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Ventajas: Aircraft was comfortable.

Desventajas: The stranded in Apia.

Awesome

Ventajas: Services

Desventajas: Delay flights

Great staff

Ventajas: As always, the crew was great. The friendliest in the sky.

Desventajas: The food options were less than stellar, but still ok.

Ventajas: On time. Good aircraft. Good landing

Partnered with Air Fiji

Ventajas: Previously took 4 other Air NZ flights on this trip and loved them - great entertainment, very pleasant and helpful crew. The long flight from Fiji back to the US was partnered with Air Fiji and it was just a bit above average compared to our typical experience with Air NZ. The boarding experience was really good and much more organized than most airlines, which was nice. Plenty of bathrooms available, they came around with water frequently, which is a must on these long flghts, and every seat had their own screen for entertainment, which is very nice.

Desventajas: Seats were not very comfortable, not much leg room especially for such a long red eye. Movie and TV selection was limited compared to typical Air NZ flights. Half the crew was somewhat unpleasant and overlooked passengers trying to give them trash and even charitable contributions when they were going around collecting specifically those things. (The other half of the crew was the more typically amazing, customer oriented attitude.) Not sure if Air Fiji just over works its crew or what, but it was not as pleasant. The food was also back to typical just ok airplane food, not normal for Air NZ which has great food and lots of it. We also were not able to pick our seats for this flight, which was not ideal for comfort or location.

Ventajas: ?