bathroom had been split into two separate areas. Breakfast was lacking in choices, especially for people with allergies. 3 of the 4 cereals contained nuts. Had asked for my cooked breakfast to be cooked in a certain way but that seemed to be difficult and when i asked for anything, it was always an effort. Bed was uncomfortable where you could feel the springs. Noisy visitors in rooms either side of mine from either snoring like a fog horn to coming in, in the early hours of the morning, slamming doors and taking showers!

Ventajas: The friendliness and the food was great

Desventajas: Nothing we can think off

Ventajas: The small double was very good and the en suite perfect. The breakfast was very good and a nice choice of items to choose from. The owners were very friendly and helpful.

Ventajas: brilliant breakfast & lots of it & no trouble being served

Desventajas: nothing

Ventajas: Had a very nice stay here, very comfortable room and a great breakfast.

Ventajas: very good breakfast. Unfortunately hotel closes in six weeks as sold. No longer a hotel.

Desventajas: n/a

Ventajas: Good basic facilities. Very swift breakfast service and a good choice for breakfast. Had plenty of space for guests, lounge, large games room with pool table and tables and facilities to order take-a-ways if did not want to go down to the town to eat. Had a fridge with fresh milk and bottled water.

Desventajas: Did not appreciate the loose toilet seat.

Ventajas: Friendly staff and very clean B and B

Desventajas: Could hear phones and TV’s through the walls

Ventajas: The cooked breakfast was good, as many reviewers have said. The large car park was also useful.

Desventajas: More choice of cereals and juice at breakfast would have been nice--only orange juice was available, and although there was a bowl of Alpen packets on the first day, by the end of my week there was only one left. I didn't like the taste of the coffee or the tea, but I am a bit fussy where coffee is concerned. I stayed in the single room, which was the smallest room I've ever stayed in--and I've been in several small ones. The en-suite shower room would have been better if the toilet seat had fitted properly, and if the window blind had actually reached the sill instead of stopping halfway. The bedroom curtains and blind had to stay closed as there were windows directly opposite. The door couldn't be locked from the inside because although the locking mechanism was on the actual door, the keep on the frame had been blocked up; I slept the entire week with my case and other things piled up behind the door so I'd hear if anyone came in. The bin was not emptied and the towels were never changed, but this was partly my fault as I realized on the last day that the reverse of the Do Not Disturb sign has to be hung up outside if you want the room made up. However, the state of the stair carpet wasn't anything to do with me: despite its pattern, the assorted bits and pieces of rubbish all the way up the stairs could clearly be seen on the day I moved in and hadn't been vacuumed up a week later when I left.

Ventajas: Fridge in room Able to eat food in games room

Desventajas: Bit of road noise

Ventajas: Room was good size and comfortable. Good bar. Breakfast was satisfactory

Desventajas: Evening meal was poor. Stater fishcake was dry. Main course vegetables were overcooked and soggy. Unfortunately pool was not I use

Ventajas: The hotel is surrounded by a wonderful and relaxing garden. Its location is great: just a few minutes away from the railway station, the town centre and the sea.

Desventajas: Breakfast time was a bit too early (from 8 to 9, even on Sundays). Our bedroom was nice, comfortable and full of light but it had very thin walls.

Ventajas: Lovely staff. Modern comfortable rooms. Breakfast was basic English but well done Would stay again

Ventajas: The staff where very friendly. The room was very clean and a five minute walk to the beach

Ventajas: Sunlounging around the pool was great. Pool water was a tad antarctic but didn't cause an hypothermia reaction so nobody died today.

Desventajas: The evening entertainment was like Bazzer Chuckle suffering with a hernia. To say it was painful was an understatement. Clearly his act was geared around the geriatric generation but there wasnt even a glimmer of false nasher of joy from the unimpressed pensioners on tour. We did however learn each song of the drifters including the years each song was released and the fond memories the entertainer had. He did however seem to entertain himself quite happily whilst everyone else planned there wording on their own memorial plaque on the seafront.

