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Desventajas: They broke my guitar

Ventajas: Seats were ok. Crew was friendly, attentive and communicative.

Desventajas: Not much in terms of entertainment

Desventajas: Best flight and touch down ever.

Desventajas: The most comfortable flight of all. Very pleased

Ventajas: The stewards were very nice and professional!

Desventajas: From my point of view, everything was just right. Loved it.

Ventajas: Easy flight

Desventajas: choice of snacks, unfriendly staff

Desventajas: I missed the flight not because of me, but the confusion information that a staff gave it to me.

Desventajas: Flight was fine LCY Worked very well. You are BA I DO NOT WANT TO BE NICKLE AND DIMED TO TAKE LUGGAGE. Yare not Ryan Air. If there is a charge make it clear when I buy the ticket. I do not expect to have to tell BA to grow up.

Ventajas: Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year

Desventajas: Maybe just change the quiche. Very dry

Ventajas: Crew, food, boarding, service

Desventajas: Very tight seats. Not enough of leg room

Ventajas: Mmmm

Desventajas: Superrrrrrrrrrrrrrrrr

Desventajas: The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic.

Ventajas: Straightforward online check-in without the endless hawking of extras that you get with other budget airlines. Comfortable seats, next to my travel and life partner, something you have to pay for on some other cheap airlines.

Ventajas: Had to bus to the plane and the bus was uncomfortable but the plane was fine for the purpose of getting up to Edinburgh. Everyone was friendly

Desventajas: It is a small "puddle jumper" plane and not a luxury ride but for the money and convenience of not having to spend 8 hours of driving up to Edinburgh, it was wonderful.

Ventajas: We were kept informed about the delays and their causes.

Desventajas: Not sitting on the runway for 1h10m waiting for "paperwork" because of "staff shortages"

Ventajas: Lady Pilot. Articulate and a very smooth landing on the very wet runway.

Desventajas: Liked everything.

Ventajas: Great plane and staff

Desventajas: Delayed

Ventajas: Just as I expected. And I made my last connection easily.

Desventajas: Staff rude and short

Ventajas: Muy buena atención de la tripulación

Desventajas: Tener más variedad de películas

Ventajas: Comfortable plan. crew, at least in our section of the plan was minimally attentive.

Desventajas: crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else.

Ventajas: Fantastic

Desventajas: Everything

Desventajas: 10+ hours flight. No food. No beverage. No snack. No blanket. I travel a lot and never saw a flight without service like this before. At the very minimum, snacks are reasonable. Extremely bad experience. Very disappointed with Lufthansa.

Ventajas: The flight was on schedule. The pilot was great and avoided turbulence.

Desventajas: Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing.

Ventajas: Crew was superb!! Very attentive and extremely willing to help people when called upon.

Desventajas: Aircraft entertainment screens were not working at all at a lot of seats. Airbus 330-300 was dated and the cabin amenities were in disrepair. But overall the flight satisfied everything that was needed!

Desventajas: Long Delay

Ventajas: The crew was really good and attentive

Desventajas: The boarding was a little chaotic

Desventajas: They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late

Ventajas: N/A on food and entertainment

Ventajas: My last answer should have mentioned that the airline I referred to was Loganair not British Airways. Coffee and a Tunnocks biscuit at no charge

Ventajas: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi

Desventajas: Get your crew arrive on time to their flights. Kobi

Desventajas: The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats.

Desventajas: I did web check in last night. Despite several attempt, I was NOT able to receive email with my boarding pass until I arrive my house in Luxembourg. I was able to board the flight only because I saved pdf file after aforementioned attempt and sent to my email address manually.

Ventajas: Seat super small, could not avoid touching other passengers, I am not obese.

Desventajas: One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier.

Ventajas: The crew was very nice. Food was pretty good.

Ventajas: crew were good, food was ok in premium economy.