Ventajas: The e cellent staff an and good food more than compensated for the tiredness of the hote hotel. Good entertainment and an excellent pub down the road called the Castle.

Desventajas: Needs a face lift

Ventajas: The old building is very nice, also very nice garden/terrace outside.

Desventajas: The local area, not many options of restaurants, new extension of the hotel needs some updating.

Ventajas: Excellent, friendly staff. Very accommodating chef (due to dietary requirements). Quite, relaxing. Beautiful building and grounds. Room clean, comfortable and large enough.

Desventajas: Pool was too cold due to no heating. Although food was nice there was limited choice. WiFi was very difficult to obtain.

Ventajas: I thought the food was pretty good

Ventajas: Good value for money. The staff are lovely very friendly and happy to help with anything. Our room was very clean the bathroom looked like it had just been fitted.

Desventajas: There wasn’t loads of parking but the staff found us a space when we came back from our day out. The pool area looked tired but we were only there 2 nights and didn’t use it.

Ventajas: Nice and clean place with garden and pool. Parking space nearby. Helpful staff.

Ventajas: The pool and breakfast

Desventajas: Quilts were to heavy, for this time of year

Ventajas: Friendly staff, overall atmosphere and deco of the house is great. Nice common area with a lot of entertainment and nice terrace and garden with swimming pool

Desventajas: Pressure of the shower a little low. Toilet not flushing easily.

Ventajas: Nice welcome Great facilities, close to everything, would stay again was still good value

Desventajas: Only down , found a little variety of body hair in bathroom and the oil on the breakfast was so bad I drained it off the egg

Ventajas: very friendly owners, lovely pool and good breakfast

Desventajas: needs a little TLC

Ventajas: Very laid back hosts. Child friendly

Desventajas: Nothing

Ventajas: Great place and food

Desventajas: Check out time 10:30 but can negotiate

Ventajas: Great atmosphere. Perfect for the kids

Desventajas: Na

Ventajas: Very nice beautiful location highly recommended to anyone in my family.

Desventajas: All is well very friendly staff brilliant service owners are very helpful and friendly, will definitely come back again.

Ventajas: Swimming Pool

Desventajas: The size of the family room was very small. The room smelt bad.

Ventajas: It is a cozy place , with sea view and a swimming pool that you have access to it as much as you like, the games were a great way of spending the time after everyone else closed in town... also the host was really helpful

Ventajas: Perfect location, really modern hotel compared to other sandown hotels and very comfortable

Desventajas: Nothing springs to mind

Ventajas: fabulous location and very spacious, clean room with wonderful sea view.

Desventajas: breakfast was very limited and the room was very hot.

Ventajas: Couldn't fault the hotel..had a great stay!!

Ventajas: Room had a great view, but I couldn't pen the window and it was really hot at night.

Desventajas: Breakfast. The continental choice was very limited, but maybe right for the old guests that seem to be their target

Ventajas: Great position. Friendly staff. Comfortable bed. Nice views over the sea.

Desventajas: Room a bit stuffy. Shower just a trickle - no power.

Ventajas: Everything

Desventajas: The cleaner walking into the room whilst I was still asleep.

Ventajas: The room was clean and the location excellent, right on the beach.

Desventajas: - Late check in - after 3.30 PM, very early (unacceptable) requested check out - 10.30 - Breakfast closes at 9.30, very early - Night receptionist was arrogant and sometime even rude - Parking place not built, you park in bushes basically.

Ventajas: Position on the beach

Desventajas: Building works next door

Ventajas: Top floor room with a great view of the sea and pier .fan in the room to cool you down and tea making facilities

Desventajas: Very small lift and very busy at times

Ventajas: It is the second time we have stayed at this Hotel, And it will not be the last, great position for exploring the Island.

Ventajas: Breakfast was good, sleeped well.

Desventajas: Nothing that I can think off.

Ventajas: Breakfast was excellent with a good selection of food and drink, the service was also excellent and the staff were very helpful, nothing was too much trouble for them where the guests were concerned

Desventajas: We liked it all

Ventajas: 1. Staff behaviour 2. Cleanliness

Desventajas: Single room too small. Not at all value for money. The passage to the room 111 is narrow and dark.

Ventajas: Location

Desventajas: Made us pay for 20 mins late check out and they didn’t even tell us when the check out was. Found an empty bag of crisps behind the cupboard in my room. Window didn’t close on ground floor so room was prone to theft, told the manager they moved us room but why would you not fix your windows. Parking is very limited.

Ventajas: We enjoyed. Friendly stuff - Andrea and receptionist nice and helpful l. Coffee was amazing, food tasty. Clean room.

Desventajas: Poor communication between waiters and kitchen, food wasn't top up on time, stuff ignored it. Waiters need improvement.

Ventajas: On the advert it clearly stated and pictured there was an inside pool for use by staying guests. This very disappointing to say the least as this was one of the main reasons for booking. On arrival we were told there is no pool and this was a mistake in the advert. They could only apologise. From talking to other guests this was very disappointing and very misleading. For future reference the advert should clearly state the correct information and no mislead guests.

Desventajas: The parking facility is very poor , first of all the advert says there is ample on sight parking, this was also confirmed you staff via phone call prior to checking in, but on arriving there is only space for 12 cars , this In my opinion isn’t very ample. Or needs to made clear to guests that parking is on a first come basis , and there is parking but on offside roads. This would prove very difficult for elderly and people with small children.

Ventajas: Nothing

Desventajas: Everything

Ventajas: Clean , tidy , friendly staff , good breakfast.

Desventajas: Room was clean and tidy but bathroom needed updating and furniture needed updating .

Ventajas: Tratamiento del personal. Buen y completo desayuno.

Desventajas: Una de las dos habitaciones tenía un fuerte olor como de pintura.

Ventajas: Friendly staff.

Desventajas: App was rubbish could not download it. Breakfast was fine but unsure where to sit. Had to look for items like jams and tea pots. Had to use coffee pot for tea. Poor check in and out. Had to wait some time to get seen.

Ventajas: Ubicación

Ventajas: Location was just a walking distance to the beech.

Ventajas: Breakfast was good! Manager was friendly and accomidating

Ventajas: A very warm welcome and good explanation of keys and breakfast times etc Room was very comfortable and clean. The staff were all very friendly and kind

Desventajas: Would have been nice to have the net curtains open in the dining room but understand they stop the heat of the sun.

Ventajas: Staff were very accommodating. Lovely location

Ventajas: The host Dereck was extremely friendly and welcoming.

Ventajas: Very friendly staff and good location for beach

Desventajas: The rooms and general décor was tired and could do with updating/renovating. Full English breakfast was not that great

Ventajas: It was a nice place to stay and really good hosts and great for the value, location was also great, close enough to all shops, restaurants and the beach

Ventajas: Great location for where i need to be. Free parking friendly staff. Room basic but clean and a good size

Ventajas: Everything, especially the breakfast

Desventajas: Could have done with turning the heating off

Ventajas: It was a clean, all equipped single room in a great location. Brian was very helpful explaining me outdoor activities.

Desventajas: Windows need thicker curtains to stop early morning light to get in the room. Other than that, very good value for money.

Desventajas: Nice place..small and clean

Ventajas: Ground floor

Desventajas: Ice

Ventajas: Nothing, maybe a hair dryer

Desventajas: No hot water, room unlevel, needs refurbishing, no staff. totally shocked

Ventajas: The staff were nice and rooms spacious

Desventajas: No rubbish bins in the rooms, basic amenities are outdated. No shampo, conditioner etc. The fan felt like it will fall on us, so kept it minimum speed meaning the room did heat up

Ventajas: The room was big. Quite. Well darkened for the night.