Desventajas: being in club class or first class

Desventajas: Simply everything

Desventajas: Our luggage was lost and the flight was 1.5 hours late.

Ventajas: Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate.

Desventajas: Before pulling from the gate all passengers should be seated.

Ventajas: Crew was the friendliest I have met in a long time.

Desventajas: Connecting in London too stressful and difficult. I came from Catania enroute to JFK and practically killed myself in Gatwick getting from one flight to another. 2 hours not enough to go through this airport, with its stairs, the "mall," lack of info about what to do, passport & sec check again.

Ventajas: Crew was fantastic

Desventajas: Boarding was delayed by 30 minutes. May have been beyond the crew control.

Ventajas: No seat comfort

Desventajas: On time

Ventajas: crew

Desventajas: children entertainment

Ventajas: Nothing

Desventajas: No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72

Ventajas: Crew was the friendliest I have met in a long time.

Desventajas: Connecting in London too stressful and difficult. I came from Catania enroute to JFK and practically killed myself in Gatwick getting from one flight to another. 2 hours not enough to go through this airport, with its stairs, the "mall," lack of info about what to do, passport & sec check again.

Ventajas: All crews are kind, friendly and excellent services, the handling of missed flight is good.

Desventajas: The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect ..

Ventajas: Smooth flight without event. On time landing. Efficient deplaning.

Desventajas: Newer plane. Seats , entertainment, cabin crew.

Desventajas: It would have better if the flight wasn’t 5 hours late.

Ventajas: crew

Desventajas: children entertainment

Ventajas: Crew, food, boarding, service

Desventajas: Very tight seats. Not enough of leg room

Desventajas: Punctuality

Desventajas: Great

Desventajas: Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination.

Desventajas: They lost my luggage and we barely made it to our connecting flight

Ventajas: Booked a flight to Italy in economy section and was worried that it would be a difficult and uncomfortable flight. However it exceeded my expectations and never felt that I was in the economy section. They provided excellent service and made sure you were comfortable and attended to. Would recommend

Ventajas: No

Desventajas: Baby sharing seat with parent was very crowded

Ventajas: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi

Desventajas: Get your crew arrive on time to their flights. Kobi

Desventajas: We were delayed for an hour in London and then immigration and customs in Chicago were awful

Desventajas: LHR made us wait 30+ min upon arrival for a gate.

Desventajas: Nothing. The best airline I've flown across the board.

Ventajas: The crew was amazing

Desventajas: Flight was a bit delayed

Ventajas: Seats super comfy

Ventajas: Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight..

Desventajas: No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!

Desventajas: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.

Desventajas: Our luggage was lost and the flight was 1.5 hours late.

Ventajas: Our flight attendant was very nice.

Ventajas: For the most part the people and workers were very nice

Desventajas: Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy.

Ventajas: Crew was amazing

Desventajas: Entertainment and dinner food

Desventajas: Flight was delayed and missed 2nd flight due to delay

Ventajas: Crew was fantastic

Desventajas: Boarding was delayed by 30 minutes. May have been beyond the crew control.

Desventajas: On time

Desventajas: Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes...

Ventajas: The overall experience was great! I was extremely satisfied. I thought the crew was very kind and the extra touch of bringing ice cream to everyone as a treat was perfect for our family that had to restless little boys.

Desventajas: I did find it strange that the only brought the drink cart around once during the 9 & 1/2 hour flight. It was a cost savings approach more than anything. For the crew, I am sure it was also a time savings approach. When going to find another drink, it was clear supplies were also thinning out.

Ventajas: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi

Desventajas: Get your crew arrive on time to their flights. Kobi

Ventajas: Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight.

Ventajas: Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later.

Desventajas: See above.

Ventajas: Great organization, very efficient

Desventajas: Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777.

Ventajas: Crew was fantastic

Desventajas: Boarding was delayed by 30 minutes. May have been beyond the crew control.

Desventajas: It would have better if the flight wasn’t 5 hours late.