Desventajas: The beds where very squeaky, noisy on just a little move. Too much chest of drawers, could do with a lil fridge to keep drinks especially.

Ventajas: I had a very good experience staying in this hotel for two nights with my family of 4 including 2 kids. The staff was very cooperative, I want to thank Steven and Uncle for extending their support and arranging some additional facilities to meet our demands.

Desventajas: Nothing as such but would recommend if they can operate a kitchen and serve some tasty Indian breakfast :-)

Ventajas: I found staff cooperative and friendly.

Desventajas: Stay with out breakfast.

Ventajas: It was clean and welcoming staff

Desventajas: No rug to bathroom. No fridge in the room.

Ventajas: Clean and spacious, good shower and comfy beds.

Ventajas: Mostly everything was pretty good. The room was big enough for 4 people. Great location, close to the beach. Comparing to the price there were a lot of amenities, tea, coffee, etc., wifi was working very well on top floor.

Desventajas: The bed was not comfy enough for me and my husband didn't really like the second door to our room because the kids from next door always tried to open and come in.

Ventajas: Comfortable beds and yummy breakfast.

Ventajas: The room was large and light. Breakfast was cooked to order and there was a reasonable choice of cereals. The location was central for all amenities and the sea front

Desventajas: There was no-one in when we arrived (at approximately 3 pm) and we had to wait about 20 minutes outside for the owner to arrive. The bedroom had numerous wires trailing about the room and a multi socket extension lead on the floor. There were leaflets available in the hallway but no-one in the guest house offered any useful supplementary information about local attractions or events

Ventajas: The owners were friendly and location was good.

Desventajas: My partner doesn't like instant coffee so maybe filtered with breakfast.

Ventajas: The host and staff, especially Jenny went above and beyond to make our stay comfortable and enjoyable. The room was amazing, was given a room with a sea view upon request. The room had lots of storage, the en suite was beautiful, as was the four poster bed. The room also had a mini fridge and microwave. There was also an iron, ironing board and hairdryer supplied

Desventajas: I would suggest a long length mirror on one of the walls

Ventajas: The big room, very clean and fresh confortable beds, smell great, good and delicious breakfast, very kind persons. Very closer to the sea the centre and nice view from the room

Ventajas: The room is bigger than I thought, and it is very clean.

Ventajas: Bed was the most comfortable I've slept in in years! Location was perfect, shower was perfect and the fridge was handy on the hot day!

Desventajas: Nothing

Ventajas: Our rooms had lots of storage, a decent size ensuite with good water pressure showers and even a small fridge. Beds were comfy and slept well with no traffic noise. Hosts were very welcoming and happy to chat. Close to town and seafront.

Desventajas: The double room needed a mirror and the TV in the single needed to be on a swivel bracket as unless you sat dead in front of it picture was unwatchable - 2 easy to fix issues which wouldn't deter us from visiting again. Parking a little tight.

Ventajas: The room had everything from iron, ironing stand to hairdryer. Very clean and lovely staff

Ventajas: Clean and comfortable. Brekky was good too

Ventajas: Muy buen desayuno

Desventajas: Grifo ducha se regulaba mal

Ventajas: Cleanliness Friendly staff Live music and dance Sandown pier

Desventajas: A bit expensive but given the location and proximity to the beach we thought it was Ok.

Ventajas: Staff

Desventajas: No fridge in room

Ventajas: Clean hotel fantastic view from the hotel and clean comfortable rooms. Very good staff in the hotel and close to the town centre and beach.

Desventajas: The hotel is geared for coach parties not individual travellers and the resturant sittings are too. As the hotel caters for older travellers there is no wifi in the rooms only the lobby the hotel looks very dated. Not really a suitable hotel for booking.com.

Desventajas: My room was comfortable and the breakfast adequate BUT... I arrived at 10.15 p.m., when Reception was, as I had been informed, closed. I tried the front door which was, as I had been informed, closed. There was a member of staff inside who saw me but took no notice of me. I then tried the Night Bell; there was no response, not surprisingly, since, as I learner later, it was not working; the staff knew this. To open the door I had to know the code for the entryphone; the receptionist, though friendly and ioformative about her home town, had omitted to give this to me, as she should have done whether I requested it or not. My mobile phone, without roaming, was unable to connect me with the two emergency numbers posted on the front door. I now faced the possibility of having to sleep the night on the beach. Fortunately a couple of other visitors arrived after a while, and found themselves in just the same position as myself. They did however succeed in ringing the emergency numbers, and were given the code. The entryphone was so old and worn that it was hard to make out the numbers by the buttons, but after several tries the door opened. The barmaid, to whom we complained, could not have been more helpful and apologetic, but the faults in thr system were made quite clear, Intending visitors should be on their guard,

Desventajas: The room was very creepy.

Ventajas: Bed was comfortable Room was spacious

Desventajas: Had a huge wet patch on ceiling, moved to another room after clothes had become wet. Handle came off bathroom door, not replaced, Not serviced every day

Ventajas: Pillows are very uncomfortable

Ventajas: staff was lovely and friendly

Desventajas: no wifi TV not working properly shower faulty

Desventajas: We had trouble with the working of Flushes in the bathroom, there was no support over the call to resolve the issue, luckily we had two rooms hence managed otherwise it would have been very unpleasant. We faced the issue from 5:30 and tried to call the support before 6 AM number none bothered to pick up that number and no one resolved the issue until we checked out until 11 AM which shows the level of support, pathetic!

Ventajas: Friendly staff, clean hotel if a little dated.

Ventajas: Staff were always friendly and very helpful! No request was too much for them. Felt like home from home and very relaxed environment.

Desventajas: Entertainment a little dated but I can see it appealed to the generation of most of the guests.

Ventajas: My wife loved the breakfast, location was excellent and we had a balcony facing the sea which was wonderful.

Desventajas: It was a bit noisy at night due to it being directly across from a pub but wasn't too bad, the lovely view more than made up for it.

Ventajas: The location was very good right by the sandy beaches

Desventajas: The breakfast not very good cold toast and burnt toast

Ventajas: I didn’t like the bathroom. We couldn’t use it properly. Drain was keep blocking. It’s was very tiny. Many thanks

Ventajas: The Swimming pool and the jacuzzi. The Dinosaur museum is 10 minutes away, it is worth a visit.

Desventajas: The small double room costing around £70 per night is definitely not value for money or a good choice. I had requested a twin room since they advised me to do so after contacting them, but I was ignored and was given a double bed. The room was so hot that it was difficult to breathe and sleep at night. The toilet and shower could barely fit anyone. You can't really move in there. The sink was outside the bathroom. The location is great and the staff helpful. The good thing is that we enjoyed the hot bathtub and the swimming pool, though they could keep it open for more hours. We spent most of our time outdoors as the heat inside the room was unbearable. To get a double room with sea view, it would require £10 more, which is not worth it for the area, very quiet, no young people, very few shops and bars, limited options. The hotel déco is very dated as well. A renovation is required, some fans would be a good start.

Ventajas: The staff were welcoming, polite and helpful.

Ventajas: The view was amazing!

Desventajas: Lift was really a very old style!

Ventajas: Close to amenities.

Desventajas: Seriously in need of a refurbishment. Wall paper peeling off. En-suite cramped. Dirty wardrobe & drawers so we lived out of suitcase. Paid for breakfast did not accommodate when asked to changed simple things. Tired and run down hotel.

Ventajas: Front the pier

Desventajas: Everything

Ventajas: This hotel is an old fashioned seaside town hotel with lots of coach parties etc. It was clean and pleasant but a little dated as you would expect. The entertainment is free and fun if you take it for what it is.

Desventajas: Room was very dated.